virtual office phone number
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One Talk Virtual Extensions Wireless Business
Keep all your business locations connected,One Talk from Verizon Organizations with multi-site locations may experience difficulty in keeping all its locations connected. One Talk from Verizon can help solve this issue. In this example use case, a furniture distributor turned to One Talk and its virtual extensions feature to connect its various satellite locations with corporate headquarters. These extensions gave the distributor a quick and easy way to connect its employees, remote locations and even vendors. The distributor could use a 10-digit code that worked like that employee or vendor's direct line, helping everyone to stay in touch. Use case Read how One Talk helps a furniture distributor improve sales by staying connected to remote locations in a cost-effective way. Challenges,Keeping remote locations, workforces and partners connected can be a challenge, especially if you're using an older phone system. A large office-furniture distributor has its headquarters in Chicago, with satellite showrooms located across the country. Many of the distributor's showrooms were located in areas not serviced by its legacy PBX system. It wanted a convenient, cost-effective way to connect these locations to headquarters. Solutions,The distributor decided to add One Talk℠ from Verizon, with service on the Verizon 4G LTE network, to its business operations. The enhanced enterprise features available in One Talk, such as the ability to create virtual on-net extensions, gave the distributor a quick and easy way to connect employees and vendor partners remotely. It could use virtual onnet extensions to create a custom short code for any 10-digit phone number inside or outside the company. These codes worked with the distributor's legacy PBX system, which made phones in the main office reachable from any of the distributor's remote locations. Results,With One Talk in place, the distributor created virtual on-net extension short codes for its headquarters and remote locations, including key vendor partners. Each of the remote showrooms could now call personnel located at the headquarters by directly dialing their PBX extension, which helped them connect faster. And because vendor partners also had extensions, the distributor could have its questions about production and delivery times answered more quickly. The addition of One Talk helped the distributor stay connected, which helped it become more efficient and sell more furniture. Learn moreyour Verizon Wireless business specialist to learn more about how One Talk can help you connect your teams and remote locations. For more information about One Talk, or visit a Verizon Wireless near you. Network details & coverage maps at vzw.com. © 2018 Verizon. UC1740918,The above content is provided for information purposes only. All information included herein is subject to change without notice. Verizon is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreVoIP Phone Service: Business Digital Voice
Welcome! We are ready to support your communication and collaboration needs. Chat now for assistance. Powerful calling features and high-quality calls in one easy-to-use solution. Business Digital Voice works over a secure, cloud-based Voice over IP (VoIP) connection that makes it easy to manage phone calls on desk phones or a mobile app to keep your business running. A technology that transports high-quality voice calls over the internet instead of using a traditional phone network. Business Digital Voice is a professional communications solution that operates over a secure, cloud-based VoIP connection, making it easier to manage your business calls on desk phones or through a mobile app to help keep business running. This solution can help boost your business productivity with more than 45 call features included to enable remote work and optimal call routing. Plus, with Business Digital Voice, you can use a variety of mobile and desktop apps with video and audio conferencing. With Fios bundle, cost per VoIP line is $20/mo. VoIP line only is $35/mo. 2 year contract required. Need more than five lines? Call a Business Digital Voice specialist 8:30 AM–6 PM EST at: 1-877-377-0181. Enjoy over 45 calling features, including automatic call forwarding, voicemail to email, seamless call transfer between devices and more. Keep business up and running, even during power outages, using our cloud-based VoIP connection that can reroute calls to another preset number. Manage calls from anywhere you have an internet connection using our app and online dashboard. Forward calls to any number and minimize missed calls. Automatically transfer customers from line to line until someone at your business answers. Manage features through My Account for both your entire business and individual users. Record your own message, advertisements, or play music for customers on hold. See incoming, outgoing and missed calls across your business and analyze the effectiveness of your advertising. A virtual receptionist that helps customers self-select who they need to talk to. Park incoming calls until the first available rep can pick up and help the customer. Seamlessly transfer calls between your IP and mobile phones. Make and receive business calls using your mobile phone, which will appear as your office phone number on Caller ID. Each user can manage their call history, voicemail and other important features through the My Phone site. Allow multiple phones to receive and make calls on behalf of another user. See who left you a voicemail and when they called on your computer or smartphone. Bundle Fios Internet and Business Digital Voice and save $85 on an IP phone. Plus, get a Ring Camera on us, with a 2 yr term, or a Ring Camera Bundle with a 1 Gig plan, plus a free router rental. Add an IP phone to access all 45+ features, or select an analog converter if you want to keep your own equipment. Free with offer, or $85.00 plus taxes,Ideal for common areas, this device features: $150.00 plus taxes Additional handsets are $85 plus taxes,With a handset and a 10-line base, this device features: $150.00 plus taxes,Ideal for common areas, this device features: $200.00 plus taxesIdeal for higher call volumes, this device features:$85.00 plus taxes,Easily convert your existing phone equipment from analog to VoIP with the dual-port converter. (Note: PBX and Key Systems are not supported on analog converters.),America's Most Reliable 5G Network¹,years of industry experience,Verizon Fios and Basic Internet customers can get 24/7 live internet network support for their eligible devices with a click or call. Leverage AI and machine learning (ML) to help simplify network management. Business Digital Voice is a VoIP service that uses the internet to make and receive calls, while a more traditional service uses landline copper wire or fiber-optic cable. This means that with Business Digital Voice, you can make calls from virtually anywhere an internet connection is available. Yes. The desktop and mobile applications enable you to use your home or cell phone as your business phone by directing all incoming calls to ring the remote office phone. Additionally, if you have the Remote Office feature enabled, your remote location rings, and then you are connected to the caller as if you were placing the call from your office phone. Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it's not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit-card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes. Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high-quality calls. Verizon offers a variety of IP phones starting at $85 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP phones, you can purchase an ATA starting at $85 to use with two telephones. You plug your traditional analog phone(s) into the adaptor and it will run over IP. Please note: You cannot plug IP phones into an ATA. PBX and key systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see Can I use my fax, alarm or credit-card lines on this service? for more information. Business Digital Voice is the premier VoIP phone system that provides big business tools for small businesses, with over 45 features to help make your business more efficient, productive and mobile. We also include mobile and desktop apps so you can manage your calls and business when you are away from your desk. Multiple call-forwarding options are available so you don't miss a call. Support is always available. You can view the latest support documents on a number of features and applications by visiting. In addition, you and your employees can register for live support webinars to get the most out of your Business Digital Voice system. Also, prerecorded, on-demand versions of the webinars are available for whenever you need them. Offers available to new business customers only, subject to credit review. Not available in all areas/locations. Depending on speed tier purchased, promotional pricing for Internet and voice guaranteed for 12 consecutive months ($10 increase starting month 13 with 2 year contract), or 24 consecutive months ($10 increase starting month 25 with 2 year contract), or 36 consecutive months ($10 increase starting month 37 with 2 year contract) or 60 consecutive months ($10 increase starting month 61 with 2 year contract) (60 month guarantee not available in all areas where Fios is sold) subject to continuation of qualifying products; price guarantee applies to base monthly rate only; excludes optional services and equipment charges; prices subject to increase thereafter. With no annual contract, price increases to then current market rate subject to the applicable guarantee period. Select installation charges may be waived. Additional charges apply for inside wiring and/or other installation services. $49 activation fee may apply. Offers may be fulfilled via bill credit(s); other taxes, fees & terms apply. for a 2 year contract: 35% of base monthly charges for unexpired term. 2 year term automatically renews at then-current term rates unless canceled within 30 days prior to or 60 days after the term is renewed. (MBG) is available with 2 year contract only and requires cancellation within 30 days of installation; excludes subscriptions, per minute usage, labor/material charges in excess of standard installation and month-to-month service plans, including Fios TV service. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. Phone equipment purchase required with VoIP, starting at $85. Equipment must be returned within 30 days of cancellation. Equipment restocking fee may apply if order is canceled or service is terminated within 30 days. MBG and/or promotional offers do not apply to service ordered for temporary, short term or special events. is valid for 5 business days and is an estimate based on current pricing, promotions and taxes that are subject to change. Quote does not include additional charges for nonstandard installations. Verizon Wi-Fi available in select areas with qualifying packages. Software limitations and other terms apply. Visit business.verizon.net/wifi for details. Wired speeds advertised. Wired & wireless speeds vary due to device limits, multiple users, network & other factors. See for more info. Service availability varies. Usage charges apply on basic line. Activation fee of $49 may apply based on speed tier purchased. Wireless Verizon Router is available for$399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. Backup battery available for Fios voice services & E911. VSB not available with 2048/2048 Mbps Internet (2 Gigabit Connection). Pricing for BDV line(s) with the Fios bundle: For speeds 200/200 Mbps and higher: the first BDV line is available for $20/mo. and $25/mo. for each addl. line. Pricing reflected in the cart. No annual contract required. $49 activation fee may apply. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. Business Digital Voice requires phone equipment purchase starting at $85.00. : $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Basic Internet will be provisioned at our fastest speed available at your location of up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10-15Mbps based on VZ line qualifications requirements. For new and existing Fios Internet or Basic Internet customers on select plans. May not be combined with all offers. $5/mo. discount begins when you sign up for Auto Pay (ACH or debit card only) & paper-free billing (registration on required). $5 discount will be applied each month as long as auto pay and paper-free billing stay active. Offer available on select IP Phones with purchase of a new Fios Internet and Business Digital Voice bundle with a two year agreement. Fulfilled via bill credit. Taxes apply. Limit one discount per phone model. Restocking fee may apply if canceled within 30 days. Available to select customers in select areas only. Offer ends 3.31.26. Offer for new business customers in select areas only who sign up for qualifying Fios internet service with a two year agreement (subject to credit review) and who terminated their prior internet service and incurred an early termination fee (ETF). To redeem offer, you must email documentation of the ETF from your prior service provider w/in 30 days after receipt of final bill. Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF, up to $1,500. Credit will be issued starting after 30 days of service, and will appear on your Verizon bill within 2-3 billing cycles. You remain solely responsible for paying the ETF to your prior service provider. Offer is non-transferable, has no cash or refund value, and may not be combined with all offers. Other terms apply. Offer ends 3.31.26. Businesses who purchase qualifying Fios Business Internet with our mid-tier or high-tier speeds with a two-year agreement are eligible to receive a Ring Indoor Camera or Ring Outdoor Camera Plus Battery with a Ring Indoor Camera (Ring Camera Bundle), as follows: (i) Ring Indoor Camera for Fios 500/500 Mbps plan; or (ii) Ring Outdoor Camera Plus Battery with a Ring Indoor Camera for Fios 1 Gig plan (up to 940/880 Mbps) or Fios 2 Gig plan (2048/2048 Mbps). May not be combined with all offers. Must register for your reward online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install, after which a redemption code for your reward will be emailed within 80 days of install date. Redemption code must be redeemed at Amazon.com within 30 days of receipt. Limit one reward per account, while supplies last. Other terms and conditions apply. Offers available through 2/15/26. Available only to businesses who purchase Fios Business Internet with our 1 Gig plan (up to 940/880 Mbps) or 2 Gig plan (up to 2048/2048 Mbps) where available, with a two-year agreement and rent the Verizon Router. Qualifying customers will receive a monthly bill credit for the applicable monthly router rental fee for as long as service with a qualifying plan is on the account. Promo credits end when eligibility requirements are no longer met. If your Fios service is cancelled, you must return the Verizon Router subject to Verizon's standard return policy. Offers end 2/15/26. Available to select, eligible new business customers who activate a new, qualifying Fios internet service line and who have or activate at least 1 line of a qualifying business smartphone plan with unlimited data (e.g. My Biz Plan, Business Unlimited plans). New internet line and new business smartphone plan must be purchased in the same transaction. For each qualifying internet line customer will receive a $20/mo credit which will continue as long as Verizon provides and customer maintains both services as qualifying levels. $240/yr savings calculated by $20/mo bill credit for 12 mos. Credit is applied once both services are activated and will appear on your bill in 1-2 cycles. Some restrictions apply; may not be combined with all offers. Offer not available to customers with existing account level fixed wireless internet + smartphone plan discount; not available for non-standard plans. $49 activation fee applies based on speed tier. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Verizon Basic Internet will be provisioned at up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10–15Mbps based on VZ line qualifications requirements. Availability subject to final confirmation by Verizon. Offer available to new and existing customers. Requires 2-yr term agreement. Includes unlimited direct-dialed voice calls to anywhere in the US. Selected activation and installation charges are waived. Additional charges may apply for inside wiring and/or other installation services. Additional Universal Service Fee, taxes and other charges apply. Call detail is not provided for unlimited calling. Offer available to new customers with 100 voice lines or fewer in select areas only, subject to credit review. BDV requires an existing Internet connection of 5Mbps or higher. $99.99 activation and $200 installation fees apply. Additional charges apply for inside wiring and/or other installation services. Phone equipment purchase req'd, starting at $85.00. Call detail is not provided for unlimited calling. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. $99.99 activation and $89.99 installation fees (first three existing TV outlets) apply. Additional charges apply for inside wiring and/or other installation services. $11.99/mo. HD set top box, franchise and regulatory fees, up to $8.89 Regional Sports Network (RSN) fee, $16.49 Broadcast Fee, other taxes and fees apply. Equipment shipping charge may apply. Program availability varies by location. Number of channels is approximation. High Definition (HD) TV with HD STB required for HD programming. Certain TV plans, Pay Per View (PPV) and Subscription or fee-based Video On Demand (VOD) are not permitted for viewing in restaurants, bars or other customer service areas. Channel lineup is subject to change and not all channels will be available at all times. Blackout restrictions apply. Month-to-month service without an annual contract required. Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req'd for in-office use. Full channel access and DVR streaming require Fios Multi-Room DVR enhanced or Premium Service. Max. combined 5 simultaneous live TV streams and/or DVR streams per media server. Streaming of TV shows and movies On Demand included in your plan is available to all business customers. Streaming of rented/purchased TV shows and movies On Demand is only available to Private Viewing business customers. Requires acceptance of Terms of Service and Private Viewing conditions at . Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. Wireless data charges may apply. Offer available to eligible and verified members of the U.S. military and U.S. Veterans in select areas with Business Fios Internet with a two year agreement, subject to credit review. Not available in all areas/locations. Upon military service verification through Veterans Advantage, eligible customers will receive a discount in the amount of $5/month for speeds up to 500M/500M; or $10/month for 940/880 Mbps and 2048/2048 Mbps (where available), for as long as that customer maintains qualifying Business Fios Internet service. Not available for month-to-month plans. Eligible customers must complete the military service verification process within 30 days of the order to get the discount. Available to businesses with 19 employees or less. Requires current Fios Business Internet service. Business Internet Secure licenses are sold in packs of 5, 10, and 25 with one license covering one device (laptop, desktop, smartphone or tablet). One license pack at a time per customer account. Prices are monthly and exclusive of taxes and fees. Terms and conditions apply. System requirements: Windows 7 and above; Mac OSX 10.9 and above; Android OS 5.0 and above, or Apple iOS 10.0 and above. Call sales,Chat with us,Have us contact you,Already have an account?These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .
Learn moreAmbrosia and Neuroscience Centers Contact Center Hub Business
Choose your country to view contact details. Manage your account or get tools and information. Healthcare provider improves operations with new calling features,Ambrosia and Neuroscience treatment centers focus on patients and improve operations with Verizon Contact Center Hub. Ambrosia Treatment Center and the Neuroscience Research Institute are world-class addiction recovery and mental health treatment and research centers with multiple locations across the United States. With decades of hands-on experience and over 10,000 recovery success stories, Ambrosia and Neuroscience are well respected centers in the recovery industry. Communication is critically important to both organizations. The Ambrosia and Neuroscience teams include medical doctors, psychiatrists, psychologists, therapists, nurses, specialists and administrative staff who rely on the same contact center to keep the communication lines open for their patients and each other, 24/7. D Alam, Chief Marketing Officer,The centers were previously relying on multi-provider solutions to handle their calling needs. When Covid-19 arrived, the call center teams had to work remotely and connect through a VPN in order to connect with their phone systems. This was complicated and often resulted in dropped calls. Additionally, the solution lacked some advanced features and it was not integrated with their Customer Relationship Management (CRM) system. Additionally, their existing solutions provided no training and limited support. Hedley Pierre, Systems Administrator, explains, "Our phones are no longer a liability. We are no longer tied down to a building or a network.",The facilities operate around the clock, all year long, and they need to be operational in all types of weather. With locations including South Florida, hurricanes are a constant concern. So an additional requirement was having a robust, reliable solution that will keep communications up and running even in a weather emergency. Kelsey Cianciulli, Director of Admissions, experienced issues as well, "With the old system, we had to connect to a Virtual Private Network (VPN), in order to connect with the phone system and we would have connection issues and dropped calls. Now we can log in anywhere, anytime and haven't had any connection issues. The centers needed a single-provider solution that would keep communication lines open for remote teams, enable them with advanced features and reporting, deliver the training and support they needed and maintain connectivity during emergency weather situations. Contact Center Hub delivered the flexibility that the remote teams needed. They no longer have to deal with the complexity and extra step of logging into a VPN. And office workers can forward desk phone calls to their mobile phones, so they are always available for their patients. All of this helps providers improve patient access and get patients the help and treatment they need, sooner. Contact Center Hub integrates with Salesforce. The new system can capture call data automatically, which may reduce human error. Now it is easier for the organization to set up campaigns quickly and access real time analytics and reporting from a single system. Pierre shares, "Now with reporting, everything is in a single system. If we need a new campaign created, we can do it in a matter of minutes as opposed to hours, with the old system. We are able to build what we need on the fly which we couldn't do before.",Ambrosia and Neuroscience struggled with a lack of training and limited support with their old system. With Contact Center Hub they can contact their Verizon Support team if they have a technical issue. The Contact Center Hub support team will address the problem immediately. And training is included with the new solution. New features like IVR call routing, call recording, conferencing, monitoring and whispering help improve the customer experience, as well as the employee experience. Additionally, the entire team can access call recordings and port numbers, where it was limited to one individual with the old system. With Verizon Contact Center Hub, the Ambrosia and Neuroscience teams will stay connected via cell service, even if their office landlines go down. Verizon has built a network that stands up to the most extreme circumstances and includes switch operation centers, equipment depot and cell sites built to withstand a wide range of natural disasters. Verizon also has a fleet of mobile equipment and drones that help with recovery efforts. Ambrosia and Neuroscience have seen improvements in contact center efficiency and productivity with Contact Center Hub. The new solution means that the teams can work remotely, without being tied to the office which was a huge help during the pandemic. The new advanced features, like IVR routing, help get clients connected to the right person, faster than before. Integration with Salesforce makes for easier access to analytics and reporting. Having a single point of contact for support means issues are dealt with right away, without delays or finger pointing. All this combines to support their mission of getting patients the treatment they need as soon as possible. Hedley Pierre, Systems Administrator,Respond to growing customer needs by engaging them from any device, anytime and virtually anywhere with Verizon Contact Center Hub. Collaborate one-on-one with our technology leaders to help unlock competitive advantages and achieve your goals through our Executive Briefing Program. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
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