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Satellite Connectivity
Request Roadside Assistance via Satellite (Apple)

2026-10-02 15:04:39.772

Satellite Connectivity
Request Roadside Assistance via Satellite (Apple)

When outside of cellular coverage area, you can request roadside assistance on your Apple® iPhone® using Satellite SOS services.

Before you begin

To use Satellite SOS, the following requirements must be met:
  • Must be outside with a clear line of sight to the satellite.
  • Satellite Messaging capable device.
  • Active service with cellular data turned on.
  • Satellite messaging won't work if the device is in Airplane Mode.
  • Must be in the contiguous United States or Hawaii and Alaska (may not work in parts of Alaska).
  • Requires iPhone 14 or newer and iOS 18 or newer.

Steps

  1. Open the Connection Assistant by doing one of the following:
    • To open via Control Center:
      1. Swipe down from the top right corner of the iPhone to open Control Center.
      2. Tap the
        Cellular button
         on the right.
      3. Tap
        Satellite
        .
    • To open via Settings:
      1. Open
        Settings
        .
      2. Tap
        Satellite
        .
    • To open via Messages app:
      1. While outside of a coverage area, tap the prompt to use
        Use Messages via Satellite
        .
      2. Tap the prompt then tap the
        Dynamic Island
         again to open
        Connection Assistant
        .
  2. Follow the onscreen instructions to connect to a satellite connection.
  3. Tap
    Roadside Assistance
     to request help for the vehicle.
  4. Complete the onscreen questionnaire to get the applicable assistance.