Tell us more about your issue.
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I have an issue with Verizon Wireless (phones, tablets & devices).
Account Issues:
Device and Other Issues:
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I have an issue with Verizon Residential (TV, Internet & home phone).
Account Issues:
Device and Other Issues:
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I have an issue with Verizon Enterprise (business devices & service).
Not seeing your issue or need to report something immediately?
Call Verizon Security Control Center at (800) 294-3496
or email EmergencyCyberReport@verizon.com.
Notice to Consumers.
Verizon is committed to providing a safe and secure network and we take all suggestions related to the security of our products seriously. Please be advised that:
- Verizon does not endorse, solicit, or request independent testing of Verizon services and products for security vulnerabilities. Additionally, all use of our products, services, and externally-accessible sites and applications must follow
all of our Terms and Conditions, as well as with all applicable laws and regulations.
- If information believed to be related to a vulnerability in a Verizon product or service is found, then Verizon would welcome this information to help mitigate a security vulnerability or to improve our security posture. We will investigate
the information and take action when appropriate.
- Please keep in mind that verification and addressing a reported vulnerability can and will take time, depending on the amount and quality of the information provided. Verizon cannot respond to every reported instance, but we will make
a concerted effort to investigate each one and act where appropriate.
- Confidentiality is very important to Verizon and as such we will keep all information related to any disclosure confidential.
- In order to protect customer privacy, Verizon does request that you not post or share information about a potential and unverified vulnerability in any public setting until we have researched, responded to, and addressed the reported vulnerability
and informed customers if needed.