Reviews
3.2
175 reviews
41% of reviewers recommend this product.
A great device
26 days ago
Some Great Features
Kayy . 2 months ago
The Verizon Hum Team - 2 months ago
Hi Kayy. Thanks for your review. Yes, the Hum device gets its power from the car's OBD-II port. If it gets unplugged from the port, it no longer is powered and cannot provide its location. Thank you for your suggestion which we will share with our product managers.© 2020 Verizon. All rights reserved. Google and related marks and logos are trademarks of Google LLC.
Get help when you need it.
Take care of your car.
Encourage safer driving habits.
Design
Depth
1.00 in
Width
1.9 in.
Weight
1.41 oz.
Height
2.6 in
Battery
Standby Time
42 days
Usage Time
16 hrs.
Network
Connectivity
4G LTE
Additional Features
Verizon Apps
Hum app - Access Hum features right from the Hum app, including maintenance reminders, help finding your parked car, repair estimates and more.
Line Limit
Four Hum lines per account. Does not count towards phone and tablet line cap.
Performance
Processor
MODEM/Baseband processor + AP – VIA Telecom CBP8.2
SKU#
SKU#
VZ-0410-001-US
What's in the box
- OBD II Reader
- 1000mAh battery
- 12 Volt Adaptor Charging Cord
- Quick Start Guide
© 2020 Verizon. All rights reserved. Google and related marks and logos are trademarks of Google LLC.
Verizon Hum+ Gen 2 Reviews
3.2
175 reviews
41% of reviewers recommend this product.
A great device
26 days ago
Some Great Features
Kayy . 2 months ago
The Verizon Hum Team - 2 months ago
Hi Kayy. Thanks for your review. Yes, the Hum device gets its power from the car's OBD-II port. If it gets unplugged from the port, it no longer is powered and cannot provide its location. Thank you for your suggestion which we will share with our product managers.WiFi Option Great Not the Diagnostics
Church719 . 2 months ago
The Verizon Hum Team - 2 months ago
Hi. We're sorry you had difficulty with your Hum device recently. If you would like us to troubleshoot, feel free to contact us directly at humfeedback@verizonconnect.comI've had it for several years and vehicles
Manny . 4 months ago
The Verizon Gizmo Team - 4 months ago
Hi Manny. We're sorry for the loss of your uncle but are grateful that Hum was able to assist your aunt during a difficult time. We're happy you're still using Hum and that Hum was helpful in recovering your stolen car. Thanks for sharing!You won’t regret it!
Jass . 7 months ago
The Verizon Hum Team - 6 months ago
Thanks for taking the time to write such a detailed review that will help others who are considering Hum for themselves. Hum sure does have a lot of features, doesn't it? We're so glad that Hum has helped you in so many ways. Cheers!Worth the money after getting through the tech issues
8 months ago
The Verizon Hum Team - 7 months ago
We're glad that you are happy with Hum. We would like to know more about the issues you had so we can improve the experience for all our customers. If you have a moment, please contact us directly at humfeedback@verizonconnect.com.Garbage
Rybf . 8 months ago
The Verizon Hum Team - 7 months ago
If you are still having trouble, we would like to help. Please contact us directly at humfeedback@verizonconnect.com.Brings high tech features to my older SUV
SkTripGuy . 8 months ago
The Verizon Hum Team - 8 months ago
We're delighted that you are getting the most out of your Hum with all its features. Regarding the Safety Score, don't worry. The information is only available to you and anyone else on your Hum account. Even without a teen driver in the house, you might consider it as a way to check whether you are adding unnecessary wear and tear on your car through your driving habits. Cheers!Decent Phone
tester . 9 months ago
Almost caught my vehicle and house on fire!
Just me . 10 months ago
The Hum Team - 10 months ago
Thank you for taking the time to share your experience. Verizon takes any potential safety issues with its products seriously and we would like to investigate the issue you described. Please contact us directly at hum.ece@verizonconnect.com in order for us to investigate your claim.Verizon Hum+ Gen 2 FAQs
Renee . Dec 6, 2024
I can’t find the hum app
Chris . Dec 4, 2024
How much does it cost a month
See our connected plans here: https://www.verizon.com/plans/devices/ -Joe
Chief1989 . Nov 28, 2024
Does Hum+ Gen 2 provide WIFI after the vehicle is parked and turn off.
Yes, for a short duration. The wi-fi will shut off to save on the car's battery. You can extend the duration in the Hum app.
Chanty . Nov 19, 2024
Is it compatible with ford freestyle
Good news! The Hum compatibility checker says Yes. https://www.hum.com/compatibility/
Jeremy . Nov 3, 2024
If my car gets stolen can the police use this to help find it?
Yes, Hum by Verizon's Stolen Vehicle Assistance feature can help recover a stolen car. https://www.verizon.com/connected-devices/hum-plus-gen-2/ -Natasha
Sean . Oct 30, 2024
Does the Hum work with Carlinkit Tbox UHD Android 13 CarPlay AI Box? Also, does the Hum get charged by the OBD port?
The Hum device is powered by the OBD-II port. No; Hum does not work with CarPlay AI Box as it needs to be connected directly to the OBD-II port to function.
DirectJH . Oct 16, 2024
Does the HUM give real time tracking as well as notifications? Can you get location directly off app or only by contacting someone?
With the Hum app you can view your vehicle's location on the map. You can also set location boundary alerts to be notified when your vehicle leaves or arrives at a specific location.
Password recovery . Sep 28, 2024
How do I recover a lost password?
To reset your Hum by Verizon password, you can: 1. Open the Hum app. 2. Select Forgot Password? on the sign-in screen. 3. You will receive an email with instructions on how to reset your password. If you're still having trouble, you can call Hum Customer Service at (800) 711-5800.
Arnie . Jul 29, 2024
If I cancel the Hum, does my personal information stay on the device?
Factory Data reset to erase Hum search troubleshooting FAQ: https://www.hum.com/faq/troubleshooting/
Rhonda . Jun 24, 2024
I use a different cell carrier than Verizon so can I still use Hum?
You can keep your wireless carrier for your other devices, but Hum is sold and activated on Verizon. So, you could create a Verizon account just for Hum.