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Reinventing retail.

Discover the technology that’s helping the industry set new trends.

 

 

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The future of luxury retail

The luxury retail industry is always evolving. As consumer preferences and shopping habits change, retailers are embracing the latest technologies to provide immersive, digital shopping experiences. 

In our new Future of Luxury Retail series, we spoke with experts in fashion, customer psychology and retail technology on everything from immersive in-store experiences to personalised, seamless shopping across on and offline.
Explore the full series of videos, articles and interviews below.

Select a topic below for more insights.

Redefining shopping in the digital age

6 mins | Howard Saunders | Retail Futurist 

In this first episode, we sat down with Futurist Howard Saunders to hear his thoughts on the future of retail. By keeping close to the latest trends, he’s developed an understanding for consumer behaviour, the power of technology and the need to think more laterally about shopping. 

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Read articles below for more information.

Introduction to the future of luxury retail

What impact is technology having on luxury retail? From greater supply chain transparency to creating “experiences worth sharing” in-store, technology is helping brands to meet new customer preferences. 

Redefining shopping in the digital age

In a world where people arguably “own too much,” what’s still motivating shoppers to buy? Store experience holds more power than we think. See how shopping is changing.

Connected shopping

7 mins | Natalie Berg | Retail Analyst 

In the second episode of our series, we talk to Retail Analyst and NBK Retail Founder Natalie Berg. Through technology, consumers are more connected than ever–with unlimited choice, insider knowledge and new digital experiences. Learn how technology is shifting the landscape. 

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Read articles below for more information.

Ultra-connected experiences

Technology is bridging the gap between luxury retail and the average consumer. Influencers and concepts like the metaverse are allowing for increased access to premium services and changing attitudes, too. 

Anatomy of an ultra-connected consumer

As consumers become more empowered by connectivity, luxury retailers are raising their game to provide convenience—with technology at every touchpoint. See how experts view the connected consumer.

  • Embrace the next
    generation of retail.

To meet the ever-increasing needs of modern shoppers, you need technology that gives you agility, creativity and resilience. Imagine offering your customers more personal shopping journeys than ever before. Or giving them the very latest, immersive, engaging digital experiences. How about streamlining your supply chain with internet of things (IoT) to fix problems before they happen? Or analysing data with enterprise artificial intelligence (AI) to make more informed decisions about stock and pricing.

It’s time to embrace digital transformation in retail. Then you can unlock greater customer insights, enhance your operations and create secure omnichannel experiences that delight shoppers. This is reinventing retail. 
This is Enterprise Intelligence.

Discover retail reimagined

How technology is helping retailers meet their challenges and thrive.

How technology is helping retailers meet their challenges and thrive

 

 

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  • Be better connected with the right solutions.

We know the backbone of any major modernisation initiative is the connectivity of your people, processes and systems. As your trusted network partner, we can provide the infrastructure that enables you to experience and adopt innovation in a way that’s right for your organisation.

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