what to look for when buying internet
Questions related to "what to look for when buying internet"
Press related to "what to look for when buying internet"
Verizon introduces $39 a month Fios Business Internet Plan for Boston Small Business Owners
Small Business Owners in select Boston zip codes can now take full advantage of 50 Mbps Verizon Fios Business Internet Offer at $39 a month
Verizon Business expands 5G Business Internet to 21 more U.S. cities
Verizon Business today announced that 5G Business Internet, a fixed-wireless connectivity offering for businesses of all sizes, is expanding to 21 new U.S. cities this month.
Verizon Business debuts Business Internet Secure to protect small businesses
Featuring Internet Security powered by Cisco and BlackBerry Smart Antivirus
Links related to "what to look for when buying internet"
Fios TV Mobile App | Support Business
The Fios TV Mobile app is your mobile companion to your Fios TV service and is available to all Fios TV subscribers. With a modern user interface (UI) and intuitive navigation, the Fios TV Mobile app provides effortless content discovery from our ever-increasing catalog of newly added networks and On Demand titles. The app is organized into five primary menu categories:,The following mobile devices, smartphones and tablets, are supported:,The following devices are not supported:,Kindle Gen 8 devices may experience issues during playback. Note: The list of supported devices is subject to change, and Verizon does not support the use of its apps on jailbroken or rooted devices. Explore these topics for answers to some of the most common questions related to logging in to the Fios TV Mobile app. There is a known issue where some users have been able to log in to the app while in their Fios office, but not while away from the office. This is due to a mismatch between the user's IP address and their out-of-office ID. We apologize if you experience this. To resolve your issue, please report it from the option in the app menu. For security reasons, please do not include your account password. All saved settings including parental controls are lost—it will be treated like a newly installed app with no previously selected options or settings saved. Explore these topics for answers to some of the most common questions related to permissions in the Fios TV Mobile app. The Fios TV Mobile app uses the local network to communicate with your Fios router to allow use of the remote control feature in the app as well as to deliver content. Be sure to allow this permission to fully enjoy the app. When you download and install the app, you will be prompted to allow the Fios TV Mobile app to access your device's photos, media, and files. Of these, the app uses only the file storage for security certificates, licenses, and downloaded video content for offline viewing. Photos, media, or any other personal information is not accessed by the Fios TV Mobile app. You will be unable to proceed with app installation if you deny access to device storage. Subsequently you will have to open up your device settings app, navigate to manage your apps, select Fios TV Mobile, then enable the permission for storage. Open your device Settings and a possible path could be but the path is subject to change with different devices and operating systems. You may be prompted to allow access to your device location. Denying device location will limit availability of certain content. You may be prompted to enable the or permission which is disabled by the Android operating system by default. The Fios TV Mobile app supports a mini player which can be launched from the main streaming player by tapping an icon. This mini player "floats" over the Fios TV Mobile app, thereby allowing the user to browse the app while streaming. Permitting or allows the mini player to float over the Fios TV Mobile app only (support outside the Fios TV Mobile app is not available). Selecting on most devices takes you directly to the section of the app to enable the permission. For Android devices where the direct link is not supported, you may be able to follow these steps, but note they may differ for different devices and operating systems:,Some Android devices have a different treatment for the above:,Long press is a user interface that allows quick access to the most popular actions you would take on that screen. To long press, hold your finger on a program card or a guide cell and it will pop up a list of options such as watch, program details, follow/record, etc. Long press is different from a simple tap where tapping the program card or the guide cell always takes you to the program info page. Watch is an action you would take to play/view your content on your mobile device. You can watch Live TV anywhere within the United States and its territories. Availability of live TV channels on your mobile device depends on your Fios internet and Fios TV subscription and also on your in-office (IO) and out-of-office (OOO) status. You are considered In-Office (IO) only when your device is connected to the Fios router provided with your Fios Internet service. This router is also associated with your Fios service account. When you are not Wi-Fi connected to your Fios router, even when you are physically next to it, you are always considered Out-of-Office (OOO). Your IO and OOO status determines your Fios TV Mobile app experience, availability of certain Fios TV Mobile app features, and the availability of Fios TV content for Live TV, On Demand, and DVR mobile streaming. You are considered out-of-office (OOO) when you connect your device to their Fios router. Yes. When you are not connected to your Fios router, you can access the internet via some other Wi-Fi connection (free or paid) or via a 3G/4G mobile wireless network. Also, when you are not connected to your Fios router, you will get the OOO Fios TV Mobile app experience, which may not include all the channels as when in-office. Content is not available for streaming outside of the United States and its territories. Verizon Wireless service customers using the Fios TV Mobile app (version 1.0 or later) on a compatible device in the United States may incur Verizon Wireless data usage charges for watching videos. You will incur data usage for non-streaming activity, such as starting/restarting the App, going off airplane mode and transitioning from Wi-Fi to 4G LTE (approximately 1-5 MB per instance) and diagnostic data (approximately 12 MB per month for typical streaming activity, substantially greater for high levels of streaming). Video streamed to your mobile device or tablet exclusively over Wi-Fi will not incur wireless data charges. If you are not a Verizon Wireless customer and stream a video over a 3G or 4G LTE wireless network, then any applicable wireless data charges will apply. For more info, see the End User License Agreement (EULA) that can be found in the 'About' section under Settings. Explore these topics for answers to some of the most common questions related to settings in the Fios TV Mobile app. Placed at the top left of the Fios TV Mobile app screens, Fios TV users may tap the icon (for iOS) or 3 lines (for Android) to access their app settings. From here, you can:,Yes. To manage Parental Controls (PCON) go to . You will first need to create a PCON PIN to enable parental controls. Once you create a PCON PIN, you may select by age groups or by a custom selection that allows you to select the maximum allowed rating. Parental controls filtering will apply to the mobile device only. Closed Captioning is supported from the video player only for Live TV or On Demand content that supports closed captioning (CC). Since this app supports many Android-based devices, this app considers only the Google subtitles (CC) selection under . For Android-based Samsung devices, the Samsung subtitles (CC) selection is not considered. Secondary Audio Programming (SAP) is available, for many programs aired on Live TV, from your video player only. SAP may contain audio in Spanish (most common), other languages, or even Descriptive Video Service (DVS), which assist the visually impaired by describing the action as it takes place on screen. Any time SAP is available for the program you are watching, you will see an SAP button. Simply tap the button, select the audio stream of your choice, and you should start hearing the secondary audio language or DVS. To access your On Demand* content on a mobile device, you need to first register it as one of your On Demand devices. Upon registering, the device will then occupy one of your available On Demand device spots. If your device is not registered, you will be prompted to do so when you attempt to stream On Demand content. *While a lot of On Demand content is available for viewing on your set-top box, and registered mobile devices, there is On Demand content that is available for viewing only on your set-top box. You can add the following devices:,Once you reach your On Demand device limit, the primary account owner will be required to unregister an existing device before adding a new one, or you may transfer the registration from an existing device to another one. Yes, the primary account owner can register a new device, transfer registrations or even remove previously registered devices from the section of the Fios TV Mobile app. If you replace a mobile device or tablet, the primary account owner will need to unregister the old device and then add the new one as one of the On Demand registered devices. Sometimes the simplest way to resolve an issue might be to simply close the app and launch it again, or to logout and log back in. If you are having issues that surface repeatedly or simply persist, you can always report it through the app from the center section. Once you submit it, you can also track it. For security reasons, please do not include your account password. It may be helpful to include details about your issue, as well as relevant account information (My Business user ID), version number, device, or platform details. Guide is your primary menu option to navigate live TV content available with your TV service. In your menu, go to Guide to scroll through all of your available channels. You can view TV listings by channel numbers or "Neighborhoods" (channel genre). To switch to the "Neighborhood" experience, select the 'Genre' sort option from the guide filter. You can also set your favorite channels. The Guide has the following sections that you can use to navigate Live TV:,Yes. Go to the TV listings option under Guide, tap the channel logos on the left hand side to either favorite a channel or to remove the channel from being a favorite. All Fios TV subscribers with a Fios Internet subscription can watch a smaller selection from the full channel lineup while in-office (IO). Out-of-office (OOO) live TV viewing is a smaller selection from these in-office channels. Virtually all subscribed live TV channels can be viewed in-office (IO) only, on eligible mobile devices and tablets, with Fios internet subscription and with Fios TV subscription that includes a Fios TV One set-top box (referred to as the Verizon Media Server (VMS). There may be some configurations (as an example, the VMS configured as an IP client) where watching the full channel lineup is not supported. For more information refer to the FAQs on Verizon Media Server (VMS) Streaming. Live TV content is only available in the United States or its territories. Neighbourhood, available on Watch now and on TV listings guide, are live TV channels grouped by genres like Shopping, Locals, Spiritual, Entertainment, Home & Leisure, Kids & Family, etc. You can surf the Guide by genre by tapping the filter icon and then selecting the sort by 'Genre' mode. You can surf the Guide by channel numbers, if in the Neighborhood genre mode, by tapping the filter icon and then selecting the sort by 'Channel #' mode. You can find On Demand content on the screen or in the sections of the app. You may also on a title of interest and the program information page of that title will inform you of its On Demand availability. You have On Demand access to titles with your Fios TV package subscription and you also have titles available for purchase or for rental. You can find your rented or purchased content under on this app. *While a lot of On Demand content is available for viewing on your set-top box and registered mobile devices, there is On Demand content that is available for viewing only on your set-top box. Any** On Demand title you buy or rent instantly shows up on all your On Demand registered devices if those devices are connected to the Internet. You may be required to refresh your library to view the updated list. For On Demand registered devices, the primary account owner go to . **look for web or mobile content availability prior to purchases or rentals made on your set-top box. When you buy an On Demand title, you pay once and can access the title an unlimited number of times over an indefinite period of time. When you rent an On Demand title, you pay once and can access the title for a limited period only. Rental titles will no longer be playable after the rental period has expired. You can still view On Demand titles you have purchased after you disconnect your Verizon services as long as you maintain your My Business User ID and password. You can access these titles on registered, supported mobile devices. Certain devices, such as iPhones, iPads, and Kindle Fire tablets, are view-only. This means that you can purchase or rent On Demand titles via other access points like your set-top box and then watch them on these devices, but you cannot make purchases or rentals directly through these devices. If you are using the Fios TV Mobile app prior to your Fios office installation, you may also be restricted on Android devices as well. Rest assured that once your Fios installation is complete, you will be able to purchase or rent On Demand titles if allowed with your business TV plan. We simply need to set up your Fios office equipment before you can do so. Verizon Fios TV for Business subscribers cannot download or stream purchased or rented content to your PC or laptop. On Demand titles are not eligible for refunds. You will be alerted at each stage while making a purchase in the On Demand store. Please ensure that you have selected your intended choice in the correct format before you confirm your purchase or rental. The Fios TV Mobile app will ask for your My Business password when you attempt an On Demand transaction. Please do not share your password with anyone. For your protection, Verizon advises that you change your passwords frequently. Choose a password that is easy to remember but difficult for others to guess. Turn to My Stuff to check what your DVR has in store for you. You may also check your upcoming recordings or manage recordings of your favorite movies and TV series. Other things under My Stuff include:,If you have one or more DVRs in your office, use the Fios TV Mobile app to manage and schedule your DVR recordings from anywhere. To determine if your business is eligible for an upgrade to your service to include a DVR recording feature, please call Verizon at (). Yes, this is only available to Private Viewing Business TV subscribers with Multi-Room DVR Enhanced or Premium Service and Fios Internet. To learn more, read the FAQs on Multi-Room DVR Enhanced Service Mobility. Yes, Multi-Room DVR Enhanced or Premium Service and Fios Internet subscribers can. With the Fios TV Mobile app and with internet access, you can watch eligible recorded content anywhere within the US and its territories. Some content providers and channel stations that own the original content restrict recorded content from being streamed out-of-office. In this scenario, you might see a message like: Due to licensing restrictions, DVR content from this channel is not available out-of-office.,Yes. You can set DVR recordings from the Guide section of the app or from the program info page when that content is available on live TV. First go to . To view your eligible recorded content go to the Recorded section. To manage your DVR recordings go to either Upcoming or to Series. No, only Verizon authorized routers are supported to work with the DVR management feature at this time. The Verizon Media Server (VMS) is the Fios TV One set-top box (STB) that you get with your Multi-Room DVR Enhanced or Premium Service (referred to as Multi-Room DVR Enhanced Service in the FAQ). This is a feature available with the Fios TV Mobile app that allows live TV streaming and DVR streaming from the Verizon Media Server (VMS) to an eligible mobile device or tablet. With the VMS streaming feature, subscribers of both Fios Internet and Fios TV service that includes the VMS box can watch virtually all subscribed live TV channels while in-office and connected to the Fios router. There may be some configurations (as an example, the VMS configured as an IP client) where watching the full channel lineup is not supported. In addition to the live TV VMS streaming, subscribers of both Fios internet and Multi-Room DVR Enhanced or Premium service can also stream DVR content:,To start live TV streaming or DVR streaming from your VMS, your mobile device must be auto-paired with the VMS. To do this, your Fios TV Mobile app must be launched in-office while connected to your office Fios router. To learn more, read the FAQs on Verizon Media Server streaming. Viewing content on mobile devices is best effort and is not guaranteed. Simultaneous viewing of your channels and recorded content on your TV and scheduled recordings take priority over streaming to mobile devices or tablets. These can override active streaming sessions to your device. The Fios TV Mobile app uses the local network to communicate with your Fios router to deliver content. Be sure to allow this permission to fully enjoy the app. You must be subscribed to both Fios Internet and Multi-Room DVR Enhanced or Premium Service to access your recorded content and live TV on your eligible mobile device or tablet. Download the Fios TV Mobile app from the iOS, Android, or Amazon Kindle app stores. Launch your Fios TV Mobile app with your Verizon My Business username and password while you are in-office and connected to your Fios Router. Log into with your My Business user ID and password to check your Fios TV plan. To determine if your business is eligible for an upgrade to your service to include Multi-Room DVR Enhanced or Premium Service, please call Verizon at (). Follow these steps to add (auto-pair) your mobile device to your VMS:,Check on your TV:,Check within Fios TV Mobile app:,The VMS can support up to fifteen mobile devices. Only up to 5 simultaneous streaming are supported. A combined maximum of up to five live TV and/or DVR streams are supported. You are considered in-office when your device is connected to your Fios Router. If you are not connected to your Fios Router, you are considered out-of-office. Out-of-office connection can be over Wi-Fi or over a wireless mobile data network. Yes. You cannot stream live TV from your VMS to your device while away from the office. You can stream select live TV channels via Uplynk. Recorded content can be streamed from your VMS to your device in-office. Up to five simultaneous live TV and recording streams are supported. Previously recorded content can be streamed from your VMS to your device while you are away from the office and within the US and its territories. Some content providers and channel stations that own the original content restrict recorded content to be streamed out-of-office. In this scenario, you might see a message like: Due to licensing restrictions, DVR content from this channel is not available out-of-office.,Some content providers and channel stations that own the original content restrict recorded content to be streamed out-of-office. In this scenario, you might see a message like: Due to licensing restrictions, DVR content from this channel is not available out-of-office. Also, if a certain recorded content is being streamed to a mobile device out-of-office, then that recorded content cannot be streamed to another mobile device out-of-office. No. Recorded content is not available outside the United States. You can watch live TV from several launch points. Your options are:,If your option is a icon, you already have access to the full channel lineup. If your option is via Uplynk (i.e. the icon), you can use the drop-down menu and select the icon to access your full channel lineup in-office. If your VMS has several users watching live TV at the same time and/or there are multiple simultaneous recordings, then your VMS has no resources available to stream to your device. In this event, you have the option to 'Stream From' Uplynk. Your VMS also allows streaming to multiple mobile devices. You may not be able to stream to your device if your VMS has no resource available. Uplynk allows you to continue watching live TV from available channels. Simultaneous viewing of your channels and recorded content on your TV and scheduled recordings take priority over streaming to mobile devices or tablets. These can override active streaming sessions to your device. Select from the section of the app. Stream your recorded content from the section of the app. Look for the icon for a given recording. For recordings that have multiple episodes, select the program title to get the individual recordings. Look for the icon for these individual recordings. Choosing the VMS for streaming is no different than selecting a VMS for viewing or scheduling your recordings. You always have a default VMS selected. To change your VMS, go to the DVR > Recorded section of the app and choose your VMS. Streaming will happen from that VMS. Choosing your preferred VMS from the Stream From section of the app is another option. You will be unable to stream your recordings in the following scenarios:,If your VMS has several users watching live TV at the same time and/or there are multiple simultaneous recordings, then your VMS has no resource available to stream to your device. In this event, you have the option to Uplynk. Your VMS also allows streaming to multiple mobile devices. You may not be able to stream to your device if your VMS has no resources available. Uplynk allows you to continue watching live TV from available channels. Simultaneous viewing of your channels and recorded content on your TV and scheduled recordings take priority over streaming to mobile devices or tablets. These can override and terminate active streaming sessions to your device. You can only stream recordings from your VMS. If you are having issues establishing a connection between your mobile device and your VMS or you are getting streaming errors, please reboot your VMS. Go to the menu on your VMS, and then go to Customer Support. Choose Top Support Tools, then Reboot STB. If problems persist, please access the Help section of the Fios TV Mobile app. You may also submit your issue to Fios technical support. You must be connected directly to your office Fios router. You might have certain Wi-Fi extender and/or multiple router configurations in the office that are not recommended and may prohibit you from streaming your content or auto-pairing your device with your VMS. The Fios TV Mobile app uses the local network to communicate with your Fios router to allow use of the remote control feature in the app. Be sure to allow this permission to fully enjoy the app. Connect your device to your Fios router and sign into the app. The app will automatically recognize all set-top boxes on your account. From there, you can simply select the remote control icon in the upper right hand corner of the app to begin using your device as a remote control. If you have more than one router in your office, be sure to connect to the same router that your set-top box is connected to. You may reboot your set-top box and wait until it is ready for operation. Close the Fios TV Mobile app and relaunch it. Your device should now recognize your set-top box. It may take up to 20 seconds for the device to recognize your set-top box. If these steps did not work, here are more reasons as to why you can't communicate with your HD set-top box:,After you select your set-top box, allow up to 20 seconds for the device to recognize your set-top box. Once it is recognized, your set-top box will respond to the app's remote control. Standard definition set-top boxes do not have the technical specifications to support remote control functionality from the app. To upgrade your service to include an HD set-top box, please call Verizon at (). Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreOak View Group Deliver Unmatched Fan Experiences Business
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! Choose your country to view contact details. Manage your account or get tools and information. Large sporting and concert facilities that are home to major sport franchises don't run themselves. Keeping fans happy at games and remaining a venue of choice for big music acts and other live events takes hard work from companies like Oak View Group and its facilities division. As a full-service venue management and event programming company, Oak View Group's goal is to provide services, resources and expertise designed to deliver a unique guest experience for venue attendees. Creating these experiences sometimes means guiding major upgrades and renovations for large and sometimes historic venues to enable innovation with the latest technology, including 5G solutions and interactive mobile apps. Steve Collins, Oak View Group's President of Global Venue Development and Special Projects, describes their unique approach. There are many different ways that owners tackle how these buildings get built, and in many cases, the owner is okay with elements like distributed antenna systems, converged network systems, WiFi, Voice and Data Systems, and I could go on, but when these experiential elements get turned over to the general contractor, there's a loss of control there.,While owners appreciate these fan experience systems, Collins observes that there's always a danger of vendor fragmentation that results in a loss of control over the overall vision for the project. That's where Oak View Group makes a big difference, as a one-stop-shop for these varying systems. Owners can work with just Oak View Group and keep their vision for a project intact. We like to think of ourselves—when it comes to the design—as a company who can control that experience, and I think you can see it in a lot of different buildings because every one of these buildings has a different personality. We develop direct relationships with partners for those elements that touch the customer experience, and ensure they work directly for the owner. So we work directly with the owner on what are the owner's ultimate goals for this building, and that conversation continues throughout the whole process. It's unique that Oak View Group is taking that relationship and making it a direct one, both through design and implementation, he said. To help with these massive transformations, Oak View Group partnered with Verizon to build, rebuild and/or redevelop several world-class arenas, including the Climate Pledge Arena, UBS Arena, Moody Center Arena and Coachella Valley Arena. These arena transformation projects had a lot in common. They involved integrating different wireless technologies with the help of Verizon and navigating the challenges of the pandemic and each venue's unique requirements. President of Global Venue Development & Special Projects, Oak View Group,The main attraction, be it a sporting event or a concert, is often the biggest part of the experience when going to a live venue. But attendees have expectations beyond being entertained by the action on the field or stage. The experience also includes showing their tickets to gain admission, finding their seats, buying food and merchandise, and even sharing their experiences on social media. Fans may even be able to use a purpose-built app associated with the event. Everything that happens at a major event relies on data and connectivity, whether it's handheld ticketing devices, point-of-sale (PoS) devices or Wi-Fi hotspots. The latter allows attendees to connect, and merchants, concession stands and back-office operations may also use them to enable a streamlined experience for all attendees. Oak View Group is a key partner in enabling every interaction at the venues it works with, both during the event and leading up to it. With the ultimate goal of immersing fans in a next-level experience during every visit, Oak View Group relies on Verizon to help implement an infrastructure that supports optimal data transmission for all building systems, tenants and attendees. The collaboration between Oak View Group and Verizon to develop and transform Climate Pledge Arena, UBS Arena and Moody Center Arena all had one factor in common: navigating through a pandemic. Over the past two years, the pandemic has impacted how these facilities operated, as well as the design, construction and procurement of materials. This was especially significant when redeveloping a historic facility in Seattle with a $1 billion-plus budget. That was probably one of our biggest challenges that cuts across all of these buildings. We were actually offline—nobody working, nobody picking up a tool for six weeks, said Collins. The pandemic not only put pressure on the workflow that's typical of any modern construction project, but it also meant ventilating and sanitizing the venues to make sure people were safe. Beyond these challenges, each venue had unique requirements, especially the transformation of the old KeyArena into the Climate Pledge Arena in Seattle, which had the added challenge of installing state-of-the-art technology infrastructure without disrupting the building's historic exterior—all within a tight timeline. Oak View Group began a technological collaboration with Verizon to install the latest—and future-proof—technology infrastructure, without disrupting the building's historic façade. Collins noted that renderings of the Climate Pledge Arena often include the equally iconic Space Needle in the background. The look and feel of the exterior of that building is very iconic. When you come up to that building now, you're basically looking at the same building exterior as it existed when it was first built. There was a lot of creative engineering to keep that historic exterior structure intact, Collins continued. Others bidding on the project proposed demolishing the old building entirely, but Oak View Group's proposal was to keep its original iconic roof and glass façade. The only significant visible change to the building's layout was to accommodate fans with a bigger entrance—this took the form of a glass atrium that extends outward. To accomplish this transformation, there was a great deal of demolition to update and rebuild the inside, while carefully maintaining the building's historical components. , President of Global Venue Development & Special Projects, Oak View Group,In Seattle, Oak View Group went to work creating the ultimate arena experience that is home to two major sports franchises, and the host to the best in live music and entertainment. The transformed Climate Pledge Arena boasts 5G Ultra Wideband (UWB) in its bowl sections and 5G throughout the venue. It also harnesses Verizon's Distributed Antenna System (DAS) and Converged Network Services (CNS) to provide voice, data, security and Wi-Fi services. The DAS is neutral in that it easily accommodates other mobile communications providers on the system—ensuring true interoperability. Everything in this historic yet modern facility leverages connectivity and the latest technology—even the beer machines leverage the network and work with QR codes. Other innovative aspects of the facility include a living wall, a video wall, a rainforest wall and cashier-less scanners—it lives up to its name by being the greenest arena on the West Coast, right down to its ability to freeze rainwater to make the ice for hockey games. All this is supported through Verizon's Wi-Fi and local area network (LAN) that leverages Cisco equipment, licenses and support. Moreover, these innovative offerings are implemented with the help of Verizon's professional services, all with consideration for historical artifacts, including the original rooftop, which is part of the National Register of Historic Places. Oak View Group Facilities had a deadline to complete infrastructure upgrades, too—the venue was slated to reopen in late summer 2021. Meeting these deadlines meant that Oak View Group had to take a systematic approach. From an Oak View Group perspective, we're not starting off the project thinking we'll put technology in for technology's sake, and we want to make sure that we're putting in the best technology that gives us the greatest impact to our customers and clients, and also the greatest opportunity to leverage our investments. A lot of those decisions don't come until later. But foundationally, the most important thing for us, as we're building out these critical systems on the network and cellular side and as we start to hone in on what the rest of the technology platform looks like, is that the design is flexible and adaptable to be able to accept many of those things that come a little later in the project, said Collins. , President of Global Venue Development & Special Projects, Oak View Group,Just as Oak View Group's work didn't end with building construction deadlines, Verizon's work didn't end there either. The professional services team set up a temporary Network Operations Center to monitor the first dozen hockey games and concerts, along with a help desk operation to support LAN, wide-area network (WAN), firewall, Wi-Fi, Voice over Internet Protocol (VoIP), building systems and tenant setup and start-up issues. The irony of Climate Pledge Arena being a historic site was that it would be a test site for autonomous check out technology, which allows patrons to walk out with their purchases without having to pay—that's done automatically. Seattle was the test market for us, said Collins. There's a lot of moving pieces. The lessons from the rollout at this venue would be applied to the UBS Arena deployment, which had its own unique characteristics. , President of Global Venue Development & Special Projects, Oak View Group,After testing the Just Walk Out technology in Seattle, it was added to the development of UBS Arena but with different architectural constraints. The Climate Pledge Arena project needed to retain the roof and the façade but could build completely new infrastructure on the inside. The UBS Arena project had to accommodate any new technology without reworking the structure of the building. Those weren't the only differences that had to be taken into consideration. Other differences between the venues included the smartphone app, the layout of each building and how merchandising is handled. This meant that Verizon's expertise was critical in accommodating all the discrepancies. Seattle is almost all underground. UBS is almost all aboveground, Collins noted, which changes how to get signals to patrons in various areas of the building. Like Climate Pledge Arena, UBS Arena had a set deadline before hockey season started. Much of the arena's networking infrastructure is similar to the Seattle arena as well, including 5G UWB in its bowl sections, 5G throughout the venue, Verizon's mobile provider-neutral DAS, and CNS support for voice, data, security and Wi-Fi services, including wireless PoS. To promote successes from the grand opening, Verizon provided a Network Operating Center to support the venue's various inaugural events. The pandemic particularly impacted the UBS project because construction was shut down completely for six weeks. However, thanks to the direct relationship with Verizon, Oak View Group was able to make up lost ground. We can't operate the building without the network being lit up—so many systems depend on it, Collins said. Verizon was instrumental in problem-solving and figuring out what needed to be brought online for construction to move forward, whether it was building management systems or other factors to come on board later. Verizon established a temporary network for building systems during the construction phase. Whether it's a new build or a redevelopment of an existing venue, there's some foundational thinking at play to anticipate potential additions down the road while considering the individual characteristics of the building. Once decisions are made about how we're going to do this, they may be permanent. There's some pressure to make sure the foundation is right, even when you're doing a new build, Collins continued. Moody Center Arena shares many characteristics with Climate Pledge Arena and UBS Arena. But it's the first venue to be served by Oak View Group's food and beverage division—Oak View Group Hospitality—which benefits from mobile PoS. Moreover, while all three venues host many different events, Moody Center Arena has the most varied. With more than 15,000 seats, it hosts more than 150 nights a year of unique entertainment, including the best and biggest names in the music industry, UT women's and men's basketball games, family shows, and other sporting and local events. Most notably, Austin-based Academy Award-winner Matthew McConaughey acts as the Minister of Culture for the venue, ensuring Longhorn and Austin cultures are properly represented. It creates a fan experience that's authentic to Austin and unlike any other venue in the country. This array of events emphasized the need to implement a strong yet flexible foundation to support all fan experiences equally. One of the toughest things we grapple with from a technology perspective is the variety of events that have different needs, said Collins. A concert may have 2,000 people on the floor while the bulk of the audience is seated. You need to make sure that the experience for those 2,000 people on the floor is the same as those seated in the lower tier or the upper tier, he explained. But that setup could be for a single night and then be replaced with a sporting event the next, where a key consideration is feeding different scoreboards and making sure every attendee can see one. Any of those different configurations require a lot of thought, upfront design and collaboration as we change from event to event, since they physically change the dynamics of the building, Collins said. Every patron needs to be accommodated equally—no event should have a better or lesser experience, he said. That's where interoperability and flexibility of technology play a key role, as does a partner like Verizon, which can consult and help plan what's needed to enhance the fan experience at a world-class venue. A key benefit of Oak View Group partnering with Verizon on all of these major projects was that Verizon had the opportunity to learn lessons from each project. It could then apply those lessons to the next one, rather than Oak View Group working with a different provider and running into the same challenges each time. Verizon was also able to meet each requirement without running the risk of creating siloed systems. Climate Pledge Arena, UBS Arena and Moody Center Arena all run on Verizon CNS, so all stakeholders are served by the same infrastructure—tenants, vendors, patrons and owners, including back-office operations. That means elements of the building management system, such as heating, ventilating, air conditioning, elevators, lighting controls and cameras, run on the same Verizon network as the merchant services, ticketing and vendors, including major sports team stores—essentially all PoS. This convergence is critical to a foundation that can be expanded upon in case new functionality is required even years after the initial construction and redevelopment is completed. Deciding to add the Just Walk Out technology to UBS Arena is a great example of having the flexibility to add something down the road. Using the same network for everything means security is of paramount concern, so Verizon's expertise in Payment Card Industry (PCI) security and compliance played a key role in the network architecture of each venue. Verizon conducted a PCI assessment of the converged network at each arena, and Oak View Group provided a list of tenants to help Verizon help determine PCI compliance. Verizon also added security requirements for the vendors, and monitors any technology vendors install to help determine PCI compliance. Verizon also implemented a firewall-based cyber defense with user authentication at both Climate Pledge Arena and UBS Arena. For Oak View Group, having a partner that's interacting with venue owners both from a cellular and Wi-Fi perspective allows it to be efficient with how it builds and operates systems. We don't have fragmented or siloed discussions taking place where somebody is off doing the DAS design, and somebody's off doing the network design, said Collins. It also means Oak View Group can select best-in-class equipment to make sure it has the best foundation as well as the best systems layered on top, whether working on solutions to building management or PoS. If the foundational elements carrying all of this information and talking to all of these systems are not adaptable, flexible and reliable, everything breaks down, Collins said. Not having that adaptability and reliability means that everyone's experience breaks down—the team that's playing on the ice, the broadcasters covering the musicians performing on stage, the concession and merchandise vendors, and the ticket holder. , President of Global Venue Development & Special Projects, Oak View Group,Verizon's flexibility in new construction projects operated as a shock absorber for construction delays. Collins noted that each venue project Oak View Group worked on with Verizon was a true collaboration, whether it was rolling out 5G or building out networks in three of the business's buildings with the widest variety of events. The collaboration between Verizon and Oak View Group made us both better, he said. , President of Global Venue Development & Special Projects, Oak View Group,Are you seeking network consulting for your digital transformation? Verizon is a strategic consultant and partner, providing professional, digital and network infrastructure services. Choose your country to view contact details. Manage your account or get tools and information. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreHow Fiber Helps Marketing for Small Businesses
We've got some great deals going on right now exclusively for our online customers... chat now to hear more! 3 things you can learn from successful self-starters to help your business thrive. Whether you just took the leap to be your own boss or have been running your business for years, you can learn a thing or two from how others use technology to be successful. Here are two self-starters who use a mix of familiar and new small-business marketing tactics to keep their passion projects on the front burner while Verizon fiber connections support them behind the scenes. Many people decide to start their own business because of personal ambitions: more flexibility and freedom to be their own boss, financial independence, and a chance to fill a gap in the market. But some of the most successful business owners maintain momentum because they always make sure to look beyond self-interests. In other words, when making decisions about the company—adding or removing products; expanding to new locations—they stop to consider, "Who are we benefiting and how will this impact their lives?",Take Moonlighting cofounder Jeffery Tennery, who started his company in 2014 in response to the 2008 economic downturn. Like many people, he was scared of losing his job and determined to never feel that way again. He created a mobile platform that would help others find work as fast as possible to stay afloat during uncertain times. For Moonlighting to work, Tennery and team need reliable internet service. "You can't be a top-10 app in the App Store® if your app doesn't work right, and that really relies on a really great network," he says. "It's not only just us connecting to the servers and the things that go into our back office, it's actually how our users are able to connect and use it interactively because the platform is all about peer-to-peer connectivity.",Today, Moonlighting is used by everyone from DJs to graphic designers, truck drivers to personal trainers. Tennery is determined to help each and every member get the most bang for their buck. "One of the reasons why people come to Moonlighting is [that] we don't mess with your paycheck," he says. "You keep 100 percent of what you earn.",For Alexandra Daras, owner of retail boutique The Pretty Pink Rooster, customer service is all about emphasizing people's best qualities. "The most fun part about running my business is helping women look and feel great without spending a ton of money. That's what my business is about," she says. "If I can touch one person by helping them feel good about themselves, I can leave my work that day and know that I did the right thing and a good job.",Small boutiques like Daras' are able to compete with e-commerce giants by keeping their online stores up to date with the latest merchandise and ensuring that online payments go through without fail. Some are even experimenting with augmented reality (AR) to let customers try on outfits before buying them. To pull this off, retail owners need the ability to quickly upload photos and videos, which requires fast download and upload speeds. Having a website makes it possible for Daras to market her small business to women who might otherwise never learn about her store. By offering the same products and quality service online, she's able to reach even more women who might need that extra boost of confidence from The Pretty Pink Rooster. Growth is good, but not if you're unprepared to scale quickly. You need to be proactive and take steps to ensure you can keep customers happy no matter how big your business gets. This is especially important if you have any chance of becoming an overnight success. "We got featured in the Apple® App Store, which was a big deal, and they put us in the top 10 next to LinkedIn and Glassdoor. So, we grew to about 100,000 users in that first couple years, and then over the last 18 months, we are now at about 660,000," says Tennery. Now known as "the Swiss Army Knife of the gig economy," Moonlighting is one of the fastest-growing freelance marketplaces, helping people find jobs, promote their skills and build either their own freelance businesses or their own small businesses right from their mobile phones. "We're spending a lot of time making sure that our apps work great," says Tennery. "When you're doing that level of testing, making sure that your app works for 660,000 people—and we're scaling that to millions—it's important to have a really great network.",Moonlighting runs on fiber internet to keep customers connected. Why? Traditional cable transmits data as electrical signals. Fiber internet transmits signals through tiny strands of plastic or glass using light, which is a faster way to send data. It's also easily scalable. Once the network is in place, technicians can quickly update speeds with a keystroke to keep your business running. This flexibility allows the service to adapt as a company grows or to seasonally scale its business operations and services. If your business is located in an area that doesn't offer fiber, make sure your internet is still as fast and as reliable as possible to keep pace with your biggest fans (your customers). Social media platforms can help small business owners market themselves and stay competitive. With Facebook® Live and Instagram® Stories, businesses are able to take customers behind the scenes, announce 24-hour sales and, in some cases, ask for real-time feedback about what they'd like to see more of in the store. Alexandra Daras uses social media to market herself. The cost-effective strategy keeps her clothing and jewelry boutique on customers' radar. All that's needed to pull it off is ingenuity, ambition and a strong internet connection. "I'm on Facebook Live streaming new products and information that I have for the store. That's something I didn't do prior to when I was online," says Daras. She also uses a landline to communicate with merchandisers and shipping companies. Just as AR can help small to medium-sized businesses (SMBs) stay competitive, fast upload speeds make it much easier to match the always-on pace of social media. "The internet has changed the boutique industry," she says. "You can have an online website, you can have a brick-and-mortar store, and you can touch and reach thousands of people.",Daras and Tennery are smart, savvy entrepreneurs who made careful decisions about the tools and technology that power their passion projects. That's why Verizon fiber is essential to helping them market their small businesses. What type of internet is best for your business?,When you're on a shoestring budget with limited resources, Wi-Fi can seem like the best option, and that might work just fine—for now. But if you're serious about growing and staying competitive, you'll likely wind up using cable or fiber. When deciding which to choose, consider how the following factors might impact your daily operations (and long-term prospects):,Call sales,Chat with us,Have us contact you,Get updates,Already have an account?,* Required,The information provided will be used in accordance with our terms set out in our . Please confirm you have read and understood this Notice,Verizon may wish to contact you in the future concerning its products and/or services. If you would like to receive these communications from Verizon, indicate by selecting from the dropdown menu below. Please note that you can unsubscribe or update your preferences at any time. By submitting the form, you are agreeing to receive insights, reports and other information from Verizon and affiliated companies in accordance with our . California residents can view our California Privacy Notice . These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use both third party and first party cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies may be set through our site by Verizon and third parties. They are used to present Verizon advertising on third party sites that you may visit. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from Verizon. BackClear Filters,All Consent Allowed
Learn moreVideos related to "what to look for when buying internet"
How to set up Wi-Fi Backup (model ASK-NCM1100) | Verizon
Verizon Home Internet Just Got Dreamier
How to set up the Verizon Internet Gateway (models # WNC-CR200A & ASK-NCM1100)
Case Studies related to "what to look for when buying internet"
Prosegur Scaling Securely with LTE Business Internet Business
Prosegur found what it was looking for with Verizon. LTE Business Internet from Verizon combines compatible wireless routers with connectivity on the 4G LTE network.
Remote Internet Access Solutions Case Study Business
Read customer success stories on remote internet solutions from Verizon. Discover how Verizon has helped facilitate projects using remote internet access.
How EverWash is Improving Car Wash Technology with Wireless Business Internet Business
Learn how EverWash is utilizing Verizon's wireless business internet to improve car wash technology for owners and helping them deliver a positive customer experience.
Related Devices
Ashburn, Virginia, United States(based on your internet address)