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VoIP Phone Service: Business Digital Voice
Powerful calling features and high-quality calls in one easy-to-use solution. Business Digital Voice works over a secure, cloud-based Voice over IP (VoIP) connection that makes it easy to manage phone calls on desk phones or a mobile app to keep your business running. A technology that transports high-quality voice calls over the internet instead of using a traditional phone network. Business Digital Voice is a professional communications solution that operates over a secure, cloud-based VoIP connection, making it easier to manage your business calls on desk phones or through a mobile app to help keep business running. This solution can help boost your business productivity with more than 45 call features included to enable remote work and optimal call routing. Plus, with Business Digital Voice, you can use a variety of mobile and desktop apps with video and audio conferencing. With Fios bundle, cost per VoIP line is $20/mo. VoIP line only is $35/mo. 2 year contract required. Need more than five lines? Call a Business Digital Voice specialist 8:30 AM–6 PM EST at: 1-877-377-0181. Enjoy over 45 calling features, including automatic call forwarding, voicemail to email, seamless call transfer between devices and more. Keep business up and running, even during power outages, using our cloud-based VoIP connection that can reroute calls to another preset number. Manage calls from anywhere you have an internet connection using our app and online dashboard. Forward calls to any number and minimize missed calls. Automatically transfer customers from line to line until someone at your business answers. Manage features through My Account for both your entire business and individual users. Record your own message, advertisements, or play music for customers on hold. See incoming, outgoing and missed calls across your business and analyze the effectiveness of your advertising. A virtual receptionist that helps customers self-select who they need to talk to. Park incoming calls until the first available rep can pick up and help the customer. Seamlessly transfer calls between your IP and mobile phones. Make and receive business calls using your mobile phone, which will appear as your office phone number on Caller ID. Each user can manage their call history, voicemail and other important features through the My Phone site. Allow multiple phones to receive and make calls on behalf of another user. See who left you a voicemail and when they called on your computer or smartphone. Bundle Fios Internet and Business Digital Voice and save $85 on an IP phone, plus get up to a $200 Visa® Prepaid card with select Fios plans and a 2-year-term. Offer ends 6.30.25. Add an IP phone to access all 45+ features, or select an analog converter if you want to keep your own equipment. Free with offer, or $85.00 plus taxes,Ideal for common areas, this device features:$150.00 plus taxes Additional handsets are $85 plus taxes,With a handset and a 10-line base, this device features:$150.00 plus taxes,Ideal for common areas, this device features:$200.00 plus taxesIdeal for higher call volumes, this device features:$400.00 plus taxes,The conference room IP phone features:$85.00 plus taxes,Easily convert your existing phone equipment from analog to VoIP with the dual-port converter. (Note: PBX and Key Systems are not supported on analog converters.),$150.00 plus taxes,Pairs seamlessly with your T53WB or T54WB IP Phone,customer satisfaction, five years in a row¹,5G network, RootMetrics²,years of industry experience,Verizon Fios and Basic Internet customers can get 24/7 live internet network support for their eligible devices with a click or call. Leverage AI and machine learning (ML) to help simplify network management. Business Digital Voice is a VoIP service that uses the internet to make and receive calls, while a more traditional service uses landline copper wire or fiber-optic cable. This means that with Business Digital Voice, you can make calls from virtually anywhere an internet connection is available. Yes. The desktop and mobile applications enable you to use your home or cell phone as your business phone by directing all incoming calls to ring the remote office phone. Additionally, if you have the Remote Office feature enabled, your remote location rings, and then you are connected to the caller as if you were placing the call from your office phone. Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it's not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit-card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes. Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high-quality calls. Verizon offers a variety of IP phones starting at $85 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP phones, you can purchase an ATA starting at $85 to use with two telephones. You plug your traditional analog phone(s) into the adaptor and it will run over IP. Please note: You cannot plug IP phones into an ATA. PBX and key systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see Can I use my fax, alarm or credit-card lines on this service? for more information. Business Digital Voice is the premier VoIP phone system that provides big business tools for small businesses, with over 45 features to help make your business more efficient, productive and mobile. We also include mobile and desktop apps so you can manage your calls and business when you are away from your desk. Multiple call-forwarding options are available so you don't miss a call. Support is always available. You can view the latest support documents on a number of features and applications by visiting. In addition, you and your employees can register for live support webinars to get the most out of your Business Digital Voice system. Also, prerecorded, on-demand versions of the webinars are available for whenever you need them. Offers available to new business customers only, subject to credit review. Not available in all areas/locations. Depending on speed tier purchased, promotional pricing for Internet and voice guaranteed for 12 consecutive months ($10 increase starting month 13 with 2 year contract), or 24 consecutive months ($10 increase starting month 25 with 2 year contract), or 36 consecutive months ($10 increase starting month 37 with 2 year contract) or 60 consecutive months ($10 increase starting month 61 with 2 year contract) (60 month guarantee not available in all areas where Fios is sold) subject to continuation of qualifying products; price guarantee applies to base monthly rate only; excludes optional services and equipment charges; prices subject to increase thereafter. With no annual contract, price increases to then current market rate subject to the applicable guarantee period. Select installation charges may be waived. Additional charges apply for inside wiring and/or other installation services. $49 activation fee may apply. Offers may be fulfilled via bill credit(s); other taxes, fees & terms apply. for a 2 year contract: 35% of base monthly charges for unexpired term. 2 year term automatically renews at then-current term rates unless canceled within 30 days prior to or 60 days after the term is renewed. (MBG) is available with 2 year contract only and requires cancellation within 30 days of installation; excludes subscriptions, per minute usage, labor/material charges in excess of standard installation and month-to-month service plans, including Fios TV service. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. Phone equipment purchase required with VoIP, starting at $85. Equipment must be returned within 30 days of cancellation. Equipment restocking fee may apply if order is canceled or service is terminated within 30 days. MBG and/or promotional offers do not apply to service ordered for temporary, short term or special events. is valid for 5 business days and is an estimate based on current pricing, promotions and taxes that are subject to change. Quote does not include additional charges for nonstandard installations. Verizon Wi-Fi available in select areas with qualifying packages. Software limitations and other terms apply. Visit business.verizon.net/wifi for details. Wired speeds advertised. Wired & wireless speeds vary due to device limits, multiple users, network & other factors. See for more info. Service availability varies. Usage charges apply on basic line. Activation fee of $49 may apply based on speed tier purchased. Wireless Verizon Router is available for$399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. Backup battery available for Fios voice services & E911. VSB not available with 2048/2048 Mbps Internet (2 Gigabit Connection). Pricing for BDV line(s) with the Fios bundle: For speeds 200/200 Mbps and higher: the first BDV line is available for $20/mo. and $25/mo. for each addl. line. Pricing reflected in the cart. No annual contract required. $49 activation fee may apply. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. Business Digital Voice requires phone equipment purchase starting at $85.00. : $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Basic Internet will be provisioned at our fastest speed available at your location of up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10-15Mbps based on VZ line qualifications requirements. For new and existing Fios Internet or Basic Internet customers on select plans. May not be combined with all offers. $5/mo. discount begins when you sign up for Auto Pay (ACH or debit card only) & paper-free billing (registration on required). $5 discount will be applied each month as long as auto pay and paper-free billing stay active. Offer available on select IP Phones with purchase of a new Fios Internet and Business Digital Voice bundle with a two year agreement. Fulfilled via bill credit. Taxes apply. Limit one discount per phone model. Restocking fee may apply if canceled within 30 days. Available to select customers in select areas only. Offer ends 6.30.25. Offer for new business customers in select areas only who sign up for qualifying Fios internet service with a two year agreement (subject to credit review) and who terminated their prior internet service and incurred an early termination fee (ETF). To redeem offer, you must email documentation of the ETF from your prior service provider w/in 30 days after receipt of final bill. Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF, up to $1,500. Credit will be issued starting after 30 days of service, and will appear on your Verizon bill within 2-3 billing cycles. You remain solely responsible for paying the ETF to your prior service provider. Offer is non-transferable, has no cash or refund value, and may not be combined with all offers. Other terms apply. Offer ends 6.30.25. Businesses who purchase qualifying Fios Business Internet with our mid-tier or high-tier speeds with a two-year agreement are eligible to receive a Virtual Visa Prepaid Card, as follows:(i) $100 Virtual Visa Prepaid Card for Fios 500/500 Mbps plan; or (ii) $200 Virtual Visa Prepaid Card for Fios 1 Gig plan (up to 940/880 Mbps) or Fios 2 Gig plan (2048/2048 Mbps). May not be combined with all offers. Virtual Visa Prepaid Card is issued by Pathward®, N.A. Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments; card expires 6 months after it is issued. Can be used for online and telephone purchases everywhere Visa debit cards are accepted; may not be used in physical locations. This *** * optional offer is not a Pathward product or service and Pathward neither endorses nor sponsors it. Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install, after which Virtual card will be emailed within 80 days of install date and must be activated online. Limit one card per account; card cannot be transferred. Other card terms and conditions apply. Offers available from 2.1.25 to 6.30.25. Available to select, eligible new business customers who activate a new, qualifying Fios internet service line and who have or activate at least 1 line of a qualifying business smartphone plan with unlimited data (e.g. My Biz Plan, Business Unlimited plans). New internet line and new business smartphone plan must be purchased in the same transaction. For each qualifying internet line customer will receive a $20/mo credit which will continue as long as Verizon provides and customer maintains both services as qualifying levels. $240/yr savings calculated by $20/mo bill credit for 12 mos. Credit is applied once both services are activated and will appear on your bill in 1-2 cycles. Some restrictions apply; may not be combined with all offers. Offer not available to customers with existing account level fixed wireless internet + smartphone plan discount; not available for non-standard plans. $49 activation fee applies based on speed tier. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Verizon Basic Internet will be provisioned at up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10–15Mbps based on VZ line qualifications requirements. Availability subject to final confirmation by Verizon. Offer available to new and existing customers. Requires 2-yr term agreement. Includes unlimited direct-dialed voice calls to anywhere in the US. Selected activation and installation charges are waived. Additional charges may apply for inside wiring and/or other installation services. Additional Universal Service Fee, taxes and other charges apply. Call detail is not provided for unlimited calling. Offer available to new customers with 100 voice lines or fewer in select areas only, subject to credit review. BDV requires an existing Internet connection of 5Mbps or higher. $99.99 activation and $200 installation fees apply. Additional charges apply for inside wiring and/or other installation services. Phone equipment purchase req'd, starting at $85.00. Call detail is not provided for unlimited calling. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. $99.99 activation and $89.99 installation fees (first three existing TV outlets) apply. Additional charges apply for inside wiring and/or other installation services. $11.99/mo. HD set top box, franchise and regulatory fees, up to $8.89 Regional Sports Network (RSN) fee, $16.49 Broadcast Fee, other taxes and fees apply. Equipment shipping charge may apply. Program availability varies by location. Number of channels is approximation. High Definition (HD) TV with HD STB required for HD programming. Certain TV plans, Pay Per View (PPV) and Subscription or fee-based Video On Demand (VOD) are not permitted for viewing in restaurants, bars or other customer service areas. Channel lineup is subject to change and not all channels will be available at all times. Blackout restrictions apply. Month-to-month service without an annual contract required. Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req'd for in-office use. Full channel access and DVR streaming require Fios Multi-Room DVR enhanced or Premium Service. Max. combined 5 simultaneous live TV streams and/or DVR streams per media server. Streaming of TV shows and movies On Demand included in your plan is available to all business customers. Streaming of rented/purchased TV shows and movies On Demand is only available to Private Viewing business customers. Requires acceptance of Terms of Service and Private Viewing conditions at . Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. Wireless data charges may apply. Offer available to eligible and verified members of the U.S. military and U.S. Veterans in select areas with Business Fios Internet with a two year agreement, subject to credit review. Not available in all areas/locations. Upon military service verification through Veterans Advantage, eligible customers will receive a discount in the amount of $5/month for speeds up to 500M/500M; or $10/month for 940/880 Mbps and 2048/2048 Mbps (where available), for as long as that customer maintains qualifying Business Fios Internet service. Not available for month-to-month plans. Eligible customers must complete the military service verification process within 30 days of the order to get the discount. Available to businesses with 19 employees or less. Requires current Fios Business Internet service. Business Internet Secure licenses are sold in packs of 5, 10, and 25 with one license covering one device (laptop, desktop, smartphone or tablet). One license pack at a time per customer account. Prices are monthly and exclusive of taxes and fees. Terms and conditions apply. System requirements: Windows 7 and above; Mac OSX 10.9 and above; Android OS 5.0 and above, or Apple iOS 10.0 and above. Call sales,Chat with us,Have us contact you,Already have an account?
Learn moreMastercard Small Business Credit Card
Verizon Business Mastercard®,Great! to your My Business account, then verify whether you're eligible to apply. If you don't have a My Business account, to start creating one. Great! to your My Business account, then verify whether you're eligible to apply. If you don't have a My Business account, to start creating one. Great! to your My Business account, then verify whether you're eligible to apply. If you don't have a My Business account, to start creating one. This is the Verizon Business Mastercard.® The card that rewards your business. Must apply here for this offer. Offers vary elsewhere.*,The Verizon Business Mastercard is built exclusively for small businesses. Use it everywhere Mastercard is accepted on things you already buy. Earn Verizon Business Dollars on eligible purchases, then redeem to help pay your Verizon business wireless bills, devices and more. back on Verizon purchases, like paying your Verizon bill or buying devices from Verizon, during your first billing cycle after account opening,back on Verizon purchases, like paying your Verizon bill or buying devices from Verizon, after your first billing cycle,back on eligible gas, electric vehicle charging and office supplies,back on other purchases,Gain access to a suite of business tools—such as 24/7 support, marketing and payroll tools, and more. Gain access to a suite of business tools—such as 24/7 support, marketing and payroll tools, and more. Get Zero Liability protection to help keep your account secure. Get Zero Liability protection to help keep your account secure. Cardholders can count on no annual fee or foreign transaction fees. Cardholders can count on no annual fee or foreign transaction fees. The Verizon Business Mastercard has rewards exclusively for Verizon small business customers. Take advantage of solutions to help boost productivity, reach new customers and more. Simplify your business finances with the #1 rated accounting software. Fast, simple tax filing with America's leader in tax prep software. Watch the replay for an insightful and informative discussion with Natalie Cofield, Advisor, Entrepreneur, Philanthropist, and former Assistant Administrator, US Small Business Administration and Michelle Meyer, Chief Economist, US Mastercard. Our panel examines digitalization, access to capital and innovation in a post-COVID economy for small businesses. Elegant, metal design. Practical rewards. And built to give your business more. Must apply here for this offer. Offers vary elsewhere.*,My Business profile roles of Account Manager or Administrator on Small Business wireless accounts with less than 100 lines are eligible to apply. Applicants must log into the My Business online portal through their Verizon Wireless account on to verify eligibility. If your company does not currently have a My Business login, an Account Manager or Administrator, you can sign up for one by logging into your company's account. Other terms or restrictions may apply for eligibility. Please contact Verizon Business sales or customer service representatives for any questions. Cards are issued by First National Bank of Omaha (FNBO®), pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. FNBO issues the credit card and manages the Verizon Business Mastercard's commercial credit account and billing. Cardmember servicing needs—including disputes, lost or stolen, or additional card requests—are managed by FNBO. Card Members will have access to a dedicated Verizon Business Mastercard toll-free number, via a dedicated Verizon Business Mastercard app or a dedicated online portal. After you apply and are approved for the Verizon Business Mastercard, you can earn Verizon Business Dollars on eligible business purchases as part of the Verizon Business Mastercard Rewards Program as follows:,For example, if you make an eligible purchase of $100 at a Verizon store using your Verizon Business Mastercard within the first credit card billing cycle after account opening, you can earn 5% back in Verizon Business Dollars. (After the first credit card billing cycle following activation, you will earn 3%.) There is no limit on the amount of Verizon Business Dollars you can earn for eligible purchases. Terms and conditions apply. Please see for a complete list of terms. My Business profile roles of Account Manager on Small Business wireless accounts with less than 100 lines are eligible to apply. Applicants must log into the My Business online portal through their Verizon Wireless account on to verify eligibility. If your company does not currently have a My Business login, an Account Manager or Administrator, you can sign up for one by logging into your company's account or you can discuss the company's eligibility with a business sales or service representative. Cards are issued by First National Bank of Omaha (FNBO®), pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. FNBO issues the credit card and manages the Verizon Business Mastercard's commercial credit account and billing. Cardmember servicing needs—including disputes, lost or stolen, or additional card requests—are managed by FNBO. Card Members will have access to a dedicated Verizon Business Mastercard toll-free number, via a dedicated Verizon Business Mastercard app or a dedicated online portal. After you apply and are approved for the Verizon Business Mastercard, you can earn Verizon Business Dollars on eligible business purchases as part of the Verizon Business Mastercard Rewards Program as follows:,For example, if you make an eligible purchase of $100 at a Verizon store using your Verizon Business Mastercard within the first credit card billing cycle after account opening, you can earn 5% back in Verizon Business Dollars. (After the first credit card billing cycle following activation, you will earn 3%.) There is no limit on the amount of Verizon Business Dollars you can earn for eligible purchases. Terms and conditions apply. Please see for a complete list of terms. Yes. Primary Cardholders may add authorized Supplemental Cardholders at least 18 years of age at the card account level. There is no limit as to the number of Supplemental Cardholders a company can add. All earned Verizon Business Dollars will accumulate at the business wireless account level but may only be redeemed by the Primary Cardholder or an Account Manager on your Verizon Wireless account. Terms and conditions apply. Please see for a complete list of Verizon Business Mastercard Rewards Program terms. The following applies for all Cardmembers on the same credit card account: The Primary Cardholder (guarantor) will be liable for all purchases made on the credit card account, including those made by authorized users. Benefits for Mastercard World Elite for Business include:,Visit s to see all the Cardmember benefits. If you apply and are instantly approved, the company's card information is automatically loaded into the payment sources section of your Verizon Wireless account that can be used for purchases and online bill pay. For purchases elsewhere else, you'll need to wait for your card to arrive in the mail, typically within 7 business days or less. Once your company's card is received in the mail, the primary Cardholder or Account Administrator will be able to add the card to your business device's digital wallet to use with Apple Pay, Google Pay or Samsung Pay. Primary Cardholders and Verizon Account Managers will be able to see how many Verizon Business Dollars the company's Cardholders have earned to date, minus redemptions. Verizon Business Dollars accumulate collectively at the account and sub-account levels for bill pay or purchases of eligible devices and accessories. Bill pay and purchases using Verizon Business Dollars can occur online, or with a Verizon Business Representative over the phone or in store at select locations. Remember that the amount of Verizon Business Dollars a company has earned to date is subject to any refunds and credits on your card, minus redemption. Please see for a complete list of Verizon Business Mastercard Rewards Program Terms and Conditions. Unfortunately, you must be a Verizon Wireless Small Business customer to apply for the Verizon Business Mastercard at this time. Applicants must also be registered for the My Business online portal. If your company does not have a My Business portal login, you may sign up for one at after signing into your Small Business account. New Verizon Wireless Small Business customers can apply after they verify their eligibility as a new Verizon Wireless Business account customer and sign up for My Business, typically within a few weeks following device activation. Cards are issued by First National Bank of Omaha and are independent of any payment history or information you have provided Verizon in the past. Verizon Business Dollars earned by a wireless account stay with the wireless account and do not expire. If your company no longer has Verizon service or transfers service to a new owner in the event of a sale of the business, the Verizon Business Dollars cannot be transferred to a new wireless account holder. While Business Dollars do not expire due to non-use, you are encouraged to redeem them as soon as possible within 90 days of cancellation of your business Verizon Wireless service or the Verizon Business Dollars will be forfeited. If there are multiple Verizon Business Mastercard guarantors associated with a Verizon Wireless account, voluntary closure or default of the credit card will not impact existing Verizon Business Dollar balances associated with the account. However, in the event that only one Verizon Business Mastercard is associated with a Verizon Wireless account, and that credit card is voluntarily closed or is defaulted on, Verizon Business Dollars will be forfeited after 90 days from the date of closure or default. The closure of additional/supplemental cards associated with a guarantor will not impact Verizon Business Dollar balances, however. If your company had been receiving discounted pricing on one or more Verizon Business solutions as a Verizon Business Mastercard Cardmember, those discounts will no longer apply if you close the primary Card on the account. Any previously discounted subscriptions will renew at the then-current price, plus tax. Discounts will not be affected if only additional/supplementary are closed. You must redeem a minimum of one (1) Verizon Business Dollars for any Verizon Wireless bill pay or purchase of a new device or accessory. Yes, but you must be able to pay the entire amount of the device payoff using Verizon Business Dollars. Partial or split payment between Verizon Business Dollars and cash is not available at this time. * Offers may vary depending on where you apply, for example online or in person. To take advantage of this offer, apply now directly through this advertisement. Review offer details before you apply. For the Credit Card rewards program, see the Rewards Terms and Conditions in the Summary of Credit Terms. Percent back equates to points earned. Please see the Verizon Business Mastercard Rewards Program Terms and Conditions at for information regarding expiration, redemption, forfeiture, and other limitations on Verizon Business Dollars. Rewards redemptions are available online, over the phone, or via select retail locations. Please allow up to 8 weeks after you qualify for the statement credit offer for it to be applied to your Account. Promotions and rewards only available on purchases made directly from Verizon. Verizon Business Dollars are earned for every purchase of goods and/or services made by you or any authorized user on your credit card account, excluding refunds, credits (for returned merchandise or otherwise), and disputed billing items (each a "Net Purchase"). Limit one (1) $50 statement credit per approved business account. 5% back in Verizon Business Dollars for Net Purchases made at a Verizon operated store, Verizon online, over the phone with a Verizon representative or at an exclusive Verizon Authorized Retailer within the first credit card billing cycle after account opening and 3% back after that. Verizon purchases include purchases of devices, accessories, and the payment of your Verizon Wireless bill and/or Verizon Wireline bill. 2% back in Verizon Business Dollars for qualifying Net Purchases of gas, electric vehicle charging, and office supplies. 1% back in Verizon Business Dollars for all other Net Purchases made on your credit card account everywhere else Mastercard is accepted. See your Guide to Benefits when you become a Card Member for details. World Elite Mastercard for Business® offers subject to change. For most current, visit . Certain terms, conditions, and exclusions apply. To learn more about Zero Liability, visit,For additional information about Annual Percentage Rates (APRs), fees, and other costs, please see the Summary of Credit Terms provided at time of application. Cards are issued by First National Bank of Omaha (FNBO®), pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreThe Answer to Remote Work Small Business Challenges may be Easier Than You Thought Business
The answer to remote work small business challenges may be easier than you thought,Author: Megan Williams,Many small business owners will know there is a difference between being able to recognize an opportunity and having the resources and expertise to capitalize on that opportunity. For some small businesses, remote working is one such opportunity. Research from Gallup shows do so for its increased flexibility, reduced commuting time, and improved well-being. Indeed, of those currently working remotely in some capacity, nine out of 10 want to stay that way. At a time of , this means a remote work small business may have an advantage over in-office competitors regarding its ability to attract and retain talent. Employers can also benefit from remote or hybrid working arrangements. One study found hybrid and remote employees are than their in-office counterparts, while said they are just as or more productive working from home than they are in the office. For all these advantages for remote work small business, it is important to recognize small businesses may not have the same remote work resources available as large enterprises, many of whom were possibly using unified communications and collaboration tools pre-pandemic. For leaders of small businesses, this translates to an opportunity—one where adding the right collections of solutions for near real-time collaboration may lead to improved efficiency and happier employees. The impact of small business work from home policies,It might be heartening to know many small businesses have gone through a similar process in recent years. One survey found , 25% of SMBs accelerated their digital transformation due to COVID-19, while 31% of owners said embracing new technology helped their business during this time. A separate survey found that 56% of SMB owners believed it was working from home. Additionally, 63% of owners improved their relationship with employees by trusting them more, and 55% believe they now have better communication with their workers. Addressing remote work small business challenges,You might be thinking this type of change is easier said than done—and you would be right. A remote work small business is 42% more likely to lose staff than an enterprise . Other challenges related to remote work resources identified by SMB employees in the same survey include:,Remote work small business tools that get you there,One way to combat these challenges starts with unified communications and collaboration tools. By employing , you can help your employees get past distractions, improve productivity and time management, and transform communication from a challenge to one of their most valuable remote work resources. By stepping into a vision of persistent collaboration, you'll help bring your team together. Team members will be able to access file-sharing history, threaded chats, what's been accomplished and what hasn't, the reasoning behind decisions, and what steps need to be taken next. Features like presence indicators can help bridge the gap between remote work and the physical office as statuses can show whether someone is offline, in a meeting, or at their computer. To make this a reality, you'll be exploring tools like instant messaging and chat apps, phone and video conferencing support, and auto-receptionists. Remote work resources and tips,How you provide remote work options may have significant input on your success. Keep these tips in mind as you're evaluating potential solutions and remote work resources:,Flexibility,Remote work is still evolving, so prioritize solutions that give you the flexibility you need as your workforce and your business environment adapt. Any you choose should be easy to deploy and plug and play, so you and your employees are up and running as efficiently as possible. Cloud computing,Cloud options may be a solid bet in providing efficiency, access, and adaptability. Cloud options are scalable so that they can easily grow with the business without requiring significant investment. They can also help you dive into and expand analytics and decision-making beyond the physical office. Mobile-forward,Your employees will be working from home and in areas outside the home. Make sure any solutions you're considering prioritize mobile platforms. for example, can provide a simple and intuitive interface through a mobile app to help your remote employees manage calls from anywhere. Bring your own device (BYOD),It is likely employees will be using their own devices for at least some of their work. will be paramount since remote work opens the door to a range of personal devices, physical environments, and new threats. Look for solutions with security profiles that are ready for the world of work from home. As you're exploring your options, know that the technology you need to provide a remote work experience that keeps up with larger players may be more accessible than you think. A Unified Communications as a Service (UCaaS) framework may help you past the hurdles that are slowing your remote work progress—helping you build more productive, engaged, and happier teams and scale progress as you move forward. Learn more about how to help remove the barriers of remote work and small business collaboration to help make teams more productive with UCaaS. If you'd like to receive new articles, solutions briefs, whitepapers and more—just let us know. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. 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Verizon Corporate Office
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(800) 922-0204
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Wireless Zone LLC - Corporate Office
10300 Kincaid Dr
Fishers, IN 46037
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Verizon Business Survey finds 55% of small businesses concerned about survival
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Plug and Play bundle offers connectivity, security and support with up to a 15% discount
Verizon Business debuts Business Internet Secure to protect small businesses
Featuring Internet Security powered by Cisco and BlackBerry Smart Antivirus
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