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Choosing the Best Small Business Phone System
Get smart about small business phone systems. The first personal point of contact a potential customer has with you might be through the phone. So it's important that you provide a positive and professional experience. And it's not enough to make do with personal phones. If you really want to make your business ready to compete and meet customer demands, you need a dedicated small-business phone system. There are lots of options out there, but many are geared toward businesses with hundreds of employees and multiple locations. While small businesses need to provide the same high-quality interactions as larger businesses, they have smaller budgets. It can feel like a tall order, but it's important that you make the right choice for your business. To help you evaluate your options, here's a brief look at what to consider in today's business phone systems, some common choices for small and medium-sized businesses ( SMBs), and why a Voice over Internet Protocol (VoIP) solution might be the best fit for you. What to look for in a small business phone system,No two business phone systems are the same. There are many options out there to choose from—and often there are huge differences between the quality and capabilities in each. You need a small business phone system that helps advance your specific business goals. Here are a few basics to consider when evaluating small business phone systems:,Take stock of what you have—and what you need. Do you need a solution that only uses desk phones, are you fully mobile or are you a mixture of both? And if you're only using desk phones now, do you have plans to integrate mobile in the future? The system you choose should address your immediate needs, but also be right for where you hope to take your business in the future. Along those same lines of making sure the equipment will be right for your business in the future, you'll want to make sure the phone system you choose will easily grow with you as you want to add new lines. Only you know what your budget is, so you'll want to make sure you choose a solution that fits within it. But it's not enough to just look at the upfront costs of a business phone solution; you'll want to look at the monthly fees and long-term maintenance costs to make sure that you are getting the right value for your investment. With so many advanced calling features available, you'll want to look for the ones that align best with the way you work. If you field a lot of customer calls, you may want a solution that offers a virtual receptionist. If you have field teams working with office-based teams, then you could probably benefit from a solution that makes it possible to easily share screens. Just make sure the business phone system meets all of your needs. If you're a small business with limited IT resources and expertise, you want to make sure that the small-business phone system you choose will be easy for you to deploy, maintain and manage. And if you do run into issues, will you have access to the support you need to get things fixed?,What is a business phone system?,Different than a home phone system, a business phone system is built to:,There are two basic types of networks that you can use to operate your business phone system:,Types of business phone systems for small businessesA landline is what you'd most commonly call plain old telephone service (POTS). If you are looking for a straightforward system that lets you make and receive calls and requires no additional training to use, a POTS system might be worth considering.But for budget-conscious SMBs, the costs for landlines can escalate quickly. In addition to installation costs, there are monthly service fees per line, new-line fees, long-distance fees and more. And because landlines are physically connected by wires, they don't allow for any flexibility; if you want to answer the phone, you must be by the phone, wherever it is plugged in. For growing businesses, flexibility could be the key to growth, so landlines might be too restrictive an option. However, there are limitations to this option. The quality and reliability of your calls is totally dependent on the quality and reliability of your service provider's network. Plus, your provider will have complete control over managing the system, which could make it more difficult for you to customize an experience that's best for your business. While there are pros and cons to each of these options, we think that most small businesses could benefit from a VoIP business phone system. Why VoIP is a versatile option,Not only is VoIP a good first step to creating a more modern business, it also addresses many of the common concerns for growing businesses. First of all, VoIP is budget-friendly. Because it uses public internet, you can get all the calling capabilities you need, without the additional costs of a private network. And as far as equipment goes, you can purchase VoIP phones if your budget allows, or if it doesn't, there are adaptors that can be used to modify your existing phones. Or you could leverage your business computers and employees' mobile devices. When it comes to flexibility, it doesn't get much better than VoIP. You can build your VoIP system using any combination of desk phones, computers and mobile devices. And it's easy to add new lines as needed, so when your business is ready to grow, your VoIP solution scales with you. Your customers keep you in business, so it's important that you be there when they call. But what happens when there's a power outage or other emergency situation? Because it's cloud-based, it's easy for your VoIP service provider to redirect calls to a backup number in the event of a service outage, which can help reduce downtime and keep your business operating as usual. And those are just some of the benefits you could enjoy by choosing VoIP as your business phone system. The full range of advantages depends on the VoIP solution you choose. A solution like Verizon is designed to address many of the concerns of small businesses. If you're looking to improve the user and caller experience, Business Digital Voice comes with more than 30 advanced calling features, such as automatic call forwarding, voicemail to email, seamless call transfer and more. If you're primarily looking for something that's easy to use and manage, Business Digital Voice has a simple app and online dashboard that gives you intuitive control over call management. Whatever your specific goals for your business, the phone system you choose will serve as the foundation to get you where you want to be. It's a big decision, and one that should not be taken lightly. But once you understand your needs—and your options—you'll be able to make the right call when it comes to selecting your small-business phone system. Create better customer experiences with VoIP,Give your customers what they want—and then some—with a VoIP system that lets you:,* Business Digital Voice is available in select areas of nine states and the District of Columbia. Tell us about your business, then meet with our professionals to ask questions, get advice, or obtain a quote. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreChoose the Best Wi-Fi for a Small Business
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Wi-Fi for small business,In a small company, every minute counts, and leveraging mobile technology is an important component of modern business. Whether they're located in Denver or Dubai, small businesses today need fast, reliable Internet connections that allow people to work virtually anywhere, on any device. An effective Wi-Fi service keeps everyone—from employees to visiting clients and customers—connected and productive. This sea change in the way we live and work is here to stay. A key competitive advantage,In the office, workers need the flexibility to be able to take their laptop to the conference room, down the hall, or to a sister site to collaborate without losing connectivity. To stay productive, they need to stay connected whether they're on the road, working remotely, or traveling. Likewise, clients expect that when they reach out to your business, someone will be available to answer questions promptly and be responsive to their needs immediately. Visiting customers and clients also want to stay Internet-enabled when they're visiting your business. It's fair to say that fast and reliable Wi-Fi for small business is as essential in the business world as that old standby, a cup of coffee. Special considerations for small businesses,This new work environment presents a unique challenge for small businesses, who must accommodate the new demand for 24/7 mobile Internet in a cost-effective way—while keeping their networks secure from potential threats. As a business owner, the last thing you want to worry about is having sensitive client or financial data leaked by a security breach over an unsecured Wi-Fi network. But when employees are traveling, it can be difficult for them to locate a safe and secure Wi-Fi hotspot to take care of business. Even at public locales like hotels and airports, Wi-Fi networks can be inadequate, limiting, and expensive, charging fees for access, overage, and roaming. Fortunately, if your business plan for success includes the need for fast Internet and Wi-Fi connection, Verizon has a number of to help with choosing the best Wi-Fi for small business. The best choice for business broadband,It may sound obvious, but the first place to start in improving Wi-Fi effectiveness is by choosing the right technology to power your office network. Our state-of-the-art, money-saving offer the speed and support you need to take care of business quickly and efficiently. Our products, support and reliability make Verizon the best choice for Small Business owners,Verizon's speed and reliability make Fios Internet the best choice for small business owners, with capabilities such as blazing fast speeds of up to 880 Mbps for document downloads, videoconferencing, and sharing high-bandwidth files in a flash. You can also save time and money with , which offer a dedicated broadband connection with reliable service 24/7—and no data usage caps. Whichever Verizon plan you choose, you'll get fast, 99.9% network reliability, with the download and upload speeds to help your business stay ahead of the competition. Wi-Fi routers and extenders,Because wireless signals can be affected by a number of environmental factors—including radio signals, dead zones, and router location—Verizon also offers a wide variety of cutting-edge products to further increase Wi-Fi connectivity and range. For example, you can leverage all of the power of the blazing-fast Fios network when you pair it with a next-generation Wi-Fi router like the , which delivers the fastest Wi-Fi available from any provider. With an extended Wi-Fi range of 325 feet and wireless speeds up to 500 Mbps, it's up to 10x faster than our older routers. It also includes Guest Wi-Fi—a separate and secure network for your guests. Another helpful device that can leverage the power of the Fios network is the , which creates a wireless access point anywhere there's a coaxial connection to expand the reach of an existing wireless network. Taking your network on the road,With America's largest and most reliable 4G LTE network, Verizon delivers exceptional reliability with blazing-fast speeds, whether your employees are in the office, in remote work locations, or traveling. Plus, Verizon provides turnkey security solutions like to help protect the data on all your business computers and mobile devices. Tell us about your business, then meet with our professionals to ask questions, get advice or obtain a quote. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreThe Future of Work: Modern Workplace Solutions and Strategies Business
Today's workplace is more mobile than ever. Our expert insights can help your workforce stay connected and productive. As the workplace continues to evolve, your employees need smart ways to collaborate, no matter where they work. of employees use a mobile device for work purposes.*,of employees believe effective communication will be the biggest challenge of mobile working in 2024.*,of businesses plan to invest in mobile collaboration in 2024.*,Learn how mobile collaboration can help improve business efficiencies and reduce costs. Get a snapshot of why mobile is important for work and how to enable a mobile-centric workplace. Gain advantages in employee retention and customer engagement by tapping into the collaboration capabilities of the smartphone. Learn about the digital transformation process in unified communications with insights from a company case study. Verizon is recognized as a leader in the Frost Radar: Global Cloud-Connected Calling Enablement, 2024. Explore the latest communications and collaboration trends driving employee engagement. Learn how to enable a mobile-centric workplace through the lenses of an analyst, a customer and a technology expert. . Verizon Mobile for Microsoft Teams is recognized by UC Today as the best Microsoft Teams Solution (July 2023). Gain a better understanding of the costs and benefits of our Teams calling solutions. View the and the . The future of work is predicted to be shaped by a combination of technological advancements and changing attitudes toward work. The future is likely to see a continuation of remote work and the emergence of hybrid work models, where employees split their time between remote and in-office work. Organizations will increasingly embrace digital technologies to automate routine tasks, enhance productivity, and leverage data for better decision-making. The demand for flexibility in work arrangements, including flexible schedules and remote work options, are likely to persist. Organizations that prioritize work-life balance are expected to attract and retain top talent. Technology has had a profound impact on the modern workplace, transforming the way people work, communicate, and collaborate. Advancements in communication technologies and collaboration tools have made remote work more feasible. This change has been particularly noticeably in the few years, with the adoption of remote work accelerating. Organizations are undergoing digital transformations to digitize processes, improve data management, and enhance overall efficiency. This includes the adoption of digital tools for things like project management and cloud computing. With these tools, employees can access work-related information from anywhere with an internet connection. Preparing for the future of work involves a combination of technology and forward-thinking strategies. Workplaces should embrace a growth mindset to continuously improve and stay open to changes. They should also develop digital literacy through proficiency of digital tools and technologies relevant to their industry. It's important for them to understand how to use digital platforms for productivity, collaboration and communication. Technological advancements, evolving workplace models and continuously developing skills can help workplaces thrive. A variety of platforms can help move businesses forward, including unified communications as a service (UCaaS), collaboration, cloud computing, mobile devices, and more. *Omdia, 2023 Business Mobile Collaboration Survey, 2023,If you are already a Verizon customer, we have several options to help you get the support you need. Choose your country to view contact details. Existing customers, to your business account or . . * Indicates a required field. We will follow up from your contact request using the information provided. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .
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