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Motorola one 5G UW ace

Starts at $0.00/mo$299.99
3.4 out of 5 rating
265 Reviews

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Motorola one 5G UW ace Volcanic Grey image 1 of 1
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Available offers

Get it free. New line req'd.

Get it free. New line req'd.  

Now $5.55/mo. Upgrade req'd.

Now $5.55/mo. Upgrade req'd.  

Color

Storage

64 GB

One-time activation fee of $35.

Device unlocking policy

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Overview Section Start
Introducing the motorola one 5G UW ace, a smartphone with super-fast 5G speeds.1 Enjoy movies that download in seconds, ultra-clear video chats and games without lag. Go over 2 days on a single charge with a 5,000 mAh battery and get hours of power in minutes with 20W TurboPower™ charging.2 View everything in true-to-life color on the 6.7" Full HD+ Max Vision display. Capture low-light photos and ultra-wide angle shots with the 48 MP triple-camera system. You ll navigate smoothly through apps with the speedy Qualcomm® processor and ample storage space. And for those who want hands-free control, it supports multiple wake words, including Google Assistant and Alexa.3 Now with the coverage of 5G Nationwide and the unprecedented performance of 5G Ultra Wideband.1
All specs

Reviews

3.4

3.4 out of 5 rating

265 reviews

50% of reviewers recommend this product.

Nice, slow, awkward

3 out of 5 rating

efhale . 12 days ago

Nice phone but slow performance, and the fingerprint reader is on the back of the phone which makes it a bit awkward.

Motorola Customer Care - 12 days ago

Hi Efhale, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059> Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

AWESOME phone

5 out of 5 rating

Judith Lynn . 14 days ago

Check Mark GraphicYes, I'd recommend this product.
AWESOME phone, VERY fast, the BEST phone for the money.

Motorola Customer Care - 14 days ago

Hi Judith, We appreciate you taking the time to give us positive feedback and we're glad that you're satisfied with the phone's feature and price. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility
All reviews
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Battery life

Up to 2 days

Battery life

Up to 2 days

Battery life

Up to 2 days

Battery life

Up to 46 hrs.

Screen

6.7" FHD+ Max Vision display (20:9 aspect ratio)

Screen

6.8" FHD+ Max Vision display

Screen

Smooth, 6.6” FHD+, billion colors OLED display

Screen

6.5" HD+ Max Vision display

Reviews

3.3682 out of 5 rating

(258)

Reviews

3.6033 out of 5 rating

(737)

Reviews

3.9042 out of 5 rating

(334)

Reviews

2.6884 out of 5 rating

(199)

Storage

64 GB (Subject to availability)

Storage

128 GB, 256 GB (Subject to availability)

Storage

256 GB (Subject to availability)

Storage

32 GB (Subject to availability)

Rear camera

48MP | Ultra-Wide Angle: 8MP | Macro Vision: 2MP | AI & Quad Pixel technology

Rear camera

108 MP ultra high-res camera system (+8 MP Ultra-Wide Angle w/ Macro Vision; 2 MP Depth Camera)

Rear camera

50MP | Quad Pixel Technology | Optical Image Stabilization (OIS) | Omni PDAF| Cutout | Panorama | AR Stickers | Pro Mode (w/ Long Exposure) | Depth Sensor

Rear camera

13 MP camera system (2 MP depth sensor)

Colors

Colors

Colors

Colors

  1. 5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2700+ cities.
  2. Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
  3. App download required for Alexa. Additional devices are sold separately.
  4. The 48MP sensor combines 4 pixels into 1, for an effective photo resolution of 12MP.
  5. Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
  6. Memory card sold separately.

Design

Colors

Volcanic Grey

Weight

7.53 oz.

Width

2.99 in

Charging Port

USB Type C

Height

6.54 in

Accessibility

Overall

Accessibility Shortcut, Android Accessibility Suite, Alexa button press supported (Power button shortcut)

Auditory

Hearing Aid Support, Live Caption, Live Transcribe, Real-Time Text, Sound Notifications

Mobility / Cognitive

Switch Access

Hearing Aid Compatibility

M3/T3

Visual

Magnification, Text and display, TalkBack, Select to Speak, Google Assistant

Network

4G Network

B2, B4, B5, B13, B66, B48

Wi-Fi

Wi-Fi 802.11 a/b/g/n/ac | 2.4 GHz & 5 GHz | Wi-Fi hotspot

SAR

Head 1.00 W/kg | Bodyworn 1.19 W/kg

FCC ID

IHDT56ZF3

Global & Roaming Network

B1, B2, B3, B4, B5, B7, B8, B12, B13, B17, B20

5G Nationwide

n2/n5/n48/n66

5G Ultra Wideband

n260/ n261 (high-band / mmWave) | n77 (mid-band / C-band)

World Device

Global LTE roaming supported

Battery

Standby Time

424 hrs.

Usage Time

2 days

Battery

5,000 mAh

Fast Charge

Support up to 20W charging

Additional Features

Verizon Adaptive Sound

Experience superior audio quality with an expanded sound stage, added clarity, crispness, rich trebles and deeper bases. Verizon Adaptive Sound enhances all content on your connected device.

Camera

Rear Camera

48MP | Ultra-Wide Angle: 8MP | Macro Vision: 2MP | AI & Quad Pixel technology

Front Camera

16MP | Quad Pixel technology

Performance

Bluetooth

5.1

Processor

Qualcomm® Snapdragon™ 750G 5G

Storage

4GB (RAM) + 128GB Flash built-in storage | up to 1TB microSD card expandable

Operating System

Android™ 11

Security

Fingerprint reader (rear)

Display

Screen

6.7" FHD+ Max Vision display (20:9 aspect ratio)

SKU#

SKU#

MOTXT21131

What's in the box

  • motorola one 5G UW ace
  • USB-C Cable
  • SIM Tool and pre-inserted SIM card
  • Verizon Guides
  1. 5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2700+ cities.
  2. Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
  3. App download required for Alexa. Additional devices are sold separately.
  4. The 48MP sensor combines 4 pixels into 1, for an effective photo resolution of 12MP.
  5. Available user storage is less due to many factors, including operating system, software and functions utilizing part of this capacity; may change with software updates.
  6. Memory card sold separately.

3.4

3.4 out of 5 rating

265 reviews

5 stars (110)
4 stars (32)
3 stars (34)
2 stars (28)
1 star (61)

50% of reviewers recommend this product.

Nice, slow, awkward

3 out of 5 rating

efhale . 12 days ago

Nice phone but slow performance, and the fingerprint reader is on the back of the phone which makes it a bit awkward.

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Motorola Customer Care - 12 days ago

Hi Efhale, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059> Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

AWESOME phone

5 out of 5 rating

Judith Lynn . 14 days ago

Check Mark GraphicYes, I'd recommend this product.
AWESOME phone, VERY fast, the BEST phone for the money.

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Report as inappropriate

Motorola Customer Care - 14 days ago

Hi Judith, We appreciate you taking the time to give us positive feedback and we're glad that you're satisfied with the phone's feature and price. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

good phone bad internal memory

3 out of 5 rating

Mark . 26 days ago

phone is nice... memory is terrible and will delete apps to make room for others

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Motorola Customer Care - 25 days ago

Hi Mark, Thank you for posting your review. We are grateful that you find this phone nice, although you are dissatisfied with the memory storage of the phone. We can suggest using portable storage, such as an SD card, to save only your media files and have extended memory. If you require further assistance, please contact us at supportforums@motorola.com. We will gladly assist you. MotorolaMobility

Phone

5 out of 5 rating

Nono . 1 month ago

Its a good phone for the price

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Motorola Customer Care - 1 month ago

Hi Nono, Thank you for taking the time to leave a positive review. We are glad to hear that you are satisfied with your purchase of the Moto One 5G UW Ace phone, which offers exceptional specifications at a reasonable price. Thank you for choosing Motorola. -Belle MotorolaMobility

New Phone

5 out of 5 rating

Deborah T . 1 month ago

Check Mark GraphicYes, I'd recommend this product.
Love the new phone and the ease of learning everything Rosa from the Hazlet NJ store was absolutely wonderful, helpful and kind.

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Motorola Customer Care - 1 month ago

We appreciate you taking the time to give us positive feedback, Deborah. Glad that you had a smooth transaction with Verizon. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

Bro...

1 out of 5 rating

Soul . 1 month ago

This phone is so bad it makes cancer look like a common cold every time i play a game it logs me out, it takes 8 millenniums to load a normal app, it lags and barely functions

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Motorola Customer Care - 1 month ago

We're sorry to know that you're experiencing this on your phone, Soul. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

Best Moto phone yet!

5 out of 5 rating

atimeofolde . 2 months ago

Check Mark GraphicYes, I'd recommend this product.
Been using the Moto One 5G UW Ace since it came out in 2021 and it's still a perfect phone in July of 2023. I'm pretty finnicky with phones, but I can't find a fault with it at all. Perfect phone!

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Motorola Customer Care - 2 months ago

Wow! Thank you, atimeofolde. We are delighted to receive your positive feedback regarding to our Moto One 5G UW phone. It brings us great joy to know that the phone is functioning as expected and that you are satisfied. Your satisfaction means a lot to us. Thank you for choosing Motorola. -Belle MotorolaMobility

Happy Son

5 out of 5 rating

Mr Pink . 2 months ago

This was for my son, his old phone was dying. He is very happy.

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Motorola Customer Care - 2 months ago

Hi Mr Pink, we're glad to know that you're happy with your recent purchase. Thank you for sharing this experience with us. Feel free to contact us if you have any concerns regarding your Motorola device. We're always here to assist you. -Ythan MotorolaMobility

Moto ugh

1 out of 5 rating

Anthony . 2 months ago

I'm not to fond of it. I'd rather have a Samsung. The setup is not the way I like it

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Motorola Customer Care - 2 months ago

Hi Anthony, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Belle MotorolaMobility

done

1 out of 5 rating

don stump . 3 months ago

Great phone for the price. I would've liked to just picked this up locally in store, but apparently your employees in store and over the phone like to make it clear that they suck. Laughed at in store and hung up on over the phone.

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Motorola Customer Care - 3 months ago

Hi Don, We're sorry to hear about your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility
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Frequently asked questions

Luke . Sep 4, 2023

Does this have wireless charging

Answer from Motorola Customer Care15 days

Hi Luke, It was a pleasure to receive your inquiry about our product. No, the Moto One 5G UW Ace phone doesn't support wireless charging. You can check this link for the Motorola phones that support wireless charging here: https://www.motorola.com/us/find-motorola-charging-accessories-that-fit-your-phone/p. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

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Answer from Verizon Customer Support16 days

For questions regarding wireless charging, please reach out to Motorola directly using this link: https://motorola-global-portal.custhelp.com/app/home/ ~Jesse

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Mehere . Jul 17, 2023

Does the innocaption come with the phone?

Answer from Motorola Customer Care2 months

Hi Mehere, thank you for your interest in one of our Motorola devices. The device doesn't come with a pre-installed innocaption on it. You may try to check and download it via the Google Play store. I hope this helps. -Ythan

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Answer from Verizon Customer Support2 months

This phone does not have this application pre-installed, but it may be available on the Google Play store. -Joseph

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Kelly . Jul 14, 2023

Does this have NFC?

Answer from Verizon Customer Support2 months

This device does have NFC. Here are the steps to turn if off/on: https://www.verizon.com/support/knowledge-base-238106/ ~Jesse

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Answer from Motorola Customer Care2 months

Hi Kelly, Thank you for expressing an interest in our product. Yes, Moto One 5G Ace does have an NFC feature. You can check the link for the phone's specifications here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537. -Mitch

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Rosie . Jul 10, 2023

Is the Motorola one 5g uw ace Qi compatible? I would like to use a charging pad and need to know this. I would appreciate a reply thank you

Answer from Motorola Customer Care2 months

Hi Rosie, It was a pleasure to receive your inquiry about our product. No, Moto One 5G Ace phone doesn't support wireless charging. You can check this link for the Motorola phones that support wireless charging here: https://www.motorola.com/us/find-motorola-charging-accessories-that-fit-your-phone/p. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

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Answer from Verizon Customer Support2 months

We were unable to find information on the phones wireless charging capabilities. Please reach out to Motorola directly for more information. Here's a link to their support page: https://www.motorola.com/us/about/contact ~Jesse

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Just wondering . Jun 1, 2023

What do I need to do to use a SafeLink Verizon Sim card in my Verizon Motorola one ace?

Answer from Motorola Customer Care3 months

We appreciate your interest in our product. We suggest contacting the seller or Verizon to confirm and for further details. Thank you! -Mitch

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Walt Holweger . May 28, 2023

What is the best sd microcard to use in theMotorola one 5g uw ?

Answer from Motorola Customer Care3 months

Hi Walt Holweger, thank you for your interest and inquiry about one of our Motorola devices. This device supports an optional microSD card up to 128 GB. A Class 2, 4, or 6 card is sufficient. I hope this is helpful. For other concerns, don't hesitate to contact us. -Ythan

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SMccarthy . May 25, 2023

NFC Compatible?

Answer from Motorola Customer Care3 months

Hi SMccarthy. We are delighted to respond to your inquiry. NFC is supported by the device. You may access the settings by going to Connected Devices> Connection preferences > NFC. Hope this helps. -Belle

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Answer from Verizon Customer Support3 months

Yes, this device does support NFC. -Joseph

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Alan . May 17, 2023

Does this phone feature expandable memory with a micro SD card?

Answer from Motorola Customer Care4 months

Hi Alan, Thank you for your inquiry and interest in our product. Yes, Moto One 5G Ace phone has expandable storage of up to 1TB with a microSD card. You can check this link for the phone's specifications here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537. -Mitch

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Answer from Verizon Customer Support4 months

Yes, this device can use an microSD card to expand storage. ~Freddy

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fingerprint reader . Mar 24, 2023

where is the fingerprint reader on this phone? Is this the 2021 model?

Answer from Motorola Customer Care5 months

Hi fingerprint reader, we appreciate you for taking the time to post this, and for your inquiry and interest in our Motorola One 5G Ace. Yes, this is a 2021 model. When it comes to the fingerprint reader of the device you may need to use the device's touchscreen. T learn more about this, feel free to check the information provided on this link at https://en-us.support.motorola.com/app/answers/detail/a_id/156794/~/use-fingerprint-security---motorola-one-5g-ace#:~:text=Using%20fingerprint%20security%20on%20the,stored%20securely%20on%20the%20phone. I hope this is helpful. -Ythan

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Answer from Verizon Customer Support5 months

The One 5G uses its touchscreen to read your fingerprint. You can enable this via settings, using these steps: https://en-us.support.motorola.com/app/answers/detail/a_id/153529/~/use-fingerprint-security---motorola-one-5g -John

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Audio jack . Mar 23, 2023

Does this phone have a 3.5mm audio jack?

Answer from Verizon Customer Support6 months

The Motorola One 5G UW does not feature a 3.5mm audio jack, it is equipped with a speakerphone and has Bluetooth capability for wireless headphones. -John

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Answer from Motorola Customer Care6 months

Thank you for expressing an interest in our product. Yes, Moto One 5G UW Ace phone does have a 3.5mm earphone jack. You can check the phone specification here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537. -Mitch

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