Session status messages
Session Status
Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue.

Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Apple iPad
Restart Device

Try restarting your Apple® iPad® for issues like freezing or slowness. This clears software issues and restores the device to its normal operation.

Preferred Method

Do one of the following:

For iPad with a Home button, press and hold the

Power button

until the 'power off' slider appears.

For iPad without a Home button, press and hold the

Power button

and

Volume down button

until the 'power off' slider appears.

Slide the

Power Off slider

right then wait approximately 30 seconds for the device to power off.

To turn on the device, press and hold the

Power button

until the Apple logo appears then release.

If the device is unresponsive, do one of the following:

For iPad with a Home button, press and hold the

Power button

and

Home button

until the Apple logo appears then release.

For iPad without a Home button, press then quickly release the

Volume up button

, press then quickly release the

Volume down button

then press and hold the

Power button

until the Apple logo appears.