Samsung Galaxy A42 5G
Customize
Now $5/mo with an eligible Unlimited plan. New line required.See details.Monthly payments shown are for customers who qualify to pay $0 Down, $5.00/mo. for 24 months, was $16.66/mo; 0% APR. Retail Price: $399.99. One-time activation fee of $35.
Ways to save
Get it fast
Select shipping options at checkout. Subject to eligiblity.
Free 2-Day Shipping
Free In-Store Pickup
Same Day Delivery
3.6/5
60%
of reviewers recommend this product
Phone reboots/death at 5 days
agh341 - 3 hours ago
I ordered this phone (Samsung A42 5G) since the A51 was out of stock. A replacement for my antique Galaxy S7. For the first few days it ran fine. I was still getting apps set up and used to the feel. Call quality was noticeably better. The problems started after I used it for my boarding pass for two flights. I got off the planes and suddenly the only thing the phone would do is reboot. I had wifi and bluetooth turned off, and connected with a vpn, so should not have been any sort of nefarious activity. For three days it would not charge, wireless or with usb cable and the phone would stay powered up just long enough for me to log into home screen and it would immediately reboot. I was unable to get it open long enough to let me even do a factory reset. Finally, I had to take it in to my local Verizon store, and it even took them 30 minutes to get it to reset. I am really disappointed. After a few days my ancient Galaxy S7 at least functions. I just recieved a second one for my other line. I am nervous about what will happen.
Response from Samsung - 1 day ago
Hello agh341, we apologize that this has been a less than ideal experience. We understand how frustrating this must be. It seems like this matter has been resolved but if you are still having issues or have any other concerns, please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143229201
^Elizabeth
Software sucks
- 5 hours ago
Had for a week so far.. 1st the finger print scanner doesn't work. The key board is glitchy. Phone is really slow, reaction time isn't quite there. Resolution is glitch.
Response from Samsung - 3 days ago
Hello Mike jones, thank you for bringing this to our attention. We apologize for any inconveniences this experience may have caused. We would definitely like to look into these issues further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143221138
^Elizabeth
1. SNAPCHAT is trademark of SNAP INC.
2. Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
3. 5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2700+ cities.
4. Fast Charging capability through provided charger.
5. MicroSD card sold separately.
6. Single Take captures images and video up to 15 seconds.
7. Measured diagonally, the screen size is 6.6" in the full rectangle and 6.5" with accounting for the rounded corners. Actual viewable area is less due to the rounded corners and camera lens.
