Apple iPhone 13 Pro (Certified Pre-Owned)

For help with troubleshooting and unlocking your phone, please contact us directly using this link: https://www.verizon.com/support/contact-us/ You can also find information about our unlocking policy here: https://www.verizon.com/about/consumer-safety/device-unlocking-policy ~Jesse

All Verizon devices come with a one-year warranty unless you opt for the extended warranty which is two years. https://www.verizon.com/smartphones/apple-iphone-13-pro-certified-pre-owned/ -Natasha

There is a one year warranty on our certified pre-owned devices. ~Peter

Please be sure to contact us for assistance with international travel. https://www.verizon.com/smartphones/apple-iphone-13-pro-certified-pre-owned/ -Natasha

You have the option to upgrade with Device Payment Plan or purchase the device in full. https://www.verizon.com/smartphones/apple-iphone-13-pro-certified-pre-owned/ -Natasha

It is a refurbished device. More information here: https://www.verizon.com/certified-pre-owned/faq/ ~Maria

You can transfer your ACP by following the steps in this link: https://www.verizon.com/home/internet/acp/ Here's more information on LifeLine as well: https://www.verizon.com/support/residential/account/manage-account/lifeline-discount ~Jesse

iPhone 13 models and later also support two active eSIMs. Details and specs here: https://www.verizon.com/support/knowledge-base-239385/ ~Maria

For help with your account or orders, please reach out to us directly. Here's a link to our contact page: https://www.verizon.com/support/contact-us/ ~Jesse

Battery replacement depends on the device, 85% is the typical minimum. -Melissa