Take your music experience to the next level with the Wireless Noise Canceling Headphones. These industry-leading noise-canceling headphones feature Dual Noise Sensor technology for an immersive listening experience. Adaptive Sound Control provides a personalized listening experience wherever you are. Speak-to-chat technology automatically reduces the volume of your headphones during conversations. Superior call quality with precise voice pick up means you will always be heard. And, wearing detection automatically pauses playback when headphones are removed so you never miss a beat.
Easy to use.
Touch sensors built into the earcup allow you to play, pause, skip tracks, control volume, activate your voice assistant and answer phone calls.
All-day battery life.
With up to 30 hours of battery life, these headphones will outlast even your longest playlist. And, if you're running low, quick charging means a 10-minute charge will give you 5 hours of playback.¹
Enhance your music.
Take your music to the next level with Edge-AI. Edge-AI analyzes your music in real-time to rebuild audio that may have been lost during digital compression for a fuller, richer sound.
Multiple device pairing.
Wireless Noise Canceling Headphones pair seamlessly with multiple devices, to make swapping from your phone to your laptop a breeze.
Long-lasting comfort.
The updated headphone design relieves pressure on the top of your head, for long-lasting comfort through all-gaming or a long day at work.
1. Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Easy to use.
Touch sensors built into the earcup allow you to play, pause, skip tracks, control volume, activate your voice assistant and answer phone calls.
All-day battery life.
With up to 30 hours of battery life, these headphones will outlast even your longest playlist. And, if you're running low, quick charging means a 10-minute charge will give you 5 hours of playback.¹
Enhance your music.
Take your music to the next level with Edge-AI. Edge-AI analyzes your music in real-time to rebuild audio that may have been lost during digital compression for a fuller, richer sound.
Multiple device pairing.
Wireless Noise Canceling Headphones pair seamlessly with multiple devices, to make swapping from your phone to your laptop a breeze.
Long-lasting comfort.
The updated headphone design relieves pressure on the top of your head, for long-lasting comfort through all-gaming or a long day at work.
1. Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Reviews
4.2
4.2 out of 5 rating
503 reviews
78% of reviewers recommend this product.
Amazing
5 out of 5 rating
Joshuasan . 7 days ago
Yes, I'd recommend this product.
Best purchase of my life. The cups show their age but the sound is still wonderful. Good job Sony.
Sony North America Customer Support - 7 days ago
Hello Joshuasan, Thank you for choosing Sony! We're honored to hear that your WH-1000XM4 headphones remain the best purchase of your life. We apologize that the ear cups are beginning to show signs of their age, yet it is wonderful to know the sound quality remains as impressive as the day you first put them on. To help you restore that out-of-the-box comfort, you can indeed obtain genuine replacement pads through our authorized parts partner at https://sony.encompass.com/item/12582299/Sony/X-5001-119-1/. Your loyalty highlights the enduring craftsmanship we strive for, and we are grateful to have been a part of your daily listening journey for so long. Best regards, -Fredsony.com Originally posted on sony.com
Amazing headphones with very few downsides
4 out of 5 rating
Johnathan Kyle Doe . 11 days ago
Yes, I'd recommend this product.
I've had these headphones for about a year now and I absolutely love them. HOWEVER there were a couple of nit-picky things that kept them from getting a full 5 stars.
First the pros:
These are by far the most comfortable over-the-ear headphones I've ever owned. I wear these all day 5 days a week while in the office, and can honestly say I have no issues by the end of an 8 hour work day.
The charge is great as well! So long as I remember to charge them after work, they'll last the entire day even with the noise cancelling on (and when I don't there's still like half a days worth of charge somehow). And when you run out of battery, they charge super quickly so you're not waiting for hours waiting on them.
The sound quality is also a huge pro for these headphones. You might be able to find some better sounding headphones elsewhere, but these are absolutely the best you'll get at this price point. Very clear audio and the app allows you to edit the equalizer in whatever way you want.
They aren't too heavy and I like the touchless controls on the side
Cons
You can't use the headphones and charge them at the same time.
When in the "wired" mode, you can't use the touchless controls at all. You will have to use your device for all controls
The Ambient Sound control button just cycles through the different options. I would have liked for it to be able to momentarily activate "Ambient Sound" by holding the button instead of activating the auto equalizer. There have been a lot of times when I'm wearing them that I'll get asked something, so I have to pause the music, then activate the Ambient Sound, ask "What?", then click the ambient sound button to Noise Canceling, then play the music again. It would be nice just to hold the Ambient Sound Control button, and it pause the music while activating Ambient Sound automatically. I get I could just get around that by taking them off, but it's the principle of the thing! I think I've used the "Auto Equalizer" thing maybe once and that was when I first bought them and didn't know what it did.
Sony North America Support - 10 days ago
Hi Johnathan , Thank you for the detailed feedback! We’re thrilled to hear you love the comfort, battery life, and sound quality of your WH-1000XM4. To make conversations easier, we recommend trying the Quick Attention feature by placing your palm over the right earcup to instantly hear ambient sound. You can also enable Speak-to-Chat in the app to automatically pause music when you speak. We’ve also shared your notes regarding charging and wired controls with our product team. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Features
- Industry-leading noise canceling
- Dual Noise Sensor technology
- Up to 30 hours of battery life¹
- 10-minute charge for 5 hours of playback with quick charging¹
- Automatically reduces volume during conversations
- Edge-AI next-level music
- Touch sensor controls
- Superior call quality
- Wearing detection
- Seamless multiple-device pairing
- Adaptive Sound Control
- Updated design with long-lasting comfort
Specs
Dimensions:
- USB Cable Type-C: 7.88 in.
- Audio Cable: 47.24 in.
- Weight: 8.96 oz.
SKU#
SKU#
WH1000XM4B
What's in the box
- Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones
Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones Reviews
Amazing
5 out of 5 rating
Joshuasan . 7 days ago
Yes, I'd recommend this product.
Best purchase of my life. The cups show their age but the sound is still wonderful. Good job Sony.
Sony North America Customer Support - 7 days ago
Hello Joshuasan, Thank you for choosing Sony! We're honored to hear that your WH-1000XM4 headphones remain the best purchase of your life. We apologize that the ear cups are beginning to show signs of their age, yet it is wonderful to know the sound quality remains as impressive as the day you first put them on. To help you restore that out-of-the-box comfort, you can indeed obtain genuine replacement pads through our authorized parts partner at https://sony.encompass.com/item/12582299/Sony/X-5001-119-1/. Your loyalty highlights the enduring craftsmanship we strive for, and we are grateful to have been a part of your daily listening journey for so long. Best regards, -Fredsony.com Originally posted on sony.com
Amazing headphones with very few downsides
4 out of 5 rating
Johnathan Kyle Doe . 11 days ago
Yes, I'd recommend this product.
I've had these headphones for about a year now and I absolutely love them. HOWEVER there were a couple of nit-picky things that kept them from getting a full 5 stars.
First the pros:
These are by far the most comfortable over-the-ear headphones I've ever owned. I wear these all day 5 days a week while in the office, and can honestly say I have no issues by the end of an 8 hour work day.
The charge is great as well! So long as I remember to charge them after work, they'll last the entire day even with the noise cancelling on (and when I don't there's still like half a days worth of charge somehow). And when you run out of battery, they charge super quickly so you're not waiting for hours waiting on them.
The sound quality is also a huge pro for these headphones. You might be able to find some better sounding headphones elsewhere, but these are absolutely the best you'll get at this price point. Very clear audio and the app allows you to edit the equalizer in whatever way you want.
They aren't too heavy and I like the touchless controls on the side
Cons
You can't use the headphones and charge them at the same time.
When in the "wired" mode, you can't use the touchless controls at all. You will have to use your device for all controls
The Ambient Sound control button just cycles through the different options. I would have liked for it to be able to momentarily activate "Ambient Sound" by holding the button instead of activating the auto equalizer. There have been a lot of times when I'm wearing them that I'll get asked something, so I have to pause the music, then activate the Ambient Sound, ask "What?", then click the ambient sound button to Noise Canceling, then play the music again. It would be nice just to hold the Ambient Sound Control button, and it pause the music while activating Ambient Sound automatically. I get I could just get around that by taking them off, but it's the principle of the thing! I think I've used the "Auto Equalizer" thing maybe once and that was when I first bought them and didn't know what it did.
Sony North America Support - 10 days ago
Hi Johnathan , Thank you for the detailed feedback! We’re thrilled to hear you love the comfort, battery life, and sound quality of your WH-1000XM4. To make conversations easier, we recommend trying the Quick Attention feature by placing your palm over the right earcup to instantly hear ambient sound. You can also enable Speak-to-Chat in the app to automatically pause music when you speak. We’ve also shared your notes regarding charging and wired controls with our product team. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
not the worst headphone
4 out of 5 rating
Mackerdude2u . 27 days ago
Yes, I'd recommend this product.
I traded my bose comfort in for these and don't regret it at all. The sony' have everything as the quite comfort for half the price. What can you say...? And I think they sound a little better. Deeper base crisper highs and in general a better sound.
Sony North America Customer Support - 26 days ago
Thank you for sharing your experience, Mackerdude2u! We are absolutely thrilled to hear that you are so happy with your switch to the WH-1000XM4! It is wonderful to know that you're enjoying the deeper bass and crisper highs. We take great pride in our audio engineering, so hearing that you prefer our sound profile and value over the competition means the world to us. Thank you again for choosing Sony! Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
Over priced and over hyped
1 out of 5 rating
Afull . 1 month ago
As a student that needs to focus these headphones are extremely inadequate and a complete waste of money. Their over emphasis on “premium noise canceling” and dual noise sensor is so ineffective it feels like false advertisement. Please do not waste your money if you’re looking for actual noise canceling headphones. Never purchasing another pair of Sony headphones again.
Sony North America Support - 29 days ago
Hi there, We are very sorry to hear that the noise canceling performance did not meet your expectations. To ensure you're getting the best results, please use the Sony | Sound Connect app to run the Adaptive NC Optimizer and verify that "Ambient Sound Control" is turned off, as this ensures the noise sensors are fully engaged. If you are looking for our most powerful, industry-leading noise cancellation specifically designed for focus and travel, we highly recommend our latest WH-1000XM6 model, which features 12 microphones and a processor seven times faster than previous generations for near-silent immersion. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
AMAZING HEADPHONE
5 out of 5 rating
ELCHAMO . 1 month ago
Yes, I'd recommend this product.
You will not never regret to get this headphone , especially from the reliable brand Sony.
Sony North America Customer Support - 1 month ago
Thank you for the fantastic review, ELCHAMO! We truly appreciate your confidence in the Sony brand. It is wonderful to hear that you have no regrets about choosing the WH-1000XM4 headphones. We take great pride in our reputation for reliability and quality, and it’s incredibly rewarding to know that we’ve earned your trust. We hope you continue to enjoy the industry-leading noise cancellation and premium sound for a long time to come. Thank you for being a part of the Sony family! Best regards, Gus, Sony North America Customer Supportsony.com Originally posted on sony.com
Great Product
5 out of 5 rating
Jaliya . 1 month ago
Yes, I'd recommend this product.
The best noise cancelling HP I have bought so far. I watch lot of music videos & the movies, and the sound quality is excellent. With right amount of base and balanced sound it makes listening to music a real pleasure. I highly recommend it.
Sony North America Support - 1 month ago
Hi there, We are thrilled to hear that you are enjoying the balanced sound and bass on your WH-1000XM4! It’s wonderful to know they have become your go-to headphones for movies and music videos. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
Great sound poor software
3 out of 5 rating
Inorod . 1 month ago
Hardware is nice. Soft plush leather ear cups comfortable and great sound. App , blue tooth connectivity not so much
Sony North America Support - 1 month ago
Hi Inorod, We are glad you like the comfort and sound of your WH-1000XM4! For the connectivity issues, please ensure your firmware is updated via the Headphones Connect app and try a quick reset by holding the Power and Custom buttons simultaneously for 7 seconds. If the app still has trouble, try toggling your phone's Bluetooth to refresh the connection. Thanks for choosing Sony. Best regards, Eliabsony.com Originally posted on sony.com
My Favorite Purchase Ever!!
5 out of 5 rating
ocean127 . 1 month ago
Yes, I'd recommend this product.
these are genuinely the best purchase i have ever made. as a college student, the noise cancelling is amazing for drowning out unwanted noise while studying or even just for a kitchen dance party. they have superior sound quality and i love them so dearly!
Sony North America Customer Support - 1 month ago
Hi ocean127! Thank you so much for your wonderful feedback! We are really happy to hear that the WH-1000XM4 headphones have made such a difference for you. We appreciate you choosing Sony! Best regards, Estefanysony.com Originally posted on sony.com
Does not work while using power tools
1 out of 5 rating
Hahgsbjsk . 2 months ago
Doesn't work while using power tools… which is the reason i purchased them. Even tried adjusting the setting with the app.
Sony North America Customer Support - 2 months ago
Hello Hahgsbjsk, Thank you for considering Sony products. We apologize for the inconvenience you're experiencing with your WH-1000XM4 headphones not fully reducing noise from power tools. While these headphones are designed to cancel ambient noise effectively, their performance can vary depending on the frequency and intensity of sounds. The noise-canceling feature works best with low-frequency noises, such as those from airplanes or trains, but may be less effective against higher-frequency sounds like power tools. If you haven’t already, please make sure the "Focus on Voice" setting is turned off in the app, as it can allow some mid-to-high frequency sounds to pass through. Also, verify that Adaptive Sound Control is disabled to prevent the noise-canceling level from adjusting while you’re moving or working. For detailed instructions, please visit: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548866.html Best regards, -Fredsony.com Originally posted on sony.com
Sony Wireless headphones
5 out of 5 rating
Bitange . 2 months ago
Yes, I'd recommend this product.
I bought this a few years ago and I am so happy having and using them.
Sony North America Customer Support - 2 months ago
Hi Bitange! Thanks for sharing your review! It is fantastic to know that you’ve been loving your WH-1000XM4 headphones for a few years now. Thank you for putting your trust in Sony! Best regards, Estefanysony.com Originally posted on sony.com
Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones FAQs
FatherofYoda . Sep 8, 2024
How is the quality of the sound produced by this unit's microphone when on phone calls? Does the other person complain about the sound quality...?
Loddie . Jul 7, 2023
Will these connect to a Samsung smart TV?
Answer from Verizon Customer Support2 years
Pairing Bluetooth headphones and hearing aids to a Samsung TV can be done in a few steps, depending on your TV model. More information here: https://www.samsung.com/us/support/answer/ANS00085342/ https://www.verizon.com/products/sony-wireless-noise-canceling-over-the-ear-headphones/ ~Maria