How do I know which Ethernet solution is best for my organization?

Our team is ready to help you determine which solution is best for you. Some key considerations may include: - Whether you have applications that require ultra-low latency, like those in financial and banking-related industries - Whether your organization wants to retain routing tables - If your organization is also looking for backup solutions for business continuity

How does Hosted Intelligent Contact Routing work?

Hosted ICR provides contact-by-contact intelligent call routing through a universal queue that directs each contact to the agent best able to serve each customer's need, whether in a contact center, home office, or at a remote branch office location. Hosted ICR employs your business rules, calling party characteristics, any data requested or provided by the user, as well as any data retrieved from your host computers - all within our network.

What equipment do I need with Business Digital Voice?

Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP. Please note: you cannot plug IP Phones into an ATA. PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

What hardware and software does TechTeam for Internet cover?

TechTeam for Internet covers a wide variety of hardware and software problems that are not covered by Verizon's standard technical support. Below is an illustrative list, which is both subject to change and subject to exclusions or qualifications set forth in the terms of service. Hardware - Computing devices including, but not limited to, laptops, desktops and tablets - Office equipment including, but not limited to, printers, faxes, peripherals and AV equipment - IoT devices including, but not limited to, cameras, thermostats, locks and lighting - Mobile devices including, but not limited to, tablets and smartphones - Network devices including, but not limited to, modems and wireless routers (excluding Verizon - - Fios routers and all other Fios or Verizon Branded equipment) Software - Productivity software including, but not limited to, Office 365, G-Suite or Google Workspace and iWork - Collaboration software including, but not limited to, Jive, Workplace, Slack, Atlassian, BlueJeans and Zoom - Operating systems including, but not limited to, Chrome OS, Mac OS, Windows and iOS - Cloud storage solutions including, but not limited to, Dropbox, OneDrive and Box - Point of sale solutions including, but not limited to, Clover and Square - Web Services including, but not limited to, Wix, GoDaddy and AWS - Security solutions including, but not limited to, McAfee, Sophos and Norton - Other common business solutions including, but not limited to, Intuit

What are the benefits of Verizon 5G Business Internet?

Easy and dependable - Professional or self-setup options are available in select markets and may vary depending on location and speed tier selected. - Use Verizon-provided equipment or use your own compatible 5G-enabled device (You can check to see whether your router is compatible during purchase). - Connection is suitable as either Primary or a Business continuity (backup) internet solution. - Strong network security, built from the ground up. Speed and performance - Outstanding speed - Massive capacity - Unlimited data Innovation ready - Platform for advanced features and new organizational outcomes - Become an early adopter of next-gen network technology 5G built right - From a trusted business partner with award-winning network performance.

What is the difference between Business Internet Secure and Business Mobile Secure?

Business Mobile Secure is built to protect tablets and smartphones against security threats. Business Internet Secure is built for SMBs with fixed locations that require domain name system protection for routers and require threat protection for desktop and mobile devices.

What is Business Mobile Secure?

Business Mobile Secure combines security products and services from Verizon and our technology partners into one easy-to-use bundle built to meet the security needs of small- and medium-sized businesses (SMB), particularly those with active mobile workforces.

What are Business Communications Design Services?

Our Business Communications Design Services deliver both business and technical guidance to help you identify where you want to go and the best way to get there. Through the design and implementation of world-class communication solutions, we help give your organization a competitive edge. Our deep bench of consultants has the expertise and experience to build solutions that serve both today and tomorrow's workforce.

best small business router

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Choosing a wireless router for your business

Choosing a wireless router for your business,Which router is best for you?,We live and work in a new wired world where people now demand the ability to work anytime, anywhere, and your small business is no different. As your company grows and your workforce becomes more mobile, you may be interested in adding wireless capabilities to your network to allow your workforce to communicate with customers and colleagues easily and efficiently, from the airport to the office to remote locations. But when it comes to choosing a wireless router that's right for your business, wading through technical specifications can be confusing, and the options can seem overwhelming, especially if you're a non- technical type. It's easy to get bogged down in all of the numbers--802.11N, N900, AC1750--when trying to compare features to make the right decision. As hardware devices that provide the basic infrastructure for a small office network, wireless routers offer a convenient way to connect wired and wireless devices (wifi) with a broadband Internet service to share data files and stream media. Here are a few general guidelines to keep in mind as you make this important decision:,The new standard: dual-band 802.11N WiFi router. It's generally agreed that the next-generation Wi-Fi router for business wireless networking today is the 802.11n, which supports much faster wireless connections over much longer distances than previous generations. If you're interested in a router that's future-ready, choose an 802.11n router like . When you're doing your router research, chances are you'll also see a lot of references to bands. The 2.4 and 5 GHz bands refer to the frequencies in which wireless communications currently operate. A single-band router refers to one that works on only one frequency, while a dual-band router like supports and uses both. This allows you the freedom to check e-mail and browse the Internet using the 2.4GHz band while video conferencing or using other high-bandwidth applications on the 5GHz band. The Fios Gateway's next-generation wireless technology enables devices to run at wireless speeds up to 155 Mbps for 2.4GHz and up to 800 Mbps*. That's up to 5x faster than the speeds available with other routers. Another big plus of wireless-N routers is that they're backwards-compatible, so that they are able to connect with earlier wireless standards like Wireless-G, -B, and -A. (However, even a wireless N router may not achieve maximum performance if your PC or other devices operate on a previous standard). *Speed and range tested in lab conditions using latest generation wireless devices. Three essentials: speed, security, flexibility. For the fastest transmission rates of high-bandwidth applications like video and voice, look for a router that offers a Gigabit Wired Ethernet port. Another important consideration for any small business network is security. Choose a small business wireless router that supports the advanced security encryption technology, like WPA2. If you're using the router for your small business, look for the ability to create Guest Access and multiple SSIDs, so you can separate your network between guests and trusted users. Also, it's a good idea to choose one with dual WAN ports for critical backup access if needed. Keep in mind, though, that while a fast wireless router will improve the performance of your internal network, it can't go any faster than your Internet connection allows. That speed is set by your Internet Service Provider (ISP), which is why choosing the right partner is so critical to the success of your business network. Just as not all routers are the same, not all ISPs can provide the reliability, speed, and next-generation technology you need to take your business to the next level. High-bandwidth capability = future-ready business. As the small business owner's best choice for broadband, offer blazing-fast Internet speeds up to 940 Mbps, which help save time and increase productivity when performing high-bandwidth activities like video conferencing, sending large files, and backing up large data to the cloud. With a 100% fiber-optic connection straight to your business, Fios delivers consistently fast speeds, 24-hour reliability, and a future-ready Internet, with the massive bandwidth that tomorrow's new devices and big files will require. With 24/7 business tech support, 2-year price guarantee with a term contract, and a 30-Day Money-Back Guarantee, Verizon delivers comprehensive, cost-effective solutions and peace of mind, so customers can get back to focusing on what's really important: running their businesses. See what products are available in your area and get pricing. Tell us about your business, then meet with our professionals to ask questions, get advice, or obtain a quote. Not sure what you need? We can make some recommendations. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed

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Choose the Best Wi-Fi for a Small Business

We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Wi-Fi for small business,In a small company, every minute counts, and leveraging mobile technology is an important component of modern business. Whether they're located in Denver or Dubai, small businesses today need fast, reliable Internet connections that allow people to work virtually anywhere, on any device. An effective Wi-Fi service keeps everyone—from employees to visiting clients and customers—connected and productive. This sea change in the way we live and work is here to stay. A key competitive advantage,In the office, workers need the flexibility to be able to take their laptop to the conference room, down the hall, or to a sister site to collaborate without losing connectivity. To stay productive, they need to stay connected whether they're on the road, working remotely, or traveling. Likewise, clients expect that when they reach out to your business, someone will be available to answer questions promptly and be responsive to their needs immediately. Visiting customers and clients also want to stay Internet-enabled when they're visiting your business. It's fair to say that fast and reliable Wi-Fi for small business is as essential in the business world as that old standby, a cup of coffee. Special considerations for small businesses,This new work environment presents a unique challenge for small businesses, who must accommodate the new demand for 24/7 mobile Internet in a cost-effective way—while keeping their networks secure from potential threats. As a business owner, the last thing you want to worry about is having sensitive client or financial data leaked by a security breach over an unsecured Wi-Fi network. But when employees are traveling, it can be difficult for them to locate a safe and secure Wi-Fi hotspot to take care of business. Even at public locales like hotels and airports, Wi-Fi networks can be inadequate, limiting, and expensive, charging fees for access, overage, and roaming. Fortunately, if your business plan for success includes the need for fast Internet and Wi-Fi connection, Verizon has a number of to help with choosing the best Wi-Fi for small business. The best choice for business broadband,It may sound obvious, but the first place to start in improving Wi-Fi effectiveness is by choosing the right technology to power your office network. Our state-of-the-art, money-saving offer the speed and support you need to take care of business quickly and efficiently. Our products, support and reliability make Verizon the best choice for Small Business owners,Verizon's speed and reliability make Fios Internet the best choice for small business owners, with capabilities such as blazing fast speeds of up to 880 Mbps for document downloads, videoconferencing, and sharing high-bandwidth files in a flash. You can also save time and money with , which offer a dedicated broadband connection with reliable service 24/7—and no data usage caps. Whichever Verizon plan you choose, you'll get fast, 99.9% network reliability, with the download and upload speeds to help your business stay ahead of the competition. Wi-Fi routers and extenders,Because wireless signals can be affected by a number of environmental factors—including radio signals, dead zones, and router location—Verizon also offers a wide variety of cutting-edge products to further increase Wi-Fi connectivity and range. For example, you can leverage all of the power of the blazing-fast Fios network when you pair it with a next-generation Wi-Fi router like the , which delivers the fastest Wi-Fi available from any provider. With an extended Wi-Fi range of 325 feet and wireless speeds up to 500 Mbps, it's up to 10x faster than our older routers. It also includes Guest Wi-Fi—a separate and secure network for your guests. Another helpful device that can leverage the power of the Fios network is the , which creates a wireless access point anywhere there's a coaxial connection to expand the reach of an existing wireless network. Taking your network on the road,With America's largest and most reliable 4G LTE network, Verizon delivers exceptional reliability with blazing-fast speeds, whether your employees are in the office, in remote work locations, or traveling. Plus, Verizon provides turnkey security solutions like to help protect the data on all your business computers and mobile devices. Tell us about your business, then meet with our professionals to ask questions, get advice or obtain a quote. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed

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Types of Internet Connections: Which Is Best for Your Small Businesses? Business

Types of internet connections: Which is best for your small business?,Author: Poornima Apte,A reliable internet connection is the lifeblood of every small and medium-sized business (SMB). But sorting through the types of internet connections to select the right fit for your business can seem like a challenge. Fortunately, business owners can lean on a checklist of factors to decide which one is the right fit for their needs. Types of internet connections,First, it helps to know your options for the various kinds of internet connections your business can buy. SMBs should also note that upload and download speeds for different internet connections usually vary. Downloads are typically faster than uploads. There can be various benefits and challenges with certain types of internet services. The different types of internet services you can get on the market today are:,Which internet plan is right for your business?,When it comes to choosing among the types of internet connections, it might be tempting to simply pick the fastest internet for your business and be done with it. But that might be overkill in some cases. Instead, being strategic about your internet plan—reevaluating your needs at least once each year—is a smarter option. Here are the factors to consider before selecting a plan:,How much internet-based software do you use?,Do you store files on the cloud? Do your employees upload and download data-intensive files all day? Do you use video-conferencing solutions routinely?,Businesses are increasingly relying on Software as a Service (SaaS) solutions for a variety of business tasks and using the internet for more than just email. More intense use will need faster speeds and high bandwidth. If you're a graphic design or video production company, or even if you routinely use video conferencing (like a doctor's office) and share high-resolution, data-heavy files, investing in high-speed connections is a wise investment. Is your business dealing with sensitive customer information?,on small businesses are becoming increasingly common, and the last thing you want is to put your customers' information at risk, especially if you work in an industry that deals with highly sensitive data, like the healthcare or finance sectors. As such, you may want to look for types of internet connections and service solutions that can also provide cyber security monitoring and business recovery and continuity options, if possible. Similarly, it is important to understand the basic security features of the internet service itself, including robust security settings on the router so your passwords are better protected. You should also make sure that the passwords are strong on your router to help protect against hacking. Doing so will allow you to protect your data while enjoying all the benefits of a high-speed internet connection. How many employees do you have?,Think about your internet connection like cars driving on a highway. The internet speed dictates the rate at which your vehicle can drive, but the bandwidth dictates how many cars can go through at high speeds. If you have just one employee with a high-speed connection, the highway is certainly wide enough for that one employee to reach those speeds. But if that same highway has to accommodate 40 employees, sooner or later, you have a traffic jam on your hands. High bandwidth essentially gives you a wider road, so more people can get on the internet highway without clogging things up. If you have just one or two employees handling email, then a speed of 5 Mbps may do. But the higher the number of employees performing data-intensive tasks, the more speed and bandwidth you may need. On this other end of the spectrum, 1 Gbps would be ideal. The types of internet connections to choose from vary, and understanding your SMB's needs can help you select the right fit for your business. SMBs should also evaluate cyber security monitoring options and package internet with other essential services to create more affordable bundles. Learn more about how can support your business and its internet service needs. If you'd like to receive new articles, solutions briefs, whitepapers and more—just let us know. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed

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