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    Improving CX

    Learn about ways CX impacts your Brand.

    Analyst Report

    Guide to Remote & Hybrid Working Contact Center Solutions

    This ContactBabel inner circle series report covers how to engage customers, empower agents and build personalized experiences with Verizon Virtual Contact Centers.

    Jun 1, 2022 ,  65 min read

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    Case Study

    Connecting mobile workers to better results keeps you ready Unistress Case Study

    In large-scale construction, connecting and coordinating with suppliers and customers is critical to success. The Unistress Corporation was beginning to understand just how important a reliable phone system could be in enabling those connections and staying ready. With One Talk from Verizon, Unistress not only got a high-quality phone system, it also got features to boost team productivity whether employees were at their desks or on the road.

    May 10, 2022,  6 min read

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    White Paper

    The Foundation of Next-Gen Connected Cars White Paper

    This whitepaper covers how MEC and 5G will be even more crucial for unlocking the benefits of autonomous vehicles which continues to be the future of technology in cars.

    Apr 7, 2022,  21 min read

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    Infographic

    5G: Driving Real-Time Connected Patient Care Infographic

    5G: Driving Real-Time Connected Patient Care Infographic | Verizon This infographic goes over new HIMSS market research on health care and the importance of 5G connectivity in providing a reliable network for healthcare workers.

    Apr 4, 2022,  1 min read

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    White Paper

    Tackling Business Challenges for 2021 and Beyond

    Learn about how successful organizations focused on unifying the intersection of digital and physical selling as a result of the 2020 pandemic.

    Mar 9, 2022,  9 min read

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    Video

    Crowd Analytics - 5G Lab

    Verizon’s 5G Labs are using the power of 5G Ultra Wideband to transform businesses and reimage the fan experience using Crowd Analytics.

    Feb 17, 2022

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    Customer Success Story

    Frazil Transforms Retailer Experience with IoT Solutions

    Frazil utilized IoT solutions to combine a condition-based monitoring module with Verizon, to stay connected with machines across the United States.

    Jan 10, 2022,  9 min read

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    Article

    Drive-thru vehicle detection is shaping the future of customer experience

    Learn how drive-thru vehicle detection is playing a key role in the future of the restaurant customer experience.

    May 18, 2022,  5 min read

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    Article

    How virtual and augmented reality shopping can help transform the retail customer experience

    Virtual reality shopping and augmented reality shopping have the potential to redefine the in-store retail customer experience. Learn why.

    May 12, 2022,  3 min read

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    Article

    Delivering a personalized shopping experience with immersive technology

    Immersive technology has the potential to deliver a personalized shopping experience in a way that will revolutionize retail. Here's how it works.

    May 10, 2022,  3 min read

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    Fact Sheet

    Webex Calling Information Fact Sheet

    Find out how Webex Calling helps you stay connected to everything that matters with our Webex cheat sheet. We cover connectivity, business benefits, and much more.

    Nov 8, 2021,  4 min read

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    Article

    How retail store customer navigation technology can help improve experiences and revenue

    Retail store customer navigation technology can not only help shoppers find products but also enhance the entire experience. Learn more.

    May 6, 2022,  4 min read

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    Executive Brief

    The human connection: Using technology to create a better customer experience

    Attitudes are shifting when it comes to AI, according to Longitude and Verizon research. Digital experiences are getting more sophisticated as artificial intelligence (AI) delivers more responsive and human-like automated guidance.

    Oct 3, 2021,  3 min read

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    Infographic

    Infographic - Longitude

    The human connection: Using technology to create a better customer experience

    Oct 3, 2021,  3 min read

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    Case Study

    Revolutionizing the customer—and retailer—experience with rich and connected digital displays

    Discover how Verizon’s partnership with Cooler Screens improves the customer value chain. Learn how interactive technology can encourage consumer purchasing.

    Sep 13, 2021,  6 min read

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    White Paper

    Lessons from Customer Experience Leaders

    Here you will find the key take outs and learnings about how to become a customer experience leader.

    Sep 7, 2021,  2 min read

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    White Paper

    Weighing Technology Investments? New IDG survey identifies four IT priority areas

    New IDG survey identifies four IT priority areas: workplace collaboration; network connectivity and resiliency; cybersecurity; and customer experience.

    Sep 1, 2021,  9 min read

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