Sony WHCH720N Truly Wireless Noise Canceling In-Ear Headphones
Next-level noise-cancelling.
With Sony's Power Integrated Processor V1 and Dual Noise Sensor technology, these headphones offer long-lasting noise cancellation. Plus, with Adjustable Ambient Sound and Adaptive Sound control you can tailor sound to suit the environment around you.
Long lasting battery.
Dance away without having to stop for a charge. The headphones have up to 35 hours of battery life, so they can outlast even your longest playlist.¹
¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Reviews
3.9
9 reviews
57% of reviewers recommend this product.
WH-CH720N black
mariah24 . 22 hours ago
Sony North America Customer Support - 7 hours ago
Hi mariah24, Thanks for commenting. While we're glad to hear about your satisfaction with the amazing sound quality, very comfortable fit design, and customizable settings through the Sony Headphones Connect app of your WH-CH720N, we're sorry if you're experiencing an issue with the play/call/next/previous button. The available functions of the button may vary depending on the connected device, the music software, or app used. In some cases, it may operate differently or may not work even when the operations described on this link (https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html) are performed. For us to best assist you with your concern, please email us at socialsupport@am.sony.com with the following: Name: Sony.com Username: Model Number: Issue/Concern: Telephone Number: We're looking forward to hearing from you and thanks for choosing Sony! Best regards, Romeo Sony Social Supportsony.com Originally posted on sony.com
Perfect
Builder87 . 23 days ago
Sony North America Customer Support - 22 days ago
Hi Builder87, Thanks for sharing your review and experience with the WH-CH720N. We're thrilled that you like the comfort and noise canceling function of the headphones. Your feedback about the ambient sound is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Depending on the ambient condition and the type/volume of audio playback, the ambient sound may not be heard even when using the Ambient Sound Mode. If the headset is not worn properly, the Ambient Sound Mode may not work correctly. Wear the headset properly. Depending on the surrounding environment, wind noise may increase when the Ambient Sound Mode is turned on. In that case, change the Ambient Sound Mode settings from Normal mode to Voice mode using the “Sony | Headphones Connect” app. Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com. Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thank you for choosing Sony! -Ralphsony.com Originally posted on sony.com
Features
- Sony's Power Integrated Processor V1
- Up to 35 hours of battery life¹
- Lightweight noise cancelling headband
- Adjustable Ambient Sound and Adaptive Sound control
- High sound quality and well-balanced sound tuning
- Crystal-clear hands-free calls
- Voice assistant with Precise Voice Pickup technology
- DSEE
- Built-in microphone
- Google Assistant and Alexa compatible
Specs
- Dimensions: 8.2 x 2.2 x 8.4 in.
- Weight: 15.2 oz.
SKU#
SKU#
WHCH720NB
What's in the box
- Sony WHCH720N Truly Wireless Noise Canceling In-Ear Headphones
- USB-A to USB-C connector
- 3.5mm to 3.5mm cable
- Manual
Sony WHCH720N Truly Wireless Noise Canceling In-Ear Headphones Reviews
3.9
9 reviews
57% of reviewers recommend this product.
WH-CH720N black
mariah24 . 22 hours ago
Sony North America Customer Support - 7 hours ago
Hi mariah24, Thanks for commenting. While we're glad to hear about your satisfaction with the amazing sound quality, very comfortable fit design, and customizable settings through the Sony Headphones Connect app of your WH-CH720N, we're sorry if you're experiencing an issue with the play/call/next/previous button. The available functions of the button may vary depending on the connected device, the music software, or app used. In some cases, it may operate differently or may not work even when the operations described on this link (https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html) are performed. For us to best assist you with your concern, please email us at socialsupport@am.sony.com with the following: Name: Sony.com Username: Model Number: Issue/Concern: Telephone Number: We're looking forward to hearing from you and thanks for choosing Sony! Best regards, Romeo Sony Social Supportsony.com Originally posted on sony.com
Perfect
Builder87 . 23 days ago
Sony North America Customer Support - 22 days ago
Hi Builder87, Thanks for sharing your review and experience with the WH-CH720N. We're thrilled that you like the comfort and noise canceling function of the headphones. Your feedback about the ambient sound is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Depending on the ambient condition and the type/volume of audio playback, the ambient sound may not be heard even when using the Ambient Sound Mode. If the headset is not worn properly, the Ambient Sound Mode may not work correctly. Wear the headset properly. Depending on the surrounding environment, wind noise may increase when the Ambient Sound Mode is turned on. In that case, change the Ambient Sound Mode settings from Normal mode to Voice mode using the “Sony | Headphones Connect” app. Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com. Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thank you for choosing Sony! -Ralphsony.com Originally posted on sony.com
Nice Headphones at a Great Price!
So Cal Mom . 1 month ago
Sony North America Customer Support - 1 month ago
Hi So Cal Mom, Thank you for sharing your great experience with us! We're glad to hear that you enjoyed your flight using your WHCH720N headphones. Your satisfaction with the noise cancellation, comfortable fit, features, and overall performance of the unit are greatly appreciated. Thanks for choosing Sony! -Krissony.com Originally posted on sony.com
RE; Registration
donotemail . 3 months ago
Sony North America Customer Support - 2 months ago
Hi donotemail, Thank you for reaching out. We're sorry for any inconvenience you've experienced. Upon checking, Canada Computers is one of Authorized Retailers. Please check: https://www.sony.ca/en/electronics/retailers If you're having trouble with product registration, please contact our support hotline to walk you through or email us at socialsupport@am.sony.com. Best regards, Erinsony.com Originally posted on sony.com
Great product when working.
Hdksla . 5 months ago
Sony North America Customer Support - 4 months ago
Hi Hdksla, This is not the experience that we want you to have. Your feedback is extremely important to us and is very much appreciated. We would like to know more about what happened and help out. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number: Sincerely, -Ralphsony.com Originally posted on sony.com
Breaks easy
cwcwcw . 8 months ago
Sony North America Customer Support - 8 months ago
Hi cwcwcw, Thank you for reaching out to us. We're sorry to hear if the earcups are breaking off the headband. This is definitely not the experience we want you to have with our product. Allow us to help and do the best possible for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com: Name: Sony.com Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Krissony.com Originally posted on sony.com
Amazing over the ear headphones
dmnobles7887 . 9 months ago
Sony North America Customer Support - 9 months ago
Hi there! We are so glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carlsony.com Originally posted on sony.com
Great headphones
1 year ago
Sony North America Customer Support - 1 year ago
Hi Trevor Olsen, We're glad that you are enjoying the sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Davidsony.com Originally posted on sony.com
Sony WHCH720N Truly Wireless Noise Canceling In-Ear Headphones FAQs
Shsdo . Mar 31, 2024
that work with tha PLAYSTATION5?
Check out device compatibility here: https://www.verizon.com/products/sony-whch720n-truly-wireless-noise-canceling-in-ear-headphones/ ~Maria
Lady V . Mar 20, 2024
Does this headset connect to both Samsung and iOS?
You can use the Sony WH-CH720N with an iPhone or Android device with the same level of compatibility. Additional information here: https://www.verizon.com/products/sony-whch720n-truly-wireless-noise-canceling-in-ear-headphones/ ~Maria