This item is out of stock.
2.3
10 undefined
25
Okay battery life but that's about it
Aries1968 . 3 years
TCL Expert - 3 years
Hello @Aries1968, I am sorry to hear you are having issues with your phone. We´d be pleased to assist you to solve this issue. Please contact us at https://tclusa.custhelp.com/app/ask for further assistance. Regards, TCL Mobile CareAffordable and works well, too!
pc3822 . 3 years
Design
Depth
2.80 in
Width
0.37 in.
Weight
5.64 oz.
Height
5.76 in
Accessibility
Overall
Accessibility Shortcut, Android Accessibility Suite
Auditory
Hearing Aid Support, Live Caption, Live Transcribe, Real-Time Text, Sound Amplifier, Sound Notifications
Hearing Aid Compatibility
M3/T3
Mobility / Cognitive
Switch Access
Visual
Magnification, Text and display, TalkBack, Select to Speak
Battery
Standby Time
14 days
Usage Time
29 hrs.
Network
4G Network
B2/B3/B4/B5/B7/B12/B13/B66
Wi-Fi
802.11 a/b/g/n/ac (2.4 GHz & 5GHz)
SAR
Maximum 0.37 W/kg head; 1.33 W/kg body
HD Voice
Experience HD Voice and Simultaneous Voice & Data. Enable Wi-Fi Calling and make calls anywhere you have a Wi-Fi Connection.
Global Network
UMTS B1/B2/B4/B5/B8
Additional Features
Voice Assistant
Google Assistant with dedicated side key
Camera
Front Camera
5 MP
Camera
8 MP
Performance
Storage
16GB (ROM) + 2GB (RAM)
Processor
Qualcomm SDM429 Quad-core, 4 x 1.9GHz
Expandable Memory
Supports microSD™ card up to 256GB (sold separately)
Operating System
Android 10.0
TCL-5004SPP
- TCL SIGNA Smartphone
- 4G LTE SIM card (Pre-installed)
- 3000mAh Lithium – Ion battery (non-removable)
- USB Type-C Wall Charger
- USB cable
- SIM ejector tool
- Verizon brochures
TCL SIGNA Prepaid undefined
Okay battery life but that's about it
Aries1968 . 3 years
TCL Expert - 3 years
Hello @Aries1968, I am sorry to hear you are having issues with your phone. We´d be pleased to assist you to solve this issue. Please contact us at https://tclusa.custhelp.com/app/ask for further assistance. Regards, TCL Mobile CareAffordable and works well, too!
pc3822 . 3 years
UGH
Julia . 4 years
TCL/Alcatel Mobile - 4 years
Hi. Thank you for sharing. Your device is running on Android OS, which may have updates available. To save on DATA, connect your phone to the internet via your home WiFi and check for System Updates. When done, go to Google Play Store to check for apps update periodically too. This will keep your phone performing well. Best regards, KevinCrashes constantly, Ok for calls and text
Bella . 4 years
TCL/Alcatel Mobile - 4 years
Dear Bella, sorry about that. Your phone is running on Google Android Operating System and the apps should be functioning properly. When not, please check your device for any app update in Google Play Store. Simply open the Google Play Store app > go to your profile menu and Manage apps & device > Updates available. Tap to see the available updates. Periodically, the updates from the app developer is made available through the Google Play Store. Updating them will help keep your apps running properly. Be sure to update using your home Wi-Fi internet connection rather than your cellular data service depending on your data plan. For additional question, please feel free to contact TCL support at: 1-855-224-4228 or visit Verizon support online at: https://www.verizon.com/support/alcatel-tcl-signa/.Wasted $80 for this junk
Disappointed Customer . 4 years
TCL/Alcatel Mobile - 4 years
Hello. Let me help. The phone does have hotspot/tethering feature. Simply go to Settings > Network & internet > Tethering & Mobile Hotspot > and then enable Mobile Hotspot. Keep in mind that when you share your internet, you will be using data service. As for apps that crash, check for app update in Google Play Store. - KevinNot Recommend
Miko . 4 years
TCL/Alcatel Mobile - 4 years
Hello Miko. Thank you for sharing. Please feel free to contact supports at TCL or Verizon for assistance. Here is a few self-check tips. If you are not seeing good signal on the phone status bar, you may not be getting cellular service. Check your surroundings for any interference and move to a different location. This device supports the Verizon 4G LTE and roaming on 3G UMTS or GSM. If 4G LTE service is weak or not available, you may need to connect via Wi-Fi with internet access. Wi-Fi Calling may be enabled or disabled on your phone. The Wi-Fi connection is normally from your home internet provider. The other option is to enable Roaming. It is enabled by default but it can be turned off. Please check your plan on Roaming charge first. This means that your device will connect to other available signal when 4G LTE is not available. Hope this helps. - KevinSimple
Greggory2k . 4 years
Better than you'd expect for the price
Evan . 5 years
TCL SIGNA Prepaid undefined
addie . Dec 12, 2025
how to factory reset
Lil bit . Dec 24, 2022
How do I go about activating my phone
misty . Mar 6, 2022
wont move past initializing screen to activate I already picked my plan and put in credit card info what can I do to get it to activate
Please reach out to us on Facebook (www.facebook.com/verizon/) or Twitter (www.twitter.com/verizon), for assistance with your activation. *Damien
Hello. Is your phone a Prepaid type phone? If so, you can find self-guided instruction here: https://www.verizon.com/support/knowledge-base-138364/#:~:text=1%20Set%20up%20Verizon%20Prepaid%20Service%20-%20Android%E2%84%A2,verify%20the%20plan%20then%20tap%20Next.%20For%20. Hope this helps. by Kevin @ TCL.
kftwo . Nov 5, 2021
Does phone need to be activated?
srsp . Aug 27, 2021
is this phone, the TCL SIgna prepaid smartphone, already capable of mobile hotspot
Jenlilith . Jun 10, 2021
Texting stopped working how do I fix