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One Talk T53W, T54W & T57W IP Desk Phones
View / Manage Call Forward Settings

2026-10-15 07:07:47.267

One Talk T53W, T54W & T57W IP Desk Phones
View / Manage Call Forward Settings

Adjust call forward settings for your One Talk T5xW series IP desk phone if you need to redirect calls to a different number when you're unable to answer right away.

Before you begin

Adjusting ring time settings in conjunction with No Answer Transfer or Busy Transfer on a desk phone changes the amount of time the desk phone will ring.
Example: Adjusting ring time to 3 rings results in a 15-second ring time. This can cause unwanted results for incoming calls to the One Talk phone number when called directly or transferred by an Auto Receptionist or other line type.

Steps

  1. From the idle screen, do one of the following:
    • For T53W and T54W models:
      1. Navigate:
        Features
        Call Forward
        .
      2. Select the appropriate forward type (Always, Busy or No Answer).
      3. From the Forward type screen, use the
        left and right arrow keys
         or the
        Switch soft key
         to enable or disable.
      4. In the Forward to field, enter the number where you want calls to be forwarded.
      5. If setting a No Answer forward, adjust the number of rings.
      6. Press
        Save
        .
    • For the T57W model:
      1. Navigate:
        Features
        Call Forward
        .
      2. Select the appropriate forward type (Always, Busy or No Answer).
      3. Use the
        On / Off radio buttons
         to enable or disable.
      4. In the Forward to field, enter the number where you want calls to be forwarded.
      5. If setting a No Answer forward, tap
        Number Of Rings
         then select the desired number.
      6. Tap
        Save
        .