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Change your wireless network from WEP to WPA2 or WPA

Verizon recommends using the strongest network encryption compatible with your network devices. In most cases, that is WPA2 encryption. However, you will notice some of the older devices below may not be compatible with WPA2 encryption. In those instances, WPA is the preferred encryption because it is still stronger than WEP.


For step-by-step instructions for upgrading your network security, select the router you are using and the type of encryption you prefer.

Verizon 9100VM Router Verizon 9100EM Router Figure depicting Verizon MI424WR router
Verizon 9100VM Router
Change to WPA2
Change to WPA 
Verizon 9100EM Router
Change to WPA2
Change to WPA
Verizon MI424WR Router
Change to WPA2
Change to WPA
D-Link DI-624 router
D-Link DI-624 Router
Upgrade to WPA2
Change to WPA
Actiontec MI424WR router
Actiontec MI424WR Router
Upgrade to WPA2
Change to WPA

IMPORTANT NOTE: While we strongly recommend that you upgrade to WPA2 and that you create a strong, unique encryption key/password, if you prefer to use less-secure WEP encryption, it is critical that you create a strong, unique WEP encryption key / password and change it regularly. Please do NOT use the WEP encryption key that is printed on the label of your router. The following link will provide instructions on how to create a strong, unique WEP encryption key / password: change encryption key

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