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The Best Remote Work Tools to Enable Small Business Communication Business
The best remote work tools to enable small business communication,Author: Gary Hilson,The adoption of remote work arrangements by small and midsize businesses (SMBs) shows no signs of stopping. According to the Verizon SMB Outlook and Technology Adoption Study, from on-site to remote working in the last year. To help facilitate this change, the study found that 77% of SMBs have invested in remote work tools and other technologies that support connectivity. Even though they have struggled to fill open positions due to labor shortages, remote work remains popular with SMBs, particularly those that have invested in and embraced remote work tools. According to the SMB Outlook, the top reasons remote work remains popular with SMBs are:,Remote work also , with improved work-life balance, flexible schedules and the ability to work from anywhere among the key benefits cited. However, some have found it more difficult to communicate and collaborate than before. As the noted, SMBs still face important challenges, including supply chain disruptions, declining sales and increased costs. This bottom-line pressure further raises the stakes regarding investing strategically in communication tools for remote workers. Choosing collaboration tools for business,Communication is the foundation of collaboration, whether on-site or remote, which means it's critical that employees have access to tools that allow them to seamlessly communicate and collaborate wherever they are working. Investing in a platform (UC) is a great place to start since it can support voice calls, SMS messaging, email, instant messaging and videoconferencing. Staff can collaborate seamlessly with fully featured messaging, file sharing and task management. simplified IT management, security protections and the ability to integrate leading business applications, including Salesforce, Google Workspace and Microsoft Office. Robust calendaring is also an important communication tool for remote workers as it provides transparency about who's available and when, making it easier to schedule online meetings and collaboration sessions. Effective online collaboration is essential as SMBs embrace hybrid work where some employees are in-person and others are off-site. Combined with messaging, calendaring is one of the most important remote work tools because it can be difficult to keep everyone in the loop when your business is spread out across different locations. According to a recent survey, companies that deployed a cloud UC platform experienced an average of . Other benefits cited included:,Selecting communication tools for remote workers,SMBs with distributed staff who have customer-facing roles should think about employing a . This type of system assigns one number that can simultaneously ring multiple compatible devices such as cell phones, desk phones and even PCs. This translates to fewer missed calls and more opportunities for your business to connect to your customers. This phone system provides multiple benefits to both the business and to employees including:,Implementing security policies when using remote work tools,The Verizon 2021 Mobile Security Index highlights the negative for both SMBs and large organizations. Additional research supports this in that that remote workers are exposed to greater security risks than traditional office workers. One of the main reasons for this is the use of personal devices as communication tools by remote workers. Research suggests , known as bring your own device (BYOD). Having in place are important to protect your network and your bottom line—almost one-third of organizations that had a mobile device-related breach described the measures needed to resolve it as .,Managing your remote work tools,One of the simplest ways to deploy and manage communication tools for remote workers is to use a managed service. UCaaS (Unified Communications as a Service) replicates the availability, reliability, resilience and security found in enterprise-class platforms to make collaboration more efficient for on-site and mobile teams regardless of the organization's size. UCaaS enables SMB's to improve operational efficiency and customer experience by seamlessly integrating apps like voicemail, instant messaging, presence and mobility capabilities so employees can communicate and collaborate whether they are in the office, at home or on the go. For SMBs, making the right decisions about remote work tools is critical, particularly given current challenges including . A small business is 42% due to technology frustrations around remote working. Partnering with a trusted provider can help you make the right investments at the right time. The IDC MarketScape positioned Verizon as a Leader in the .,Learn more about how Verizon can help with secure, scalable unified communications. IDC, IDC MarketScape: Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment, Doc #US47452421, February, 2021. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreThe Best Remote Work Communication Plans for SMB Business
Remote work communication plan: The best tools and tips for remote small business communication,Author: Shane Schick,As many small businesses have seen their traditionally office bound employees move to more flexible work arrangements, they've recognized the need to ensure that their employees still feel connected as a team. A remote work communication plan and strategy should begin with that in mind. There is no question that SMBs are beginning to see the benefits of providing staff with greater flexibility in where and how they work. In fact, a recent survey found that than solely at their company's location. Approximately 40% also plan to increase remote and hybrid work options over the next year. The drive for better remote communication methods,Companies have found that hybrid and remote work arrangements resulted in their employees often being more , and they appreciated the Greater flexibility in work arrangements is also a key factor in retaining employees or acquiring new talent as SMBs compete for candidates with in-demand skills. On the other hand, SMBs are like businesses of almost any size in that they need to master the changes that come with remote working communication. Pre-pandemic, most ad-hoc work conversations occurred as workers walked around the office or stopped by someone's desk. With the increase in hybrid work, tools that encourage ad-hoc sharing of business information may need to be re-evaluated. Remote communication methods for workers also need to take into account adjustments to age-old practices, such as how employees are coached. Technology now makes it easy to see, hear and exchange files from anywhere, but SMB leaders must ensure virtual experiences offer a healthy and supportive work environment. In fact, a global survey found in terms of what makes a great employee experience. The importance of a strong culture in your remote work communication plan,Given that culture can be influenced through so many parts of the business, start by evaluating the impact of hybrid work on employees' day-to-day tasks. A recent found that while doing one's job away from the office makes it easier to think creatively and meet deadlines, other tasks become more difficult. This includes making connections with colleagues, staying informed about what's going on inside a company and ensuring all team members have a voice in key decisions. There is a distinction between allowing remote work and having a remote-only workforce. SMB leaders who offer greater flexibility in where work gets done must continue providing an equitable experience in the office and beyond it. Remote communication methods can vary widely, but opting for can provide the capabilities SMBs need. As a solution that facilitates conversation and collaboration across multiple devices, UC supports workers in the office, at home or wherever they work. It also gives them a variety of tools and applications to apply in a particular context, including audio, video conferencing and more. Small medium business (SMB) tips to improve your remote work communication plan,SMB leaders should provide best practice guidance that promotes greater engagement and team cohesion. 1. Utilize tools that support team collaboration,When you're in the office needing assistance it's easy to seek out someone down the hall or in a nearby office for help. Harnessing the power of UC can provide similar options to connect, as employees can easily turn to coworkers that are far away and not physically in the same location as them. Rather email, discuss how team messaging tools can offer a more collaborative experience. According to Gartner® compared with just over half in 2019. They just might need more direction or education on how to make the most of these tools. 2. Build transparency into everyday practices and remote communication methods,Things have come a long way since the days when many companies required employees to use a punch clock to indicate when they arrived for work and left at the end of their shift. Still, hybrid models don't always make it clear when employees are on the job, taking a break or are away for a more extended period of time. Remote work communication plans can include communication solutions such as the use of calendaring tools and setting up out-of-office messages. Don't assume that staff will immediately recognize the need for this kind of transparency, however. A found that managerial training was one of the top five areas employees believe companies need to invest in to help improve company culture. 3. Develop a level playing field for all employees,By now, many of those working in a SMB (or even in larger organizations) equate remote communication methods with video conferencing. A found that 95% of businesses were using some form of video conferencing solution, and 91% said the primary use was for connecting remote workers. , 41% of leaders said they are trying to prevent inequities from developing amid hybrid work models. There are technologies widely available today to assist with meeting equity. This includes conferencing solutions that give everyone a similar view of each other, as well as digital whiteboards that promote collaboration in a shared workspace. It is important to include a list of the available tools that are often already included in your solution when you're creating your remote work communication plan and strategy. 4. Increase the cadence of check-ins and regrouping,No one wants to be accused of hosting a meeting that could have been an email, as the adage goes. On the other hand, it is important that team members do not feel isolated when they're working outside of the office. A found that managers connect less frequently with employees once remote work is adopted, however, checking in multiple times a week via remote communication methods improve team engagement. UC makes it easy to reach out more often. These check-ins could include updates on the progress of a project, clarification about work policies, a virtual coffee break or a conversation about mental wellness. 5. Build employee recognition into your remote work communication plan,Solutions like UC may stem from a desire to promote teamwork and achieve business outcomes. However, the same tools can be used to recognize and appreciate staff. A found that 66% of employees would appreciate more opportunities to celebrate personal life events at work; 78% of remote workers said they feel more respected in these kinds of company cultures. Use collaboration tools such as whiteboards to create birthday cards or host a virtual surprise baby shower via a video conferencing platform. Think about how UC can allow the team to share more about who they are. UC allows workers to operate at a distance and by choosing the right tools and employing a strong, remote work communication plan, you will be able to bring your team closer together, no matter where they physically are. Learn more about how Verizon can help your SMB make . Gartner Press Release, , Meghan Rimol, August, 2021. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreProductivity Tools and Solutions
Welcome! We are ready to support your communication and collaboration needs. Chat now for assistance. Get productivity tools that you and your team can trust for collaboration from almost anywhere. Customers demand your business to meet their high expectations regardless of the challenges of today's distributed workforce environment. That's why to stay competitive, you need to empower your people to work and collaborate productively from almost anywhere. Fortunately, Verizon has the productivity tools to help your people get work done faster, no matter where they work. Simplify mobile forms with the tools you need to collect, integrate and share data. The doForms® platform combines with Verizon connectivity to help your data flow fast and freely between remote workers and the office. You can get started with doForms without a big upfront investment or support from IT or programming. Build the forms you need with text and numeric field grids, dropdown menus, radio buttons and more. With cloud-based apps like Google Docs™, Gmail® and Google Slides™, Google Workspace gives you a powerful suite of productivity and collaboration tools. They can help you work and collaborate with more agility and efficiency from almost anywhere. Create, collaborate and share docs, spreadsheets and presentations on your devices while mobile. Store files in the cloud, control how you share them and easily access needed files at any time. As a cloud-based software service, GoCanvas® lets you replace expensive and time-consuming paper forms with customizable mobile apps for your smartphones and tablets. Plus, it doesn't require any additional programming or IT support. Replace inefficient business forms and paper documents with electronic forms in minutes. Collect information and analyze data in near real time from your mobile devices. Microsoft 365® offers innovative Office apps and intelligent cloud services designed to accelerate productivity. They help make it easier for people and teams to collaborate from virtually anywhere across one connected experience. Microsoft 365 can help your people work the way they work best, whether in or out of the office. Protect your employees, data and customer information with advanced security and device management. Localworks helps you promote your brand across the web to directories and search engines. It allows you to make it easy for customers to find accurate and up-to-date information about your business, including hours of operation, promotions and services. The Localworks dashboard simplifies your ability to add, edit and publish your information to the web. It lets you promote timely deals and seasonal offers as often as needed at no additional cost. Combine near real-time video and 4G LTE connectivity to simplify how you inspect, troubleshoot and manage assets in the field. Librestream Onsight and Verizon provide a collaborative mobile platform to help boost workforce efficiency and maintain remote asset uptime. An expert can virtually join a technician in the field without even leaving the office. Experts and technicians can easily draw, circle and mark areas that need attention on the screen. The faster you get your Verizon communication solutions working, the more value your organization will get from the new features and capabilities. Get up and running quickly with business process services, including installation and configuration, from SYNNEX. Our remote technical advisors can configure One Talk and other solutions according to your specifications. Enjoy simple ordering and billing enabled through Verizon Wireless systems. Already know what you're looking for?,Building strong connections requires integrating people, systems and information across all areas of business. Get the insights you need to drive improved productivity in the field and the office. The right tools and support can help improve employee collaboration, but you need more than that. To successfully adapt to the new ways you work, you need tools that empower remote collaboration. Our Business Innovation Team uses tomorrow's technology to create new integrated solutions that can help transform the way you do business. Find out what strategies are critical to making your remote work experience successful. If you are already a Verizon customer, we have several options to help you get the support you need. Choose your country to view contact details. Existing customers, to your business account or . These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
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