Starts at $4.16/mo$149.99
This item is currently only available for Express Pickup.
Care Smart watch is an easy-to-use smartwatch designed for seniors. With features like streamlined calling and texting, text-to-speech, reminder settings, and one-button emergency contact calling,1 this device helps seniors stay connected and puts family members' minds at ease. Using the Care Smart app2 caregivers can add up to 10 trusted contacts3 as well as manage useful things like medication reminders and location alerts. A large easy-to-read display, simple navigation and pre-set text replies make Care Smart a trusted, everyday companion that seniors and caregivers can rely on. Stay connected with your loved ones with the Care Smart watch and Verizon, America's most awarded network.
All specsReviews
2.5
2.5 out of 5 rating
71 reviews
34% of reviewers recommend this product.
incorrect information from two different customers service reps. There is no fall detection..
1 out of 5 rating
Frustrated . 1 year ago
I wanted a fall detection device and called customer service twice prior to purchasing the care smart watch and both times I was told that the watch had fall detection. It does NOT! I purchased the watch while talking to the 2nd Verizon representative. while waiting for delivery I looked at the FAQ's for this watch and saw that Verizon said this watch did not have fall detection. I again called Verizon and a 3rd representative told me the watch has fall detection. I pointed out the statement in the FAQs that the watch did not have fall detection and was transferred to a 4th representative that confirmed there is no fall detection with the Care Smart Watch. It is my belief the confusion is because Verizon has a "Care Smart" app and that app supports BETTER watches that have the fall detection ability. Very frustrating experience.
The Verizon Gizmo Team - 10 months ago
It is true that the Care Smart watch does not have fall detection. We're sorry you were misinformed. It is also true that there is the Care Smart app available with 24/7 Professional Monitoring that supports fall detection for Apple Watch, Samsung Galaxy Watch and Google Pixel Watch. For more information, visit https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/Unhappy
1 out of 5 rating
Kathy . 1 year ago
I bought this watch for my husband with memory issues. I am the only phone number for him to call and he calls accidentally alot. He pure his hands behind his back which causes the phone to swipe to the left and call. It does track well. This watch is of no use to us. I would like a refund.
The Verizon Gizmo team - 1 year ago
We're sorry that this product did not work out for you and hope you have found a satisfactory solution for you and your husband.1. Only one designated emergency contact can be called, which must be created during setup.
2. Data usage applies for app download and use.
3. Numbers must be registered through the Care Smart App. Care Smart watch permits up to nine contacts in addition to the primary registered caregiver.
4. Dependent on carrier coverage. Device must be turned on. Consent to location tracking is required during pairing; the watch will receive notifications about location tracking 24 hours after pairing is complete, and at 30-day intervals thereafter. These notifications let wearers know that their location is being shared with their Trusted Contacts. Verizon makes no representations or warranties about the availability or accuracy of the GPS or about the accuracy or completeness of any map data or other information.
2. Data usage applies for app download and use.
3. Numbers must be registered through the Care Smart App. Care Smart watch permits up to nine contacts in addition to the primary registered caregiver.
4. Dependent on carrier coverage. Device must be turned on. Consent to location tracking is required during pairing; the watch will receive notifications about location tracking 24 hours after pairing is complete, and at 30-day intervals thereafter. These notifications let wearers know that their location is being shared with their Trusted Contacts. Verizon makes no representations or warranties about the availability or accuracy of the GPS or about the accuracy or completeness of any map data or other information.
slide 1 of 5, Simple to stay in touch.
Keep loved ones informed.
Easily see when mom gets home from church or dad has arrived at his doctor’s appointment with Care Smart’s location sharing.4 Wearers can share their location with friends or family who have the Care Smart app,1 or you can track their location and set time or location-based alerts.4
Simple to stay in touch.
Care Smart comes with a number of pre-loaded messages making it easier than ever for seniors to respond to text messages. An easy-to-read screen displays the date and time and streamlined 3-touch navigation for accessing contacts, placing calls or sending texts makes this smartwatch a snap to use. Helpful functions, like a timer, stopwatch, volume and ringtone controls allow the wearer to customize their watch to their lifestyle. Care Smart helps seniors stay effortlessly connected with loved ones with easy-to-use functions and simplified calling and texting.
Only connect with those you trust.
With the Care Smart app caregivers can set up to 10 trusted contacts in the senior’s watch for calling or texting. And only those predesignated contacts can call or text the wearer, eliminating the worry of fraudulent callers getting in touch with seniors.3
One-button emergency contact calling.
Equipped with one-button emergency contact calling, Care Smart makes it easy for seniors to call for help. Simply hold down the one-button emergency contact call button on the front of the watch for 4 seconds and the watch will call the designated contact.1
Set reminders to stay healthy and connected.
Caregivers can set up reminders for medication, doctor’s appointments, birthdays and more. Personalized reminders are set up by the caregiver through the Care Smart app. Setting reminders helps seniors stay focused, connected and perform tasks like, taking medication and checking in with loved ones.
Keep loved ones informed.
Easily see when mom gets home from church or dad has arrived at his doctor’s appointment with Care Smart’s location sharing.4 Wearers can share their location with friends or family who have the Care Smart app,1 or you can track their location and set time or location-based alerts.4
Simple to stay in touch.
Care Smart comes with a number of pre-loaded messages making it easier than ever for seniors to respond to text messages. An easy-to-read screen displays the date and time and streamlined 3-touch navigation for accessing contacts, placing calls or sending texts makes this smartwatch a snap to use. Helpful functions, like a timer, stopwatch, volume and ringtone controls allow the wearer to customize their watch to their lifestyle. Care Smart helps seniors stay effortlessly connected with loved ones with easy-to-use functions and simplified calling and texting.
Design
Depth
0.60 in
Colors
Black or Purple
Weight
2.5 oz.
Display
AMOLED 1.3”, 240 x 240
Network
SAR
0.857W/Kg
Network
4G LTE B13, WCDMA B5
Performance
Processor
Qualcomm MSM8909W
Storage
512MB (RAM) + 4GB (ROM)
SKU#
SKU#
QTAX53SEB
What's in the box
- Care Smart
- Charger
1. Only one designated emergency contact can be called, which must be created during setup.
2. Data usage applies for app download and use.
3. Numbers must be registered through the Care Smart App. Care Smart watch permits up to nine contacts in addition to the primary registered caregiver.
4. Dependent on carrier coverage. Device must be turned on. Consent to location tracking is required during pairing; the watch will receive notifications about location tracking 24 hours after pairing is complete, and at 30-day intervals thereafter. These notifications let wearers know that their location is being shared with their Trusted Contacts. Verizon makes no representations or warranties about the availability or accuracy of the GPS or about the accuracy or completeness of any map data or other information.
2. Data usage applies for app download and use.
3. Numbers must be registered through the Care Smart App. Care Smart watch permits up to nine contacts in addition to the primary registered caregiver.
4. Dependent on carrier coverage. Device must be turned on. Consent to location tracking is required during pairing; the watch will receive notifications about location tracking 24 hours after pairing is complete, and at 30-day intervals thereafter. These notifications let wearers know that their location is being shared with their Trusted Contacts. Verizon makes no representations or warranties about the availability or accuracy of the GPS or about the accuracy or completeness of any map data or other information.
Verizon Care Smart watch Reviews
2.5
2.5 out of 5 rating
71 reviews
34% of reviewers recommend this product.
incorrect information from two different customers service reps. There is no fall detection..
1 out of 5 rating
Frustrated . 1 year ago
I wanted a fall detection device and called customer service twice prior to purchasing the care smart watch and both times I was told that the watch had fall detection. It does NOT! I purchased the watch while talking to the 2nd Verizon representative. while waiting for delivery I looked at the FAQ's for this watch and saw that Verizon said this watch did not have fall detection. I again called Verizon and a 3rd representative told me the watch has fall detection. I pointed out the statement in the FAQs that the watch did not have fall detection and was transferred to a 4th representative that confirmed there is no fall detection with the Care Smart Watch. It is my belief the confusion is because Verizon has a "Care Smart" app and that app supports BETTER watches that have the fall detection ability. Very frustrating experience.
The Verizon Gizmo Team - 10 months ago
It is true that the Care Smart watch does not have fall detection. We're sorry you were misinformed. It is also true that there is the Care Smart app available with 24/7 Professional Monitoring that supports fall detection for Apple Watch, Samsung Galaxy Watch and Google Pixel Watch. For more information, visit https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/Unhappy
1 out of 5 rating
Kathy . 1 year ago
I bought this watch for my husband with memory issues. I am the only phone number for him to call and he calls accidentally alot. He pure his hands behind his back which causes the phone to swipe to the left and call. It does track well. This watch is of no use to us. I would like a refund.
The Verizon Gizmo team - 1 year ago
We're sorry that this product did not work out for you and hope you have found a satisfactory solution for you and your husband.Great for Adults with Dementia
5 out of 5 rating
Daughter410 . 1 year ago
Yes, I'd recommend this product.
My father wanted to talk to his children but a regular phone had too many buttons and he got confused . Very easy to use. Also has the ability to track where he is . Many with Alzheimer’s often wonder. If you are a care giver you want this .
You wiuld rarely find where is your love one is
1 out of 5 rating
Simon67 . 1 year ago
We bought it for 90 yers old mom. it takes many minutes to refresh and it does not show acurate location . We lives 6 miles from New York in very populated suburb with good reception. But location this watch often show is over one mile circle
Not Dependable as GPS
1 out of 5 rating
Carolyn . 1 year ago
I bought this 6 weeks ago to use as a gps for my husband who has dementia, thought if he left home it would alert me. But 3/4 of the time the app refresh just spins forever and it cant find the watch. Completely useless if it wont work half the time. I've been with Verizon for 20 years and they wouldn't even return it.
The Verizon Care Smart Team - 1 year ago
Hi Caroline. We would like to look into your issue and see if we can troubleshoot and resolve. Please contact us at caresmart.feedback@verizonwireless.com. Also, it may be of interest for you, if your husband is able to use some basic functions on a full-fledged smartwatch, that there is a Care Smart solution that works with Apple Watch, Samsung Galaxy Watch and Google Pixel watch. You can learn more about it here: https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/Horrible, who makes these?
2 out of 5 rating
Sayachan . 2 years ago
Switched from a gizmo to this for my autistic adult son. Hate it. The charger idea is awful. The charging area gets dirty easily since it's on the back of the watch and not covered. The location tracking is often poor. I am constantly getting emails about setting up the watch even though I've set it up in the app over a year ago. And now, about a year later it totally won't turn on! The on button has slowly been getting more and more difficult to get it to come on and now it won't work at all. I can't believe these watches cost as much as they do. The gizmo 2 was better than this but this seemed more 'adult' so my son was really happy about this. Don't waste your money it won't last.
Would not buy again
2 out of 5 rating
Denisejh . 2 years ago
The watch itself works ok but has a major problem with charging. It is extremely difficult to activate charging with the magnetic power cord. Biggest pain ever. This would prevent me from ever buying this watch again!!! N
The Verizon Gizmo Team - 2 years ago
Hi Denise. We find that charging with the watch face down works best. Also, make sure the connector plates and magnetic charging points are clean. You can clean the charging points on the back of the watch with a cotton swab, microfiber cloth or an alcohol wipe cloth to remove any dirt or debris. Hope this helps.Must download an app to use watch
1 out of 5 rating
Robin j . 2 years ago
Was not aware that the only way to communicate with the watch is through an app. Every person on the contact list would have to download this app. This should be advertised up front. I returned the watch because of this.
The Verizon Care Smart Team - 2 years ago
Hi Robin. You are correct that the Care Smart app is needed for trusted contacts to send messages to the Verizon Care Smart watch. However, trusted contacts can call the watch without using the app. Trusted contacts are set up by the primary caregiver/account holder. We're sorry that you weren't happy with your Care Smart watch. Instead, perhaps the Care Smart app, available for Apple Watch, will better suit your needs. This solution has no limitations on calling or messaging. You can call and send messages as you would normally. Plus, Care Smart for Apple Watch offers features like 24/7 Get-Help Professional Monitoring for live agent voice response when the Get Help button is tapped or a fall is reported. You can learn more it at https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/Good product with room for improvement
3 out of 5 rating
JKO808 . 2 years ago
Yes, I'd recommend this product.
Requires some degree of tech use understanding on the part of the wearer. Text on display small for visually impaired., Screen size challenging for seniors with compromised manual dexterity. Otherwise a very good device. Would definitely consider a larger display home-based product without GPS locating as an alternate "panic-button" alternative.
Care Smart Dev Team - 2 years ago
Hello, Thank you for providing us with this feedback and feature suggestions for our product. If you have any other feedback, concerns or questions, please feel free to reach out to us at caresmart.feedback@verizonwireless.com. All the best!Don't like it.
1 out of 5 rating
Cathy . 2 years ago
Do not like it at all. Not as I expected and want to return it..
Care Smart Dev Team - 2 years ago
Hello Cathy. Im very sorry to hear you have not been happy with our Care Smart watch. I would like to connect with you in order to attempt to assist you with any issues you may be seeing, or answer any questions you have. Please at anytime, feel free to reach out to us at caresmart.feedback@verizonwireless.com so that we can connect. All the best.Verizon Care Smart watch FAQs
Robert . Mar 25, 2025
what is the size band on a care smartwatch
Answer from Verizon Customer Support1 month
The Verizon Care Smart Smartwatch for Seniors has a "one size" band that is designed to fit wrists between 5.5 and 8.7 inches (12cm - 22cm) -Sara
Dani . Jan 2, 2025
Does it have Wi-Fi calling?
Answer from Verizon Customer Support4 months
No. -Melissa
Richard . Dec 31, 2024
Will any of the Verizon watches notify contacts if I fall?
Answer from Verizon Customer Support4 months
Verizon Care Smart watch offers fall detection. For more detials, check out our Equipment Guide: https://www.verizon.com/connected-smartwatches/verizon-care-smart/. ~Gilbert
Dawn . Dec 11, 2024
Do you have to have an iPhone or can it be used alone?
Answer from Verizon Customer Support4 months
No you can use this without an iPhone. Learn more here: https://www.verizon.com/plans/devices/?_gl=1*vwt5sz*_ga*MTYzMTIyOTI4MS4xNzM0MDE3NDk3*_ga_12R1DX1LX7*MTczNDAzNzQ1MC4zLjEuMTczNDAzODAwMi41NC4wLjA. -Joe
Stacey . Nov 29, 2024
Does this watch have web access?
Answer from Verizon Customer Support5 months
No. ~Peter
BabyloveHerbert . Sep 14, 2024
Should I or can I Bluetooth my Verizon watch?
Answer from Verizon Customer Support7 months
No, the Care Smart watch does not connect via Bluetooth. Details and specs here: https://www.verizon.com/connected-smartwatches/verizon-care-smart/ ~Maria
May 25, 2024
What smart watches have fall detection
Answer from Verizon Consumer Products10 months
The Care Smart - Get Help service supports fall detection with 24/7 professional monitoring for Apple Watch, Samsung Galaxy Watch and Google Pixel Watch. Learn more about it here: https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/
Answer from Verizon Customer Support11 months
The Apple Watch Series 9 offers fall detection. For more details, review our equiment guide: https://www.verizon.com/connected-smartwatches/apple-watch-series-9/. ~Gilbert
Kimbrent . May 8, 2024
Can the Verizon Care smart watch detect falls
Answer from Verizon Customer Support1 year
This watch does not have fall detection. ~Jesse
Speak to call . Dec 19, 2023
Can you speak to call if one is not able to press the button for help? Like the iwatch, you can say “hey Seri, call <name>.
Answer from Verizon Customer Support1 year
No that is not a feature of this device. -Joe
Care Smart Watch . Nov 19, 2023
1. Battery Life? 2. How long will the 2 for 1 price special be on?
Answer from Verizon Customer Support1 year
The battery is rated at up to 96 hours of usage time, and up to 168 hours of standby time. Our promotions are always for a limited time, and can end without notice. -Joseph