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FAQs for Small Business Customers
Verizon has retired our email service. We have completed our notifications regarding this change, and customers no longer have the option to keep their Verizon.net email address or extract and move their data to another service provider.
If you currently access your Verizon.net email through AOL, access your mail by going to mail.aol.com
If you access your email through Yahoo, please go directly to verizon.yahoo.com
For support and help with your email, please contact your email provider directly.
5/13/18
Customers no longer have the option to keep their Verizon.net email address or extract their data to another service provider. All verizon.net email, calendar and address book content that was not migrated to AOL or moved to a third party email provider before December 15, 2017 has been deleted from our systems.
Over the years we realized that there are more capable email platforms out there. As a result, we made a decision to get out of the email business and focus our energies in providing you with the best in Internet and TV experiences.
Be sure and use your full verizon.net email address, including @verizon.net, as your user name for AOL Mail when signing in, e.g., username@verizon.net.
You will need to use your full verizon.net email address, including @verizon.net, as your user name for Yahoo Mail when signing in.
AOL mail - If you currently access your verizon.net email through AOL, please visit AOL Mail help page.
Yahoo Mail – If you currently access your verizon.net email through Yahoo, please visit Help for Verizon Yahoo Mail.
All other email providers – Please contact your email provider for additional email support:
Gmail help
Windows Live Mail help
Yahoo mail help
For all other providers, please visit their email support pages.