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One Talk Portal
Set Up Simultaneous Ring

2026-10-14 19:43:23.454

One Talk Portal
Set Up Simultaneous Ring

Set up Simultaneous Ring to ensure incoming calls are answered promptly. When your primary number rings, up to 10 other devices ring simultaneously, allowing an available user to pick up the call from any location.

Before you begin

Setting Simultaneous Ring on individual One Talk lines can alter what devices receive the call. If a call is rejected from any of the ringing lines, the caller is directed to that number's voicemail.
If Simultaneous Ring is turned on and any of the simultaneously ringing lines are set to forward calls to each other, a loop is created which causes the caller to hear dead air or a disconnect recording.

Steps

  1. Sign in to My Business.
  2. Click
    Manage Account
     from the top navigation bar.
  3. From the Product Portals section, click
    One Talk
    .
  4. From the 'I want to' section, click
    Manage features
    .
  5. Click the
    User features tab
    .
  6. Select
    Simultaneous Ring Service
     from the feature list.
  7. Choose a phone number from the list or use the search function to locate a number.
  8. Click the
    Add icon
     next to the applicable phone number to configure settings.
  9. Under Accept calls from, enter up to 10 phone numbers (10-digit format) that you want to ring when the selected number is called.
  10. Select
    Always
     or
    Predefined schedule
    .
    If selecting Predefined schedule, select the preferred options using the dropdown boxes.
  11. Click
    Submit
    .