JBL Quantum ONE Headphones

Name: JBL Quantum ONE Headphones
Brand: JBL
SKU: sku4240076
Rating: 3.8795 (83 reviews)

Color

Black

Price

$329.99

$27.50/mo with 12 months financing exclusively with Verizon Visa® Card.

Quantity

This item is out of stock.

Free returns within 30 days.

Overview

Level up your gaming experience with the Quantum ONE Headphones. The lightweight headband features a ventilating leather-wrapped design with memory foam ear cushions for long-term gaming sessions. And, it works with both USB and 3.5mm headphone jacks so it works well with your system.

Immerse yourself in the game.
With professional-level 3D-audio positioning, you can create a custom soundscape that keeps you immersed in the game. JBL QuantumSPHERE™ combines JBL's algorithm with an integrated head-tracking sensor and by-pack mic for optimal sound.

Signature quality sound.
Hi-res certified 50mm neodymium drivers create a sound cover tuned by JBL's audiologists specifically for gaming. JBL QuatnumSOUND Signature puts you at the center of the game for a competitive edge.

Active Noise-Canceling.
Drown out the rest of the world and focus on the game. Active Noise-Canceling eliminates unwanted background noise and is designed especially for gaming environments.

Seamlessly compatible.
The Quantum ONE is designed for use with most systems, including PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. Check the connectivity guide for further compatibility.

Rally the troops.
The detachable boom mic with echo-canceling technology makes sure you're clearly heard at all times. There's a mute button built into the earcup if you need to go dark.

Audio-chat balance dial.
Balance out the audio between the game and your team. The DISCORD Certified audio-chat balance dial allows you to immerse yourself in-game, but still hear what's going on in chat.

A full suite of customization.
JBL QuantumENGINE PC software allows you to manage and personalize your gaming headset from a user-friendly dashboard. Create user profiles, modify microphone settings activate RGB effects from one convenient portal.

Reviews

3.9

83 reviews

90% of reviewers recommend this product.

Worth Every Penny and then Some!!!

Martinimedic . 14 days ago

I bought these thinking they might not be able to live up to the price tag. However, I was pleasantly surprised to find that the sound emanating from this headset is simply wonderful. I am a pretty old dude that enjoys gaming as much as a 18 year old college student on break. That being said, knowing what direction my opponents are approaching from and being able to have a distinct advantage such as that, makes my gameplay all the better. I am not a fan of the inline DAC with volume control but, when you buy this level of gear, there are some items that you learn to work around. The sound makes up for the little control knob sitting on my desk. Buy these things when they are in stock as they rarely last. Wonderful product worth every penny!

jbl.com Originally posted on jbl.com

Would never recommend or ever buy JBL again.

Tenshi . 16 days ago

Don't buy unless you want to experience bad audio, no ergonomics and feel like your head is trapped in a bag. Where do I even start with this thing. First of all, it sounds like static half of the time, I downloaded drivers, switched ports, everything, the static wont go away. The microphone is barely decent. The headphone itself is very tight and feels like it sticks to your head in a very uncomfortable way. I should have listened to the other reviews. These headphones are terrible.

Customer Support - 14 days ago

We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact

jbl.com Originally posted on jbl.com

Specs

Features

JBL QuantumSPHERE 360
Professional level 3D-audio positioning
JBL QuantumSOUND Signature
Next-gen ergonomic design
Active Noise-Canceling
Seamless compatibility with gaming platforms
Voice focus detachable boom mic
DISCORD Certified game audio-chat balance dial
JBL QuantumENGINE PC software suite customization

Specs

Weight: 13.01 oz.
Microphone Size: 0.23 x 0.10 in.
Driver size: 50mm dynamic driver
Microphone frequency response: 100Hz-10kHz
Maximum input power: 20mW
Sensitivity: 95dB @ 1kHz, 1mW
Maximum SPL: 97dB
Microphone sensitivity: -41dBv @ 1kHz/Pa
Impedance: 32 ohm
Microphone pickup pattern: Unidirectional

SKU#

JBLQUANTUMONEBLKAM

What's in the box

JBL Quantum ONE Headphones
3.5mm audio cable
Calibration microphone
Detachable boom microphone
Windshield foam for microphone
Type-C to A cable with Game/Chat Balance Dial
Quick start guide
Warranty card
Safety sheet

Reviews

JBL Quantum ONE Headphones Reviews

3.9

83 reviews

90% of reviewers recommend this product.

Sort by

Worth Every Penny and then Some!!!

Martinimedic . 14 days ago

jbl.com Originally posted on jbl.com

Would never recommend or ever buy JBL again.

Tenshi . 16 days ago

Customer Support - 14 days ago

We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact

jbl.com Originally posted on jbl.com

sh4d0w . 1 month ago

I bought this one a good sale for Black Friday and I expected it to be better than what it is. Like listening to songs with a lot of bass it’s not as bassy as it should be and when using it for Warzone its not very good for that either, my wired apple EarPods from 8yrs ago are better

Customer Support - 1 month ago

Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.

jbl.com Originally posted on jbl.com

Mute button problems...

DisgruntledUser . 1 month ago

Overall I was very pleased with the purchase, especially for the sale price! But must give it a low score for one glaring problem. My mic mute button appears to be partially stuck after only pressing it a handful of times in the first week of use. My mic wasn't working, no mute indicator. But when trying to toggle the mic with the button there was no change in state and the button didn't feel like it was depressing. Felt solid. I jostled the headset a little by bumping on my palm and it started working again. I'm very careful with my electronics, and I'm not sure how this happened within a week of limited use.

Customer Support - 1 month ago

We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact

jbl.com Originally posted on jbl.com

Fantastic headset!

Jheist1991 . 1 month ago

Got these on a killer sale, and dont regret it a bit. Great sound quality, connectivity options, and design. Only downsides I can mention are user specific, I found them a hair on the heavy side for long gaming sessions (4+hours) and the controls on the left can be a little confusing at first

jbl.com Originally posted on jbl.com

Buyer beware

Contraband . 2 months ago

After purchasing this headset, I was incredibly excited to get it unboxed and up and running. Took some tweaks to get them game audio ready. Which took some time to balance out, and the first problem started. First update removed every setting I changed. Then the headset started to cut out, and then completely die in a couple months. Which after spending this much money is beyond infuriating.

Customer Support - 2 months ago

Thanks for your feedback. We would like to know more about the issue with your JBL Quantum One and provide accurate troubleshooting steps to isolate the issue. Please contact us.

jbl.com Originally posted on jbl.com

Never even saw them

Disgruntled . 4 months ago

I literally never received these headphones. My salesperson input the wrong address so they were returned to sender due to wrong address. Verizon still hasn’t refunded me for this order.

Two years, second replacement.

Nickname6 . 8 months ago

The first year the headphones became filled with static. Now the USB keeps disconnecting.

Customer Support - 8 months ago

Thank you for bringing this to our attention. It's possible that the reason you hear a static sound with your JBL Quantum One is that your USB keeps disconnecting. Please try using a 3.5mm audio cable or a different computer and ports. If the issue remains the same, feel free to contact our customer support. https://support.jbl.com/us/en

jbl.com Originally posted on jbl.com

bbc 30cm . 1 year ago

Don't buy this headset. The cord is really bad. It's so bad that it wraps around all the time and after two weeks. Do you need a new cord?

Customer Support - 1 year ago

Thanks for sharing your feedback on our JBL Quantum ONE. We value your input, and we'll make sure to forward your feedback to the appropriate team.

jbl.com Originally posted on jbl.com

Quantum One seem great but..,

Greatone2218 . 1 year ago

Never got them, were never received

FAQs

JBL Quantum ONE Headphones FAQs

Sort by

Ryan H . Nov 27, 2025

headphones stating device not found when plugged in

Answer from Customer Support1 month

Thank you for your inquiry. We'd like to get more details about the issue with your JBL Quantum ONE. Please contact our customer support.

Was this answer helpful?

Darl . Dec 3, 2023

Can the ear pads be replaced?

Answer from Customer Support2 years

Thanks for your question. Yes, we have replacement earpads for your JBL Quantum ONE. For reference, here's the part number: 329-0QONEBLK0. For pricing and availability, and if you wish to place an order, please contact JBL Customer Support directly.

Was this answer helpful?

Gamer265 . Dec 1, 2023

Is there a way to buy the usb c replacement cord with the discord game chat dial in it?

Answer from Customer Support2 years

Thanks for your inquiry. To purchase the replacement USB Type-C to A cable with the Game/Chat Balance Dial, call us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)

Was this answer helpful?

himothy . Nov 18, 2023

Does the Quantum ONE connect via USB to the PS5 and will it be compatible?

Answer from Customer Support2 years

Thanks for your inquiry. Yes, our JBL Quantum One is compatible with the PS5 via USB connection.

Was this answer helpful?

BobP . Sep 6, 2023

Dolby atmos

Answer from Verizon Customer Support2 years

Please contact the manufacturer for additonal details about audio certifications here: https://support.jbl.com/customer-service/ -Joseph

Was this answer helpful?

Byob . Jul 4, 2023

Do these work on linux

Answer from Customer Support2 years

Yes, our JBL Quantum ONE will work on Linux.

Was this answer helpful?

BigNickHanging . Jun 22, 2023

Is there a way to replace the headband? I have had mine a little over a year so the warranty is up but the fabric on the headband is coming out from the plastic.

Answer from Customer Support2 years

Thanks for your inquiry. Please note that only the earpads for the JBL Quantum One are replaceable. However, the pad on the headband is not. Please contact our customer support for us to further assist you and check on your options.

Was this answer helpful?

epic34 . May 6, 2023

Does the JBL Quantum ONE support Dolby Access?

Answer from Customer Support2 years

Our JBL Quantum ONE was only tested to work with our JBL QuantumENGINE App. Using third-party software isn't guaranteed.

Was this answer helpful?

N3m0 . Jan 7, 2023

Is it possible to buy a new calibration microphone? I accidentally lost the one that came with my headset

Answer from Customer Support3 years

Thanks for reaching out. For price and availability of our JBL Quantum One's calibration microphone, please contact our customer support.

Was this answer helpful?

Jtmoney4893 . Jan 3, 2023

How can you capture sound from these to another PC for streaming!? I have a dual PC setup and would like to have these connected USB.

Answer from Customer Support3 years

Our JBL Quantum ONE can't be connected to two source devices simultaneously. This product doesn't have a multi-point connection feature.

Was this answer helpful?

JBL Quantum ONE Headphones FAQs

Sort by

Ryan H . Nov 27, 2025

headphones stating device not found when plugged in

Answer from Customer Support1 month

Thank you for your inquiry. We'd like to get more details about the issue with your JBL Quantum ONE. Please contact our customer support.

Was this answer helpful?

Darl . Dec 3, 2023

Can the ear pads be replaced?

Answer from Customer Support2 years

Was this answer helpful?

Gamer265 . Dec 1, 2023

Is there a way to buy the usb c replacement cord with the discord game chat dial in it?

Answer from Customer Support2 years

Was this answer helpful?

himothy . Nov 18, 2023

Does the Quantum ONE connect via USB to the PS5 and will it be compatible?

Answer from Customer Support2 years

Thanks for your inquiry. Yes, our JBL Quantum One is compatible with the PS5 via USB connection.

Was this answer helpful?

BobP . Sep 6, 2023

Dolby atmos

Answer from Verizon Customer Support2 years

Please contact the manufacturer for additonal details about audio certifications here: https://support.jbl.com/customer-service/ -Joseph

Was this answer helpful?

Byob . Jul 4, 2023

Do these work on linux

Answer from Customer Support2 years

Yes, our JBL Quantum ONE will work on Linux.

Was this answer helpful?

BigNickHanging . Jun 22, 2023

Is there a way to replace the headband? I have had mine a little over a year so the warranty is up but the fabric on the headband is coming out from the plastic.

Answer from Customer Support2 years

Was this answer helpful?

epic34 . May 6, 2023

Does the JBL Quantum ONE support Dolby Access?

Answer from Customer Support2 years

Our JBL Quantum ONE was only tested to work with our JBL QuantumENGINE App. Using third-party software isn't guaranteed.

Was this answer helpful?

N3m0 . Jan 7, 2023

Is it possible to buy a new calibration microphone? I accidentally lost the one that came with my headset

Answer from Customer Support3 years

Thanks for reaching out. For price and availability of our JBL Quantum One's calibration microphone, please contact our customer support.

Was this answer helpful?

Jtmoney4893 . Jan 3, 2023

How can you capture sound from these to another PC for streaming!? I have a dual PC setup and would like to have these connected USB.

Answer from Customer Support3 years

Our JBL Quantum ONE can't be connected to two source devices simultaneously. This product doesn't have a multi-point connection feature.

Was this answer helpful?