Verizon Hum+ Gen 2

Hum by Verizon connects you to roadside help when you need it, gives you updates on your car’s health, provides location services, hands-free access to your Verizon mobile number and much more. To check vehicle compatibility visit Hum's official page: https://www.hum.com/compatibility/. Check out our FAQs for more details: https://www.verizon.com/support/hum-by-verizon-faqs/. ~Gilbert

Yes. Learn more here: https://www.hum.com/features/wi-fi-hotspot/#:~:text=That's%20right%2C%20whether%20you're,has%20you%20covered%20and%20connected. -Joe

Yes. Hum has an optional Wi-Fi hotspot feature.

Yes. Hum does provide GPS location.

Hum+ helps make your driving experience safer, smarter and more connected. It provides emergency crash response, roadside assistance, vehicle diagnostics and more. Details and specs here: https://www.verizon.com/connected-devices/hum-plus-gen-2/ ~Maria

You can check compatibility here: https://www.hum.com/compatibility/ ~Peter

Please contact us for assistance with your device. https://www.verizon.com/support/contact-us/ -Joseph

Hum is compatible with your 2010 Mercedes-Benz vehicle, but remote unlock is not a Hum feature.

Yes. Hum is powered by the vehicle's OBD-II port.

The Hum OBD Reader plugs into your car's OBD-II port. Details and specs here: https://www.verizon.com/connected-devices/hum-plus-gen-2/ ~Maria

If you have the Hum+ device, you can add In-Vehicle Wi-Fi to your service for $10 per month. More information here: https://www.verizon.com/support/hum-by-verizon-faqs/ ~Maria

The Hum+ subscription includes all Hum features except Wi-Fi hotspot, which can be added for an additional $10 per month. Also, Hum+ does not include the Hum speaker. You can see all the features included with Hum+ here: https://www.verizon.com/solutions-and-services/hum/?adobe_mc=MCMID%3D74586979509729660534016869100031002651%7CMCAID%3D3025DC9F2F3D01F7-4000072F86EB2232%7CMCORGID%3D843F02BE53271A1A0A490D4C%2540AdobeOrg%7CTS%3D1623936468&mboxSession=a508b72ade9f448aacd9d17e816d9fc0#morefeatures

The main difference between Hum+ and Humx is that Humx comes with a Bluetooth speaker that lets you easily access 24/‍7 roadside and emergency support with the push of a button. If Hum detects a crash, emergency help can be sent and communicate with you directly through the speaker. The speaker also allows you to pair your phone to it, for older cars that do not already have Bluetooth built in. Roadside assistance and crash detection are still included with Hum+ but contact with Hum agents and roadside assistance are handled differently. For example, to access roadside assistance you would use the Hum app. (Humx customers can use either the Hum app or the Hum speaker.)

Our Hum devices are compatible with most cars models from 1996 and newer. Here's a link you can use to check compatibility: https://www.hum.com/compatibility/car ~Jesse