The ACP is a federal program that provides subsidized internet service for eligible customers.

• Up to one $30/month subsidy for each eligible household
• Up to one $75/month subsidy for each eligible household on Tribal lands

• You must sign up to become eligible for ACP
  • Eligible individuals who are not currently enrolled in the Lifeline program: Apply for ACP with the Universal Service Administrative Company (USAC) at ACPBenefit.org. After USAC validates eligibility:
    • Click here or call 1.800.Verizon to enroll in ACP with Fios Internet plans
    • Click here or call 1.922.0204 to enroll in ACP for 5G Home, LTE Home or Mobile plans
    • Click here or call 1.922.0204 to enroll in ACP Verizon Prepaid plans
    • Call 1.800.Verizon to enroll in ACP with HSI or Fios Prepaid plans
  • Households who are currently enrolled in the Lifeline program, do not need to contact USAC
• After Verizon has verified eligibility, you’ll be enrolled in the ACP program
  • The FCC does not pay ACP funds directly to program participants
  • Verizon will apply the ACP credit to your bill/account
  • You must use the service monthly to maintain ACP enrollment
  • You will receive the ACP credit until the program ends as long as you maintain a qualifying internet service and remain eligible for ACP
  • You may transfer your ACP credit to another provider at any time. However, you may not transfer your monthly subsidy to another customer.
  • At the end of the program you will be subject to our undiscounted rates and terms and conditions if you continue to receive Verizon’s service.

• The Affordable Connectivity Program covers home and mobile plans with internet access, including:
  
  

  Mobile

  • Current Unlimited and older Unlimited data and bundled data plans
  • Current and older usage-based data only and bundled usage-based data plans.
  • Mobile Hotspot plans
    • Premium, Pro, Plus and Essential

  Home

  • Fios Mix + Match Internet, any speed.
  • Traditional Fios bundles
  • Verizon 5G Home Internet
  • Verizon LTE Home Internet
  • Verizon HSI

You can get ACP if you (or someone in your household) :

Already receive a Lifeline Benefit

Or participate in any of these Federal Assistance programs

• Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
• Medicaid
• Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance (FPHA)
• Veterans Pension and Survivors Benefit
• Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools in the 2019-20, 2020-21, or 2021-22 school year
• Received a Federal Pell Grant in the current award year

Or participate in any of these Tribal Assistance programs

• Bureau of Indian Affairs General Assistance
• Head Start (only households meeting the income qualifying standard)
• Tribal Temporary Assistance for Needy Families (Tribal TANF)
• Food Distribution Program on Indian Reservations

Or if your household income is 200% or less than the Federal Poverty Guidelines. See the “Based on Your Income” table linked here . The Federal Guideline is based on your household size and state.

If you are a new Verizon customer or a customer who has recently made a change to your services, we’d like to provide you with some information on the federal Affordable Connectivity Program (ACP).

What is the ACP?

The ACP was created by Congress and implemented by the Federal Communications Commission (FCC) to help eligible households receive a subsidy of up to $30 a month, or up to $75 a month on Tribal Lands, towards internet service.

Who is eligible to participate in the ACP?

• You may be qualified for the program if:
  • You, your child or dependent participate in certain government assistance programs, such as SNAP, Medicaid, WIC, or other programs.
  • You’re a member of select Tribal Assistance programs.
  • You, your child or dependent already receive a Lifeline benefit.
  • You received a Federal Pell Grant in the current award year.
  • You’re eligible based on your household income

ACP is non-transferrable and limited to one monthly internet discount. ACP is a federal government benefit program operated by the Federal Communications Commission and, if it ends, or when a household is no longer eligible, customers will be subject to the provider’s regular rates, terms, and conditions.

• If you are not currently enrolled in the Lifeline program: Apply for ACP with USAC at ACPBenefit.org After USAC determines you are eligible, contact Verizon to complete your ACP enrollment.

Fios

Click here or call 1.800.Verizon to enroll in ACP with Fios Internet plans.

5G Home Internet or LTE Home Internet

Click here or call 1.800.922.0204 to enroll in ACP for 5G Home or LTE Home plans.

Mobile

Click here or call 1.800.922.0204 to enroll in ACP for Mobile plans.

Verizon Prepaid

Click here or call 1.800.922.0204 to enroll in ACP for Verizon Prepaid plans.

HSI or Fios Prepaid

Call 1.800.Verizon to enroll in ACP with HSI or Fios Prepaid plans.

Households who are currently enrolled in the Lifeline program do not need to contact USAC. Simply click or call one of the links/numbers above.

No, only one Affordable Connectivity Program subsidy is available per household.

Yes. The ACP subsidy can be transferred to another provider at any time.

ACP does not have a set expiration. If the program ends, the FCC is expected to notify carriers and the public at least 60 days before the final service month of ACP subsidy.

When the ACP program ends, you will either continue on your plan at the price without the ACP subsidy or you will end your internet-related services with Verizon. We will give you an opportunity to decide before the end of the program.
IMPORTANT NOTE: If you do not affirmatively choose to keep your Internet-related services, the FCC requires that we disconnect those services at the end of the ACP program.

If you move, the subsidy will fall off your account. You are required to reapply with your new address and re-enroll with Verizon to add the Affordable Connectivity Program subsidy back into your account.

As an ACP customer you have the right to file a complaint with the FCC at ACP Complaint Center or call 888-225-5322.

• MEBB is funding provided by the state of Maryland to partially subsidize the cost of internet service for Maryland residents enrolled in the Federal ACP program.
• MEBB is operated by the Maryland Office of Statewide Broadband.

• Maryland residents who are enrolled in the Federal Affordable Connectivity Program automatically qualify for up to an additional $15/mo subsidy for internet service charges on their bill. No action is required for customers already enrolled in ACP.
• Maryland customers who are not already enrolled in ACP must apply at ACPBenefit.org for eligibility. Once enrolled in ACP, the MEBB will automatically be added to their account and the MEBB subsidy will be applied against the internet charge on their bill
• You or a member on your account must be enrolled in the Federal ACP program to receive this benefit
• MEBB is expected to end when the programs’ funds are exhausted or 12/31/23, whichever comes first.

• MEBB will provide a subsidy of up to $15/mo for internet service. This is in addition to the amount provided to you by the Federal ACP program
• MEBB will be applied to the same service that your ACP subsidy is applied to, and cannot be transferred or applied to a different service.

If you live in the state of Maryland and are enrolled in the ACP, the MEBB program covers the home or mobile internet service enrolled with ACP, including:

Home Internet

• Fios Mix & Match Internet, any speed
• Traditional Fios Bundles with an Internet Plan
• Verizon 5G Home Internet
• Verizon LTE Home Internet
• HSI

Mobile

• Wireless Unlimited and older Unlimited data and bundled data plans
• Premium, Pro, Plus and Essential Plans
• Hotspot data plans

Prepaid

• Verizon Prepaid Fios Prepaid Internet Plans Traditional Fios plans that are eligible include: Fios Triple Play Internet/TV/Phone, Double Play: Internet/TV or Internet/Phone and Fios Data-only plans.

MEBB cannot be applied to Fios Mix+Match TV or Fios Digital Voice.

• Your monthly bill/account will reflect your MEBB subsidy of up to $15/mo displayed as a credit applied after your other eligible discounts.
• If you are enrolled in Lifeline, you will continue to receive the Lifeline subsidy.
• Any remaining balance due, including taxes and fees, will be reflected on your monthly bill/account. Payment can be made as usual - online, on the My Verizon app, at Verizon kiosks, in store or via phone.

As an ACP customer you have the right to file a complaint with the FCC at ACP Complaint Center or call 888-225-5322.

Fios

• Step 1: If you are not an existing Lifeline customer, apply to qualify for the Affordable Connectivity Program at ACPBenefit.org
• Step 2:
  • New customers: Order any Fios Mix + Match internet plan. You may complete your order online or call us at 1.800.Verizon.
  • Existing customers: Must have or move to a Fios Mix+Match internet plan or must have a traditional Fios bundle (Triple Play, Double Play with data or Stand Alone data).
• Step 3: Once you have active Fios internet service contact Verizon to complete your ACP enrollment. Click here or call 1.800.Verizon and mention the Affordable Connectivity Program to ensure you are routed to the team that can assist you with applying the ACP subsidy to your Verizon bill.

5G Home Internet

• Step 1: If you are not an existing Lifeline customer, apply to qualify for the Affordable Connectivity Program at ACPBenefit.org
• Step 2:
  • New customers: Order 5G Home. You may complete your order online or call us at 1.800.922.0204
  • Existing customers: Your current 5G Home service is eligible.
• Step 3: After your 5G Home set up is complete, contact Verizon to complete your ACP enrollment. Click here or call 1.800.922.0204 and mention the Affordable Connectivity Program to ensure you are routed to the team that can assist you with applying the ACP subsidy to your Verizon bill.

LTE Home Internet

• Step 1: Apply to qualify for the Affordable Connectivity Program at ACPBenefit.org
• Step 2:
  • New customers: Order LTE Home. You may complete your order online or call us at 1.800.Verizon.
  • Existing customers: Your current LTE Home service is eligible.
• Step 3: Once you have active LTE Home service, contact Verizon to complete your ACP enrollment. Click here or call 1.800.922.0204 and mention the Affordable Connectivity Program to ensure you are routed to the team that can assist you with applying the ACP subsidy to your Verizon bill.

High Speed Internet (HSI)

• Step 1: If you are not an existing voice Lifeline customer, apply to qualify for the Affordable Connectivity Program at ACPBenefit.org
• Step 2:
  • New customers: Order a High Speed Internet plan. You may complete your order online or call us at 1.800.Verizon.
  • Existing customers: apply with any HSI bundle or traditional HSI data plan you currently have.
• Step 3: Once you have active HSI service, contact Verizon to complete your ACP enrollment. Call 1.800.Verizon and mention the Affordable Connectivity Program to ensure you are routed to the team that can assist you with applying the ACP subsidy to your Verizon bill.

• ACP is available for Fios Mix+Match internet plans (all speeds) and traditional Fios bundles with internet.
• ACP cannot be applied to Fios Mix + Match TV or Fios Digital Voice,

Fios Internet, 5G Home Internet and LTE Home Internet

Yes. If you currently have Lifeline on your data plan you will continue to receive the Lifeline subsidy and will also qualify to receive the Affordable Connectivity Program with Verizon.

HSI

Yes, if you currently have Lifeline on your voice plan you will continue to receive the Lifeline subsidy for your voice service and you will also qualify to receive the Affordable Connectivity Program for your HSI service.

Fios

If you are eligible and enrolled, the ACP is available to

• New Fios customers who have a Mix + Match internet plan
• Existing Fios customers who have a Mix+Match internet plan or move to a Mix+Match internet plan or have a traditional Fios bundle with internet.

5G Home Internet

New and existing 5G Home customers who qualify and enroll in the program, will receive the ACP subsidy.

LTE Home Internet

New and existing LTE Home Internet customers who qualify and enroll in the program will receive the ACP subsidy.

HSI

New and existing HSI customers who qualify and enroll in the program, will receive the ACP subsidy.

• ACP is available for all Verizon Home internet plans: Fios Internet, 5G Home and LTE Home. ACP is available for all Verizon HSI plans.
• ACP cannot be applied to Fios Mix + Match TV or Fios Digital Voice
• If your HSI service is migrating to Fios Internet, you may take the subsidy with you.

Fios

Yes, a router is required. If you qualify for our Verizon Forward Program offer you’ll receive a free Verizon router rental, or Verizon will supply a Fios router rental for just $15/mo., or you may use your own router. The ACP subsidy may be applied to your router rental charge.

5G Home Internet

Yes, a router is required. However, 5G Home equipment is included at no charge with your 5G Home activation.

LTE Home Internet

Yes, a Verizon LTE Home router is required. For plans that don’t include the router as part of the monthly service cost, you may purchase a Verizon LTE Home router for $240, which can be paid $10/mo via Verizon’s Device Payment Plan. If you are currently receiving a Device Payment promotion discount, you will continue to receive that discount as an ACP customer.

HSI

Yes, a router is required. You can purchase a Verizon router or you may use your own. The ACP subsidy may be applied to your router charge.

• Your monthly bill will reflect your ACP subsidy of up to $30/mo displayed as a credit applied after your other eligible discounts.
• Any remaining balance due, including taxes and fees, will be reflected on your monthly bill. Payment can be made as usual - online, on the My Verizon app, at Verizon kiosks, in store or via phone.

The ACP is a federal program that provides subsidized internet service for eligible customers.

• Up to one $30/month subsidy for each eligible household
• Up to one $75/month subsidy for each eligible household on Tribal lands

• You must sign up to become eligible for ACP
  • Eligible individuals who are not currently enrolled in the Lifeline program: Apply for ACP with the Universal Service Administrative Company (USAC) at ACPBenefit.org. After USAC validates eligibility:
    • Click here or call 1.800.Verizon to enroll in ACP with Fios Internet plans
    • Click here or call 1.922.0204 to enroll in ACP for 5G Home, LTE Home or Mobile plans
    • Click here or call 1.922.0204 to enroll in ACP Verizon Prepaid plans
    • Call 1.800.Verizon to enroll in ACP with HSI or Fios Prepaid plans
  • Households who are currently enrolled in the Lifeline program, do not need to contact USAC
• After Verizon has verified eligibility, you’ll be enrolled in the ACP program
  • The FCC does not pay ACP funds directly to program participants
  • Verizon will apply the ACP credit to your bill/account
  • You must use the service monthly to maintain ACP enrollment
  • You will receive the ACP credit until the program ends as long as you maintain a qualifying internet service and remain eligible for ACP
  • You may transfer your ACP credit to another provider at any time. However, you may not transfer your monthly subsidy to another customer.
  • At the end of the program you will be subject to our undiscounted rates and terms and conditions if you continue to receive Verizon’s service.

• The Affordable Connectivity Program covers home and mobile plans with internet access, including:
  
  

  Mobile

  • Current Unlimited and older Unlimited data and bundled data plans
  • Current and older usage-based data only and bundled usage-based data plans.
  • Mobile Hotspot plans
    • Premium, Pro, Plus and Essential

  Home

  • Fios Mix + Match Internet, any speed.
  • Traditional Fios bundles
  • Verizon 5G Home Internet
  • Verizon LTE Home Internet
  • Verizon HSI

You can get ACP if you (or someone in your household) :

Already receive a Lifeline Benefit

Or participate in any of these Federal Assistance programs

• Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
• Medicaid
• Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance (FPHA)
• Veterans Pension and Survivors Benefit
• Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools in the 2019-20, 2020-21, or 2021-22 school year
• Received a Federal Pell Grant in the current award year

Or participate in any of these Tribal Assistance programs

• Bureau of Indian Affairs General Assistance
• Head Start (only households meeting the income qualifying standard)
• Tribal Temporary Assistance for Needy Families (Tribal TANF)
• Food Distribution Program on Indian Reservations

Or if your household income is 200% or less than the Federal Poverty Guidelines. See the “Based on Your Income” table linked here . The Federal Guideline is based on your household size and state.

If you are a new Verizon customer or a customer who has recently made a change to your services, we’d like to provide you with some information on the federal Affordable Connectivity Program (ACP).

What is the ACP?

The ACP was created by Congress and implemented by the Federal Communications Commission (FCC) to help eligible households receive a subsidy of up to $30 a month, or up to $75 a month on Tribal Lands, towards internet service.

Who is eligible to participate in the ACP?

• You may be qualified for the program if:
  • You, your child or dependent participate in certain government assistance programs, such as SNAP, Medicaid, WIC, or other programs.
  • You’re a member of select Tribal Assistance programs.
  • You, your child or dependent already receive a Lifeline benefit.
  • You received a Federal Pell Grant in the current award year.
  • You’re eligible based on your household income

ACP is non-transferrable and limited to one monthly internet discount. ACP is a federal government benefit program operated by the Federal Communications Commission and, if it ends, or when a household is no longer eligible, customers will be subject to the provider’s regular rates, terms, and conditions.

• If you are not currently enrolled in the Lifeline program: Apply for ACP with USAC at ACPBenefit.org After USAC determines you are eligible, contact Verizon to complete your ACP enrollment.

Fios

Click here or call 1.800.Verizon to enroll in ACP with Fios Internet plans.

5G Home Internet or LTE Home Internet

Click here or call 1.800.922.0204 to enroll in ACP for 5G Home or LTE Home plans.

Mobile

Click here or call 1.800.922.0204 to enroll in ACP for Mobile plans.

Verizon Prepaid

Click here or call 1.800.922.0204 to enroll in ACP for Verizon Prepaid plans.

HSI or Fios Prepaid

Call 1.800.Verizon to enroll in ACP with HSI or Fios Prepaid plans.

Households who are currently enrolled in the Lifeline program do not need to contact USAC. Simply click or call one of the links/numbers above.

No, only one Affordable Connectivity Program subsidy is available per household.

Yes. The ACP subsidy can be transferred to another provider at any time.

ACP does not have a set expiration. If the program ends, the FCC is expected to notify carriers and the public at least 60 days before the final service month of ACP subsidy.

When the ACP program ends, you will either continue on your plan at the price without the ACP subsidy or you will end your internet-related services with Verizon. We will give you an opportunity to decide before the end of the program.
IMPORTANT NOTE: If you do not affirmatively choose to keep your Internet-related services, the FCC requires that we disconnect those services at the end of the ACP program.

If you move, the subsidy will fall off your account. You are required to reapply with your new address and re-enroll with Verizon to add the Affordable Connectivity Program subsidy back into your account.

As an ACP customer you have the right to file a complaint with the FCC at ACP Complaint Center or call 888-225-5322.

• MEBB is funding provided by the state of Maryland to partially subsidize the cost of internet service for Maryland residents enrolled in the Federal ACP program.
• MEBB is operated by the Maryland Office of Statewide Broadband.

• Maryland residents who are enrolled in the Federal Affordable Connectivity Program automatically qualify for up to an additional $15/mo subsidy for internet service charges on their bill. No action is required for customers already enrolled in ACP.
• Maryland customers who are not already enrolled in ACP must apply at ACPBenefit.org for eligibility. Once enrolled in ACP, the MEBB will automatically be added to their account and the MEBB subsidy will be applied against the internet charge on their bill
• You or a member on your account must be enrolled in the Federal ACP program to receive this benefit
• MEBB is expected to end when the programs’ funds are exhausted or 12/31/23, whichever comes first.

• MEBB will provide a subsidy of up to $15/mo for internet service. This is in addition to the amount provided to you by the Federal ACP program
• MEBB will be applied to the same service that your ACP subsidy is applied to, and cannot be transferred or applied to a different service.

If you live in the state of Maryland and are enrolled in the ACP, the MEBB program covers the home or mobile internet service enrolled with ACP, including:

Home Internet

• Fios Mix & Match Internet, any speed
• Traditional Fios Bundles with an Internet Plan
• Verizon 5G Home Internet
• Verizon LTE Home Internet
• HSI

Mobile

• Wireless Unlimited and older Unlimited data and bundled data plans
• Premium, Pro, Plus and Essential Plans
• Hotspot data plans

Prepaid

• Verizon Prepaid Fios Prepaid Internet Plans Traditional Fios plans that are eligible include: Fios Triple Play Internet/TV/Phone, Double Play: Internet/TV or Internet/Phone and Fios Data-only plans.

MEBB cannot be applied to Fios Mix+Match TV or Fios Digital Voice.

• Your monthly bill/account will reflect your MEBB subsidy of up to $15/mo displayed as a credit applied after your other eligible discounts.
• If you are enrolled in Lifeline, you will continue to receive the Lifeline subsidy.
• Any remaining balance due, including taxes and fees, will be reflected on your monthly bill/account. Payment can be made as usual - online, on the My Verizon app, at Verizon kiosks, in store or via phone.

As an ACP customer you have the right to file a complaint with the FCC at ACP Complaint Center or call 888-225-5322.

• Step 1: If you are not an existing Lifeline customer, apply to qualify for the Affordable Connectivity Program at ACPBenefit.org
• Step 2:
  • New customers: Order a Mix & Match Unlimited Phone Plan or a standalone Mobile Hotspot plan. You may complete your order online or call us at 1.800.Verizon.
  • Existing customers: must have or switch to one of the plans below
• Step 3: Once you have active Verizon Wireless service, click here or call 1.800.922.0204 and mention the Affordable Connectivity Program to ensure you are routed to the team that can assist you with having the ACP subsidy applied to your Verizon bill.

• New customers must have one of these eligible Mix & Match Unlimited Phone Plans :
  • Start Unlimited
  • Play More Unlimited
  • Do More Unlimited
  • Get More Unlimited
  • Standalone Mobile Hotspot plans
    • Unlimited
    • Unlimited Plus
    • Note: Standalone mobile hotspot service offerings are those without a smartphone line on the account).
• Existing customers must have, or switch to, one of the plans above. Or they must be on one of the older Mix & Match Unlimited Phone Plans below:
  • Above Unlimited
  • Beyond Unlimited
  • Go Unlimited
    • Note: Some Go Unlimited plans are not eligible, please inquire with a representative when you call.
• Current Unlimited and older Unlimited data and bundled data plans
• Current and older usage-based data only and bundled usage-based metered data plans.

Current plans include:

• Mix & Match Unlimited plans
  • Start Unlimited
  • Play More Unlimited
  • Do More Unlimited
  • Get More Unlimited
• Mobile Hotspot plans
  • Premium, Pro, Plus and Essential

Yes, you need a smartphone for your Mix & Match Unlimited Phone plan or a tablet, laptop, or hotspot device to use your Mobile Hotspot service.

• Your monthly bill will reflect your ACP subsidy displayed up to $30/mo (up to $75/mo on Tribal Lands) as a credit applied after your other eligible discounts
• Any remaining balance due, including taxes and fees, will be reflected on your monthly bill. Payment can be made as usual -- online, on the My Verizon app, at Verizon kiosks, in store or via phone

The ACP is a federal program that provides subsidized internet service for eligible customers.

• Up to one $30/month subsidy for each eligible household
• Up to one $75/month subsidy for each eligible household on Tribal lands

• You must sign up to become eligible for ACP
  • Eligible individuals who are not currently enrolled in the Lifeline program: Apply for ACP with the Universal Service Administrative Company (USAC) at ACPBenefit.org. After USAC validates eligibility:
    • Click here or call 1.800.Verizon to enroll in ACP with Fios Internet plans
    • Click here or call 1.800.922.0204 to enroll in ACP for 5G Home, LTE Home or Mobile plans
    • Click here or call 1.800.922.0204 to enroll in ACP Verizon Prepaid plans
    • Call 1.800.Verizon to enroll in ACP with HSI or Fios Prepaid plans
  • Households who are currently enrolled in the Lifeline program, do not need to contact USAC
• After Verizon has verified eligibility, you’ll be enrolled in the ACP program
  • The FCC does not pay ACP funds directly to program participants
  • Verizon will apply the ACP credit to your bill/account
  • You must use the service monthly to maintain ACP enrollment
  • You will receive the ACP credit until the program ends as long as you maintain a qualifying internet service and remain eligible for ACP
  • You may transfer your ACP credit to another provider at any time. However, you may not transfer your monthly subsidy to another customer.
  • At the end of the program you will be subject to our undiscounted rates and terms and conditions if you continue to receive Verizon’s service.

• The Affordable Connectivity Program covers home and mobile plans with internet access, including:
  
  

  Mobile

  • Current Unlimited and older Unlimited data and bundled data plans
  • Current and older usage-based data only and bundled usage-based data plans.
  • Mobile Hotspot plans
    • Premium, Pro, Plus and Essential

  Home

  • Fios Mix + Match Internet, any speed.
  • Traditional Fios bundles
  • Verizon 5G Home Internet
  • Verizon LTE Home Internet
  • Verizon HSI

You can get ACP if you (or someone in your household) :

Already receive a Lifeline Benefit

Or participate in any of these Federal Assistance programs

• Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
• Medicaid
• Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance (FPHA)
• Veterans Pension and Survivors Benefit
• Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools in the 2019-20, 2020-21, or 2021-22 school year
• Received a Federal Pell Grant in the current award year

Or participate in any of these Tribal Assistance programs

• Bureau of Indian Affairs General Assistance
• Head Start (only households meeting the income qualifying standard)
• Tribal Temporary Assistance for Needy Families (Tribal TANF)
• Food Distribution Program on Indian Reservations

Or if your household income is 200% or less than the Federal Poverty Guidelines. See the “Based on Your Income” table linked here . The Federal Guideline is based on your household size and state.

If you are a new Verizon customer or a customer who has recently made a change to your services, we’d like to provide you with some information on the federal Affordable Connectivity Program (ACP).

What is the ACP?

The ACP was created by Congress and implemented by the Federal Communications Commission (FCC) to help eligible households receive a subsidy of up to $30 a month, or up to $75 a month on Tribal Lands, towards internet service.

Who is eligible to participate in the ACP?

• You may be qualified for the program if:
  • You, your child or dependent participate in certain government assistance programs, such as SNAP, Medicaid, WIC, or other programs.
  • You’re a member of select Tribal Assistance programs.
  • You, your child or dependent already receive a Lifeline benefit.
  • You received a Federal Pell Grant in the current award year.
  • You’re eligible based on your household income

ACP is non-transferrable and limited to one monthly internet discount. ACP is a federal government benefit program operated by the Federal Communications Commission and, if it ends, or when a household is no longer eligible, customers will be subject to the provider’s regular rates, terms, and conditions.

• If you are not currently enrolled in the Lifeline program: Apply for ACP with USAC at ACPBenefit.org After USAC determines you are eligible, contact Verizon to complete your ACP enrollment.

Fios

Click here or call 1.800.Verizon to enroll in ACP with Fios Internet plans.

5G Home Internet or LTE Home Internet

Click here or call 1.800.922.0204 to enroll in ACP for 5G Home or LTE Home plans.

Mobile

Click here or call 1.800.922.0204 to enroll in ACP for Mobile plans.

Verizon Prepaid

Click here or call 1.800.922.0204 to enroll in ACP for Verizon Prepaid plans.

HSI or Fios Prepaid

Call 1.800.Verizon to enroll in ACP with HSI or Fios Prepaid plans.

Households who are currently enrolled in the Lifeline program do not need to contact USAC. Simply click or call one of the links/numbers above.

No, only one Affordable Connectivity Program subsidy is available per household.

Yes. The ACP subsidy can be transferred to another provider at any time.

ACP does not have a set expiration. If the program ends, the FCC is expected to notify carriers and the public at least 60 days before the final service month of ACP subsidy.

When the ACP program ends, you will either continue on your plan at the price without the ACP subsidy or you will end your internet-related services with Verizon. We will give you an opportunity to decide before the end of the program.
IMPORTANT NOTE: If you do not affirmatively choose to keep your Internet-related services, the FCC requires that we disconnect those services at the end of the ACP program.

If you move, the subsidy will fall off your account. You are required to reapply with your new address and re-enroll with Verizon to add the Affordable Connectivity Program subsidy back into your account.

As an ACP customer you have the right to file a complaint with the FCC at ACP Complaint Center or call 888-225-5322.

• MEBB is funding provided by the state of Maryland to partially subsidize the cost of internet service for Maryland residents enrolled in the Federal ACP program.
• MEBB is operated by the Maryland Office of Statewide Broadband.

• Maryland residents who are enrolled in the Federal Affordable Connectivity Program automatically qualify for up to an additional $15/mo subsidy for internet service charges on their bill. No action is required for customers already enrolled in ACP.
• Maryland customers who are not already enrolled in ACP must apply at ACPBenefit.org for eligibility. Once enrolled in ACP, the MEBB will automatically be added to their account and the MEBB subsidy will be applied against the internet charge on their bill
• You or a member on your account must be enrolled in the Federal ACP program to receive this benefit
• MEBB is expected to end when the programs’ funds are exhausted or 12/31/23, whichever comes first.

• MEBB will provide a subsidy of up to $15/mo for internet service. This is in addition to the amount provided to you by the Federal ACP program
• MEBB will be applied to the same service that your ACP subsidy is applied to, and cannot be transferred or applied to a different service.

If you live in the state of Maryland and are enrolled in the ACP, the MEBB program covers the home or mobile internet service enrolled with ACP, including:

Home Internet

• Fios Mix & Match Internet, any speed
• Traditional Fios Bundles with an Internet Plan
• Verizon 5G Home Internet
• Verizon LTE Home Internet
• HSI

Mobile

• Wireless Unlimited and older Unlimited data and bundled data plans
• Premium, Pro, Plus and Essential Plans
• Hotspot data plans

Prepaid

• Verizon Prepaid Fios Prepaid Internet Plans Traditional Fios plans that are eligible include: Fios Triple Play Internet/TV/Phone, Double Play: Internet/TV or Internet/Phone and Fios Data-only plans.

MEBB cannot be applied to Fios Mix+Match TV or Fios Digital Voice.

• Your monthly bill/account will reflect your MEBB subsidy of up to $15/mo displayed as a credit applied after your other eligible discounts.
• If you are enrolled in Lifeline, you will continue to receive the Lifeline subsidy.
• Any remaining balance due, including taxes and fees, will be reflected on your monthly bill/account. Payment can be made as usual - online, on the My Verizon app, at Verizon kiosks, in store or via phone.

As an ACP customer you have the right to file a complaint with the FCC at ACP Complaint Center or call 888-225-5322.

    When applying to qualify for ACP at ACPBenefit.org, use the same First and Last Name and address that are on your My Verizon account.

Prepaid smartphone and data plans qualify for the ACP subsidy. Talk and Text only plans are excluded.

It can take up to two renewal dates before you see the credit applied to your prepaid account balance. This credit will reduce the overall amount due.

No, you can only receive one up to $30/mo subsidy per account. The ACP subsidy will apply to the Account Owner line.

Yes, you’ll need a smartphone for your Prepaid smartphone plan, or a tablet or mobile hotspot for a Prepaid data plan. You can purchase a smartphone, mobile hotspot or tablet online or you can bring your own device.

• Your account will reflect your monthly ACP subsidy displayed up to $30/mo (up to $75/mo on Tribal Lands) as a credit applied after your other eligible discounts
• Any remaining balance due, including taxes and fees, will be reflected on your account. Payment can be made as usual -- online, on the My Verizon app, at Verizon kiosks, in store or via phone
• It can take up to two renewal dates before you see the subsidy applied to your prepaid account balance. The subsidy will reduce the overall amount due
• One ACP subsidy per account per month.
• If you have Verizon Prepaid mobile service, the ACP subsidy will apply to the Account Owner’s line.
• The ACP subsidy credit will appear as a credit on your account the month following actual usage.

Click here for info on the Maryland EBB.

If you have Verizon Prepaid service, yes, you must register with My Verizon.

For existing customers, once you have applied at ACPBenefit.org and received your USAC Application ID, then call 800-922-0204 to complete ACP enrollment and have the subsidy added to your account.