Application Performance Management and Monitoring

Better monitor the performance of your applications.

Give people the seamless performance they expect.

No matter what, your customers want the best experience. Of course, they deserve it. This means reliable application performance is critical to your reputation and bottom line. Consider this, even a slowdown in one of your applications can have a major impact on customer satisfaction. To provide visibility into every app across your network, we offer Business Process Application Monitoring (BPAM) as a key component of our Integrated Visibility Services portfolio. We can provide the intelligence you need to transform your IT environment from a reactive model to a proactive one where you can respond and adapt to business challenges.   

When you combine BPAM with other Integrated Visibility Services, you can monitor your full application stack: from your network components to the application topology and performance to your end-user experience. This enables the end-to-end visibility and intelligence you need to drive the application performance and overall business outcomes for success in today’s demanding enterprise environment.

What is Business Process Application Monitoring?

Business Process Application Monitoring lets you monitor modern apps and business transactions quickly and efficiently. You can monitor business transactions end to end, down to code-level if needed. Using a pay-as-you-go consumption-based model, BPAM also provides a better understanding of application performance so you can scale resources based on demand.

How does Business Process Application Monitoring work?

Your Verizon support team will setup your service implementation and will alert you via email notification when available. Once deployed, you can view application performance using an integrated AppDynamics dashboard via the Verizon Enterprise Center.

Features and benefits

Integrated Visibility Services helps you improve critical business processes by monitoring your infrastructure and app performance within the data center. And then extend your focus with data collection that reaches end-user experiences.

  • Better visibility. Understand every aspect of service delivery infrastructure from a single dashboard
  • Performance metrics. Measure the efficiency, availability and overall performance of every app
  • Drive improved experiences. Continually monitor and fine tune the experience and related app components
  • Pinpoint reporting. Provide IT with the exact trouble areas during app issue scenarios


managed network, hosting and security devices


managed networks in over 150 countries


professional services experts ready to meet your needs


decades managing customer networks

Managed & professional services

Keeping in-house staff trained on all the newest technologies while monitoring hundreds—or even thousands—of devices and suppliers can be daunting. Our managed and professional services provide a cost-effective alternative to in-house network monitoring and management. With comprehensive tools and leading SLAs, we can help free up your IT staff to focus on revenue-generating projects instead.


*Gartner, Magic Quadrant for Network Services, Global. Published: 20 February 2020 Analyst: Neil Rickard | Bjarne Munch | Danellie Young . As a Leader in Magic Quadrant for Network Services, Global 2015 - 2020; As a Leader in Magic Quadrant for Global Network Service Providers in 2011-14; As Verizon Business in Magic Quadrant for Global Network Service Providers 2007, 2009-2010; As Verizon Business in Magic Quadrant for Managed and Professional Network Service Providers, North America in 2008.

The Gartner report is available upon request from Verizon. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

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