What it is
Gives you ongoing expert policy-management support for your critical security devices, infrastructure, and software-as-a-service (SaaS) ecosystem.
24/7 monitoring and management: 24/7 monitoring and management for a wide array of security devices across your various locations.
Vendor neutral: A vendor-neutral service, you can select world-class products, help protect past investments and avoid vendor lock-in.
Device health: We monitor the health of serviced devices 24/7; measuring various attributes of the device or service, and issue a health incident ticket if one or more thresholds are reached.
Unified security portal: Get timely views of serviced devices and incidents, and a communication channel with our Security Operations Center (SOC), for investigations and change request submissions.
Granular search: Our dashboard provides granular search and query capabilities, comprehensive reporting and analysis on incidents and logs.
Trends and reporting: Display trends on your security incidents and compare your results to aggregated trends that impact our other customers.
Intelligence: Access security intelligence in risk briefings, reports and updates
MSS flexibility: Its Security Device Monitoring and Management portfolio, includes:
- Health monitoring
- Device management
- Policy management
- SaaS policy management
- Policy management consultative
Reduced and managed risk: Our MSS offerings help reduce and manage risk by giving you the flexibility, assurance and operational support required to conveniently, consistently and remotely monitor and manage your IT security assets and technology across a broad set of security vendors.
Features
Health monitoring
Helps protect infrastructure through early failure detection using a technology-agnostic approach.
Device management
Enjoy peace of mind with timely updates and 24/7 management of your security devices.
Policy management
Keep your policies aligned and in line with help from our seasoned security professionals.
Policy management consultative
Get help developing, securing and fine-tuning policy rules with actionable advice.
SaaS policy management
Helps exicute policy changes for your cloud vendors and extends policy management into your SaaS environment. If you need help developing the policies, we can do that too with an optional Client Service Engineer.
Resources
2025 Data Breach Investigations Report
Today’s threat landscape is shifting. Get the latest updates on real-world breaches and help safeguard your organization from cybersecurity attacks.
Manage risk across digital infrastructure.
Comprehensive and tailored managed security services to help address critical business needs, so you can focus on what’s most important.
Cyber Risk Monitoring fact sheet
Measure your risk and security posture with comprehensive visibility and daily updates that address gaps and help maximize security ROI through actionable data.
2024 Mobile Security Index
Learn about the latest mobile security threats and how to help protect your organization.
FAQs
Provided by Verizon Managed Security Services, Device Health and Availability Monitoring provides a network device monitoring service that offers experienced support and the latest digital tools to help you quickly identify unhealthy devices and keep your business running. With the help of an experienced Security Services Advisor, you can stay updated on new observations and trends around the security landscape.
This managed service offers peace of mind through expert device policy configuration and network configuration management. We provide the knowledge and skills to make implementations and change requests to policy rule sets, and validate new rule sets against existing policies to help avoid harm to existing infrastructure.
With our global infrastructure, world-class services and security professionals, our Managed Security Services (MSS) helps you meet a wide range of security challenges. We provide actionable intelligence and risk ratings to help you allocate the right resources against the most dangerous threats. Our consistent policy management and incident handling can provide a unified view of your security posture across your serviced devices and SaaS environment. Our experienced security consultants have the knowledge and management capabilities to help you design and roll out your security strategy on a global scale. Overall, Verizon MSS can help you mitigate the risk of vulnerabilities and better protect your infrastructure so you can stay focused on managing your business.