We are working hard to restore service to our customers still impacted by the recent storms. If you believe your service has been impacted, you can check for weather-related service issues at verizon.com/Outage.
Safe, quick and easy: we make bill pay simple. Learn how to sign up for Auto Pay or utilize one of our convenient payment methods.
Viewing Your Bill
Learn about paper free billing and how to view your bill online, in the My Fios app or on your TV by using your remote.
Understanding Your Bill
Check out these frequently asked questions about your Verizon bill including understanding charges, credits, promotional discounts and more.
Managing Your Account
Learn how to keep your information safe and secure, view and change your notification preferences, check your rewards points and refer a friend. We make it easy. Just register on My Verizon and download the My Fios app.
Managing Your Service
Need to change your service? Upgrade your internet speed? Perhaps change your TV plan? Learn how to manage all features of your Verizon Internet, TV and Phone services online at My Verizon or in the My Fios app.
Watch Fios TV before your Fios service gets installed, follow easy steps to self-install and activate your Set-top Box and DVR and view frequently asked questions for new services.
Access information on Verizon Fios Set-top Boxes, DVRs and Remote control equipment. This includes access to user guides, set up and installation information, programming and features, dimensions, and wiring diagrams.
Programming & Features
Learn how to customize your Interactive Media Guide (IMG) and preferences with On Demand, Pay Per View (PPV), favorite channel lists, parental controls and more.
View TV On Other Devices
Learn how to access Verizon TV Everywhere. Get early access to view TV before services get installed and learn how to Watch Fios TV on eligible devices using the Fios Mobile app, online and in the home. Enjoy Fios TV wherever you go.
Get information to help you get started with your Verizon home phone service. Find setup and installation information, manage home phone service, setup voicemail, get directory information and more.
Area & International Code Information
Whether you’re looking for a new cross-town area code or an overseas country code, get answers to your area code and international calling questions.
Our variety of calling features can protect your privacy and help you get more done. Learn how to stop unwanted and annoying calls; you can block robocalls, identify callers and avoid missed calls. You can also manage incoming calls with home voicemail and more.
Service & Equipment
Get information about home phone services, service resolutions, home phone equipment (ONT, NID, jacks & wiring) and fax machine use with calling features.
Privacy & Security
Check out how we’re using enhanced privacy and security services to protect our customers from communications fraud, malicious apps and other potential threats.