Challenge
Outdated equipment was preventing the airline from improving customer experiences.
- The airline’s communication systems across the globe lacked interoperability
- Employee productivity was limited by dated network technologies
Solution
The airline moved away from old systems and placed its trust in cloud-based communications.
- Connected the global network of offices and airports
- Replaced disparate systems, placing internal communication systems in the cloud
- Streamlined the integration of legacy and acquired IT assets
Outcome
The airline’s globally connected cloud system improved cyber security and gave it the ability to engage passengers with location-based information.
- 400 disparate airline communication systems replace by cloud
- 6,700 daily flights supported by unified global communications
- 350 locations connected across 50 countries
How we built the solution.