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Get eSIM support
Activating service is easy. Just make sure you have access to a Wi-Fi connection and follow the steps below to get started. Follow these steps for the following device(s):To enable dual SIM using eSIM on one of the qualifying Pixel phone models above, please verify that your device is unlocked. 1. Get Verizon service for your device with eSIM by calling Verizon or visiting the . 2. If this is a new line of service, you may skip to step 3. If you are upgrading from an old device, transfer your Verizon service to your new device. Call from any phone and follow the instructions. 3. Power on and set up your device. Connect to Wi-Fi. 4. On your Pixel device, go to Settings > Network & Internet > Mobile Network. Tap the plus sign (+) next to Mobile Network. 5. On the next screen, select,6. Display the QR code on a separate device, then scan the provided QR code using your device's camera. 7. Wait for the device to display the screen. 8. From the screen, tap Done to complete activation. Begin using your new Verizon service. The following Android devices are currently support eSIM and eSIM as primary activation:, If you're new to Verizon, you can sign-up for Verizon service by calling the Verizon Business sales team at 1-844-514-0429. If you already have Verizon service using your device's physical SIM card, you can port this number over or add a new service plan and new number to your eSIM through the . Alternatively, you can contact Customer Service at 1-800-922-0204 to add service to your eSIM. See Verify that your device is unlocked. Refer to the lock policies of respective carriers. If you're new to Verizon, you can sign-up for Verizon service by calling the Verizon business sales team at 1-844-514-0429. If you already have Verizon service using your device's physical SIM card, you can port this number over or add a new service plan and new number to your eSIM through the . Alternatively, you can contact us at 1-800-922-0204 to add service to your eSIM. If placing an order on . Go to Android eSIM Primary Device,You can enter the device in IMEI 1 or IMEI 2 to initiate eSIM order. If the device supports pSIM then SIM selection options are available for the end user to select. ACTIVATE on eSIM: If, IMEI 1 or IMEI 2 is entered in conjunction with selecting "" ⇒ Device will activate on eSIM,ACTIVATE with existing pSIM (in-hand): If, IMEI 1 is entered in conjunction with entering a valid Enter 20-digit SIM Card ID in ⇒ the device will activate on pSIM. ACTIVATE with new pSIM (not in-hand): If, IMEI 1 is entered in conjunction with selecting "Order a new SIM" ⇒ this will trigger a new pSIM card order. User would have to insert the pSIM and device will activate on pSIM,Device Activation After successful order completion, to activate service on device ensure the device is connected to Wi-Fi to download the eSIM Profile. pSIM Activation: If pSIM was ordered, then pSIM needs to be inserted into the device and device will activate automatically after power-on. eSIM Activation: If eSIM is chosen, then the device will be set up and activated via eSIM download. See the screen sequence view below, after you power-on your device... Here is the automated on-device screen sequence view after you power-on your device... To confirm new MDN and assigned eSIM navigate toGet Verizon service for eSIM upgrade orders by calling Verizon at 1.877.807.4646 when you're ready to move your line to your new phone, or by visiting the . Order Shipment and Device Activation After successful order completion, the new Android eSIM primary device order is shipped from Verizon, and an acknowledgment SMS will be sent to the wireless number on the source device the user is switching from... New device order is shipped from the fulfillment center and a pending order is created. If pSIM is selected the shipment will include a pSIM. If eSIM is selected, an eSIM profile is reserved. When the new eSIM primary device is received, turn on the device (the device upgrading too), navigate through the Setup Wizard and connect to Wi-Fi . After initializing and completing setup, the following screen will appear. In parallel a 6-digit confirmation code will be sent to the existing old device (the device upgrading from). Enter 6-digit Activation Code into the new device (Authorization Code Prompt), and Tap on Done in lower right-hand corner of device to proceed with eSIM download (See Image of Confirmation Code Entry Screen below),After successful entry of confirmation code eSIM profile begins to download automatically and Android SIM Primary device activation will be complete. See screen sequence below... To confirm new MDN and assigned eSIM navigate to- Both "Source" and "Destination" Device are in the physical control of eSIM Primary Android Device User/Recipient... In this use-case scenario, the eSIM Primary Android Device User/Recipient has possession and control of "Source Device" & "Destination Device" upon receipt of the newly ordered destination device. In this case, the device activation will be exclusively controlled by 1 individual…likely the intended recipient and user. The source device to receive activation code and destination device will prompt to input activation code. - Existing User has physical possession of the Source Device and Administrator / Account PoC receives the newly ordered Upgraded destination Device... For this use-case scenario, if the Account Administrator does not want to coordinate a live activation in collaboration with the existing user who is intended to receive the Upgrade (simulating UX in #1 Use-Case), the Administrator/PoC should leverage the "Set Up Later" feature to pause the activation process until the device recipient receives the "Destination Device". - The Source Device is Lost, Stolen or cannot support cellular connection with the source MDN that was used in Upgrade Order... In this use-case scenario, because the source device is compromised in some manner, the ability to leverage the activation code security feature is not possible. This will restrict the user from proceeding with the automated self-sufficient activation process. The device recipient or the Account Administrator will need to contact the Verizon Business Activation Support Line @ 877.807.4646 for assistance to complete the device activation. End-user or Administrator opts to bypass the recommended activation process flow noted in the 4.1 "Standard Use Case" and physically transfers pSIM from Source to Destination Device. For this Use-Case scenario, Direct User or Administrator has possession of both the Source Device & Destination Device upon receipt of the newly ordered destination device. The Source Device has a fully active pSIM and the End-user or Administrator opts to bypass the recommended activation process flow noted in the 4.1 Standard Use Case. Since the pSIM is fully active, the destination device should be fully operational without any additional steps, but this is not recommended. - As in Scenario in 4.2, the Existing User has possession of the Source Device and Administrator / Account PoC receives the newly ordered Upgraded Destination Device. Administrator turns on the phone and begins to set up the device, but stops after the Confirmation Code prompt is presented. For this Use-Case scenario, the Administrator receives the newly ordered Destination Device and begins the process of setting-up the device, but then subsequently realizes after the prompt to enter confirmation code is presented, that there is a direct dependency on the SMS that was sent to the Source Device to enter the Confirmation Code (which is triggered when the Admin turns on Source Device). The Administrator turns off the device without selecting the "Set Up Later" feature. If this is done, will the prompt to enter Confirmation Code occur again once there is a subsequent attempt to activate with the Confirmation Code, when both devices are in the same hands? Because the actual pending order did not get released the Source Device will once again see another SMS with the same 6-digit Activation Code and a corresponding prompt to enter the Confirmation Code on the Destination Device should reappear after the next attempt to power-on and set-up the new device. In this case, the same activation code number will be sent through an SMS again. There is no expiration date that would apply on this if the pending order was not previously released in some manner. See Motorola razr resource guide -,If your device requires a QR code to complete eSIM activation, bring up this QR code on a separate device and scan using your device's camera. This QR code is the same for all devices and orders. Your 4G/5G connected laptop provides a fast, secure way for you to get work done when you don't have a trusted Wi-Fi network available. To get started, you'll need a line of service for your new device followed by eSIM activation. Follow from device activation process steps:Out of Box Experience via Discovery Server An eSIM is an embedded SIM inside your device. With eSIM, there's no physical SIM card that you need to insert. Simply turn on the new device, connect to Wi-Fi, and follow the on-screen instructions to complete the activation. Like a traditional SIM card, the eSIM stores data that is needed for your device to connect to and use the Verizon network. At this time, Wi-Fi is required to complete most eSIM activations. Impacted customers have a few options based on the device model. For bulk orders of 49 lines or more, please contact your Verizon sales representative. Bulk orders can be processed by the Verizon team to expedite activations. If you signed up for service, first check for an email sent to your account single point of contact/point of contact (SPOC/POC) for the activation instructions. It can take up to 15 minutes for your phone to connect to the Verizon network for the first time. Please don't attempt to activate service again while waiting to connect to service. After 15 minutes, if you did not receive instructions or activation has not completed, scan the code below. This QR code is only valid for pending orders and select devices. If you need to restore a factory reset SIM, call Verizon Support or for a new line of service, see step-by-step instructions,If the device and/or line of service was ordered more than 30 days prior to activating, contact Verizon Support to re-initiate the eSIM activation for the device. If the eSIM is a second line set up in Dual SIM mode, see "I want to activate a second line on my phone, but it's not working or blocked.",The QR code is required for Apple iPad Pro 11 inch (2nd generation), iPad Pro 12.9 inch (4th generation), iPad Pro 11 inch (1st generation), iPad Pro 12.9 inch (3rd generation), iPad Air (4th generation), iPad Air (3rd generation), iPad (8th generation), iPad (7th generation) and iPad mini (5th generation). eSIM activations are subject to any carrier lock policies, the same as physical SIMs. Learn more about Verizon's SIM lock policy . If a device is locked, Dual SIM activations (two lines on one phone) will be blocked if the lines are from two different carriers (e.g. AT&T and Verizon). Contact the carrier that the device was purchased from to escalate the SIM lock issue. If you have ordered a new device from Verizon with eSIM activation, the SIM will automatically be transferred upon activating the new device. For all other scenarios, contact Verizon support at to move an eSIM line from one device to another. You will need the IMEI (International Mobile Equipment Identity) for the new eSIM-capable device. If the change of device is prompted by a lost or stolen device, make sure to alert your account manager and Verizon. Follow these steps: Go to Settings > General > Transfer or Reset iPhone. Tap "Erase All Content and Settings". Tap "Erase All & Keep Data Plans" to keep eSIM information. If the eSIM has been removed from a device, you must call Verizon support to have the eSIM restored. Once the eSIM restore is triggered, users may need to scan the eSIM Activation QR code provided via email, based on the device model. Contact Verizon at . A QR code is required for Apple iPad Pro 11 inch (2nd generation), iPad Pro 12.9 inch (4th generation), iPad Pro 11 inch (1st generation), iPad Pro 12.9 inch (3rd generation), iPad Air (4th generation), iPad Air (3rd generation), iPad (8th generation), iPad (7th generation) and iPad mini (5th generation). At this time, Verizon offers a selection of devices that support physical SIMs; however, it's been predicted that by 2025, there will be 2 billion eSIM-enabled devices globally as eSIM enables increased security and an improved customer experience. We encourage customers to start adopting updated policies to support eSIM devices in their fleet. A dual SIM with an eSIM opens up many possibilities that were unavailable with only a physical SIM. For example:,Dual SIM, also referred to as dual SIM, dual standby (DSDS) is an option available on select smartphones, such as iPhones XS/XR and newer. This capability allows a user to have two lines of services on the same device, both active for calls and one active for data usage. Historically, DSDS was enabled with one line on a physical SIM and the second on an eSIM. With the launch of iPhone 13, Apple enabled the use of two lines both on eSIMs. In the case of dual SIM, eSIM is a component/method of activating the lines of services. Yes, you can combine two separate phone numbers onto a single dual SIM device with an eSIM, including:,To make changes to your personal line, you'll need to verify that you are authorized to do so when you . To make changes to your business line, contact your company's single point of contact (SPOC) to make sure your company supports the dual SIM with an eSIM feature. First check if your device is carrier locked. If the device is locked, dual SIM activations will be blocked if the lines are from two different carriers. To check on an iOS device, follow these steps:,With the launch of the 2021 iPads, Apple enabled a different version of dual SIM support–dual SIM, single active (DSSA). This differs from the experience on smartphones because only one SIM can be used at a time. If both physical SIM and eSIM lines are set up on a compatible iPad, users must toggle between the lines of service using the device settings to select the active SIM for data usage. Alternatively, smartphones using dual SIM, dual standby (DSDS) can have two lines active at the same time. A multi-SIM device is eligible for any Verizon Device Protection option that includes insurance (e.g. Verizon Mobile Protect*, Verizon Mobile Protect Multi-Device*, Total Equipment Coverage, Wireless Phone Protection, Verizon Protect**, Verizon Protect Multi-Device** or any of the business device protection options that include Wireless Phone Protection) based on the SIM (and associated mobile number) that is enrolled. Coverage for a multi-SIM device requires that the enrolled mobile number generates usage (call. text or data on the Verizon network; Wi-Fi does not count) on the multi-SIM device. If two lines of service are activated on the device, only one device protection plan can be used. Mobile Device Management (MDM) policies may block the use of eSIM on enterprise devices. With iOS 16, eSIMs can be automatically installed on iPhone during setup. eSIMs should be automatically installed when activating your iPhone over Wi-Fi or cellular. Because eSIMs are automatically installed during device activation, there is no need to use MDM to install eSIMs during initial device setup. If issues persist, business customers need to contact their MDM provider to make sure the security settings are set to enable eSIM. Validate that the 'AllowESSIMModification' restriction is set to Y. Apple will provide updates and training for MDM vendors on how to enable eSIM in accordance with corporate policies. For iPhone 11 and newer, users can transfer their line on an eSIM to another device that is iPhone 12 or newer through the iOS settings. To see the step by step instructions see . Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. 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Learn moreDBIR Report 2023 - Appendix Business
The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our . Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. Indicates a required field. The content access link will be emailed to you. You will soon receive an email with a link to confirm your access, or follow the link below. You may now close this message and continue to your article. One of the things readers value most about this report is the level of rigor and integrity we employ when collecting, analyzing and presenting data. Knowing our readership cares about such things and consumes this information with a keen eye helps keep us honest. Detailing our methods is an important part of that honesty. First, we make mistakes. A column transposed here; a number not updated there. We're likely to discover a few things to fix. When we do, we'll list them on our corrections page: . Second, we check our work. The same way the data behind the DBIR figures can be found in our GitHub repository, as with last year, we're also publishing our fact check report there as well. It's highly technical, but for those interested, we've attempted to test every fact in the report. Third, science comes in two flavors: creative exploration and causal hypothesis testing. The DBIR is squarely in the former. While not perfect, we believe we provide the best obtainable version of the truth (to a given level of confidence and under the influence of biases acknowledged below). However, proving causality is best left to randomized control trials. The best we can do is correlation. And while correlation is not causation, they are often related to some extent and often useful. We must reiterate that we make no claim that the findings of this report are representative of all data breaches in all organizations at all times. Even though we believe the combined records from all our contributors more closely reflect reality than any of them in isolation, it is still a sample. And although we believe many of the findings presented in this report to be appropriate for generalization (and our conviction in this grows as we gather more data and compare it to that of others), bias exists. Our overall process remains intact and largely unchanged from previous years. All incidents included in this report were reviewed and converted, if necessary, into the VERIS framework to create a common, anonymous aggregate dataset. If you are unfamiliar with the VERIS framework, it is short for Vocabulary for Event Recording and Incident Sharing. It is free to use, and links to VERIS resources are at the beginning of this report. The collection method and conversion techniques differed between contributors. In general, three basic methods (expounded below) were used to accomplish this:,All contributors received instruction to omit any information that might identify organizations or individuals involved. Some source spreadsheets are converted to our standard spreadsheet formatted through automated mapping to ensure consistent conversion. Reviewed spreadsheets and VERIS Webapp JavaScript Object Notation (JSON) are ingested by an automated workflow that converts the incidents and breaches within into the VERIS JSON format as necessary, adds missing enumerations and then validates the record against business logic and the VERIS schema. The automated workflow subsets the data and analyzes the results. Based on the results of this exploratory analysis, the validation logs from the workflow and discussions with the partners providing the data, the data is cleaned and reanalyzed. This process runs nightly for roughly two months as data is collected and analyzed. Our data is non-exclusively multinomial meaning a single feature, such as "Action," can have multiple values (i.e. "Social," "Malware" and "Hacking"). This means that percentages do not necessarily add up to 100%. For example, if there are five botnet breaches, the sample size is five. However, since each botnet used phishing, installed keyloggers and used stolen credentials, there would be five Social actions, five Hacking actions and five Malware actions, adding up to 300%. This is normal, expected and handled correctly in our analysis and tooling. Another important point is that when looking at the findings, "unknown" is equivalent to "unmeasured." Which is to say that if a record (or collection of records) contains elements that have been marked as "unknown" (whether it is something as basic as the number of records involved in the incident, or as complex as what specific capabilities a piece of malware contained), it means that we cannot make statements about that particular element as it stands in the record—we cannot measure where we have too little information. Because they are "unmeasured," they are not counted in sample sizes. The enumeration "Other," however, is counted as it means the value was known but not part of VERIS (or not one of the other bars if found in a bar chart). Finally, "Not Applicable," (normally "NA"), may be counted or not counted depending on the claim being analyzed. This year we have made liberal use of confidence intervals to allow us to analyze smaller sample sizes. We have adopted a few rules to help minimize bias in reading such data. Here we define "small sample" as less than 30 samples. For a potential entry to be eligible for the incident/breach corpus, a couple of requirements must be met. The entry must be a confirmed security incident defined as a loss of confidentiality, integrity or availability. In addition to meeting the baseline definition of "security incident," the entry is assessed for quality. We create a subset of incidents (more on subsets later) that pass our quality filter. The details of what is a "quality" incident are:,In addition to having the level of details necessary to pass the quality filter, the incident must be within the timeframe of analysis, (November 1, 2021, to October 31, 2022, for this report). The 2022 caseload is the primary analytical focus of the report, but the entire range of data is referenced throughout, notably in trending graphs. We also exclude incidents and breaches affecting individuals that cannot be tied to an organizational attribute loss. If your friend's laptop was hit with Trickbot, it would not be included in this report. Lastly, for something to be eligible for inclusion into the DBIR, we have to know about it, which brings us to several potential biases we will discuss below. Many breaches go unreported (though our sample does contain many of those). Many more are as yet unknown by the victim (and thereby unknown to us). Therefore, until we (or someone) can conduct an exhaustive census of every breach that happens in the entire world each year (our study population), we must use sampling. Unfortunately, this process introduces bias. The first type of bias is random bias introduced by sampling. This year, our maximum confidence is +/- 0.7% for incidents and +/- 1.4% for breaches, which is related to our sample size. Any subset with a smaller sample size is going to have a wider confidence margin. We've expressed this confidence in the complementary cumulative density (slanted) bar charts, hypothetical outcome plot (spaghetti) line charts and quantile dot plots. The second source of bias is sampling bias. We strive for "the best obtainable version of the truth" by collecting breaches from a wide variety of contributors. Still, it is clear that we conduct biased sampling. For instance, some breaches, such as those publicly disclosed, are more likely to enter our corpus, while others, such as classified breaches, are less likely. The four figures below are an attempt to visualize potential sampling bias. Each radial axis is a VERIS enumeration, and we have stacked bar charts representing our data contributors. Ideally, we want the distribution of sources to be roughly equal on the stacked bar charts along all axes. Axes only represented by a single source are more likely to be biased. However, contributions are inherently thick tailed, with a few contributors providing a lot of data and a lot of contributors providing a few records within a certain area. Still, we mostly see that most axes have multiple large contributors with small contributors adding appreciably to the total incidents along those axes. You'll notice rather large contributions on many of the axes. While we'd generally be concerned about this, they represent contributions aggregating several other sources, not actual single contributions. It also occurs along most axes, limiting the bias introduced by that grouping of indirect contributors. The third source of bias is confirmation bias. Because we use our entire dataset for exploratory analysis, we cannot test specific hypotheses. Until we develop a collection method for data breaches beyond a sample of convenience. this is probably the best that can be done. As stated above, we attempt to mitigate these biases by collecting data from diverse contributors. We follow a consistent multiple-review process, and when we hear hooves, we think horses, not zebras. We also try to review findings with subject matter experts in the specific areas ahead of release. We already mentioned the subset of incidents that passed our quality requirements, but as part of our analysis there are other instances where we define subsets of data. These subsets consist of legitimate incidents that would eclipse smaller trends if left in. These are removed and analyzed separately, though may not be written about if no relevant findings were, well, found. This year we have two subsets of legitimate incidents that are not analyzed as part of the overall corpus:,Both subsets were separated the last six years as well. Finally, we create some subsets to help further our analysis. In particular, a single subset is used for all analysis within the DBIR unless otherwise stated. It includes only quality incidents as described above and excludes the aforementioned two subsets. Since the 2015 issue, the DBIR includes data that requires the analysis that did not fit into our usual categories of "incident" or "breach." Examples of non-incident data include malware, patching, phishing and DDoS. The sample sizes for non-incident data tend to be much larger than the incident data but from fewer sources. We make every effort to normalize the data (for example, weighting records by the number contributed from the organization so all organizations are represented equally). We also attempt to combine multiple partners with similar data to conduct the analysis wherever possible. Once analysis is complete, we try to discuss our findings with the relevant partner or partners so as to validate it against their knowledge of the data. When it comes to sailing the stormy seas of the cybersecurity world, a map comes in handy to help you chart your direction. We consider the DBIR to be one of those maps, helping organizations navigate the complicated and ever-changing conditions of the cybersecurity landscape. To make sure this map is the most accurate possible, we have created the VERIS Framework, which captures most of the important components of data breaches in order to facilitate risk-oriented decision making for our weary cyber mariners. Over the years, new guiding frameworks have been created that provide different levels of detail, MITRE ATT&CK® being by far the most popular. We have worked with MITRE Engenuity and the Center for Threat Informed Defense to capture the relationships between VERIS to ATT&CK so that organizations can leverage the benefits of both in their navigation. The results of that work are remarkable: ATT&CK provides excellent tactical and technical details into the specific techniques the threat actors leverage, while VERIS provides a strategic view of the landscape, covering a wider range of possible mishaps. Errors, for instance, are present in 9% percent of breaches this year but are out of scope in ATT&CK. When VERIS and ATT&CK are combined, they provide you with a clearer view of what type of assets were impacted and what type of victims those assets belonged to while still preserving the specifics of the attack techniques that were leveraged. This combination of forces is timely due to the increased regulatory pressure of reporting data breaches to governments, although there is no commonly accepted format in how this reporting should be done. We, of course, cannot opine on the need for such regulations, but we would like to do our part to make sure that organizations have the right tooling to reduce their burden as new laws come to fruition. The second version of this mapping has just been released as of April 6, 2023, and we are very excited about it. In addition to VERIS Actions, a lot of thought was put into mapping Attributes. To make it better, Actors were mapped to ATT&CK Groups. There are also new mappings to ATT&CK for Mobile and ATT&CK for ICS. If this interests you at all, please hop over to for all the details of the work. Even if it doesn't, you are already reaping the benefits of the work thanks to the ATT&CK Technique mappings we have added to some select Incident Patterns to help you in your epic journey to "full control coverage.",Our team puts a lot of thought and energy into trying to make the VERIS Framework more accessible and helpful for all. If you are curious about the framework or have tried it in the past and want to check what's new, get in touch with the DBIR team at . It's hard to believe that the Verizon Threat Research Advisory Center (VTRAC) is 20 years old! I've had the unique pleasure of being part of the team since the very beginning—or should I say the "zero-day"?,Over those 20 years, we've had a few different names but always the same passionate team behind the scenes. Back then, I was part of a small gaggle of geeks in New York City, always having a suitcase packed and ready to hop a flight to anywhere to take on the next big data breach investigation. Our forensic lab at the time was a collection of systems that didn't even fill a single full-height server rack. It bears reminding that, 20 years ago, "cybersecurity" was not a commonly used or understood word. If you asked the average person what "cyber" was, you would probably get back responses that sounded like something from a science fiction movie. There was no such thing as a cybersecurity college degree—the closest thing that existed at the time was a computer science or engineering degree. Today, there are hundreds of universities around the world that not only offer cybersecurity bachelor's degrees, but also master's degrees and Ph.D.s. I can still remember some of the first data breaches I ever investigated. Old timers will appreciate the days when we showed up onsite with our "medical bag"—typically a bag that had a binder of bootable floppy disks, a collection of assorted cables, and a variety of hard drives and enclosures. As mentioned above, hardly anyone knew what cybersecurity was back then, and the average person had no idea of the purpose of the equipment in that medical bag. In a world just following 9/11, going through airport security with that bag of odd-looking electronics and cables guaranteed that I was frequently the lucky winner of "random" extra screening. If only that luck carried over into a few of the trips to Vegas …,Today, we rarely need to travel. We have enterprise tools that can facilitate remote forensic evidence collection from anywhere in the world. Taking advantage of our telecommunications backbone and advances in cellular connectivity, we're even able to provide immediate emergency and out-of-band communications via 5G, allowing us to collect forensic data at speeds in excess of 1 Gbps, even if the victim organization has its own network, systems or infrastructure outages. The then and now comparisons over the last 20 years are staggering to consider. Today, we have exponentially more people on our team, with incredible diversity of backgrounds and geographic locations. The VTRAC supports organizations across more than 100 countries. We not only have several physical lab locations around the world but also cloud-based and client on-premises lab locations to care for nearly every conceivable data privacy and sovereignty concern. Of course, I cannot forget to mention the incredible work of the DBIR team that makes this very publication possible. Many have heard me say that the DBIR is my third child. It was born 16 years ago as part of an early incarnation of VTRAC (back then we were called the RISK Team) with a vision of sharing our data breach insights with the world. Metaphorically, I heard it say its first words and watched it take its first steps alongside the other co-creators. Thankfully, I don't have to save for the DBIR's college tuition. I couldn't be prouder of what the past and present members of the VTRAC have built and accomplished over the past 20 years. It is the passion and dedication of each and every team member that contributes to our long client tenure, never having missed a contractual service level agreement, world-class thought leadership and consistent rating as a leader by industry analysts. I look forward to the adventures, innovation and excitement to come in our next 20 years!,Happy 20th birthday, VTRAC!,—Chris Novak Akamai Technologies,Ankura,Apura Cyber IntelligenceBit-x-bit,Bit Sight,BlackBerryCensys, Inc. Center for Internet Security,Cequence Security,CERT Division of Carnegie Mellon University's Software Engineering Institute,CERT – European Union,CERT Polska,Check Point Software Technologies Ltd. Chubb,Coalition,Computer Incident Response Center Luxembourg (CIRCL),Coveware,CrowdStrike,Cybersecurity and Infrastructure Security Agency (CISA),CyberSecurity Malaysia, an agency under the Ministry of Communications and Multimedia (KKMM),Cybersixgill,CYBIRDell,Department of Government Services, Victorian State Government, Australia,DomainTools Energy Analytic Security Exchange (EASE),Edgescan,Elevate Security,Emergence Insurance,EUROCONTROL,EvidenFederal Bureau of Investigation – Internet Crime Complaint Center (FBI IC3),FortinetGlobal Resilience Federation,GreyNoiseHackEDUIrish Reporting and Information Security Service (IRISS-CERT),IvantiJPCERT/CCK-12 Security Information Exchange (K-12 SIX),Kaspersky,KordaMenthaLegal Services Information Sharing and Analysis Organization (LS- (ISAO)Malicious Streams,Maritime Transportation System ISAC (MTS-ISAC),mnemonicNetDiligence®,NETSCOUTOkta,OpenText CybersecurityPalo Alto Networks,ProofpointS21 Sec,SecurityTrails, a Recorded Future Company,Shadowserver Foundation,SISAP – Sistemas Aplicativos,Shodan,SwisscomU.S. Secret ServiceVERIS Community Database,Verizon Cyber Risk Programs,Verizon Cyber Security Consulting,Verizon DDoS Defense,Verizon Network Operations and Engineering,Verizon Threat Research Advisory Center (VTRAC),Vestige Digital InvestigationsWatchGuard Technologies, Inc. As does this sentence,A unique finding is more likely to be something mundane, such as a data collection issue, than an unexpected result. Who are we kidding? We would love to have more data to analyze!How dare you?,Editor's note: We hope the DBIR is actually helping you pay for tuition for your human children. If you are already a Verizon customer, we have several options to help you get the support you need. Choose your country to view contact details. Existing customers, to your business account or . These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. 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Learn moreAugmented Reality in Design: Helping to Unlock the Features Consumers Prefer
Author: Kevin Casey,Date published: September 16, 2025,Augmented reality's (AR) intrinsic ability to visualize objects and spaces generates significant opportunities in businesses where aesthetics matter. Consider the interior design industry: Appearances don't just matter—they're the business. Yet the sales cycle has historically involved limits and bottlenecks when showing prospective customers how a finished space will look or how a particular piece or feature might change a room. Augmented reality in design can dramatically enhance the and accelerate the sales cycle, leading to happier customers and growing revenues. Augmented reality in interior design does this by giving professionals the ability to create project designs, prototypes, models and other presale assets that mimic and/or overlay real-world spaces—all with minimal material costs, shipping (and returns), travel or other expenditures. This can create a more efficient and enjoyable customer experience compared with paper-based or static digital models. It can also better match customer goals and expectations with the realities of their style preferences, budgets and other variables. Indeed, augmented reality in interior design can help customers better visualize a project—and to do so dynamically. This means customers can see different options or changes rapidly, often from the convenience of their own smartphones or tablets, without adding undue time or costs. And that's true across a number of design use cases, from a homeowner's new living room to a hotel chain's new lobby. Consumers are already using design-minded AR apps on their own—and have been for several years now. One popular example is the app, which gives shoppers the ability to place any piece from an IKEA store in their own home to see how it will look. IKEA Place was the in the first six months of release. Designers and builders took notice: Measuring app CamToPlan PRO was the top paid ARKit app in the same time period, for example. Houzz Home Design & Remodel is another highly rated augmented reality interior design app that allows users to see, create and tinker with home improvement and design projects. They can even connect with design pros in their area. The demand is clearly there and customers are primed for augmented reality in design. People may prefer AR applications that let them visualize a designer's—and their own—ideas and creativity at the touch of a finger, overlaying different designs and characteristics in an actual room or space (as in the IKEA example). The technology is clearly there, too. Designers can already create realistic, immersive experiences for prospective customers that take a project from the realm of imagination and put it in the palm of their hand. A helps customers to see everything from how a piece of furniture or paint color might look to a complete remodel or new addition, and in a more detailed, sensory manner than was possible in the past. As AR applications mature, professionals who want to successfully leverage augmented reality in interior design work need to ensure their IT infrastructure is up to the task. This includes the apps and devices that bring augmented reality interior design to life. But those apps and devices depend on having a reliable network and connectivity that can handle bandwidth-intensive work and content, whether video, computer-aided design and other design apps, or AR. For design and building pros, this is a two-pronged requirement. Your office or other physical locations need a reliable network infrastructure, including connectivity, collaboration and storage. Augmented reality interior design's true upside also lies in its mobility: your infrastructure essentially needs to be able to travel with you wherever you (and your apps and devices) go, whether to a customer's home, office, retail store or any other location. The customer's delight that comes with being able to see their space transformed before anything actually changes depends on robust connectivity. You may not want to depend on the customer's home or even business Wi-Fi if possible, since you have no control over its quality. This is an area where wider . It's also why augmented reality in design appears to be emerging as an enormous opportunity. While AR apps like the examples above have been in use for several years, 5G networks and edge computing architectures have only recently begun to go mainstream, bringing mobility, coverage and flexibility to users. As 5G and edge bring high-speed connections and massive computing power virtually anywhere they're needed, augmented reality in interior design use cases may be poised to grow. Professionals no longer need to be tethered to the corporate network to ensure they're running on reliable infrastructure. 5G and edge rollouts could even mean that people working in the field have more speed and power than they do when in the corporate office. Regardless, if your own devices run on 5G connections, you can go to customer sites with the confidence that your designs and proposals will render as expected and deliver the impact you want. That's key to successfully realizing the potential of augmented reality in interior design. 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