Can I use my fax, alarm or credit card lines on Business Digital Voice?

Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it is not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.

What happens during installation and how long will it take?

Your installation includes connecting up to three televisions with existing coaxial outlets (including installation of set-top boxes). It also includes programming of the Fios TV remote control for your set-top boxes and televisions. Additional TVs can be set up for an additional charge. Our technicians will also do the outside work, including installation of any required network equipment such as the Optical Network Terminal (ONT), router or a battery backup unit (optional), if this equipment is not already present. Depending on the area and your office's set-up, our technician(s) may or may not fish walls or move furniture when installing or replacing wiring or installing set-top boxes. The technician will determine installation specifics with you on the date of installation. Installation time can vary based on a number of factors, but we recommend that you reserve about four hours for the Verizon technician to complete the installation of your Verizon Fios TV service. A person 18 years of age or older must be present for the installation visit and be able to make decisions on placement of wiring and equipment at your office. If you are having both Fios Internet and Fios TV installed, we recommend reserving six hours for the entire installation.

How does VNS – Routing work?

The VNS - Routing suite offers a variety of routing capabilities based on several different vendor service options, including Cisco, Juniper, and Fortinet. The services offered vary by vendor and feature set and include many different routing functions. Current features offered by existing vendors are offered in different levels, which means you can take advantage of the features from the vendors you know.

What equipment do I need with Business Digital Voice?

Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP. Please note: you cannot plug IP Phones into an ATA. PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

What hardware and software does TechTeam for Internet cover?

TechTeam for Internet covers a wide variety of hardware and software problems that are not covered by Verizon's standard technical support. Below is an illustrative list, which is both subject to change and subject to exclusions or qualifications set forth in the terms of service. Hardware - Computing devices including, but not limited to, laptops, desktops and tablets - Office equipment including, but not limited to, printers, faxes, peripherals and AV equipment - IoT devices including, but not limited to, cameras, thermostats, locks and lighting - Mobile devices including, but not limited to, tablets and smartphones - Network devices including, but not limited to, modems and wireless routers (excluding Verizon - - Fios routers and all other Fios or Verizon Branded equipment) Software - Productivity software including, but not limited to, Office 365, G-Suite or Google Workspace and iWork - Collaboration software including, but not limited to, Jive, Workplace, Slack, Atlassian, BlueJeans and Zoom - Operating systems including, but not limited to, Chrome OS, Mac OS, Windows and iOS - Cloud storage solutions including, but not limited to, Dropbox, OneDrive and Box - Point of sale solutions including, but not limited to, Clover and Square - Web Services including, but not limited to, Wix, GoDaddy and AWS - Security solutions including, but not limited to, McAfee, Sophos and Norton - Other common business solutions including, but not limited to, Intuit

What is VoIP Inbound Anti-Fraud and Authentication?

Verizon has teamed with Pindrop to leverage our Media Forking to provide a passive and secure multi-factor call center authentication and anti-fraud service to Verizon IPCC customers. There are 3 service options offered under VoIP Inbound Anti-Fraud and Authentication: Pindrop Protect - Anti-Fraud provides a risk score and call intelligence to the call center in the first few seconds of each call. This score — along with the analysis of the caller's voice, device, and behavior — is provided to the call center. Pindrop Passport - Authentication technology is based on a set of attributes and risk criteria extracted from a call. Scoring is performed by a powerful and configurable risk decision engine. These decisions are automated and governed through a flexible policy engine to build trust for genuine callers. Pindrop Panorama - Anti-Fraud and Authentication combines both services into a single anti-fraud and authentication economical offer.

Want to verify military eligibility in person?

Business Wireless customers may apply for discounts in person. Please bring to the store: Active military member: Military-issued email Military pay stub (LES) Servicemembers Civil Relief Act (SCRA) status report Veteran: DD Form 214 Veteran's ID card Military Retiree Account statement VetRewards card from Veterans Advantage

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5G Edge ThingSpace Tutorial

In this tutorial, you connect a CAT-M1 LTE-enabled IoT device to a 5G Edge API server on an Amazon EC2® instance in the Boston Wavelength Zone (us-east-1-wl1-bos-wlz-1). To build this tutorial, you will require a Verizon ThingSpace account for your IoT connectivity plan, the IoT device from our ThingSpace Marketplace, a Raspberry Pi® 4 device and an active Amazon Web Services® (AWS® ) account. First, make sure your AWS account has Wavelength Zones enabled. If you have not submitted your request to get access, please complete the sign-up form . Next, purchase your and ensure that you have a compatible with the latest Raspberry Pi OS (32-bit),After purchasing the Raspberry Pi 4, make sure you have a USB-C charger (i.e. same as MacBook Pro 2017+) to power the device. You will also need a which includes everything you need—including the LTE module— to plug directly onto the Raspberry Pi board,While you wait for shipment, visit the to activate your SIM card with a monthly data plan of your choice. Note: Since you already have a Verizon-certified SIM in your Monarch Go, you will need the and values on the module (see white sticker attached to Monarch Go module),Upon shipment(s) arrival, follow the Raspberry Pi to boot the OS and then attach the Monarch Go Pi Hat to the board. For more information on configuring your board, visit a step-by-step guide from the Avnet team,Plug your SD card into your laptop (you may need an SD-card-to-), and then navigate to the boot directory on the SD card (),Download from the package manager:,sudo apt-get install vim,Create an empty file named SSH in the boot directory of the SD card (vim SSH),Create a new file named which tells the Raspberry Pi how to connect to your Wi-Fi network to enable a headless boot. Be sure to edit the and with your Wi-Fi network name and its corresponding password:,country=US ctrlinterface=DIR=/var/run/wpasupplicant GROUP=netdev updateconfig=1 network={ scanssid=1 ssid=yourwifissid psk=yourwifipassword },Edit the file to change the console universal asynchronous transmitter/receiver (UART) from primary UART to secondary UART (serial1), which the Monarch Go Pi Hat requires. Within that first line, change console=serial0 to . After this step, eject the SD card from your laptop and plug it back into your Raspberry Pi,Use the native ARP protocol () to find the address of your Pi on your local network. Alternatively, you can leverage () to get the IP address if connected to your Wi-Fi network,Upon retrieving the address of your Pi, ssh into the board. Remember to supply the default password of,ssh pi@,Open the Raspberry Pi configuration page,sudo raspi-config,Select Serial 5,At the prompt Would you like a login shell to be accessible over serial? answer,At the prompt Would you like the serial port hardware to be enabled? answer,Select to exit, and to reboot the Raspberry Pi,After rebooting, ssh into your Raspberry Pi as you did earlier. To get started, download the minicom package, which is a text-based modem control and terminal emulator program:Next, configure the general-purpose input/output (GPIO) pins on your board, which adjusts the RTS/CTS signals you need for the Monarch Go to communicate over LTE:,echo 17 > /sys/class/gpio/export echo out > /sys/class/gpio/gpio17/direction echo 0 > /sys/class/gpio/gpio17/value echo 16 > /sys/class/gpio/export echo in > /sys/class/gpio/gpio16/direction,Establish the communication to the modem using minicom:,minicom --device /dev/serial0,Now that you have direct communication to the modem, verify that you can connect to the modem and that the modem can connect to the LTE network. Run the command and you should see an output generated that looks something like this:,+CEREG: 2,1 150B,00539391,7,Exit minicom,To communicate over LTE, you need to enable the point-to-point (PPP) protocol by downloading the package () and adding a few additional files,Add a new file titled with the following text, which creates the PPP network interface connection:,auto ppp0 iface ppp0 inet ppp provider sequans,Next, we need to create a new file named in the /etc/ppp/peers/ folder with the following contents:,/dev/serial0 115200 crtscts -chap pppd by debug defaultroute which pppd dump local lock noauth nodetach noipdefault usepeerdns connect /usr/sbin/chat -t6 -f /etc/chatscripts/connect disconnect /usr/sbin/chat -t6 -f /etc/chatscripts/disconnect,Next, add a new file in the /etc/chatscripts/ directory that provides the AT commands for the connect chatscript. Then, add a new file in the /etc/chatscripts/ directory that provides the AT commands for the connect chatscript:,#connect TIMEOUT 30 ABORT ERROR AT OK AT+CGDATA=PPP,3 CONNECT #disconnect # This is the chat script used to hang up the Sequans Module # \d\d\d+\c,Edit the file and add the line auto ppp0 to the end of the file,To configure ppp0 as the default network, find the IP address of the ppp0 interface. The correct IP address will be the one with the Iface column indicating that it is of type ppp0 (not wlan0),With the IP address of the pp0 interface, add the IP to the default route to your gateway:,sudo route add default gw XXX.XXX.XX.X netstat -rn,Your Raspberry Pi will now connect, by default, to the LTE modem,To communicate to 5G Edge, you'll need to enable a Wavelength Zone in a public subnet within a virtual private cloud (VPC), attach a carrier gateway to the subnet, launch an EC2 instance, allocate a carrier IP address to our EC2 and run a Flask server to accept incoming HTTP traffic. To provision your 5G Edge infrastructure, you'll need the AWS CLI version 2 installed on your local machine. To launch an EC2 instance in a Wavelength Zone of your choice, view this using the CLI,After configuring your infrastructure, ssh into the EC2 instance in the Wavelength Zone and open a new file to accept GET request traffic over the test endpoint:,from flask import Flask, jsonify app=Flask(name) @app.route(/test,methods=[GET]) def getTest(): return Hello from 5G Edge! if name=='main': app.run(host=0.0.0.0),Run the API server and terminate the session:,nohup python api.py &,sudo apt update sudo apt install python3 python import requests r=requests.get(http://,Congratulations, your Hello World! application using ThingSpace and 5G Edge is complete!,These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed

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Credit Card Processing for Small Business

We've got some great deals going on right now exclusively for our online customers... chat now to hear more! In today's digital world, the old expression cash is king is becoming as outdated as a gas station payphone. Driven by a new mobile society and an explosion in the capabilities of Internet-enabled devices and e-commerce, online credit card processing for small business is now routine. All businesses that accept credit cards must adhere to the , a set of requirements designed to ensure that any merchant that processes, stores, or transmits credit card information maintain a secure environment. Be on the lookout for red flags that might signal a card is a fake, like a missing signature, damaged or scratched magnetic strip, or numbers that don't line up evenly. Ask for photo verification to ensure that the name on the card matches the customer's photo ID. To avoid risk of fines or fraud liability, credit card data must be stored and managed securely. Remind employees not to write down credit card numbers or to ever store credit card data to charge at a later date. Are you planning to add more physical offices, employees, or devices in the future? Thinking about moving to cloud-based data storage? Considering adding customer videos to your website? All of these - and more - will affect your need for bandwidth in the future. But processing of credit cards safely and securely, while an important element in small business success, is only part of the larger picture. The new reality: to maintain a competitive advantage, businesses need bandwidth. In addition to demands from processing credit card applications, even micro businesses today often have needs for sharing massive documents, e-commerce, accessing cloud applications, and more. Towards that end, choosing the right Internet provider - one who can allow you to scale quickly and easily as needed - is more critical to business success than ever before. At Verizon, we can help you assess your current and future needs and implement the right solutions quickly and easily. Our are customizable to fit your budget and the unique needs of your industry, whether you own a restaurant or retail store, run an e-commerce business, or manage a service business. We have payment processing systems for your small business that can help:,We can also meet your need for bandwidth - no matter how quickly or how big your business grows - with scalable, reliable that offer the speed and support you need. In certain areas, Verizon also delivers to small business customers, offering Internet speeds of up to 940/880 Mbps. Another factor to consider in planning for future bandwidth needs is that as companies move more of their business applications online, upload speeds are becoming increasingly more important. Of all the broadband options available today on the market, only Fios offers SpeedMatchSM, which delivers matching upload and download speeds to share high-bandwidth files in a flash. Whichever Verizon plan you choose, you'll get 99.9% network reliability and consistently fast speeds - even during peak periods. Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice . These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .

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How to Unlock Wireless Device | Wireless Device Support

Your wireless device will either be locked or unlocked. A locked device only works with a Verizon SIM card on Verizon's network. Explore the following topics for answers to some of the most common questions regarding locked devices. Note: A locked device doesn't affect roaming. You can use a locked device to roam on another carrier's network. Beginning on 7/23/2019, devices purchased from Verizon are locked for 60 days from the date of purchase. This policy applies to new and existing customers and customers porting their service to another carrier. The device locking policy also applies to:,Our device locking policy helps prevent theft and protects our customers from fraud. A locked device that isn't usable on networks outside of Verizon's is less attractive to criminals. All smartphones sold by Verizon or one of our retail partners. No. Your device will be unlocked automatically as long the following applies:,When you insert a non-Verizon SIM card, you'll see the error message "SIM Not Supported" on the screen of locked devices. Note: Message may vary by manufacturer. No, if you bring your own device to use with Verizon service, the device locking policy does not apply. If you're traveling internationally and your device is locked, you can sign up for one of Verizon's international services to stay connected. To use your device on another carrier's SIM card and network, you must meet our device unlocking requirements. Yes, you can still transfer your service to another account. However, the device will remain locked after the transfer until it has met our device unlocking requirements. No, suspending your device does not change when your device will be eligible to be unlocked. Note: Suspending your device because it was lost or stolen will prevent it from being unlocked. Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .

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How to set up the Verizon Internet Gateway (models # WNC-CR200A & ASK-NCM1100)

How to set up the Fios TV+ and optional Fios TV+ DVR

How to set up Wi-Fi Backup (model ASK-NCM1100) | Verizon

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Phoenix Process Equipment Gets Set Up Fast with Reliable 24/7 Data Business

Phoenix Process Equipment needed a reliable way to monitor their water recycling systems. That’s exactly what they found with 4G LTE Business Internet from Verizon.

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