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Rugged Phones, Tablets & Devices Business
Better manage risks in extreme conditions. Connect and collaborate virtually anywhere with durable, rugged and ultra-rugged phones and tablets built for outdoor and harsh environments. Give active workers peace of mind when they're on the go. With dust and water resistance, these durable devices offer additional protection from the elements and unexpected bumps and drops. Epic for business. 3,900mAh battery and up to 25W Super Fast Charging. capability means you can stay in the moment without worrying about your battery. Plus confidently take on whatever your day brings with Galaxy S23 Series — fortified with Samsung's toughest glass and metal frame available. Wave goodbye to worry with Gorilla Glass 8 and Armor Aluminum, built to resist scratches and spills. IP68 Rated. Capture scribbles, strokes of genius and everything in between with the built-in S Pen. Galaxy S23 Ultra gives you the power to push through a packed work schedule. Thanks to its 5,000mAh battery and 45W Super Fast Charging 2.0. Plus confidently take on whatever your day brings with Galaxy S23 Series — fortified with Samsung's toughest glass and metal frame available. Wave goodbye to worry with Gorilla Glass 8 and Armor Aluminum, built to resist scratches and spills. IP68 Rated. See more, do more with an expansive, foldable screen With an all-day battery and super fast charging. Confidently take on your workday with the water- and scratch-resistant, durably designed Galaxy Z Fold5 — and keep your business running. Stylish and sturdy. Work without worry. All-day battery for a jam-packed schedule, plus Galaxy Z Flip5 is engineered to withstand the test of time without sacrificing its sleek, innovative design. Worry less knowing your device is water-resistant and that its ultra-durable hinge lets you fold and unfold without wear. Plus, Galaxy Z Flip5 is scratch-resistant and framed with Armor Aluminum — so it's ready to go wherever work takes you. When your workforce needs long battery life in harsher environments, we've got you covered. Temperature, dust, shock/vibration, and low pressure/high altitude are no match for these rugged phones and tablets, many with military grade certification. Work confidently with a durable design that withstands the drops and spills of your demanding work environment. MIL-STD-810H certified with IP68 rating. Long-lasting, Fast Charge replaceable battery. Programmable hot keys to access your most used apps, like Push to Talk Plus. Microsoft and Google Integrated. On-the-go teams can navigate this intuitive, 10.1" touchscreen, even wearing work gloves. Or connect to a keyboard and mouse like a PC. A durable and water-resistant design withstands drops, spills and extreme heat and cold. Slim and lightweight but heavy on durability. Wireless, Fast Charge battery with over 26 hours of battery life. 5G Ultra Wideband speeds and low latency. MIL-STD-810H compliant and IP68 rating for dust and water immersion protection.Push to Talk Plus and MCPTT capable. These ultra-rugged phones are designed for high performance in the harshest conditions. Help frontline workers and first responders be prepared for extreme environmental stressors including excessive heat and cold, noise, humidity, vibration and shock. The latest ultra-rugged smartphone from Sonim designed and built for those who can withstand any workday. Tested and validated to MIL-STD-810H, it offers a level of toughness rarely seen in a smartphone with Non-Incendive Class I, II and III Div 2 ratings. All-new X-frame reinforced construction with corner bumpers, and a non-slip texture for secure grip. MIL-STD-810H compliant, IP68 rated and hazardous location protection. Features include scratch & shatter-resistant display engineered for outdoor visibility, an ultra-durable, removable battery, programmable keys and loud, stereo front-facing speakers. Push-to-Talk Plus and MCPTT capable. Take photos and video even in extreme conditions with up to 56 hours of battery life. MIL-STD-810H compliant, IP68 rating and hazardous location protection. Programmable Push to Talk, SOS, Speaker and Stop keys. Dual loud-speakers and dual-mic noise cancellation for loud, clear audio. Ultra-rugged flip for those who produce, provide and deliver. MIL-STD-810H compliant with IP68 rating. ProgrammablePush to Talk Plus and emergency buttons, loud and clear audio speaker, and large, glove-friendly keypad. Rugged phones and tablets are designed to withstand environmental hazards such as dust, water and shock and often feature a tough frame, glass protection and a longer battery life with fast, wireless charging. Verizon offers three levels of rugged devices with increasing levels of durability in extreme conditions:,Durable: Ideal for lighter-duty activity and environmental exposure when on the go. These devices often have a IP68 rating or IPX8 rating for dust and water resistance, and are built to resist scratches with tough glass and strong metal frames. Rugged: When you need to rely on a long battery life and increased protection against more extreme temperatures, dust, shock/vibration, and low pressure/high altitude. Many devices in this category have been rigorously tested and are MIL-STD-810H compliant with an IP68 rating. A device with an Ingress Protection (IP) rating means it has been tested against small particles, such as dust and sand, and submersion in water. An IP rating with "6" as the first numeral (on a scale of 0-6) is the highest rating possible meaning the device is impervious to dust, or dust tight. An IP rating with an "X" instead of a numeral means the device hasn't been certified against dust but doesn't mean it isn't dust resistant. The second numeral, "8" (on a scale of 0 to 9) means the device is highly protected from immersion in water with a depth of more than 1 meter (manufacturer must specify exact depth) for at least 30 minutes. The MIL-STD-810H certification means a product has passed rigorous testing focused on nearly 30 environmental conditions. These military-grade devices are verified to perform in extreme conditions and qualify as heat-resistant, water- and dust-resistant, and shock-resistant. Verizon 5G service offers rugged device users high speed, low latency so you can access data fast, for better insights and efficiency. Needs will vary across industries and businesses. Just as with a personal phone, you will likely need to consider the basics such as how much data storage you need, the size and portability of the device as well as features such as wireless charging and photo or video capabilities. Then, consider the usage environment to determine if you need a durable, rugged or ultra-rugged device. Consider:,Could the environment cause damage if the device is dropped?,What are the weather and temperature conditions?,Is the device likely to be exposed to extreme temperatures, rain, or snow?,Will you need to operate the device with gloves on?,Will the device be used in a frontline situation?,How critical is a replaceable battery to your worker's demands?,Having a device you can rely on in adverse conditions helps you and your teams stay connected, collaborate and get the job done. SOS and push to talk features also offer a safety lifeline even in challenging situations. Choose an ultra rugged cell phone when you need the utmost durability, reliability and long battery life in extreme, hazardous conditions. Options vary by manufacturer and device. Many rugged devices we offer are rated IP68 (waterproof up to 6.5 feet of water for up to 30 minutes) or IPX8 (water resistant for at least 1m of water for at least 30 minutes). Different products may be able to go deeper or remain underwater for longer with the same rating. It is up to the manufacturer to specify. Get unlimited and shareable plans with business-ready coverage and reliability. Enable your workers to get the job done, virtually anywhere it takes them. Get powerful protection benefits that cover your device in case of loss, theft, damage and post-warranty defects. Emergency response requires reliable communications and flexible technology build for the worst-case scenario. Rugged devices and mobility are playing a leading role in today's warehousing and logistics operations. These cookies are necessary for the website to function and cannot be switched off in our systems. 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They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn morePlans for Business: Phone, Internet, Data, Security & More
From mobile networks to internet connectivity and cybersecurity protection, we have plans to fit your business needs. Our Business Unlimited plans provide mobility built for getting work done, with the 5G, data and performance your business needs. Get the essentials Boost your productivity Get more of what you need Perfect. Just check to see if they're compatible with our network, then shop plans. Also, save $600 when you switch to Verizon & bring your smartphone & number. Use our tool to help you select the right business internet solution for your organization. Symmetrical download and upload speeds for supporting local apps, email and Wi-Fi connected devices. Plan includes,Promos,Symmetrical download and upload speeds, for high-volume streaming, secure and reliable data transfers and backup. Plan includes,Promos,Speeds up to 940/880 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,PromosSymmetrical download and upload speeds for supporting local apps, email and Wi-Fi connected devices. Plan includes,Promos,Symmetrical download and upload speeds, for high-volume streaming, secure and reliable data transfers and backup. Plan includes,Promos,Speeds up to 940/880 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,Promos,Speeds up to 2048/2048 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,PromosSymmetrical download and upload speeds for supporting local apps, email and Wi-Fi connected devices. Plan includes,Promos,Symmetrical download and upload speeds, for high-volume streaming, secure and reliable data transfers and backup. Plan includes,Promos,Speeds up to 940/880 Mbps for businesses needing a high-capacity connection for large file transfers or video conferences. Plan includes,Promos,Experience a fast connection that can change the game for any size business. With a guaranteed price for 10 years. Best for small to medium office, full-office VOIP, construction sites, digital kiosks, and basic guest Wi-Fi. Plan details,Promos and available extras:,Best for heavy video conferencing, webinar hosting, cloud-based apps and high-volume guest Wi-Fi. Plan details,Promos and available extras:,Accommodates heavy cloud app usage, streaming media and advanced devices and robotics. Plan details,Promos and available extras:,Do business on your terms with wireless internet that's reliable, easy to use and secure. Plans start at $69/mo. It's your business. It's your Verizon. Send email, browse the web and complete point-of-sale transactions. Plan features,Plan perks,Run the occasional video conference and access web-based applications. Plan features,Plan perks,Video conference and share large files with ease. Plan features,Plan perks,*Available to new and existing LTE Business Internet customers who activate a new, qualifying service line on the 25 Mbps plan. $30/mo. credit will be applied to account (after 1-2 bills) and will apply as long as Verizon provides and the business maintains service at the qualifying level. May not be combined with all offers. Ends 5.30.24. Available to new and existing LTE Business Internet customers who activate a new, qualifying service line on the 50 Mbps plan. $100/mo. credit will be applied to account (after 1-2 bills) and will apply as long as Verizon provides and the business maintains service at the qualifying level. May not be combined with all offers. Ends 5.30.24. Offer for new LTE Business Internet business customers who terminated their prior internet service and incurred an early termination fee (ETF). Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF up to $1,500. Offer is non-transferable and has no cash or refund value. Credit will be issued after 60 days of service, and will appear on your Verizon bill within 1-2 billing cycles thereafter. You remain solely responsible for paying the ETF to your prior service provider. May not be combined with all offers. Other terms apply. Cost-effective voice plans with crystal-clear calling, productivity-boosting features and our reliable network,Best for single-site locations With Fios bundle, cost per VoIP line is up to $25/mo with the $0/mo price available only with select, higher speed bundles. VoIP line only $35/mo. Best for businesses with remote or mobile employees plus taxes, fees and equipment charges,Best for multisite locations with fewer than 100 employees A range of solutions to give your teams the tools they need to work seamlessly in the office, at home or on the road,Best for advanced communication and collaboration needsUnified video and voice conferencing, persistent messaging, and file sharing in a cloud-based collaboration solution for office, remote and mobile workers,Robust security solutions available to some of the biggest businesses around the world are now also available for small and medium-sized businesses. Best for small businesses that are looking to protect their smartphones, tablets and computers without extensive in-house IT security resourcesA simple and effective security bundle that combines antivirus software with internet protection and 24/7 tech support for the bundle to help protect your devices,plus taxes and fees,Best for businesses who need strong mobile security along with mobile device managementA powerful bundle of mobile device management and an easy-to-use mobile device security tool,plus taxes and fees,Best for businesses managing corporate mobile devicesAutomated device deployment for simple, secure mobility across your enterpriseVerizon IoT Machine to Machine (M2M) price plans support wireless triband coverage that includes our Ultra Wideband (C-Band and mmWave), 5G Nationwide and 4G networks. Connect from abroad or to 200+ countries while in the U.S. Plus switch now and get up to a $800 Visa® Prepaid card with select Fios Internet and voice plans and a two-year agreement. Offer ends 3.31.24 plus taxes, fees and equipment charges w/two-year agreement and autorenewalA reliable, feature-rich Voice over IP (VoIP) phone system that's easy to use and manage,Stay connected and easily manage calls with mobile and desktop apps to enable remote work and more than 45 features for your business. Unlimited nationwide calling,Mobile app for working on the go,Automatic call forwarding, voicemail to email, call transfer between devices and more Plus taxes, fees and equipment charges,A mobile-first business phone system with 50+ features designed for how you work today—call, collaborate and connect while you're on the go. Move freely across devices,Reduce missed calls,Collaborate with conference calling ,A virtual PBX VoIP and business phone system,Collaborate with ease, manage costs and help simplify what it takes to run your business. Simple installation over your existing broadband service,Pay-as-you-go services and self-management tools,Disaster recovery and business continuity capabilities Drive more effective meetings and communications with a wide breadth of collaboration functionality across devices. Extensive functionality,Optimized for mobile experiences,Built-in enterprise-grade security measures ,plus taxes and fees,Help protect your business with access to a level of security protections similar to those employed by larger companies. Five-license pack for $20/month plus taxes and fees,Ten-license pack for $35/month plus taxes and fees,Twenty-five-license pack for $75/month plus taxes and fees,One pack per account at a time ,plus taxes and fees,Employ a multilayered security approach that provides strong protection for your mobile devices. Mobile device management,Mobile threat defense,Wi-Fi protection,Tech support for the bundle ,Verizon MDM makes it easier to adopt and manage a variety of mobile and IoT technologies. Rapid device management and app deployment,One portal for management and monitoring,Advanced authentication,Offers available to new business customers only, subject to credit review. Not available in all areas/locations. Depending on speed tier purchased, promotional pricing for Internet and voice guaranteed for 12 consecutive months ($10 increase starting month 13 with 2 year contract), or 24 consecutive months ($10 increase starting month 25 with 2 year contract), or 36 consecutive months ($10 increase starting month 37 with 2 year contract) or 60 consecutive months ($10 increase starting month 61 with 2 year contract) (60 month guarantee not available in all areas where Fios is sold) subject to continuation of qualifying products; price guarantee applies to base monthly rate only; excludes optional services and equipment charges; prices subject to increase thereafter. With no annual contract, price increases to then current market rate subject to the applicable guarantee period. Select installation charges may be waived. Additional charges apply for inside wiring and/or other installation services. $49 activation fee may apply. Offers may be fulfilled via bill credit(s); other taxes, fees & terms apply. for a 2 year contract: 35% of base monthly charges for unexpired term. 2 year term automatically renews at then-current term rates unless canceled within 30 days prior to or 60 days after the term is renewed. (MBG) is available with 2 year contract only and requires cancellation within 30 days of installation; excludes subscriptions, per minute usage, labor/material charges in excess of standard installation and month-to-month service plans, including Fios TV service. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Phone equipment purchase required with VoIP, starting at $85. Equipment must be returned within 30 days of cancellation. Equipment restocking fee may apply if order is canceled or service is terminated within 30 days. MBG and/or promotional offers do not apply to service ordered for temporary, short term or special events. is valid for 5 business days and is an estimate based on current pricing, promotions and taxes that are subject to change. Quote does not include additional charges for nonstandard installations. Verizon Wi-Fi available in select areas with qualifying packages. Software limitations and other terms apply. Visit business.verizon.net/wifi for details. Wired speeds advertised. Wired & wireless speeds vary due to device limits, multiple users, network & other factors. See for more info. Service availability varies. Usage charges apply on basic line. Activation fee of $49 may apply based on speed tier purchased. Wireless Verizon Router is available for$399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Backup battery available for Fios voice services & E911. VSB not available with 2048/2048 Mbps Internet (2 Gigabit Connection). Pricing for BDV line(s) with the Fios bundle: For speeds 200/200 Mbps and higher: the first BDV line is available for $20/mo. and $25/mo. for each addl. line. Pricing reflected in the cart. No annual contract required. $49 activation fee may apply. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Business Digital Voice requires phone equipment purchase starting at $85.00. $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Basic Internet will be provisioned at our fastest speed available at your location of up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10-15Mbps based on VZ line qualifications requirements. For new and existing Fios Internet or Basic Internet customers on select plans. May not be combined with all offers. $5/mo. discount begins when you sign up for Auto Pay (ACH or debit card only) & paper-free billing (registration on required). $5 discount will be applied each month as long as auto pay and paper-free billing stay active. Offer available on select IP Phones with purchase of a new Fios Internet and Business Digital Voice bundle with a two year agreement. Fulfilled via bill credit. Taxes apply. Limit one discount per phone model. Restocking fee may apply if canceled within 30 days. Available to select customers in select areas only. Offer ends 6.30.24. Available only to Fios Internet customers on the Gigabit Connection plan (up to 940/880 Mbps) or 2 Gigabit Connection plan (up to 2048/2048 Mbps) where available. Qualifying customers will receive a monthly bill credit for the applicable monthly router rental fee for as long service with qualifying plan is on the account. Promo credits end when eligibility requirements are no longer met. If your Fios service is cancelled, you must return the Fios router subject to Verizon's standard return policy. Offer for new business customers in select areas only who sign up for qualifying Fios internet service with a two year agreement (subject to credit review) and who terminated their prior internet service and incurred an early termination fee (ETF). To redeem offer, you must email documentation of the ETF from your prior service provider w/in 30 days after receipt of final bill. Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF, up to $1,500. Credit will be issued starting after 30 days of service, and will appear on your Verizon bill within 2-3 billing cycles. You remain solely responsible for paying the ETF to your prior service provider. Offer is non-transferable, has no cash or refund value, and may not be combined with all offers. Other terms apply. Offer ends 6.30.24. Businesses who sign up for qualifying Fios Internet with our mid-tier or high-tier speeds with a two-year agreement will receive a Visa Prepaid Card, with the Visa Prepaid Card amount based on speed tier purchased, as follows: (i) $100 Visa Prepaid Card for Fios 500/500 Mbps Internet; or (ii) $500 Visa Prepaid Card for Fios 940/880 Mbps Internet (Gigabit Connection) or 2048/2048 Mbps Internet (2 Gigabit Connection). May only be combined with select offers. Visa Prepaid Card is issued by Pathward®, N.A. Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 12 months, funds do not expire and may be available after card expiration date, fees may apply. Terms and conditions apply. This optional offer is not a Pathward product or service and Pathward neither endorses nor sponsors it. Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install. Card mailed within 90 days of install date. Limit one card per account. Other card terms and conditions apply. Limited time offer. Offer available to new and existing business customers in select areas only who sign up for both: (i) a qualifying Fios Business Internet plan & (ii) a qualifying Verizon Wireless Business Unlimited plan (eligible smartphone required, device payment purchase or bring your own device). Existing customers are eligible with Fios Business Internet plan upgrade or Business Unlimited plan upgrade or a new line, as applicable. Customers with Fios Gigabit Connection (speeds up to 940/880 Mbps) or Fios 2 Gigabit Connection (speeds up to 2048M/2048M), where available, and Verizon Wireless Business Unlimited Pro plan (at least 1 line) are eligible for a total credit of $80/mo, all other combinations of service plans are eligible for a total credit of $40/mo. Offer fulfilled as a credit of $20/mo. or $40/mo. each to your Fios and Verizon Wireless bills, for a total credit of $40/mo or $80/mo as applicable. Credit is fulfilled at an account level and only one promotional credit per account. Discounts are applied once both services are activated. All discounts apply as long as Verizon provides & business maintains both services at the qualifying levels. Limited time offer. Offer available only to business customers who are new to Verizon and who sign up for a qualifying Fios Business Internet plan and a qualifying Verizon Wireless Business Unlimited plan. Existing Verizon customers are not eligible. One time $100 discount offer fulfilled as a bill credit to your Verizon Wireless account and will appear within 1-2 billing cycles. May only be combined with select offers. Limited time offer. $49 activation fee applies based on speed tier. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Verizon Basic Internet will be provisioned at up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10–15Mbps based on VZ line qualifications requirements. Availability subject to final confirmation by Verizon. Offer available to new and existing customers. Requires 2-yr term agreement. Includes unlimited direct-dialed voice calls to anywhere in the US. Selected activation and installation charges are waived. Additional charges may apply for inside wiring and/or other installation services. Additional Universal Service Fee, taxes and other charges apply. Call detail is not provided for unlimited calling. Offer available to new customers with 100 voice lines or fewer in select areas only, subject to credit review. BDV requires an existing Internet connection of 5Mbps or higher. $99.99 activation and $200 installation fees apply. Additional charges apply for inside wiring and/or other installation services. Phone equipment purchase req'd, starting at $85.00. Call detail is not provided for unlimited calling. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change.. $99.99 activation and $89.99 installation fees (first three existing TV outlets) apply. Additional charges apply for inside wiring and/or other installation services. $11.99/mo. HD set top box, franchise and regulatory fees, up to $8.89 Regional Sports Network (RSN) fee, $11.49 Broadcast Fee, other taxes and fees apply. Equipment shipping charge may apply. Program availability varies by location. Number of channels is approximation. High Definition (HD) TV with HD STB required for HD programming. Certain TV plans, Pay Per View (PPV) and Subscription or fee-based Video On Demand (VOD) are not permitted for viewing in restaurants, bars or other customer service areas. Channel lineup is subject to change and not all channels will be available at all times. Blackout restrictions apply. Month-to-month service without an annual contract required. Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req'd for in-office use. Full channel access and DVR streaming require Fios Multi-Room DVR enhanced or Premium Service. Max. combined 5 simultaneous live TV streams and/or DVR streams per media server. Streaming of TV shows and movies On Demand included in your plan is available to all business customers. Streaming of rented/purchased TV shows and movies On Demand is only available to Private Viewing business customers. Requires acceptance of Terms of Service and Private Viewing conditions at . Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. Wireless data charges may apply. Offer available to eligible and verified members of the U.S. military and U.S. Veterans in select areas with Business Fios Internet with a two year agreement, subject to credit review. Not available in all areas/locations. Upon military service verification through Veterans Advantage, eligible customers will receive a discount in the amount of $5/month for speeds up to 500M/500M; or $10/month for 940/880 Mbps and 2048/2048 Mbps (where available), for as long as that customer maintains qualifying Business Fios Internet service. Not available for month-to-month plans. Eligible customers must complete the military service verification process within 30 days of the order to get the discount. Available to businesses with 19 employees or less. Requires current Fios Business Internet service. Business Internet Secure licenses are sold in packs of 5, 10, and 25 with one license covering one device (laptop, desktop, smartphone or tablet). One license pack at a time per customer account. Prices are monthly and exclusive of taxes and fees. Terms and conditions apply. System requirements: Windows 7 and above; Mac OSX 10.9 and above; Android OS 5.0 and above, or Apple iOS 10.0 and above. 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These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreHere an Essential Guide to Agency-Issued Phones and BYOD Policies
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Author: Phil Muncaster,Date modified: September 13, 2024,Mobile devices are used for nearly everything from text messages to sending emails to collecting digital evidence from a crime scene. When law enforcement uses any device, including a smartphone whether it's bring your own device (BYOD) or a agency-issued phone, they must follow the protocols set out by the for mobile device security and adhere to the CJIS MFA requirements that go into effect October 1, 2024. Access to law enforcement data from anywhere is critical for public safety agencies—and for many officers that typically involves using smartphones whether it is their own or an agency-issued phone. Typically, agency-issued phones and devices end up in the hands of commanders and administrators, while personnel in the field usually . There are advantages and disadvantages of BYOD which agencies and organizations must consider. One advantage of is that if you are a part-time, full-time or a volunteer first responder, you have the ability to use your personal device. However, it's paramount to adhere to security requirements, compliance policies, and productivity. Challenges associated with BYOD policies should be compared to the many benefits of using agency-issued phones and devices. The vast majority of public safety personnel, about , according to the Verizon Frontline 2023 Public Safety Communications Survey. These devices can be an important source of real-time mission-critical information and help enable officers to benefit from uninterrupted workflows as they transition from the field to the office. Smartphones are especially valuable for public safety personnel, like police officers who work on foot, by bicycle, motorcycle, in plainclothes or in other scenarios . The bottom line is that police officers need to be mobile to do their job effectively, which usually means they need a smartphone with its advanced features that help provide efficient public safety communications. In fact, modern smartphones can provide a range of and applications designed for first responders. This includes:,For many organizations, BYOD is a fair option when backed by a robust covering mobile security requirements such as and other CJIS requirements. Public safety, and law enforcement in particular, is a unique case because devices are frequently used in potentially life-threatening situations where communication is key. Also, because law enforcement devices are used to both store and access highly sensitive data like CJI or PII, they are likely of great value to cybercriminals and organized crime gangs. Which is why security is a top concern for law enforcement agencies. helps organizations track and manage mobile devices that are connecting to your organization's network or CJIS systems. The cloud-based platform features flexible, customer-defined policy management functions that cover a variety of settings to manage mobile devices like multifactor authentication (MFA) which is required as of CJIS security policy 2024. MDM provides administrators the capability of remotely locking or erasing the memory of a lost, stolen or compromised device. CJIS Security policy requires MDM solutions. Data leaks and ransomware are becoming more prevalent as shown in Beyond where a cybercriminal could impersonate law enforcement, other could include which deploys malicious software to block access to computers or networks in return for money, network intrusions in which a bad actor gains unauthorized access to computers and networks and more. Across all public safety agencies, , according to Verizon's Public Safety Communications Survey. When law enforcement uses any device that accesses criminal data, they must follow the protocols set out by the for mobile device security. All data that is transmitted or stored on a device must be encrypted. BYOD creates the possibility that an officer's personal phone and any personal information stored in the device, could potentially be retained as evidence and therefore subject to discovery in court proceedings. This makes BYOD a challenge for law enforcement. When it comes to a BYOD policy, public safety agencies should consider these BYOD advantages and disadvantages around :,BYOD policy security challenges include:,A BYOD policy may limit the ability to effectively manage devices, such as:,also impact public safety agencies' ability to effectively carry out their duties, for example:,Agency-issued smartphones offer enhanced security and functionality for agencies and first responders. CJIS compliance also includes being enrolled in an ) and encryption for all work-related data transmitted or stored on a device. Additionally, here are,provides voice priority for wireless public safety communications for authorized agency personnel that support critical infrastructure and emergency services during emergencies. WPS enables users to have reliable communications they need to fulfill their missions. WPS can be leveraged on both agency-issued phones and by personal devices (BYOD). In both cases, the devices have to apply through the Department of Homeland Security (DHS). The offers WPS at no additional cost to First Responders. The Verizon network was built right to support, recognize and prioritize first responders on the front line, ensuring that public safety communications receive priority. Verizon offers a for public safety customers built on America's most reliable 5G network. Verizon also offers a discount program with exclusive offers only for our First Responders. for its mission-critical solutions. A device that is and managed by the Public Safety Agency or Department. This includes smartphones, provided tablets, and other connected devices. Access to priority features, improved safety, reliability and efficiency to help provide near real-time mission critical data to first responders. This helps keep your force in compliance with CJIS security requirements. On October 1, 2024, Version 5.9.2 requires that individuals must provide at least two authentication factors (multi-factor authentication) to prove they are who they say they are. This includes any agency or persons that access criminal justice information (CJI) or criminal justice systems. Failure to comply with this new requirement may result in denial of access to FBI CJIS resources and monetary fines. is a Federal program that provides authorized cellular communications service providers to prioritize calls over wireless networks. Calls made with WPS overcome network congestion/degradation. Organizations can easily mass-subscribe select personnel via the bulk upload feature as WPS is an add-on feature to subscribed mobile devices at no cost. Verizon Frontline uses an intelligent platform that recognizes and prioritizes first responders. This feature is part of the Price Plan that Verizon offers to our customers on a agency-issued cell phone or device. to take advantage of exclusive offers for our First Responders. Verizon Frontline Benefits Program also offers WPS (a wireless voice priority service) and MBP (mobile broadband priority for data) at no additional cost to First Responders in a BYOD scenario. Multi-factor authentication (MFA) is a security control that requires a user to provide a combination of two or more different authenticators to prove you are who you say you are. Examples of authenticators are a password, a fingerprint, or a security token. These layers of protection make it more difficult for an unauthorized user to gain access to your device and or CJI. The Digital Decision, , August, 2023, page 2. Verizon Frontline, , 2023, page 4. Ibid, The Digital Decision, page 2. Ibid, pages 3 & 4. Ibid, Verizon Frontline, page 11. Ibid, The Digital Decision, page 4. Ibid. Based on more first place rankings in RootMetrics® 5G data reliability assessments of 125 metro markets, 1H 2023. Experiences may vary. Not an endorsement. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. 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