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Unified Communications and Collaboration as a Service


Remove collaboration barriers and make teams more productive with secure, scalable unified communications.

  • Enhance your connected workforce.

  • Unified Communications and Collaboration as a Service (UCCaaS) is designed to emulate the availability, reliability, resilience and security found in the most sophisticated carrier-class networks. Make collaborating more efficient for onsite and mobile teams, and create seamless communications with customers.

UCCaaS is
best for:

  • Globe

     

    Enterprises needing to connect remote or international workforces

  • Unification

     

    Organizations looking for a unified platform for connecting with customers or prospects

  • Tools

     

    Companies of any size upgrading outdated or inefficient communication systems

     

  • Woman on cell phone.

    What is it?

    UCCaaS is a managed unified communications service offering scalable call control, voicemail, instant messaging, presence and mobility for small businesses, government agencies and enterprise organizations.

  • How does it help you?

    UCCaaS helps improve operational efficiency and customer touch points, integrating seamlessly with systems through application programming interfaces (APIs). It’s delivered from Verizon’s private cloud over our secure, reliable global IP network.

UCCaaS features and benefits

  • Scalability

    Scale with your business and deploy more quickly.

  • Managed services

    Focus your IT on core projects that improve your competitive advantage.

  • Flexibility

    Limit expenditures by buying only what you need, when you need it.

  • Cost-effective

    Benefit from predictable per-user, per-month pricing.

  • Call controls

    Enable enterprise-grade call control.

  • Simplified collaboration

    Give your teams a host of functionality, including voice calling, voicemail and instant messaging.

  • Secure connections

    Ensure protected communications so you don’t have to worry about security.

  • FedRAMP authorized

    Provide another layer of security and reliability for government services with the Federal Risk and Authorization Management Program (FedRAMP).

  • Professional services team

    Tailor our services to your needs, making migration and adoption easy for your business.

    • Re-envision the
      Future of Work

    • Get the expert insights you need to adapt quickly to changing business
      norms—and help guide your workforce down the path to success.

      Learn more

Valuable resources and information

  • What is unified communications?

    Learn the basics of unified communications (UC) and how it can bridge the distance between your employees, partners and customers.

    Read the article

  • A guide to unified communications

    Learn what factors your business should consider before selecting a UC solution that best supports your company’s productivity and growth.

    Learn more

  • Promoting connectivity in the digital workplace

    Modern communication tools and a supportive culture ensure that your employees feel connected no matter where they work from.

    See these tips

    • Create remote work efficiencies.

      A report from Harvard Business Analytic Services outlines the strategies that are effective for optimizing the remote work experience for employees. Find out how to make and keep your remote workforce productive.

      Read the report

Why Verizon

    • Advance Communications running on America's best network.

      Get the best experience with our award-winning mobile network. And with Verizon's Advance Communications portfolio, you'll get simple and easy communications solutions that work together out of the box.

  • 3

    fully redundant data center pairs across three continents

  • 100%

    application availability with global geographic redundancy

  • 24/7

    monitoring and management

  • 100+

    countries covered

Verizon is recognized as an industry leader in Unified Communications

Customer Value Leader

See why Frost & Sullivan named Verizon a market leader in North America for Mobile-Centric Communications, Collaboration and CX Solutions.  

Learn more in the report

Market Leadership

Frost & Sullivan cites Verizon as a leader in North American VoIP Access
and SIP Trunking.

Learn more in the report

Let's get started.