JBL Quantum ONE Headphones

Color

Black

Price

$149.99

was $299.99

Pricing reflects 50% savings.

$12.50/mo with 12 months financing exclusively with Verizon Visa® Card.

Quantity

This item is online only.

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Overview

Level up your gaming experience with the Quantum ONE Headphones. The lightweight headband features a ventilating leather-wrapped design with memory foam ear cushions for long-term gaming sessions. And, it works with both USB and 3.5mm headphone jacks so it works well with your system.

Immerse yourself in the game.
With professional-level 3D-audio positioning, you can create a custom soundscape that keeps you immersed in the game. JBL QuantumSPHERE™ combines JBL's algorithm with an integrated head-tracking sensor and by-pack mic for optimal sound.

Signature quality sound.
Hi-res certified 50mm neodymium drivers create a sound cover tuned by JBL's audiologists specifically for gaming. JBL QuatnumSOUND Signature puts you at the center of the game for a competitive edge.

Active Noise-Canceling.
Drown out the rest of the world and focus on the game. Active Noise-Canceling eliminates unwanted background noise and is designed especially for gaming environments.

Seamlessly compatible.
The Quantum ONE is designed for use with most systems, including PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. Check the connectivity guide for further compatibility.

Rally the troops.
The detachable boom mic with echo-canceling technology makes sure you're clearly heard at all times. There's a mute button built into the earcup if you need to go dark.

Audio-chat balance dial.
Balance out the audio between the game and your team. The DISCORD Certified audio-chat balance dial allows you to immerse yourself in-game, but still hear what's going on in chat.

A full suite of customization.
JBL QuantumENGINE PC software allows you to manage and personalize your gaming headset from a user-friendly dashboard. Create user profiles, modify microphone settings activate RGB effects from one convenient portal.

CA residents: see the

Reviews

3.8

124 reviews

74% of reviewers recommend this product.

Quantum One seem great but..,

Greatone2218 . 6 days ago

Never got them, were never received

Good for a time but eventually fails

ChemKat . 1 month ago

about a year ago I bought the headset maybe a year and a half ago and it was great up until recent where it started having a problem of the usbc slipping out constantly and making me have to quit my game to get my input fixed so I could actually speak and hear

jbl.com Originally posted on jbl.com

Specs

Features

JBL QuantumSPHERE 360
Professional level 3D-audio positioning
JBL QuantumSOUND Signature
Next-gen ergonomic design
Active Noise-Canceling
Seamless compatibility with gaming platforms
Voice focus detachable boom mic
DISCORD Certified game audio-chat balance dial
JBL QuantumENGINE PC software suite customization

Specs

Weight: 13.01 oz.
Microphone Size: 0.23 x 0.10 in.
Driver size: 50mm dynamic driver
Microphone frequency response: 100Hz-10kHz
Maximum input power: 20mW
Sensitivity: 95dB @ 1kHz, 1mW
Maximum SPL: 97dB
Microphone sensitivity: -41dBv @ 1kHz/Pa
Impedance: 32 ohm
Microphone pickup pattern: Unidirectional

SKU#

JBLQUANTUMONEBLKAM

What's in the box

JBL Quantum ONE Headphones
3.5mm audio cable
Calibration microphone
Detachable boom microphone
Windshield foam for microphone
Type-C to A cable with Game/Chat Balance Dial
Quick start guide
Warranty card
Safety sheet

Reviews

JBL Quantum ONE Headphones Reviews

3.8

124 reviews

74% of reviewers recommend this product.

Sort by

Quantum One seem great but..,

Greatone2218 . 6 days ago

Never got them, were never received

Good for a time but eventually fails

ChemKat . 1 month ago

jbl.com Originally posted on jbl.com

Great sound and really comfortable!

Irishpjh . 10 months ago

I bought these headphones before Christmas and have been using them while gaming and listening to music on my PC. The sound is amazing and they are really comfortable even after using them for hours in a row. The noise canceling feature works great.

jbl.com Originally posted on jbl.com

Excellent for PC Gamers!

CarlosA . 11 months ago

I have had my headset for a year now. I am a PC gamer, and these things are awesome! I don't need to mess with profiles to get games to sound right. They just work!

jbl.com Originally posted on jbl.com

Jido Soju . 1 year ago

The audio boom cable breaks really easily and they don’t sell replacements in the us which makes it incredibly difficult to find a cable that works for the headset other wise it a good headset should be 100$ since it’s listed 113$ on amazon

Remove the knob

adfkljgbn . 1 year ago

Whoever designed the unbelievably annoying knob that adjusts something with audio should be fired. It is an amazing headset in every conceivable way but why would anyone in their right mind think that adding that dumb knob was okay. It effectively cuts the wires' range in half since you can feel it dragging around whenever you need to move slightly.

Customer Support - 1 year ago

Thanks for your feedback on our JBL Quantum ONE. We're looking for ways to improve, and we'll make sure to submit your feedback to the appropriate team. If you need further assistance with your unit, please contact JBL Customer Support.

jbl.com Originally posted on jbl.com

GREAT QUALITY

CONDEMELL . 1 year ago

Yes, I'd recommend this product.

GOOD QUALITY GREAT FIT AND DURABLE... SMOOTH PLAYBACK

sony.com Originally posted on sony.com

Application sucks

Abber . 1 year ago

Application sucks, doesn't work, uninstalled and reinstalled multiple times- it doesn't want to uninstall or update to a new version wtv it keeps mentioning.

Customer Support - 1 year ago

Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Quantum ONE and the QuantumEngine software. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.

jbl.com Originally posted on jbl.com

When it works, its great.

0_0reilly . 1 year ago

This headset sounds great and I love the software that comes with it. This has been my opinion of this headset for a long time until recently. Every 2 weeks, this headset refuses to have sound. It simply does not register as headphones on my computer and will not change from speaker to headphone when I try. The only way I can remedy this is to completely uninstall the software then reinstall. When this is happening often, it gets annoying very, very, very fast. This will be my last high end headset from JBL, for the price that this headset costs, especially when I bought it several years ago, I expect more from my products and a functioning firmware system. This does not cut it anymore

Customer Support - 1 year ago

Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Quantum ONE. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.

jbl.com Originally posted on jbl.com

terrible design

guyperson . 1 year ago

the headphones work as headphones, except they had an annoying ringing noise for the first month. I called support and they were fixed without doing anything (as in I called support and then the ringing stopped). but the annoying thing is the volume mixer, just from moving, it has caused a break in one my computer's USB ports (the thing in the center snapped off, and as of the day I'm posting, the 2 other USB ports now don't work with the headphones. This is a problem I have never had with any other pair of headphones.

Customer Support - 1 year ago

Thank you for taking the time in providing us with your feedback. We're sorry to hear that our JBL Quantum One didn't meet your expectations. We're always looking for ways to improve. If you have any questions or concerns about your unit, feel free to contact our customer support for further assistance.

jbl.com Originally posted on jbl.com

FAQs

JBL Quantum ONE Headphones FAQs

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Darl . Dec 3, 2023

Can the ear pads be replaced?

Answer from Customer Support1 year

Thanks for your question. Yes, we have replacement earpads for your JBL Quantum ONE. For reference, here's the part number: 329-0QONEBLK0. For pricing and availability, and if you wish to place an order, please contact JBL Customer Support directly.

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Gamer265 . Dec 1, 2023

Is there a way to buy the usb c replacement cord with the discord game chat dial in it?

Answer from Customer Support1 year

Thanks for your inquiry. To purchase the replacement USB Type-C to A cable with the Game/Chat Balance Dial, call us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)

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himothy . Nov 18, 2023

Does the Quantum ONE connect via USB to the PS5 and will it be compatible?

Answer from Customer Support1 year

Thanks for your inquiry. Yes, our JBL Quantum One is compatible with the PS5 via USB connection.

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BobP . Sep 6, 2023

Dolby atmos

Answer from Verizon Customer Support1 year

Please contact the manufacturer for additonal details about audio certifications here: https://support.jbl.com/customer-service/ -Joseph

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Byob . Jul 4, 2023

Do these work on linux

Answer from Customer Support1 year

Yes, our JBL Quantum ONE will work on Linux.

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BigNickHanging . Jun 22, 2023

Is there a way to replace the headband? I have had mine a little over a year so the warranty is up but the fabric on the headband is coming out from the plastic.

Answer from Customer Support1 year

Thanks for your inquiry. Please note that only the earpads for the JBL Quantum One are replaceable. However, the pad on the headband is not. Please contact our customer support for us to further assist you and check on your options.

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epic34 . May 6, 2023

Does the JBL Quantum ONE support Dolby Access?

Answer from Customer Support1 year

Our JBL Quantum ONE was only tested to work with our JBL QuantumENGINE App. Using third-party software isn't guaranteed.

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N3m0 . Jan 7, 2023

Is it possible to buy a new calibration microphone? I accidentally lost the one that came with my headset

Answer from Customer Support1 year

Thanks for reaching out. For price and availability of our JBL Quantum One's calibration microphone, please contact our customer support.

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Jtmoney4893 . Jan 3, 2023

How can you capture sound from these to another PC for streaming!? I have a dual PC setup and would like to have these connected USB.

Answer from Customer Support1 year

Our JBL Quantum ONE can't be connected to two source devices simultaneously. This product doesn't have a multi-point connection feature.

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Aug 28, 2022

If I am playing on an Xbox series X with the headset plugged in, does it still need to be charged? Most wired headsets I’ve used did not need to be charged

Answer from Customer Support2 years

Our JBL Quantum One does not require charging. Simply connect the headphones to the controller of your Xbox Series X via the 3.5mm cable.

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