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University of Illinois Shutdown & Virtual Learning Business
Choose your country to view contact details. Manage your account or get tools and information. How the University of Illinois supports students during (and beyond) campus shutdowns,No one—not even large universities with storied legacies—could have prepared for how disruptive the COVID-19 pandemic would be. The is a public university with more than 51,000 students from more than 100 countries. It's also an innovation powerhouse: the first graphical web browser was developed there, and it's home to a research park that's a technology hub for Fortune 500 companies and startups alike. But like many universities, the University of Illinois Urbana-Champaign had to quickly pivot to virtual learning when college campuses shut down to stem the spread of the coronavirus, all while finding ways to creatively tap into technology to benefit its community. The university leveraged its existing partnership with Verizon to implement flexible solutions, offering student technology programs that enabled virtual learning as well as rolling out a first-of-its-kind 5G Innovation Hub to drive research around emerging technologies. "The partnership with the university and Verizon is a unique experience that has allowed us to stay at the forefront of the evolution of technology and continue to meet our customers' needs and demands," said Uros Marjanovic, the lead network engineer in the university's IT department. "Additionally, the patience and empathy for our processes" benefited the partnership and contributed to the success of these initiatives, he said. With the help of this partnership, the university was able to weather an unprecedented disruption to campus life and lay the foundation for innovation at the same time. When the spring semester began in January 2020, UIUC was prepared for a full slate of in-person instruction, research and cultural and athletic events. But by the time spring break arrived in late March, the World Health Organization had declared COVID-19 a pandemic, and it became clear that the rest of the semester would need to go virtual for the sake of public health and safety. Students left campus, some without access to laptops or the internet while they were away. Faculty couldn't teach on-site, and many university employees faced challenges to perform their jobs without access to the technology they needed. The university needed a solution that would let the campus community remotely conduct its learning, teaching and research—and it needed one fast. In 2020, the school launched two programs that would allow students continue their studies off campus. The first was a technology program designed specifically for students receiving financial aid, who could request laptops to stay connected while off-campus. Some students who participated in the student technology program also did not have regular, reliable access to the internet while off campus, meaning they would only have half the technology resources they needed to learn in a virtual environment. To support these students, the university rolled out its second solution: a tech loan program in partnership with Verizon. The initiative let students without internet access request smartphones and/or mobile hotspots to continue their studies during the campus shutdown. As the fall semester came into view, the University of Illinois built on its spring successes, pursuing a flexible, blended approach that included online and in-person learning. Students and faculty members who felt safer meeting remotely could do so in virtual classrooms enabled in part by the Verizon-backed programs. "Having that cellular connectivity has really allowed our faculty, our staff and our students to take advantage of those virtual offerings and to continue doing university business and research," said Janet Jones, Associate Director of web and collaborative services at UIUC. The university knew it would need to create a safe classroom environment to facilitate in-person instruction, and that meant finding a way to manage access to campus buildings. Built by the university and deployed in August 2020, the Safer Illinois app was that solution. The app served as a sort of digital boarding pass, ensuring that anyone seeking entrance into a campus building was cleared for entry. It also provided a broad range of resources supporting community health and safety, for example displaying information about on-campus COVID-19 testing for students, faculty and staff who thought they might have contracted the virus and notifying members of the community about possible COVID-19 exposure. Soon after releasing the app, the university rolled out the Safer Illinois loan program so that students without martphones could receive one with the Safer Illinois app installed. By quickly responding to the COVID-19 crisis with flexible programs that delivered timely access to student technology, the University of Illinois was able to scale existing capacity to support new students in the fall and lay a strong foundation for future educational enhancements. "What we thought was going to be a short and sweet quick little project in March is actually still going on," Jones said. "We still have the tech loan program, we still get requests for cellular internet connectivity and devices, and we're still fulfilling those requests.",The university was able to deploy the right technology at the right time thanks in part to its flexible contractual arrangement with Verizon, which let authorized faculty and staff members approve purchases within budget. University personnel could reach out to their Verizon representatives for assistance with their questions. The flexibility prevented bottlenecks in the provisioning process, letting the university quickly mobilize the technology it needed. "Having the State of Illinois Central Management Services contract and being able to leverage that contract to ensure that all campus departments, colleges and groups are getting consistent pricing from a contract that's already been vetted by the state and by the university has really allowed us to get the services very quickly," Jones said. Strong connections are the heart of the campus experience. This is as true for network connectivity as it is for the community bonds that enable learning and innovation. The university's close-knit IT team has steadily pursued 5G network projects that set the stage for a host of future improvements to support the evolving technology needs of students, faculty and staff. This customer-centric approach to IT service delivery begins with providing 5G network connectivity in the campus buildings. The university's IT department had conducted regular surveys over the past several years to understand how well the existing technology in buildings at the Urbana-Champaign campus supported the people who use it. It learned that maintenance inspectors often could not get cellular network coverage while servicing basements and out-of-the-way areas in buildings. If an inspector was on-site dealing with a water leak, for example, there was a good chance they would not be able to receive phone calls or messages during that time, preventing them from coordinating their work or responding to other maintenance issues. The university IT team shared this feedback with Verizon's regional office in Schaumburg, Illinois, to address the problem. Verizon examined the campuses' existing 3G infrastructure, evaluated the feedback and the network analytics it had on hand, and decided that the existing network was due for an upgrade. In close coordination with the university's IT team, Verizon gradually implemented a holistic upgrade of the existing cellular network infrastructure, using network extenders and other devices not available when the original 3G network was erected. These enhancements laid the groundwork for future 5G connectivity, which will benefit the campus and its surrounding community. The university also noted that over time, students weren't using the landline phones in the residence halls, preferring to use their cellphones instead. The university maximized its technology investments based on student needs and continued enhancements to cellular and Wi-Fi coverage. The University of Illinois Urbana-Champaign isn't simply a world-class name in research, teaching and public engagement—it also aims to be a leading public research university. The university's Research Park is an innovation hub for startups, corporate research and development operations. It's home to more than 120 companies across a range of industries including digital agriculture, financial technology, data science and digital transformation. It also hosts university startups that engage the ingenuity of both students and full-time tech professionals. Thirty global corporations, including many Fortune 500 companies, have dedicated innovation centers at the Research Park. Meanwhile, the EnterpriseWorks incubator provides 43,000 square feet of space for laboratories, offices and collaboration areas for startups, which have received over $1.1 billion in venture capital funding to date. The university's innovation hub taps the student body in pursuing cutting-edge research. In October 2020, it became the first Verizon 5G Innovation Hub at a university research park or incubator. The 5G Innovation Hub, located in the EnterpriseWorks incubator, will help students, corporations and industry partners develop, test and demonstrate 5G-enabled solutions. will drive research and development in machine learning, the Internet of Things, robotics, artificial intelligence, guided vehicles, drones, manufacturing automation, virtual reality, data analytics and more. As part of the initiative to make the campus 5G-ready, Verizon and the university wired up Memorial Stadium with full 5G connectivity. The stadium, one of the centers of campus life, now boasts double the network capacity it offered in 2019. Anyone who's attended a major sporting event knows that it can be challenging to feel plugged into the broader fan community when network service is spotty during big games. With Memorial Stadium's new 5G capability, Fighting Illini fans can now freely stream and post their experiences in real time. "It's a big achievement," said Marjanovic. "The athletics department has been a great partner with us, and they have been wanting to do something like this for a very long time. We've been able to work with them on improving the fan-base experience. This is just helping them enhance that level of customer experience and providing things to the venue that they normally couldn't provide.",Lead Network Engineer, Technology Services at University of Illinois Urbana-Champaign,Lead Network Engineer, Technology Services at UIUC,About five months before the campus was shut down to prevent the spread of COVID-19, the University of Illinois launched UI Ride, a shuttle service that operates between the University of Illinois's Urbana-Champaign and Chicago campuses and the Discovery Partners Institute in Chicago. The shuttles offer Wi-Fi access and convenient workstations to help students make efficient use of their commutes between the campuses and minimize travel fatigue. Although shuttle service was temporarily halted when in-person schooling was suspended, it is expected to resume once the pandemic abates. In April and May of 2020, working with public school teachers, the university sent UI Ride shuttle buses to neighborhoods without reliable internet access so that families with school-age children have the resources they need to engage in remote learning. The UI Ride buses, which offer Wi-Fi within 60 feet of the vehicles, park in highly visible spots, and families can park their cars nearby or walk up and access the internet for free. One other University-funded bus also helped support local communities. In addition to serving as a Wi-Fi hotspot wherever it goes, the Hip Hop Xpress Double Dutch bus, founded and directed by Dr. Will Patterson, is a mobile innovation lab. The Hip Hop Xpress team not only records local musicians and hosts presentations by local activists, but also works to address social inequities. Among other visits, the Hip Hop Xpress was at the Canopy Club in Urbana for the What's Goin' On? celebration in July 2020. It also rolled into Springfield, East St. Louis' the House of Miles and to Chicago's Musical Arts institute in October 2020. UIUC's pandemic response was efficient and effective, in part due to its partnership with Verizon. The university team was able to hit the ground running and launch innovative initiatives quickly and efficiently. "It was really awesome, and that's going to hold true as Verizon continues to expand the technology to include 5G in some of their sites, which we think is the hope," Marjanovic said. "We're excited about some of the ideas that the Innovation Hub can bring—for example, some of the ties with [Amazon Web Services] and edge computing and connectivity for researchers. A lot of those conversations are still really in the early stages, but it's really exciting."Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreOur Best LTE & 5G Laptops with Cellular Data Business
On the most reliable 5G network in America. Connected laptops powered by Verizon offer powerful performance, lightning-fast 5G connectivity, and enterprise-grade security features. Connect, collaborate, and work smarter with lightning-fast speeds and reliable connectivity. Empower your employees to work from anywhere. Boost productivity and collaboration while maintaining seamless connectivity. Protect your business with enterprise-grade security features. Keep your data and devices safe from cyber threats. Grow your business with a flexible and scalable mobile solution. Verizon's connected laptops can meet the needs of businesses of all sizes. Meet the ThinkPad X13s— built on the Snapdragon® 8cx Gen 3 Compute Platform, and built for the modern user. Designed with versatility for any business with intelligent performance, outstanding screen experience and built-in security and privacy options. Introducing the Samsung Galaxy Book Go 5G, a laptop designed to help you work and play smarter. Powered by Qualcomm® Snapdragon™. Experience the potential of your connected laptop by connecting it to the network America relies on. Purchase from Verizon, from our partner, or your trusted vendor—then activate with us today. A successful digital workplace needs dependable, fast internet services. Verizon has the speed and reliability your business requires. years managing complex networks worldwide. Fortune 500 companies served. of U.S. population covered by 4G LTE.
Learn moreHotspots for Students: Balancing Connectivity & Security Business
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Author: A.J. O'Connell,During the pandemic as classes moved online, college students without internet access had to , including the use of hotspots. While on-campus teaching has returned, . This means longer-term solutions will need to be found to keep students connected. This is where the option of hotspots for students offers a potential path forward. Why provide hotspots for schools and students?,Even during in-person teaching, internet access is critical to , according to the Institute for Higher Education Policy. It can even be a factor in whether students study at all—20% of community college students who left school during the pandemic reported at home other than their mobile phone. Off-campus students without broadband,Not every student lives on campus or is able to access college-provided internet when needed, and not all college students have high-speed, reliable internet at home. Despite the importance of broadband internet when it comes to working, learning, and every other online activity, it's not universally available. As of the end of 2019, the Federal Communications Commission (FCC) estimated that . This includes 17% of rural residents and 21% percent of residents of Tribal lands, as well as one percent of urban residents. The FCC reports that broadband deployment is growing, but not all households can afford to be online. Unreliable public Wi-Fi,For students who complete classwork in public spaces, it may be tempting to use free public Wi-Fi. But that can also be risky, so risky that on their devices according to Verizon's 2022 Mobile Security Index (MSI). Public networks can attract bad actors who may use public, unencrypted networks to spy on user activity and potentially prey on users. A mobile hotspot, which connects through a cellular network, can be . Lessons from the pandemic,With students learning remotely during the pandemic, it became important for them to have Wi-Fi wherever they were. Some colleges and universities allowed just like library books, funding was allocated in some states for hotspots for , while some companies like . In California, one program alone distributed . Research from The Ohio State University and Indiana University into the , shows why the provision of hotspots for students can be so important:,However, the increase in use of hotspots for students during COVID-19 was not without challenges. While a great option for keeping college students connected, there are potential hotspot security risks to consider. Hotspot security challenges,While safer than using public networks, there are still risks associated with students using hotspots. Mobile device management and hotspot security,Higher education institutions have different security challenges than traditional workplaces because they can't always manage all the devices that travel to campus, such as student-owned laptops and mobile phones. This is why extra vigilance for (MDM) is essential for school-owned devices, including hotspots for students. Effective college hotspot security means having central control of hotspots so that the school is in control of each hotspot's settings, plus analytics so that IT can see exactly how much the hotspot is being used. can help with the management of hotspots and other endpoints, all through one unified framework. In addition, services can help ensure that devices are secure while connected to the network. Learn how by streamlining how you manage mobility and protect data using a single management portal. New America, . New America, . Federal Communication Commission, , page,Federal Communication Commission, page 20. New America, . Midwestern Higher Education Compact, , page 10. If you'd like to receive new articles, solutions briefs, whitepapers and more—just let us know. . * Indicates a required field. We will follow up from your contact request using the information provided. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
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