Infographic
A recent Verizon-commissioned white paper explores how business leaders are addressingtheir customer experience (CX) challenges. We present a selection of those findings here.
Mar 29, 2024
Executive Brief
A proactive CX approach, infused with artificial intelligence (AI) and using cloud computing and sophisticated business analytics to enable delivery of personalized, consistent experiences across channels and platforms.
Mar 28, 2024
Solutions Brief
Verizon is leading the way as one of the earliest carriers to offer RCD on IP Contact Center outbound calls.
Mar 01, 2024
Solutions Brief
Google CCAI helps you leverage AI to scale your contact center interactions while maintaining a high level of customer satisfaction. Verizon can integrate Google CCAI with most contact center platforms.
Feb 22, 2024
Solutions Brief
Transformational technologies available for your network.
Feb 14, 2024
Solutions Brief
A Contact Center as a Service Transformation Strategy & Roadmap Assessment from Verizon Consulting Services can help future-proof your CX initiatives.
Feb 08, 2024
Solutions Brief
Realize your vision for AI-driven customer support with Verizon Consulting Services.
Feb 08, 2024
Solutions Brief
Improve CX and your bottom line with Customer Journey Analytics Consulting service from Verizon.
Feb 08, 2024
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