Samsung Galaxy S21 FE 5G

Answer from Verizon Customer Support10 hours

No, this device does not support the Samsung Wallet feature for Tap and Pay. ~Freddy

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Answer from Verizon Customer Support28 days

We are here to help you. Please, send us a private message to get your account information and see what is happening. >Daniel

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Answer from Verizon Customer Support1 month

@Bill , We do not support this device for dual SIM activation at this time. It comes with a pre-installed physical SIM to use for activation. -Russell

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Answer from Samsung1 month

Hi there Bill, thank you for finding the time in your schedule to ask your question about the Samsung Galaxy S21 FE 5G. Yes, this device is hearing aid compatible. Did you know that we offer our customers easy access to important information pertaining to their devices, like device manuals, on the Samsung website? You can adjust audio quality when using hearing aids or earphones. From Settings, tap Accessibility > Hearing enhancements and tap an option: Real time text: Activate real-time text (RTT) calling. > Hearing aid support: Improve the sound quality to work better with hearing aids. > Amplify ambient sound: Enable this feature and connect headphones to your device to amplify the sounds of conversations. > Adapt sound: Customize the sound for each ear and enhance your listening experience. > Left/right sound balance: Use the slider to adjust the left and right balance when listening to audio in stereo. > Mono audio: Switch audio from stereo to mono when using one earphone. > Mute all sounds: Turn off all notifications and audio for privacy. You can convert speech to text and watch closed captions when viewing multimedia. From Settings, tap Accessibility > Hearing enhancements and tap an option: > Live Transcribe: Use the microphone to record speech and convert it to text. > Live Caption: Automatically caption speech in media played on your device. >Google subtitles (CC): Configure closed caption and subtitle services. > Sound notifications: Receive alerts when the device detects a baby crying or a doorbell. Please feel free to reach out to Samsung Support if you think of any additional questions. Thank you for being a valued Samsung customer. - Debra

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Answer from Verizon Customer Support1 month

This device would be hearing add compatible, and can be set up under the Accessibility section of the device Settings. *Sarah

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Answer from Samsung19 days

Hello there, thank you for taking the opportunity to ask your question about the Samsung Galaxy S21 FE 5G. The S21 FE 5G does not need to be placed into any specific brand of case to provide protection to your phone. We definitely recommend protecting your investment by placing it into a case and placing a screen protector on it. If you have any additional questions for us, please reach out to Samsung Support when it's most convenient for you. Thank you for being a valued Samsung customer. - Debra

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Answer from Verizon Customer Support1 month

We would recommend purchasing a case for the S21 FE to make sure it fits as the devices are slightly diffferent in size. -Candice

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Answer from Verizon Customer Support1 month

Details on software releases are not available. When a phone manufacturer provides an update, we do send that over the air to the device but do not have information on how long the manufacturer will provide those updates. -Loren

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Answer from Samsung1 month

Hey there Georgia, thanks for taking the time to ask your question about the Samsung Galaxy S21 FE 5G. What's included in the box: Galaxy S21 FE 5G, USB Type-C data cable, Ejection pin, and Quick Start Guide. With so many people already having compatible charging blocks from previous devices, we try to lead a sustainable future by minimizing environmental impact. Please feel free to reach out to Samsung Support if you have any questions. Thank you for being a valued Samsung customer. - Debra

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Answer from Verizon Customer Support2 months

No. Here are the included items Samsung Galaxy S21 FE 5G Pre–installed SIM Card Data cable type USB-C to USB-C Quick Reference Guide Terms and Conditions -David

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Answer from Samsung1 month

John, thank you for reaching out to us with your question. The Samsung Galaxy S21 FE 5G does not have the option to use a micro SD card for expandable memory. There are some digital options to expand your memory capacity if needed that you can explore. Thank you for being a Samsung customer. -Elizabeth

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Answer from Verizon Customer Support3 months

This device does not offer an expandable memory option, so a memory card cannot be inserted into this device. -Steven

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Answer from Samsung3 months

Jerry Z, that’s a great question. The Samsung Galaxy S21 FE 5G does absolutely have the ability to use wireless charging. Use any qi compatible charger to set it and forget it and know your phone will be ready to go whenever you are. Thank you for being a Samsung customer. –Elizabeth

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Answer from Verizon Customer Support4 months

Jerry, yes, it does have the option to charge via wireless. 🤩 😊 🌈 >Fer

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Answer from Verizon Customer Support4 months

Jerry, thank you so much for reaching out through this channel, can you please provide me with the model of the device. 😊 🤩 >Fer

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Answer from Verizon Customer Support4 months

For steps to set up visual voicemail follow the steps on this link https://www.verizon.com/support/knowledge-base-103564/ -Kevin

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