managed internet service providers

Get end-to-end support to prepare, deploy, manage and maintain CPE when you rely on Edge solutions. We provide the right mix of equipment and site services to roll out advanced communications network and devices for a flat monthly fee—helping you avoid upfront capital expenses and allowing you to focus on strategic initiatives.

Rely on our support throughout your CPE technology's lifecycle. Our relationships with NICE, Cisco, Genesys, Nuance, Aspect, Avaya, Ribbon, Pindrop and SecureLogix can help you procure the right CPE—and provide smooth deployment. Managed services give you a single global contact for maintenance, troubleshooting and replacement.

Verizon Care is an equipment maintenance service that provides advanced parts replacement with on-site repair support. Maintenance plans cover your network by sending replacement parts when you need them. Concierge-level service supports your organization at every step, from installation to daily management. This gives you an efficient and cost effective way to update and manage your equipment.

VoIP Inbound Local Origination (VILO) service delivers a consistent caller experience across the customer's U.S. locations and provides centralized call management within Toll Free Network Manager for all of their call center telephone numbers (i.e., Toll Free and Local). All traffic can be centrally managed and has access to all advanced routing features including IVR functionality.

Our Automated Retail solutions are securely connected to your back-end systems through Verizon Wireless M2M technology. Our machines let customers purchase products and services on the spot, and they provide valuable purchase and inventory data. You can easily change messaging or prices in near-real time.

Ultimately, which one you choose depends on your applications, goals, budget, uptime requirements and the size of your organization. In short, dedicated internet provides guaranteed performance and reliability with a higher cost, while broadband offers lower cost with potential areas of congestion and performance issues. A dedicated internet connection dedicates a specific amount of bandwidth that is not shared with anyone else other than the users of that physical circuit. This ensures your internet connection performs at a consistent service level regardless of the time of day or number of users online in the area. In addition to dedicated bandwidth, performance metrics including network latency, packet loss, uptime, jitter and repair timeframes are guaranteed with service level agreements. A broadband internet connection is a shared network, with many different users in an area sharing a common larger connection. The amount of bandwidth offered is only up to the maximum bandwidth or package speed available, with no guarantees on what speed you actually get or the quality of the connection. Speed is determined by network traffic and congestion, which can vary greatly depending on the location or time of day.

Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP. Please note: you cannot plug IP Phones into an ATA. PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

Business Fios Internet: U.S. active duty, veterans, retirees, cadets, National Guard, reservists and Gold Star family member-owned businesses may be able to receive a monthly discount on their Business Fios Internet as follows: $10/month off Gigabit Connection (speeds up to 940 Mbps/880 Mbps) Fios Internet (where available), with a two-year agreement, or $5/month off all other speeds (3 Mbps/1 Mbps to 500 Mbps/500 Mbps), with a two-year agreement. The applicable discount will last for as long as you maintain a qualifying Business Fios Internet service. Business Wireless: In addition, military small business owners can get a Business Unlimited plan for as low as $30/line per month. Eligible military-owned small businesses (active military members, cadets, reservists, Gold Star family members, veterans) receive a $5 monthly discount on Business Unlimited Essential, Business Unlimited and/or Business Unlimited Plus smartphone plans, up to 99 lines. Proof of military service and five line account minimum required. New line activation: smartphone purchase w/device payment agreement or BYOD required. Existing Verizon lines: device payment or month-to-month agreement required. Discount continues as long as Verizon provides and customer maintains select Business Unlimited plan at qualifying levels. $30/line/mo Business Unlimited smartphone plan. Terms apply. Offer available to business customers with up to 99 lines. Limited time offer. Business Unlimited Plans: 4G LTE unlimited data only. In times of congestion, your data may be temporarily slower than other traffic and mobile hotspot/tethering may be reduced to speeds up to 600 Kbps. Not available for machine-to-machine services. Domestic data roaming at 2G speeds, international data reduced to 2G speeds after 500 MB/day. Video streaming at SD (Business Unlimited Essential and Business Unlimited) or HD (Business Unlimited Plus). If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited. Discounts not available.