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Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Factory Data Reset (Powered Off) - KYOCERA DuraXV Extreme+

Here's how to factory / hard reset your DuraXV Extreme+ if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

A factory data reset:

is the last resort for troubleshooting.

erases all data and restores preferences to factory default specifications.

is only recommended when the existing data has been backed up or is unwanted.

While the phone is frozen or turned off, simultaneously press and hold the

END key

and the

Volume up button

until the Kyocera logo appears.

If the device is responsive and can be powered on, the preferred reset method should be performed.

Select

Wipe data/factory reset

Use the volume up/down keys to highlight and the power button the select.

Alternatively, utilize the 5-way navigation pad to highlight and the center button to select.

Select

Yes

Select

Reboot system now

Allow several minutes for the reboot process to complete.