motorola edge Smartphone

Very disappointed

1 out of 5 rating

None of your business . 28 days ago

Very disappointed in phone, I purchased the extra hotspot 100gb and it turns out that I spend more time getting this device to work with hotspot than I do using hotspot. I thought Verizon was the best but your just like the other mediocre companies. When I request help your customer service reps get nasty and narcissistic. I am very disappointed 8n you people but stuck with an expensive phone and expensive plan that I cannot enjoy. Shame on you bad karma.

Motorola Customer Care - 26 days ago

We're sorry to hear about this None of your business. For the data subscription, you really need to contact your service provider. For other concerns on the device, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

An expensive disappointment

1 out of 5 rating

CLR_Verizon . 1 month ago

I bought this phone at full price at a Verizon shop after my insurance-covered phone died just a few months after I received it. I thought a phone with 5G would be so much more efficient. Within a week of purchase, I noticed that it quickly overheated, and that the battery was exhausted within about 4-5 hours. It also charged slowly. It randomly reboots itself numerous times throughout the day. It has the most difficult time connecting to WiFI and often freezes or reboots when I try. Apps are slow to respond. I really don't have that many apps installed and am puzzled at the poor performance of this phone. I plan to return it this week.

Motorola Customer Care - 28 days ago

Thank you for sharing your feedback, CLR_Verizon. We are sorry that your device is giving you hard time. It is something we'd like to know more about and get things right, as we stand by our product. Kindly write us an email at supportforums@motorola.com and we will surely help you there. -Belle MotorolaMobility

NFC Capabilities

3 out of 5 rating

Bryan . 1 month ago

I got this phone for a couple reasons. One it had the NFC capability that my previous Motorola phone did not have. Second is that it's similar to my previous phone. We took a trip (just returned) where we needed the NFC capabilities to use public transport (San Francisco and Los Angeles). Unfortunately in both places the NFC did not work and caused many issues trying to use public transport.

Motorola Customer Care - 1 month ago

Hi Bryan, This is not the experience that we wanted you to have with us. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch MotorolaMobility

Great phone

5 out of 5 rating

Stmarod . 1 month ago

Yes, I'd recommend this product.

Great battery life. That's what was important to me. Had a Moto Z4 previously and that was a great phone. Had it 4 years. I'm a Motorola fan.

Motorola Customer Care - 1 month ago

We appreciate you taking the time to give us very positive feedback, Stmarod. We're glad that you're satisfied with your purchase. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

Powerful Classic Motorola Android.

5 out of 5 rating

Boof Shneef . 1 month ago

I had an LGV60. It was perfectly fine and powerful even by today's standards but it was time to transition it to lighter use due to its versatility as a media device. I ended up getting the 258GB Edge. Very sturdy and fast: really fast. It's a step backwards from my LGV60 but it's not a flagship phone. I am very happy with this phone. Super Fast, Super Long Battery (does not get hot). It feels light but with the OtterBox case it feels more weighted. True Motorola Android; everything can be either shut off, disabled, or installed. I don't like programs that assist you in exchange for collecting data because of the battery drain. This phone lets me dig in and shut off background processes that do nothing for me. Speed+Storage+Battery = Extremely good mid-range phone. Doesn't feel like midrange phone to me outside of the camera but Macheté don't tweet so I don't care about that kind of stuff on a phone.

Motorola Customer Care - 1 month ago

Thank you so much for the positive review and for taking the time to share your feedback, Boof Shneef. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

Cellular network not available

1 out of 5 rating

1 month ago

I have been getting ""Cellular network not available" intermittently for almost a year. I cant make or receive calls

Motorola Customer Care - 1 month ago

We're sorry to hear about that Dave Ford. May we ask if you have tried to insert a different SIM card to the device you're having a concern with, or insert the SIM card to a different phone and observe if it behave the same? In the mean time, let's try to reset the network settings. This will revert your phone's network-related settings to the original state. It wipes saved Wi-Fi connections, Bluetooth devices, and VPN configurations on your phone. Everything must be set up from scratch.
Go to Settings > System > Advanced > Reset Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. Touch RESET SETTINGS. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

screen notifications

4 out of 5 rating

ceepee . 1 month ago

Yes, I'd recommend this product.

notifications stay on the screen longer than i would like ive gone through my settings and i cant seem to find how to fix it

Motorola Customer Care - 1 month ago

Thank you for taking the time to share this experience with us ceepee. Let me help you fix the concern. Follow the steps provided on the link below to manage notifications on your device at
https://en-us.support.motorola.com/app/answers/detail/a_id/165986/~/managing-notifications---motorola-edge-%282022%29 let us know. -Ythan MotorolaMobility

A Phone That Serves The Purpose

4 out of 5 rating

Cdog . 1 month ago

Yes, I'd recommend this product.

This phone is quick and has a fast refresh rate

Motorola Customer Care - 1 month ago

Thank you for purchasing this phone, Cdog. Glad that you gave us 4 stars. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you.- Mitch MotorolaMobility

My Moto Cellphone

5 out of 5 rating

Jerry . 2 months ago

Yes, I'd recommend this product.

This is a good phone, it easy to use, & it fix in your pocket!

Motorola Customer Care - 2 months ago

We're happy to hear that you find you recent purchase a good phone Jerry. Thank you for putting your trust in us. You may follow us on our official community page at https://forums.lenovo.com/t5/motorola-edge-2022/bd-p/motorola_edge_2022_en -Ythan MotorolaMobility

Motorola Edge 2022

4 out of 5 rating

GammyRN . 2 months ago

Yes, I'd recommend this product.

The phone is fine as I really like the Motorola brand. I had a little trouble transferring from my previous Motorola, but that's it. The camera is not as good as I expected, but hey- it's a phone, not a camera. I was just disappointed that I was not offered any discounts for being a long time customer, plus I had a $35 upgrade fee. Again, I am a long time Verizon customer and feel that the fee should have been waived.

Motorola Customer Care - 2 months ago

Hi GammyRN, We appreciate you taking the time to share your positive feedback with us and we're glad that you gave us 4 stars. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

Motorola edge

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Very disappointed

An expensive disappointment

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