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Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP. Please note: you cannot plug IP Phones into an ATA. PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

Our team is ready to help you determine which solution is best for you. Some key considerations may include: - Whether you have applications that require ultra-low latency, like those in financial and banking-related industries - Whether your organization wants to retain routing tables - If your organization is also looking for backup solutions for business continuity

Quickly and powerfully connect locations as needed. New branches, campus expansions, temporary locations— businesses often need high-powered connectivity quickly for new locations. New locations with qualifying coverage can use Verizon 5G Business Internet to simplify and speed internet setup. Beyond internet connection to digital transformation With Verizon 5G Business Internet, you'll begin your digital transformation journey. As 5G technology evolves, businesses plan to leverage transformative technologies such as edge computing, utilize Internet of Things (IoT) sensors and devices in new ways, achieve scale and efficiency beyond what's currently possible and even realize new business models. 5G Business can help make sure that your offices have the connectivity they need to monitor these larger ecosystems driving intelligence from the cloud down to your executive's desktop.

Our Business Communications Design Services deliver both business and technical guidance to help you identify where you want to go and the best way to get there. Through the design and implementation of world-class communication solutions, we help give your organization a competitive edge. Our deep bench of consultants has the expertise and experience to build solutions that serve both today and tomorrow's workforce.

We have a number of business phone and internet deals that we can tailor to your business to help save you money. Here's how to get started. 1. See which internet and voice services are available near you. 2. Enter your address. 3. Bundle the services that work best for your business. 4. Pair one of our flexible Fios Business Internet plans with a Business Digital Voice plan. 5. Select add-ons. 6. Get more of what your business needs with TV services and more.

Hosted ICR provides contact-by-contact intelligent call routing through a universal queue that directs each contact to the agent best able to serve each customer's need, whether in a contact center, home office, or at a remote branch office location. Hosted ICR employs your business rules, calling party characteristics, any data requested or provided by the user, as well as any data retrieved from your host computers - all within our network.

TechTeam for Internet covers a wide variety of hardware and software problems that are not covered by Verizon's standard technical support. Below is an illustrative list, which is both subject to change and subject to exclusions or qualifications set forth in the terms of service. Hardware - Computing devices including, but not limited to, laptops, desktops and tablets - Office equipment including, but not limited to, printers, faxes, peripherals and AV equipment - IoT devices including, but not limited to, cameras, thermostats, locks and lighting - Mobile devices including, but not limited to, tablets and smartphones - Network devices including, but not limited to, modems and wireless routers (excluding Verizon - - Fios routers and all other Fios or Verizon Branded equipment) Software - Productivity software including, but not limited to, Office 365, G-Suite or Google Workspace and iWork - Collaboration software including, but not limited to, Jive, Workplace, Slack, Atlassian, BlueJeans and Zoom - Operating systems including, but not limited to, Chrome OS, Mac OS, Windows and iOS - Cloud storage solutions including, but not limited to, Dropbox, OneDrive and Box - Point of sale solutions including, but not limited to, Clover and Square - Web Services including, but not limited to, Wix, GoDaddy and AWS - Security solutions including, but not limited to, McAfee, Sophos and Norton - Other common business solutions including, but not limited to, Intuit

Based on the plan selected, 5G Business Internet download speeds include the following: - Up to 100 Mbps, 200 Mbps or 400 Mbps Plans reflect maximum available download speeds; these vary and may be lower in the event of network congestion. Upload speeds also vary and will be lower than download speeds. See your Verizon Sales Representative for details.