Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

MOTO G 5G
Move Media Files to / from Computer

2026-10-03 19:23:47.106

MOTO G 5G
Move Media Files to / from Computer

Connecting your moto g 5G to a computer allows you to move photos, videos or music to free up storage space or back them up to make sure your files are safe.

Before you begin

For an alternate media management solution, check out Verizon Cloud.
If using a Macintosh® computer, additional software is required in order to transfer files.

Steps

  1. Connect your moto g 5G to a computer using the supplied USB cable.
  2. If prompted to allow access to your data, tap
    Allow
    .
    1. If necessary, touch and hold the
      Status bar
       then drag to the bottom.
    2. From the list of notifications, locate then tap the USB option (e.g., Charging this device via USB, Image transfer, etc.).
    3. Select
      File Transfer
      .
  3. From your computer, open File Explorer or Windows Explorer.
  4. Using File Explorer or Windows Explorer, navigate:
    moto g 5G
    Internal shared storage
    .
  5. Utilize the computer to copy media files between the applicable folder (e.g., DCIM/Camera, Download, Movies, etc.) on the device and the desired location on the computer's hard drive.
  6. When finished, disconnect the USB cable from the computer.