VoIP and phone services

Connecting with customers via voice is critical to your business success. Verizon can help you connect with a variety of telecommunications products.

Benefits

Voice connectivity

Voice calling connectivity helps you stay in touch with customers, partners and suppliers.

E911 services

Emergency 911 (E911) services are available for your business and employees.

Additional fees may apply.

Advanced features

Support for a number of basic and advanced phone features is included, like auto attendant, call transfer, call queues, voice mail and business continuity.

Unified communications

Our Voice over IP (VoIP) and phone services help support mobile workforces and hybrid-working environments and include advanced features that help improve employee productivity, enhance customer experiences and more.

Products

IP Trunking

Give your organization cost-effective, flexible communications.

VoIP Business Digital Voice

A professional communications solution that works over a secure, cloud-based VoIP connection, making it easy to manage your calls on desk phones and through a mobile app to keep your business running.

Business Phone Service: Preferred Voice

Simplify business communications with an affordable and secure analog-to-digital gateway to the Verizon wireless network.

Resources

How to choose the best VoIP provider for your business

Learn what things you should consider when evaluating VoIP services and providers.

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What is VoIP: A guide to understanding business VoIP

Deepen your understanding about VoIP solutions and what they have to offer your business.

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SIP Trunking Market Leadership Award

Frost & Sullivan named Verizon a market leader in North America for VoIP Access and SIP Trunking.

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Get smart about small business phone systems.

What should you be looking for in today’s business phone systems? Is a VoIP solution right for you?

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FAQs

VoIP is a technology that transports high-quality voice calls over the internet instead of a traditional phone network.

Yes. VoIP service is routed through the internet so a reliable internet connection is needed to use the service.

IP trunking enables the consolidation of multiple voice or data channels over a single public or private IP connection resulting in cost savings, robust features and network scalability.

VoIP uses the internet to make and receive calls, whereas a more traditional service uses landline copper wire or fiber-optic services. This means that you can make calls from virtually anywhere an internet connection is available.