Session status messages
Session Status
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Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

motorola razr - Restart in Safe Mode

Restarting your razr in Safe Mode puts it into a diagnostic state that only runs system apps so you can determine if a third-party app is causing freezing or slowness.

Press and hold the

Power button

(right edge) until the 'Power off' option appears on the screen then release.

An alternate method is available if the device is unresponsive or won't power on.

Touch and hold

Power off

until the 'Reboot to safe mode' prompt appears.

From the 'Reboot to safe mode' prompt, tap

to confirm.

The process may take up to 60 seconds to complete.

Upon reboot, 'Safe mode' appears in the lower-left of the screen.

With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.

To exit Safe Mode, restart the phone.