Everyone should be able to access and enjoy the latest technology - whether it be TV, the web, a landline phone or a mobile phone. We’re committed to making that a reality.
Accessible solutions from Verizon Wireless
From specialized text and data plans to text-to-speech, we offer a range of wireless solutions for customers with disabilities.
Accessible solutions from Fios by Verizon
From closed captioning to braille bills, we strive to make our Fios services and instructional materials accessible to everyone.
Wireless National Accessibility Customer Service Center
Monday – Friday, 8:00am to 9:00pm EST
*611 from your wireless phone
Fios Center for Customers with Disabilities
Monday – Friday, 8:30am to 5:00pm EST
Toll-free at 1.800.974.6006 (voice)
TTY 508.251.5301 (videophone)
Universal Design Principles
In 1987, we embraced Universal Design Principles that commit Verizon to providing products and services that are accessible to the broadest range of customers.