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Software Upgrade Assistant
LG Software Update

2026-10-15 05:14:15.857

Software Upgrade Assistant
LG Software Update

Get the latest software for your LG device when over-the-air updates fail. Use the Software Upgrade Assistant (SUA) on your computer to install essential updates.

Before you begin

The Software Upgrade Assistant (SUA) must be installed on a compatible computer.
Ensure your device is powered on and connected it to the computer using the supplied USB cable.
The most recent software version becomes available on the SUA / SRA tool within a week of a new software update. During this time, the SUA/SRA is unavailable for usage.
The software update process may take up to 30-90 minutes. Do not disconnect the device from the computer during the repair process.
If the update fails to install, refer to the Software Repair Assistant.

Steps

  1. From the desktop, click the
    VZW Software Upgrade Assistant icon
     located in the task bar.
    If not available on a Windows computer, navigate:
    Start
    All Programs
    Verizon
    Verizon Wireless Software Upgrade Assistant
    .
  2. Click
    File Transfer
     as the USB mode then click
    Next
    .
  3. When the device is recognized (may take a few minutes), click
    Next
    .
  4. The system checks for updates and prompts you to click
    Start Update
     if one is available.
  5. After the update has been completed, click
    Finish
    .