Apple iPhone 12 Pro (Certified Pre-Owned)

Device condition

How much space do you need?

New or existing customer

Are you a new or existing customer?

Total device cost

Savings applied.

of $35.

Or, choose a

Compare devices

Currently Viewing

Apple iPhone 12 Pro (Certified Pre-Owned)

Starts at $9.3/mo

for 36 months, 0% APR

Apple iPhone 12 Pro Max (Certified Pre-Owned)

Starts at $12.36/mo

for 36 months, 0% APR

Apple iPhone 13 Pro Max (Certified Pre-Owned)

Starts at $13.61/mo

for 36 months, 0% APR

Apple iPhone 13 Pro (Certified Pre-Owned)

Starts at $12.16/mo

for 36 months, 0% APR

Battery life

Up to 65 hrs.

Battery life

Up to 80 hrs.

Battery life

Video playback: Up to 28 hours

Battery life

Video playback: Up to 22 hours

Screen

Super Retina XDR display, 6.1 inch (diagonal) all-screen OLED display, 2532-by-1170-pixel resolution at 460 ppi

Screen

Super Retina XDR display, 6.7-inch (diagonal) all-screen OLED display

Screen

Super Retina XDR display with ProMotion, 6.7-inch (diagonal) all-screen OLED display

Screen

Super Retina XDR display with ProMotion, 6.1-inch (diagonal) all-screen OLED display, 2532-by-1170-pixel resolution at 460 ppi

Reviews

(409)

Reviews

(642)

Reviews

(348)

Reviews

(224)

Storage

128 GB, 512 GB, 256 GB (Subject to availability)

Storage

256 GB, 512 GB, 128 GB (Subject to availability)

Storage

256 GB, 1 TB, 128 GB, 512 GB (Subject to availability)

Storage

512 GB, 1 TB, 128 GB, 256 GB (Subject to availability)

Rear camera

Pro 12MP camera system: Ultra Wide, Wide, and Telephoto

Rear camera

Pro 12MP camera system: Ultra Wide, Wide, and Telephoto

Rear camera

Pro 12MP system: Ultra Wide, Wide, and Telephoto

Colors

Overview

Meet the Certified Pre-Owned (refurbished) iPhone 12 Pro. 5G speed.¹^,³ A14 Bionic, the fastest chip in a smartphone. And a Pro camera system that takes low-light photography to the next level.

Reviews

3.7

412 reviews

69% of reviewers recommend this product.

Never had this phone

Tessa . 5 days ago

I did attempt to purchase this phone but it never came to me so I can’t write an honest review on how the phone is. IT not that I tried to purchase it twice and was never sent it by Verizon. I instead purchased an iPhone 13 that was delivered.

TERRIBLE EXPERIENCE

KAYMAY . 7 days ago

NEVER RECEIVED MY PHONE AND CUSTOMER SERVICE WAS NOT HELPFUL AT ALL.

1 mmWave available only in parts of select cities.
2 Claim based on iPhone 12 and iPhone 12 Pro Ceramic Shield front compared with previous-generation iPhone.
3 Data plan required. 5G and LTE are available in select markets and through select carriers. Speeds are based on theoretical throughput and vary based on site conditions and carrier. For details on 5G and LTE support, contact your carrier and see apple.com/iphone/cellular.
4 Requires an Apple TV or AirPlay-enabled TV.

Specs

Certified Pre-Owned

Our highly-trained technicians inspect and grade the cosmetic appearance of each used device to indicate if the condition is Like New, Great, Very Good or Good. We conduct extensive functional examinations on all used devices. This includes all internal and external functions such as buttons, audio, battery health, SIM card, camera and touch screen. We only approve used devices that score 100% functionality. Learn more about our refurbished devices.

Certified Pre-Owned

Design

Colors

Silver, Graphite, Gold or Pacific Blue (Subject to availability)

Width

2.82 in.

Weight

6.66 oz.

Depth

0.29 in

Height

5.78 in

Accessibility

Overall

Accessibility Shortcut, Siri, Guided Access, Per App Setting

Auditory

Made for iPhone hearing devices, Sound Recognition, Headphone Accommodations, Live Captions

Mobility/Cognitive

Voice Control, Switch Control, AssistiveTouch, Back Tap

Hearing Aid Compatibility

M3/T4

Visual

VoiceOver, Zoom, Color Filters, Spoken Content

Network

Global & Roaming Network

LTE Roaming 1, 3, 7, 20, 28, 12, 26 | GSM/UMTS 850, 900, 1700/2100, 1900, 2100 MHz) | GSM/EDGE (850, 900, 1800, 1900 Mhz)

Network

FDD-LTE (Bands 1,2,3,4,5,7,8,12,13,14,17,18,19,20,25,26,28,29,30,32,66,71) TD-LTE (Bands 34,38,39,40,41,42,46,48) CDMA EV-DO Rev. A (800,1900 MHz) UMTS/HSPA+/DC-HSDPA (850,900,1700/2100,1900,2100 MHz) GSM/EDGE (850,900,1800,1900 MHz)

5G Network

5G NR (Bands n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n38, n40, n41, n66, n71, n77, n78, n79) 5G NR mmWave (Bands n260, n261)

Battery

Usage Time

65 hrs.

Battery

Built-in rechargeable lithium-ion battery, MagSafe wireless charging up to 15W, Qi wireless charging up to 7.5W

Camera

Front Camera

12MP

Camera

Pro 12MP camera system: Ultra Wide, Wide, and Telephoto

Performance

Storage

128GB, 256GB or 512GB (Subject to availability)

Operating System

iOS 14

Display

Screen

Super Retina XDR display, 6.1 inch (diagonal) all-screen OLED display, 2532-by-1170-pixel resolution at 460 ppi

SKU#

OCPO1AAPL12P128

What's in the box

iPhone with iOS 14
USB-C to Lightning Cable
Documentation

Reviews

Apple iPhone 12 Pro (Certified Pre-Owned) Reviews

3.7

412 reviews

69% of reviewers recommend this product.

Sort by

Never had this phone

Tessa . 5 days ago

TERRIBLE EXPERIENCE

KAYMAY . 7 days ago

NEVER RECEIVED MY PHONE AND CUSTOMER SERVICE WAS NOT HELPFUL AT ALL.

Extremely satisfied!

Brian . 13 days ago

Yes, I'd recommend this product.

I received the phone on the day that I was supposed to and it was in perfect condition. I would recommend buying certified pre owned to anyone that is trying to save money instead of buying a brand new phone.

Great Condition!

TK Rahl . 2 months ago

Yes, I'd recommend this product.

The phone is in great condition, and arrived on the day it was supposed to

iPhone 12 Pro Upgrade

Ken W . 3 months ago

Purchased a pre-owned iPhone 12 Pro, and upgrade from my outdated 7+. Purchase was smooth, phone arrived when promised, and condition of the phone (listed as very good) was actually exceptional. More confident now buying a pre-owned product from Verizon as a result.

Verizon is a great company

Khyree . 3 months ago

Phone slows down a lot and freezes

My first iPhone and loving it!

Terry in Richmond . 3 months ago

Yes, I'd recommend this product.

This is my first iPhone! I have always been an Android user in the past, so I didn't want to jump right in and buy the most expensive thing right off the bat. This phone arrived in great condition and works great! The camera is better than any I've ever had and the storage space is about 5x more than my old phone. I'm already loving the new features that I have access to with the iPhone that were not available on the Android, and apps that I have used in the past have more features with the iPhone. With deals out there like the one I got on this certified pre-owned model, I don't know why I waited so long to switch.

Unhappy

Shannon Ray . 3 months ago

Can’t transfer data ad can’t locate ring tone or volume

Just like a new phone

Mike V . 3 months ago

Yes, I'd recommend this product.

Phone looked and performs like new

iPhone 12 Pro!

BEAR86 . 4 months ago

I love the iPhone 12 Pro with 500GB, it is worth it!! Especially the Pacific Blue!! Everything is great! But the only one problem is that the battery life is at It’s peak! It’s at 81% was hoping it’ll be at least 86% but you get what you get! Upside is that it’s in my hands now Once it’s pay off I’ll get a different battery for it

FAQs

Apple iPhone 12 Pro (Certified Pre-Owned) FAQs

Sort by

Sunny . Feb 10, 2025

Is this phone unlocked?

Answer from Verizon Customer Support2 months

Check out Device Unlocking Policies here: https://www.verizon.com/support/device-unlocking-policy/

Was this answer helpful?

Tracy Phillips . Feb 9, 2025

If I pay full price for the phone am I only allowed to use Verizon services or is unlocked

Julie R . Dec 2, 2024

Do you put in new batteries for the certified pre owned phones?

Answer from Verizon Customer Support4 months

The iPhone 12 Pro does not have a removable battery. https://www.verizon.com/smartphones/apple-iphone-12-pro-certified-pre-owned/ -Natasha

Was this answer helpful?

lexi . Sep 14, 2024

if i ordered a phone on a Friday at 2pm when would i get my package?

Answer from Verizon Customer Support7 months

For additional assistance, contact our Customer Service directly here: https://www.verizon.com/support/contact-us/ ~Freddy

Was this answer helpful?

Tammy . Aug 15, 2024

What color is available how do I order it

Answer from Verizon Customer Support8 months

The available color will depend on the type of device condition you choose for the Certified Pre-Owned Devices. You can get started here, and select the device condition, followed by the available colors next: https://www.verizon.com/smartphones/apple-iphone-12-pro-certified-pre-owned/

Was this answer helpful?

Greg . Jun 6, 2024

Does it come with new battery ?

Answer from Verizon Customer Support10 months

Check the health of the battery For iPhone 6 and later, iOS 11.3 and later shows battery health and recommends if you need to replace the battery. You can find these in Settings > Battery > Battery Health (with iOS 16.1 or later, find these in Settings > Battery > Battery Health & Charging). You can see if the performance management feature, which dynamically manages maximum performance to prevent unexpected shutdowns, is on (this information is available only for batteries replaced using genuine Apple parts and processes). You can view the battery's maximum capacity and if there are any important battery messages, including whether the battery's health is degraded. Battery health information isn't available for unknown or nongenuine batteries. -Joe

Was this answer helpful?

Debbie . May 17, 2024

How much is a new line for Apple phone

Answer from Verizon Customer Support11 months

The price of your phone line will vary depending on the plan you pick. Here's a link with our plan details: https://www.verizon.com/plans/unlimited/ In addition to that, you'll also need to factor in the price of the phone which will vary depending on model and storage. ~Jesse

Was this answer helpful?

Christopher . Mar 17, 2024

What is the latest iOS available for this phone?

Answer from Verizon Customer Support1 year

This device is still eligible for iOS updates and is able to update to latest version. ~Peter

Was this answer helpful?

james . Jan 8, 2024

how much memory does the apple iphone 12 have

Answer from Verizon Customer Support1 year

The phone has several options for storage. 128 GB, 256 GB, or 512 GB. ~Peter

Was this answer helpful?

Dawn . Nov 25, 2023

Are all of the refurbished phones guaranteed to be factory sealed (water proof)? How do I know if the phone was opened for battery replacement or if the screen was replaced, making the phone not waterproof anymore?

Answer from Verizon Customer Support1 year

The following link will provide you with more details about refurbished devices: https://www.verizon.com/articles/prepaid-and-cpo/certified-pre-owned-phones--your-top-questions-answered/ ~Geo

Was this answer helpful?

Answer from Verizon Customer Support1 year

Phones are not waterproof, they are water resistant. Devices that have been refurbished may have been opened and may not be as water resistant as regular models. ~Peter

Was this answer helpful?

Certified Pre-Owned