what is ip phone service
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Voice over IP (VoIP) & Landline Phone Services
Welcome! We are ready to support your communication and collaboration needs. Chat now for assistance. Connecting with customers via voice is critical to your business success. Verizon can help you connect with a variety of telecommunications products. Voice calling connectivity helps you stay in touch with customers, partners and suppliers. Emergency 911 (E911) services are available for your business and employees. Support for a number of basic and advanced phone features is included, like auto attendant, call transfer, call queues, voice mail and business continuity. Our Voice over IP (VoIP) and phone services help support mobile workforces and hybrid-working environments and include advanced features that help improve employee productivity, enhance customer experiences and more. Give your organization cost-effective, flexible communications. A professional communications solution that works over a secure, cloud-based VoIP connection, making it easy to manage your calls on desk phones and through a mobile app to keep your business running. Simplify business communications with an affordable and secure analog-to-digital gateway to the Verizon wireless network. Learn what things you should consider when evaluating VoIP services and providers. Deepen your understanding about VoIP solutions and what they have to offer your business. Frost & Sullivan named Verizon a market leader in North America for VoIP Access and SIP Trunking. What should you be looking for in today's business phone systems? Is a VoIP solution right for you?,VoIP is a technology that transports high-quality voice calls over the internet instead of a traditional phone network. Yes. VoIP service is routed through the internet so a reliable internet connection is needed to use the service. IP trunking enables the consolidation of multiple voice or data channels over a single public or private IP connection resulting in cost savings, robust features and network scalability. VoIP uses the internet to make and receive calls, whereas a more traditional service uses landline copper wire or fiber-optic services. This means that you can make calls from virtually anywhere an internet connection is available. Call sales,Chat with us,Have us contact you,Already have an account?,These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .
Learn moreVoIP Phone Service: Business Digital Voice
Welcome! We are ready to support your communication and collaboration needs. Chat now for assistance. Powerful calling features and high-quality calls in one easy-to-use solution. Business Digital Voice works over a secure, cloud-based Voice over IP (VoIP) connection that makes it easy to manage phone calls on desk phones or a mobile app to keep your business running. A technology that transports high-quality voice calls over the internet instead of using a traditional phone network. Business Digital Voice is a professional communications solution that operates over a secure, cloud-based VoIP connection, making it easier to manage your business calls on desk phones or through a mobile app to help keep business running. This solution can help boost your business productivity with more than 45 call features included to enable remote work and optimal call routing. Plus, with Business Digital Voice, you can use a variety of mobile and desktop apps with video and audio conferencing. With Fios bundle, cost per VoIP line is $20/mo. VoIP line only is $35/mo. 2 year contract required. Need more than five lines? Call a Business Digital Voice specialist 8:30 AM–6 PM EST at: 1-877-377-0181. Enjoy over 45 calling features, including automatic call forwarding, voicemail to email, seamless call transfer between devices and more. Keep business up and running, even during power outages, using our cloud-based VoIP connection that can reroute calls to another preset number. Manage calls from anywhere you have an internet connection using our app and online dashboard. Forward calls to any number and minimize missed calls. Automatically transfer customers from line to line until someone at your business answers. Manage features through My Account for both your entire business and individual users. Record your own message, advertisements, or play music for customers on hold. See incoming, outgoing and missed calls across your business and analyze the effectiveness of your advertising. A virtual receptionist that helps customers self-select who they need to talk to. Park incoming calls until the first available rep can pick up and help the customer. Seamlessly transfer calls between your IP and mobile phones. Make and receive business calls using your mobile phone, which will appear as your office phone number on Caller ID. Each user can manage their call history, voicemail and other important features through the My Phone site. Allow multiple phones to receive and make calls on behalf of another user. See who left you a voicemail and when they called on your computer or smartphone. Bundle Fios Internet and Business Digital Voice and save $85 on an IP phone, plus get up to a $200 Visa® Prepaid card with select Fios plans and a 2-year-term. Offer ends 8.31.25,Add an IP phone to access all 45+ features, or select an analog converter if you want to keep your own equipment. Free with offer, or $85.00 plus taxes,Ideal for common areas, this device features: $150.00 plus taxes Additional handsets are $85 plus taxes,With a handset and a 10-line base, this device features: $150.00 plus taxes,Ideal for common areas, this device features: $200.00 plus taxesIdeal for higher call volumes, this device features:$85.00 plus taxes,Easily convert your existing phone equipment from analog to VoIP with the dual-port converter. (Note: PBX and Key Systems are not supported on analog converters.),years of industry experience,Verizon Fios and Basic Internet customers can get 24/7 live internet network support for their eligible devices with a click or call. Leverage AI and machine learning (ML) to help simplify network management. Business Digital Voice is a VoIP service that uses the internet to make and receive calls, while a more traditional service uses landline copper wire or fiber-optic cable. This means that with Business Digital Voice, you can make calls from virtually anywhere an internet connection is available. Yes. The desktop and mobile applications enable you to use your home or cell phone as your business phone by directing all incoming calls to ring the remote office phone. Additionally, if you have the Remote Office feature enabled, your remote location rings, and then you are connected to the caller as if you were placing the call from your office phone. Fax machines require a Business Digital Voice telephone line and an analog converter (ATA) to work. Verizon Fios customers can fax unlimited pages on their Business Digital Voice line. For non-Fios customers, it's not recommended to fax more than five pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit-card, alarm, fire, elevator or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes. Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high-quality calls. Verizon offers a variety of IP phones starting at $85 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment. If you do not want to purchase IP phones, you can purchase an ATA starting at $85 to use with two telephones. You plug your traditional analog phone(s) into the adaptor and it will run over IP. Please note: You cannot plug IP phones into an ATA. PBX and key systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see Can I use my fax, alarm or credit-card lines on this service? for more information. Business Digital Voice is the premier VoIP phone system that provides big business tools for small businesses, with over 45 features to help make your business more efficient, productive and mobile. We also include mobile and desktop apps so you can manage your calls and business when you are away from your desk. Multiple call-forwarding options are available so you don't miss a call. Support is always available. You can view the latest support documents on a number of features and applications by visiting. In addition, you and your employees can register for live support webinars to get the most out of your Business Digital Voice system. Also, prerecorded, on-demand versions of the webinars are available for whenever you need them. Offers available to new business customers only, subject to credit review. Not available in all areas/locations. Depending on speed tier purchased, promotional pricing for Internet and voice guaranteed for 12 consecutive months ($10 increase starting month 13 with 2 year contract), or 24 consecutive months ($10 increase starting month 25 with 2 year contract), or 36 consecutive months ($10 increase starting month 37 with 2 year contract) or 60 consecutive months ($10 increase starting month 61 with 2 year contract) (60 month guarantee not available in all areas where Fios is sold) subject to continuation of qualifying products; price guarantee applies to base monthly rate only; excludes optional services and equipment charges; prices subject to increase thereafter. With no annual contract, price increases to then current market rate subject to the applicable guarantee period. Select installation charges may be waived. Additional charges apply for inside wiring and/or other installation services. $49 activation fee may apply. Offers may be fulfilled via bill credit(s); other taxes, fees & terms apply. for a 2 year contract: 35% of base monthly charges for unexpired term. 2 year term automatically renews at then-current term rates unless canceled within 30 days prior to or 60 days after the term is renewed. (MBG) is available with 2 year contract only and requires cancellation within 30 days of installation; excludes subscriptions, per minute usage, labor/material charges in excess of standard installation and month-to-month service plans, including Fios TV service. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. Phone equipment purchase required with VoIP, starting at $85. Equipment must be returned within 30 days of cancellation. Equipment restocking fee may apply if order is canceled or service is terminated within 30 days. MBG and/or promotional offers do not apply to service ordered for temporary, short term or special events. is valid for 5 business days and is an estimate based on current pricing, promotions and taxes that are subject to change. Quote does not include additional charges for nonstandard installations. Verizon Wi-Fi available in select areas with qualifying packages. Software limitations and other terms apply. Visit business.verizon.net/wifi for details. Wired speeds advertised. Wired & wireless speeds vary due to device limits, multiple users, network & other factors. See for more info. Service availability varies. Usage charges apply on basic line. Activation fee of $49 may apply based on speed tier purchased. Wireless Verizon Router is available for$399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. Backup battery available for Fios voice services & E911. VSB not available with 2048/2048 Mbps Internet (2 Gigabit Connection). Pricing for BDV line(s) with the Fios bundle: For speeds 200/200 Mbps and higher: the first BDV line is available for $20/mo. and $25/mo. for each addl. line. Pricing reflected in the cart. No annual contract required. $49 activation fee may apply. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. Business Digital Voice requires phone equipment purchase starting at $85.00. : $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Basic Internet will be provisioned at our fastest speed available at your location of up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10-15Mbps based on VZ line qualifications requirements. For new and existing Fios Internet or Basic Internet customers on select plans. May not be combined with all offers. $5/mo. discount begins when you sign up for Auto Pay (ACH or debit card only) & paper-free billing (registration on required). $5 discount will be applied each month as long as auto pay and paper-free billing stay active. Offer available on select IP Phones with purchase of a new Fios Internet and Business Digital Voice bundle with a two year agreement. Fulfilled via bill credit. Taxes apply. Limit one discount per phone model. Restocking fee may apply if canceled within 30 days. Available to select customers in select areas only. Offer ends 12.31.25. Offer for new business customers in select areas only who sign up for qualifying Fios internet service with a two year agreement (subject to credit review) and who terminated their prior internet service and incurred an early termination fee (ETF). To redeem offer, you must email documentation of the ETF from your prior service provider w/in 30 days after receipt of final bill. Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF, up to $1,500. Credit will be issued starting after 30 days of service, and will appear on your Verizon bill within 2-3 billing cycles. You remain solely responsible for paying the ETF to your prior service provider. Offer is non-transferable, has no cash or refund value, and may not be combined with all offers. Other terms apply. Offer ends 12.31.25.. Businesses who purchase qualifying Fios Business Internet with our mid-tier or high-tier speeds with a two-year agreement are eligible to receive a Virtual Visa Prepaid Card, as follows:(i) $100 Virtual Visa Prepaid Card for Fios 500/500 Mbps plan; or (ii) $200 Virtual Visa Prepaid Card for Fios 1 Gig plan (up to 940/880 Mbps) or Fios 2 Gig plan (2048/2048 Mbps). May not be combined with all offers. Virtual Visa Prepaid Card is issued by Pathward®, N.A. Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments; card expires 6 months after it is issued. Can be used for online and telephone purchases everywhere Visa debit cards are accepted; may not be used in physical locations. This *** * optional offer is not a Pathward product or service and Pathward neither endorses nor sponsors it. Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install, after which Virtual card will be emailed within 80 days of install date and must be activated online. Limit one card per account; card cannot be transferred. Other card terms and conditions apply. Offers available from 2.1.25 to 8.31.25. Available to select, eligible new business customers who activate a new, qualifying Fios internet service line and who have or activate at least 1 line of a qualifying business smartphone plan with unlimited data (e.g. My Biz Plan, Business Unlimited plans). New internet line and new business smartphone plan must be purchased in the same transaction. For each qualifying internet line customer will receive a $20/mo credit which will continue as long as Verizon provides and customer maintains both services as qualifying levels. $240/yr savings calculated by $20/mo bill credit for 12 mos. Credit is applied once both services are activated and will appear on your bill in 1-2 cycles. Some restrictions apply; may not be combined with all offers. Offer not available to customers with existing account level fixed wireless internet + smartphone plan discount; not available for non-standard plans. $49 activation fee applies based on speed tier. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Verizon Basic Internet will be provisioned at up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10–15Mbps based on VZ line qualifications requirements. Availability subject to final confirmation by Verizon. Offer available to new and existing customers. Requires 2-yr term agreement. Includes unlimited direct-dialed voice calls to anywhere in the US. Selected activation and installation charges are waived. Additional charges may apply for inside wiring and/or other installation services. Additional Universal Service Fee, taxes and other charges apply. Call detail is not provided for unlimited calling. Offer available to new customers with 100 voice lines or fewer in select areas only, subject to credit review. BDV requires an existing Internet connection of 5Mbps or higher. $99.99 activation and $200 installation fees apply. Additional charges apply for inside wiring and/or other installation services. Phone equipment purchase req'd, starting at $85.00. Call detail is not provided for unlimited calling. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. $99.99 activation and $89.99 installation fees (first three existing TV outlets) apply. Additional charges apply for inside wiring and/or other installation services. $11.99/mo. HD set top box, franchise and regulatory fees, up to $8.89 Regional Sports Network (RSN) fee, $16.49 Broadcast Fee, other taxes and fees apply. Equipment shipping charge may apply. Program availability varies by location. Number of channels is approximation. High Definition (HD) TV with HD STB required for HD programming. Certain TV plans, Pay Per View (PPV) and Subscription or fee-based Video On Demand (VOD) are not permitted for viewing in restaurants, bars or other customer service areas. Channel lineup is subject to change and not all channels will be available at all times. Blackout restrictions apply. Month-to-month service without an annual contract required. Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req'd for in-office use. Full channel access and DVR streaming require Fios Multi-Room DVR enhanced or Premium Service. Max. combined 5 simultaneous live TV streams and/or DVR streams per media server. Streaming of TV shows and movies On Demand included in your plan is available to all business customers. Streaming of rented/purchased TV shows and movies On Demand is only available to Private Viewing business customers. Requires acceptance of Terms of Service and Private Viewing conditions at . Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. Wireless data charges may apply. Offer available to eligible and verified members of the U.S. military and U.S. Veterans in select areas with Business Fios Internet with a two year agreement, subject to credit review. Not available in all areas/locations. Upon military service verification through Veterans Advantage, eligible customers will receive a discount in the amount of $5/month for speeds up to 500M/500M; or $10/month for 940/880 Mbps and 2048/2048 Mbps (where available), for as long as that customer maintains qualifying Business Fios Internet service. Not available for month-to-month plans. Eligible customers must complete the military service verification process within 30 days of the order to get the discount. Available to businesses with 19 employees or less. Requires current Fios Business Internet service. Business Internet Secure licenses are sold in packs of 5, 10, and 25 with one license covering one device (laptop, desktop, smartphone or tablet). One license pack at a time per customer account. Prices are monthly and exclusive of taxes and fees. Terms and conditions apply. System requirements: Windows 7 and above; Mac OSX 10.9 and above; Android OS 5.0 and above, or Apple iOS 10.0 and above. Call sales,Chat with us,Have us contact you,Already have an account?,These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent AllowedWe use technologies to collect and share information about your use of our site. By continuing, you agree to the use of these capabilities for a better experience and other purposes. Learn more in our .
Learn moreIP Trunking Services
Enabling global calling from your business phone system. IP Trunking enables voice calls to and from your premise or cloud based business phone system, globally. Voice over IP (also known as VoIP, IP trunking or SIP trunking) places voice calls over data networks instead of traditional phone lines. This enables cost savings, improves management capabilities, and provides reliability and security. It is also the foundation for supporting unified communications (UC) applications. Verizon VoIP provides or ports telephone numbers to your business for inbound and outbound calling. We provide a full in-country public switched telephone network (PSTN) replacement* (including access to emergency services) in almost 40 countries across the Americas, EMEA and APAC. Our VoIP portfolio of products gives you the ease and efficiency of one converged network for both voice and data services. Verizon continues to invest in the development of our VoIP-on-demand customer self-service capabilities. The portal helps you pull near real-time reporting on service performance and usage, order new service extensions, change configurations, or take training on how to best use the products. You can grow your system to support remote locations, since the service is scalable and interchangeable with other VoIP services. No need to update expensive PBX equipment or support on-premises solutions. Harnesses the power of Verizon's VoIP global network to give your organization cost-effective, flexible, secure and reliable voice communication to customers, partners and those outside your business. Our VoIP services deliver enterprise-class features to large and small customers alike with flexible choices to deploy the solution that's right for your business. Our VoIP packages also deliver the administrative and end-user productivity-enhancing applications to help telecom managers easily operate and control their networks. Smaller companies may benefit from our packaged solution of our VoIP, internet access and on-customer-premises managed hardware. VoIP is a core modern communications technology that solves problems for a variety of business types. It can help transition a large complex company from legacy phone systems to modern communications platforms in a controlled migration. It can be used to quickly upgrade and replace the phone system of a small company moving to a cloud environment. It helps you save money and improve security and reliability while future-proofing your telecom investment. Lay the groundwork to support and expand your UC capabilities and open new collaborative possibilities for your workforce. Improve team efficiency, better connect with customers and partners, and manage costs by consolidating voice and data networks into a single network. Streamline network management with better visibility, direct management control and flexible deployment options for your VoIP service. Runs on the award-winning Verizon SIP trunking network, recognized by Forrester in 2023 as a SIP trunking market leader. Our experienced and professional service team has handled many of the largest global deployments of VoIP and unified communications. Get a wide variety of customer options for network connectivity (wired and wireless) and security from a single vendor. Securely route calls to and from the PSTN as high-priority data packets via your internet trunk lines on Verizon's IP backbone. Connect VoIP to the newest of cloud-based collaboration platforms or to Ethernet LANs and legacy telephone equipment, including PBXs, key systems, POTS phones, fax machines and modems. We designed VoIP to meet individual customer reliability needs, including SLAs up to 100% availability. It allows you to maintain network capacity and routing controls through a self- service portal to quickly reallocate network resources during disaster recovery or unforeseen shifts in business priorities. Choose from a wide variety of wired and wireless access options for your primary or backup connection including internet, MultiProtocol Label Switching (MPLS), Fios, software-defined wide area network (SD WAN), Microsoft Operator Connect, Secure Cloud Interconnect, 4G LTE, fixed wireless access (FWA) or even a third-party carrier. A proven VoIP network leader,years of service delivering VoIP services,VoIP customers,VoIP telephone numbers,Pella used unified communications to build teamwork, improve productivity and control costs across dispersed teams and their entire B2B ecosystem. VoIP provides telephony signaling and transport of a subscriber's voice traffic over Verizon's networks. Learn how Verizon UCCaaS with IP Trunking connectivity and Managed SD WAN intelligent routing can help your business do business better utilizing the backing of a premier network service provider in the industry. Customer self-help portal,Enable your organization to communicate directly from Microsoft Teams. IP Contact Center is a VoIP-based voice calling solution for contact centers that includes multiple originating calling options and number types, as well as terminating options including IPIVR. IP trunking (or SIP trunking) relies on VoIP technology to transmit voice as packets over a shared data network rather than dedicated voice circuits. This provides cost savings, improved manageability and the base for advanced collaboration. Yes. Most phone numbers can be ported from the current service provider to a Verizon VoIP service. Yes. We continue to build out our connectivity to leading cloud-based collaboration platforms to provide our customer base with faster provisioning times of highly reliable and secure access between Verizon VoIP and your collaboration platform of choice. 800 numbers are typically provided as part of Verizon's inbound solution for call centers called IP Contact Center ( IPCC). Call sales,Chat with us,Have us contact you,Already have an account?
Learn morePress related to "what is ip phone service"
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Verizon Business delivers network transformation services to HUB International
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Ashburn, Virginia, United States(based on your internet address)