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Unlock a Gmail Account

2026-10-14 16:00:41.495

Unlock a Gmail Account

Regain access to your locked email and resume sending messages. Easily recover a forgotten username or password to successfully unlock your Gmail account.

Before you begin

When too many unsuccessful attempts to sign in to a Gmail™ account are made, Google may consider the account as being attacked or about to be compromised.
To fix the problem, or if the username or password is forgotten, Google suggests unlocking the CAPTCHA. It may take Google from 3-5 days to send user name / password information to a recovery email address.

I Don't Know My Password

  1. Open the Internet browser then navigate to the Gmail website.
  2. Enter the Google username or Gmail address then click
    Next
    .
  3. Click
    Forgot password?
    .
  4. Answer the applicable questions to confirm it's your account then click
    Next
    .
  5. When prompted, reset your password.

I Don't Know My Username

  1. Open the Internet browser then navigate to the Gmail website.
  2. Click
    Forgot email?
    .
  3. Enter your phone number or recovery email then click
    Next
    .
  4. Enter your first and last name then click
    Next
    .
  5. Answer the applicable questions to confirm it's your account then click
    Next
    .
  6. Review the list of usernames that match your account.