Equipment, Devices and Services

Equipment returns

Wireless

Wireline

To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day from the day you are requested to return your equipment.

To return your equipment:

Return rented equipment to The UPS Store nearest you
You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records)
Contact Verizon at 1.800.verizon (1.800.837.4966) if you have any questions.

View Fios Unreturned / Damaged Equipment Charges

View Fios Return Policy

Existing customer?

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Equipment, Devices and Services

Equipment returns

Wireless

Wireline

Existing customer?

Manage account

Manage equipment

Customer Learning Portal

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Equipment, Devices and Services

Equipment returns

Wireless

Wireline

Existing customer?

Manage account

Manage equipment

Customer Learning Portal

Let’s connect

Join the conversation.

Now, tell us where to reach you.

Congrats.You're enrolled.

First, tell us about your organization.

All set.

Congrats.
You're enrolled.