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Unified
communications
services

Help your people connect quickly
and reliably by combining your
communication tools into an
integrated solution.

  • Drive better collaboration, better communications and better outcomes.

  • Unified communications (UC) includes several communication tools and services that facilitate conversation, collaboration and productivity across devices, platforms and applications. Integrate services such as instant messaging; audio, web and video conferencing; email; calling and more to help teams interact easily, coordinate tasks and share information at any time, no matter where they work.

  • One Talk

    Boost productivity and deliver customer service you can stand behind. One Talk assigns one number that rings multiple compatible mobile devices, desk phones and computers, which means fewer missed calls and more opportunities to connect.

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  • Mobility

    Move freely across devices. Switch seamlessly
    between your desk phone and your smartphone.

  • More calls captured

    Reduce missed calls. Calls ring on your mobile
    and desk phones, so customers can reach you
    even when you’re on the go.

  • Virtual Communications Express

    Virtual Communications Express (VCE) gives you cost-effective unified communications to help improve productivity, efficiency and accessibility so you can deliver world-class service to customers.

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  • Integration

    Use your own broadband and port your current numbers to VCE for an easy transition. Bundle to include phone and messaging.

  • Self-management

    Access around-the-clock online training,
    support, billing access and self-service.

  • Unified Communications and Collaboration as a Service (UCCaaS)

    Connect your office workers to your mobile workers and to the systems both groups use every day with a cost-effective, cloud-based, high-availability communication solution.

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  • Scalable

    Scale with your business and deploy
    more quickly so you can focus your
    IT on core projects that improve your
    competitive advantage.

     

  • Flexible pricing

    Benefit from predictable per-user, per-month
    pricing, and limit expenditures by buying only
    what you need, when you need it.

     

  • Product finder

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Resources

    • Connecting colleagues on their digital journey

      Most businesses embrace a cloud-first culture, and how we work is rapidly evolving. Verizon can offer solutions to tap into the full value of our customers’ unified communications and collaboration (UC&C) investment.

      Watch the webinar

    • Remote work is  here to stay.

      A new report from Harvard Business Analytic Services finds that remote work can be as effective as onsite work—and that organizations with advanced digital workplace strategies are having the best outcomes. See what it takes to successfully create the workplace of the future and gain the advantages that can come from it.

      Read the report

  • What is unified communications?

    Unified communications erases the distance between your employees, partners and customers.

    Learn how

  • Beyond Voice over IP (VoIP) and video

    Explore this guide to unified communications solutions.

    Read more

  • UC&C takes center stage

    Staying connected has become a priority. Unified communications and collaboration is the platform to make that work.

    See more

  • Keep teams connected and sharing.

    Simplify how employees work using unified communications and collaboration.

    Read the brief

  • How emerging technologies will change UC

    IT leaders have to make quick decisions on how machine learning, artificial intelligence and other tech impact their remote workforces.

    Learn more

  • 7 steps to unifying the user experience

    Evaluate the use of adoption and lifecycle programs when implementing new UC and conferencing services.

    Read the report

  • How remote work is impacting workforce communications

    Explore the impact of the COVID-19 pandemic on workforce communications and how the shift to remote work highlights the importance of UCaaS for business continuity.

    Read the report

  • Improve the work-from-home experience.

    New research shows that remote working is here to stay. Get data-driven insights into our new normal and learn how the pandemic shed light on the importance of UCaaS for business continuity. 

    Learn more

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